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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Just wondering if anyone knows if with the family premium account you can play music on more than one device? For example me and my brother have a family account - but two seperate profiles - so can i play my music at the same time as him playing his...
FamilyPremiumUKSamsung Hey all.Have shared my family membership with another member of the family. I set it all up for her but her SPotify account is still showing as basic. Have closed the app etc but it is still in FREE mode. This was a week ago An...
Hi, I use Premium Family plan for a couple of months. (Istanbul, Turkey)I tried to invite my wife (we live in the same house but she's Bulgarian, I am Turk) to the family plan but Spotify refuses everytime she tries to subscribe. The problem is that ...
PlanFree/PremiumCountry: Canada Device(iPad mini, iPhone X, Macbook Pro late 2012Operating System(iOS 10, OSMac) My Question or IssueI have some local files that I put on a shared playlist with my daughter. She can't see them in the playlist. Is this...
We have a Spotify premium family account with 4 users. 2 of us are in some way connected, which means that we cant listen to music at the same time... If I listen to spotify it´s no problem, but when he starts to listen my music stops.Does someone ha...
I recently (end of November) signed up for Spotify Premium Family during the Google Home mini promotion. Unfortunately, the home mini was sent to the wrong address (an old address on my Google account which I was not aware was still there). I have be...
Hi All,My son currently has Spotify Premium and I am thinking of getting Premium for Family. My son has built up several playlists that he does not want to lose. If I take out Premium for Family and then invite him to join, will he lose his playlists...
I upgraded to a premium family plan because I want my children to have their own Spotify accounts on their iPads. I sent invites to each of my children at their email addresses, and I downloaded the Spotify app to each of their ipads. However, I cann...
We received emails that says "we couldn't confirm your address" or something like that. Everyone in our familiy plan resides at the same address but our premium is cancelled. Email invites doesn't work.
PlanFree/PremiumCountryFranceDeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've created Premium family 2 years ago and invited 3 members of my family. Worked fine for a whileBut from new year (january 1) all...
Premium familyiPhone 8 How do you see how many songs are in a playlist? Spotify used to have a little number with each playlist that tells you the amount of songs in it, but I did an update in the last couple days and now that number is gone and ther...
PlanFamilyCountryUKDeviceMicrosoft Surface Pro 4Operating SystemWindows 10 My Question or IssueI have just upgraded to a family account and tried to add my mum - she previously had created a family account herself but we decided I should be the main ...
I had updated to family premium recently and send invitation to my wife after 1 week her membership canceled due to adress mismatch. The adress information both we gave is same, so what is the problem?Maybe I dont have a wife and I am in the midde of...
PlanPremiumCountryBrazilDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueI recently upgraded to the premium family package. I was able to add two of the three other people that live in my household, but for some reason, when I tried ...
Olá! Estou com problemas na minha conta Premium família do Spotify. As 4 pessoas que eu convidei não estão conseguindo acesar e moram na mesma república que a minha.Tentei reenviar o convite pelo site, porém quando as pessoas clicam no link que receb...
kicked out from the family premium plan since i inputed the wrong address.since then i couldnt find the way to verify the address again. please help.
PlanPremiumCountryUK DeviceiPhone 7 My Question or IssueHi my husband is down as one of the family members on my premium account. He has just got a new iPhone - how can he log into his music on the joint account? I've tried setting up a device passwo...
My Question or IssueI received the invitation email and according to the guidance it should take me to a redeem voucher page but it does not. It takes me straight to my account page, confirms that I have joined Premium for Family but is asking me to ...
PlanFamily PremiumUS DeviceiPad 6th genOperating Systemios 12 My Question or IssueI upgraded my account to premium family. After inviting my daughter and accepting the invitation, she doesn't have premium access on her ipad tablet. If she logs in to ...
PlanFamily PremiumCountrySlovakiaDeviceandroidOperating System(Windows 10) My Question or IssueHi, i need to cancel my family premium as a member, but when i cancel it in subscription menu and get this:You've canceled Premium.Your subscription will e...