Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Discount

Discount

Avatar of Takezo9
Newbie
2018-10-28 04:42 PM

I'm from Portugal and I just bought premium student plan. I bought in the page that said that the first 3 months were only 0.99€ each. The problem is that they charged me 3,5 and it says in my account that they will charge me again next month the same amount. Doesn't make sense.

0 Likes
Reply
1 Reply

Avatar of Billy-J
Spotify Star
Spotify Star
2018-10-29 11:34 AM

Hey @Takezo9, and welcome to the community.

Hope you're doing great! 

 

I moved your message in case others have the same issue.

It sounds like you may no t have processed the trial correctly. Could you check to see if you recieved the confirmation email from Spotify regarding your trial?

Also, you can include a screenshot of the part that explains to you the amount they will charge you next month in your reply here.

 

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random