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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 167328 Views
  • 32 replies
  • 9 likes
  • 167328 Views
  • 32 replies
  • 9 likes

Solved!! Musik weg nach Wechsel in PREMIUM family

Hi, Ich habe vor ein paar Stunden mein Premium Abo auf Premium Family umgestellt. Seit dem ist meine Musik weg und mein Account leer. Alles weg. Kann mir jm helfen ich habe wirklich nur das Premium Abo auf Premium Family geändert.

  • Casual Listener
  • Hi,   Ich habe vor ein paar Stunden mein Premium Abo auf Premium Family umgestellt. Seit dem ist meine Musik weg und mein Account leer. Alles weg.  Kann mir jm helfen  ich habe w...
  • Nico
  • Community Legend
  • 2246 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 2246 Views
  • 3 replies
  • 0 likes

Problem with family plan

I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress. We are using Spotify with my husband and our son. We liv...

  • Visitor
  •  I was kicked out from family plan yesterday. Solution with sending a new invitation is not working. No one from Spotify tryied to contact me in the last few weeks in order to confirm my adress....
  • acjpcss
  • Newbie
  • 1529 Views
  • 4 replies
  • 2 likes
  • Premium for Family
  • 1529 Views
  • 4 replies
  • 2 likes

Autoplay

When I stop listening and press pause, Spotify starts playing songs in the background which I never selected. It does so only in the background while I am actually not using it. It also changes my downloaded songs selection and switches to Shuffle pl...

  • Newbie
  • When I stop listening and press pause, Spotify starts playing songs in the background which I never selected. It does so only in the background while I am actually not using it. It also changes my do...
  • Nico
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! which subscription do i need?

Hello I have premium account and my sister is registered living at my moms adres, My question is since she live's here at my adress in the weekends can she then still be a member of the family subscription? since she is my sister in law.

  • Newbie
  •   Hello I have premium account and my sister is registered living at my moms adres, My question is since she live's here at my adress in the weekends can she then still be a member of the family...
  • Bittencourt
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! Issues to accept an invite

PlanFree/PremiumCountryBrazilDeviceAsus Zenfone 4 and PCOperating SystemAndroid Oreo and Windows 10 My Question or IssueRecently i accepted a invite to a family premium plan, but because of payment issue i got kicked out. After my brother solving the...

  • Casual Listener
  •   Plan Free/Premium Country Brazil Device Asus Zenfone 4 and PC Operating System Android Oreo and Windows 10   My Question or Issue Recently i accepted a invite to a family...
  • Bittencourt
  • Spotify Star
  • 506 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 506 Views
  • 3 replies
  • 0 likes

Superuser Contribution Software Engineering Daily podcast not updating

Plan Premium Country Czech Republic Device (Macbook Air late 2017, Lenovo B-51, LG G2) Operating System (macOS Mojave, Xubuntu 18.04, Android 6) My Question or Issue I have recenytly start following podcast of Software Engineering Daily. But there is...

  • Casual Listener
  • Plan Premium Country Czech Republic   Device (Macbook Air late 2017, Lenovo B-51, LG G2) Operating System (macOS Mojave, Xubuntu 18.04, Android 6)   My Question or Issue...
  • Peter
  • Spotify Legend
  • 1537 Views
  • 7 replies
  • 1 likes
  • Premium for Family
  • 1537 Views
  • 7 replies
  • 1 likes

Do the other people in the Family Plan need to make a separate account when accepting invite?

PlanPremium Family PlanCountryScotland, United KingdomDevice - the devices we're using Spotify on(iPhone 7's, Samsung Galaxy A3's, MacBook Air, iPad etc.)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have recently...

  • Newbie
  • Plan Premium Family Plan Country Scotland, United Kingdom Device - the devices we're using Spotify on (iPhone 7's, Samsung Galaxy A3's, MacBook Air, iPad etc.) Operating System (iOS 10, A...
  • Bittencourt
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 258 Views
  • 1 replies
  • 0 likes

Double payment

I’m a long-time user and have had a Premium subscription for a long time. However, I upgraded to a Family account today and was instantly charged the £14.99. I was recently charged £9.99 for my usual subscription, so am confused as to why I have inst...

  • Newbie
  • I’m a long-time user and have had a Premium subscription for a long time. However, I upgraded to a Family account today and was instantly charged the £14.99. I was recently charged £9.99 for my u...
  • Nico
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution telecharger de la musique sur un autre compte

PlanPremiumCountryfranceDevicesamsung pour le compte family et honor pour ma filleOperating SystemandroidMy Question or IssueHello, I have spotify family. My daughter can not download music with her account. How can she do it?

  • Newbie
  • Plan Premium Country france Device samsung pour le compte family et honor pour ma fille Operating System android My Question or Issue Hello, I have spotify family. My daughter can not d...
  • Jemi
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 262 Views
  • 1 replies
  • 0 likes

Premium for Family

CountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 My Question or IssueI want to buy Premium for Family with my homemades but they're in a trip now. I see on the internet that when you leave home for a long time, your premium will be e...

  • Newbie
  • Country Turkey Device Samsung Galaxy S5 Operating System Android 6.0.1   My Question or Issue I want to buy Premium for Family with my homemades but they're in a trip now. I see on the i...
  • Mantisentil
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when trying to get registered for Google Home

PlanPremium (family)CountryUKDeviceMacBook pro My Question or IssueHi there, I am an active Spotify Family subscriber, have been for the past few months. I wanted to register to get the Google Home Mini, but when I click on the link that says "Alread...

Screen Shot 2019-03-22 at 13.19.02.png
  • Casual Listener
  • Plan Premium (family) Country UK Device MacBook pro   My Question or Issue Hi there,   I am an active Spotify Family subscriber, have been for the past few months. I wanted to r...
  • Katerina
  • Spotify Legend
  • 761 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 761 Views
  • 3 replies
  • 0 likes

Offre promo Spotify Famille : mail non reçu et...

Bonsoir à toutes et tous,Je découvre ce forum et viens chercher un peu d'aide pour notre souci. Nous venons de souscrire à l'offre "Spotify Famille", nous avions juste Premium auparavant, et il apparait qu'avec cette offre nous avons le droit à une "...

  • Casual Listener
  • ...ffaire à un bot plus qu'à une "vraie" personne. Si parmi vous quelqu'un a la solution, nous sommes preneurs  Par avance merci, La "Rochino Family"
  • Arnauddd
  • Newbie
  • 733 Views
  • 5 replies
  • 2 likes
  • Premium for Family
  • 733 Views
  • 5 replies
  • 2 likes

Upgrading to family plan

PlanPremiumCountry UK Device(iPhone 8 plus)Operating System(iOS 12.12 Hi, i’m on an individual plan. when upgrading to family plan, does it change billing date? On family plan, how can Spotify tell if they live in same household? I’m interested in fa...

  • Visitor
  • Plan Premium Country UK   Device (iPhone 8 plus) Operating System (iOS 12.12   Hi,  i’m on an individual plan.  when upgrading to family plan,  does it change b...
  • Billy-J
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 257 Views
  • 1 replies
  • 0 likes

Family plan address?

I live in a place that doesn't use the latin alphabet. I signed up a while ago. I have no idea how I wrote my address in latin characters, there are many possibilties as well as abbrevations. I do NOT want to delete my whole account and lose all my d...

  • Newbie
  • ...bsp;   Plan: Family   Device Multiple Operating System Multiple  
  • Mantisentil
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 298 Views
  • 1 replies
  • 0 likes

A minha conta do Spotify para o mês de março está duplicada.

Fiz a compra do serviço no dia cinco de março e o valor foi contabilizado nesta data, mas agora, dia 28, a conta foi repetida e fui cobrado novamente.My Question or Issue

  • Newbie
  • Fiz a compra do serviço no dia cinco de março e o valor foi contabilizado nesta data, mas agora, dia 28, a conta foi repetida e fui cobrado novamente. My Question or Issue  
  • Mantisentil
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 159 Views
  • 1 replies
  • 0 likes

Can't cancel subscription

PlanFamily PremiumCountryDenmarkDevice(iPhone 7, Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueI wan't to cancel my premium. I am on a family plan but am not the owner. Every time i wan't to get off the plan i cancel and it says ...

  • Newbie
  • Plan Family Premium Country Denmark Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue I wan't to cancel my premium. I am on a family plan but a...
  • Mantisentil
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Help for family account!

PlanPremiumCountryUSA Deviceiphone 10, laptopOperating SystemWindows My Question or IssueI want to switch to Premium Family but my wife originally signed up for Spotify through Apple. If she cancels her Apple Spotify account and joins my family accou...

  • Casual Listener
  • Plan Premium Country USA   Device iphone 10, laptop Operating System Windows   My Question or Issue I want to switch to Premium Family but my wife originally signed up for S...
  • gharm88
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 362 Views
  • 2 replies
  • 0 likes

Premium for Family issue

Plan: PremiumCountry: UK I have just purchased Premium for Family and have added my fiancee to the plan. She has an e-mail with a link however what do we do after this point? Do I get her to login in from her device with my email and password?If no, ...

  • Casual Listener
  • Plan: Premium Country:  UK   I have just purchased Premium for Family and have added my fiancee to the plan.  She has an e-mail with a link however what do we do after this p...
  • Brunelicia
  • Community Legend
  • 454 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 454 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify family 18 app

Volevo sapere se è possibile pagare l'account premium for family con il buono 18 appPerché sul sito sembra che si possa fare solo con il premium classico

  • Newbie
  • Volevo sapere se è possibile pagare l'account premium for family con il buono 18 app Perché sul sito sembra che si possa fare solo con il premium classico
  • Katerina
  • Spotify Legend
  • 5995 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 5995 Views
  • 1 replies
  • 0 likes

Fail to try to enter Spotify Family

PlanFamily PremiumDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI happened to get a Spotify email verification for the family plan, but I did not check the mail and they threw me out of the premium. Now he will not let me v...

  • Newbie
  • Plan Family Premium Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue I happened to get a Spotify email verification for the family plan, but I did not c...
  • Loxer
  • Community Legend
  • 337 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 337 Views
  • 2 replies
  • 0 likes