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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 139984 Views
  • 32 replies
  • 8 likes
  • 139984 Views
  • 32 replies
  • 8 likes

Premium for family free one month trial?

My Question or Issue Hello, Is Premium for family free one month trial still on??

  • Newbie
  •       My Question or Issue  Hello, Is Premium for family free one month trial still on??
  • Maxim
  • Spotify Star
  • 1061 Views
  • 1 replies
  • 0 likes
  • 1061 Views
  • 1 replies
  • 0 likes

Google Home Mini order canceled. How can I retry

PlanFamillyCountryUS Hi there. I am a Spotify Familly member since 2016 and glad I can receive Home Mini as a present from Spotify.I did order it via Google but they did not ship my order and canceled it later that day... (Probably because I was usin...

  • Casual Listener
  • Plan Familly Country US   Hi there. I am a Spotify Familly member since 2016 and glad I can receive Home Mini as a present from Spotify. I did order it via Google but they did not ship&nbs...
  • Foxpunk
  • Casual Listener
  • 8307 Views
  • 11 replies
  • 1 likes
  • 8307 Views
  • 11 replies
  • 1 likes

Annual Report Top Songs

Hey! So this may sound silly, but the main reason I purchased family premium today is because my dad and I share an account currently, and that really messed up my annual report of my favorite artists and top 100 songs. This is always something I loo...

  • Casual Listener
  • Hey! So this may sound silly, but the main reason I purchased family premium today is because my dad and I share an account currently, and that really messed up my annual report of my favorite a...
  • Bethany_Dawn
  • Community Legend
  • 1044 Views
  • 1 replies
  • 0 likes
  • 1044 Views
  • 1 replies
  • 0 likes

Solved!! Family Plan Why We Can't Listening on TV?

PlanPremiumCountry New ZealandDeviceiPhone Macbook Pro AndroidOperating System(iOS 11, Android 7 Nougat, Mac OS) My Question or IssueAll our devices are connect to the same wi-fi network. We can't see the TV listed as an available device to listening...

  • Casual Listener
  • Plan Premium Country  New Zealand Device iPhone Macbook Pro Android Operating System (iOS 11, Android 7 Nougat, Mac OS)   My Question or Issue All our devices are connect to the s...
  • Jose_M
  • Spotify Star
  • 1819 Views
  • 7 replies
  • 0 likes
  • 1819 Views
  • 7 replies
  • 0 likes

Superuser Contribution family membership

Merhaba ben bir arkadaşın aile üyeliğine katılıyorum ama iptal etmeye çalıştığımda üyelikten çıkmak istiyorum , "iptal edilecek" diyor ama iptal etmiyor..Lütfen bana yardım et .

  • Casual Listener
  • Merhaba ben bir arkadaşın aile üyeliğine katılıyorum ama iptal etmeye çalıştığımda üyelikten çıkmak istiyorum , "iptal edilecek" diyor ama iptal etmiyor.. Lütfen bana yardım et .  
  • Guido
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini for Premium for Family plan owners

I just signed up for the premium family plan from this link https://www.spotify.com/family/ from the Spotify newsroom, when should I hear from Spotify about the Google Home mini gift? (Title updated and thread moved by a Rock Star - original post lin...

  • Casual Listener
  • I just signed up for the premium family plan from this link https://www.spotify.com/family/ from the Spotify newsroom, when should I hear from Spotify about the Google Home mini gift? &n...
  • Jose_M
  • Spotify Star
  • 2665 Views
  • 9 replies
  • 4 likes
  • All Platforms
    Subscription
  • 2665 Views
  • 9 replies
  • 4 likes

Superuser Contribution Suscrpcion primium no funciona

cuento con una cuenta familiar priumium pero no me da ninguna de las opciones de primium y ya esta pagado

  • Newbie
  • cuento con una cuenta familiar priumium pero no me da ninguna de las opciones de primium y ya esta pagado 
  • Daisy
  • Spotify Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching from Premium for Family Free Trial to Premium for Student

Hello,I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me switch over until the free trial ends in February 2019....

  • Newbie
  • Hello, I am in the US and signed up for a Premium for Family free trial. I wanted to change my subscription to Premium for Student so I can get Hulu and Showtime subscriptions but it won't let me s...
  • Guido
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Student
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Einfach aus Family gelöscht!!!

Hallo,ich möchte an dieser Stelle die Community nutzen, um meinen enormen Ärger über Spotify loszuwerden...Ich finde Spotify einfach klasse um Musik zu hören, da quasi alle Titel und Interpreten vorhanden sind. Wenn man nun aber mit einem Problem nic...

  • Newbie
  • ...ösungsvorschlag vorhanden! Ich nutze Spotify bereits seit mehreren Jahren problemlos und habe nun in die Family von meienm Vater gewächselt. Dort war ich für ca. 2 Monate glücklich, bis ich eine Mail zur V...
  • Guido
  • Spotify Legend
  • 793 Views
  • 1 replies
  • 0 likes
  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice & subscription hasn't changed

Hi guys, Is there a Spotify customer service? I tried upgrading my account to student but when trying to put my school information the cursor wasn't working so technically i wasn't done with my information but I tried it twice & put my card details t...

  • Newbie
  • Hi guys,  Is there a Spotify customer service? I tried upgrading my account to student but when trying to put my school information the cursor wasn't working so technically i wasn't done with m...
  • Daisy
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home Mini showing full amount 52 at checkout, unable to see discount

I went to this link to claim my free google home mini https://www.spotify.com/us/family/I received an email from Spotify "Your Google Home Mini is now available" and clicked on "Get it Now" which redirected me to the Google store https://store.google...

  • Casual Listener
  • I went to this link to claim my free google home mini https://www.spotify.com/us/family/ I received an email from Spotify "Your Google Home Mini is now available" and clicked on "Get it Now" w...
  • Peter
  • Spotify Legend
  • 1550 Views
  • 6 replies
  • 1 likes
  • Free
    google
    Mini
    Premium
  • 1550 Views
  • 6 replies
  • 1 likes

Superuser Contribution My sister got her account blocked

PlanPremium for familyCountryPortugalOperating SystemAndroid My Question or IssueHello,i have the premium for family with my whole family in it. Recently, my sister got the access revoked because she is currently in Germany in Erasmus. Why did it hap...

  • Casual Listener
  • Plan Premium for family Country Portugal Operating System Android   My Question or Issue Hello, i have the premium for family with my whole family in it.  Recently, my sister g...
  • Guido
  • Spotify Legend
  • 513 Views
  • 4 replies
  • 0 likes
  • 513 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t join a Spotify premium

I can add my father to my family premium but when he tries to join he is unable to do it. Please review it as I don’t find any information about the error.PlanPremiumCountry Portugal

  • Regular
  • I can add my father to my family premium but when he tries to join he is unable to do it. Please review it as I don’t find any information about the error. Plan Premium Country  Portugal  
  • Peter
  • Spotify Legend
  • 831 Views
  • 9 replies
  • 1 likes
  • 831 Views
  • 9 replies
  • 1 likes

Superuser Contribution Switching Subscriptions

Currently I have the regular $10/month subscription but my mother is looking to get the family subscription (she too has the $10/month). Would she need to first cancel her plan and get the new one or is there a way to transfer billing automatically. ...

  • Newbie
  • Currently I have the regular $10/month subscription but my mother is looking to get the family subscription (she too has the $10/month). Would she need to first cancel her plan and get the new one o...
  • Daisy
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't play on Windows desktop app and web player

PlanPremiumCountryMalaysia DeviceiPhone 6, Windows 10Operating SystemWindows 10 My Question or Issue I cant' play songs in web player and in desktop app.However I can play songs in Spotify mobile app (iPhone 6).Premium family subscription. What's up?

  • Newbie
  • ...owever I can play songs in Spotify mobile app (iPhone 6). Premium family subscription. What's up?
  • Guido
  • Spotify Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • Desktop
    Premium
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family- kann nicht beitreten

Gueten Tag die HerrschaftenIch versuche seit geraumer zeit einer premium Family beizutreten. Ich hatte davor bereits ein Premium Abo, welches ich aber gekündigt habe. Habe bereits mehrere E-Mail Adresse ausprobiert - ohne erfolg.Bitte um HilfeEn schö...

  • Newbie
  • Gueten Tag die Herrschaften Ich versuche seit geraumer zeit einer premium Family beizutreten. Ich hatte davor bereits ein Premium Abo, welches ich aber gekündigt habe. Habe bereits mehrere E-Mail A...
  • Guido
  • Spotify Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife cannot take on the invitation to Spotify Family

My wife was kicked out of our Family subscription because of the missing adress. Now she cannot accept my new invitation.What should I do?

  • Newbie
  • My wife was kicked out of our Family subscription because of the missing adress.   Now she cannot accept my new invitation. What should I do?
  • Daisy
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PREMIUM FOR FAMILY ROMANIA

Hello, I see that there isn't Premium for Family on the account pageIsn't still available for Romania?

  • Newbie
  • Hello, I see that there isn't Premium for Family on the account page Isn't still available for Romania?  
  • Guido
  • Spotify Legend
  • 11608 Views
  • 5 replies
  • 9 likes
  • Family plan Romania
  • 11608 Views
  • 5 replies
  • 9 likes

Keeping my playlists

PlanPremium family Country USA My Question or Issue If I cancel my Family Plan, will me and the others who were in my plan still have access to the old playlists we made?

  • Newbie
  • Plan Premium family   Country  USA     My Question or Issue  If I cancel my Family Plan, will me and the others who were in my plan still have access to the o...
  • Mantisentil
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pague por Premium por un año y plan familiar

Pagué por una año el Premium y tambien quiero el plan familiar, quiero saber si el plan familiar se carga al Premium o me vab a hacer cargos de manera mensual por el familiar? Estaría pagando doble?

  • Newbie
  • Pagué por una año el Premium y tambien quiero el plan familiar, quiero saber si el plan familiar se carga al Premium o me vab a hacer cargos de manera mensual por el familiar? Estaría pagando doble?
  • Jemi
  • Spotify Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes