Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13892 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146729 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34509 Views
19 replies
1 likes
PlanPremium (student discount)Country USA My Question or IssueI upgraded to the student spotify premium plan, but when I try to activate Hulu, the button isn't there on my account overview. I've tried clearing my cache/cookies as well as going on an ...
Plan Premium (student discount) Country USA My Question or Issue I upgraded to the student spotify premium plan, but when I try to activate Hulu, the button isn't there on my account...
Spotify Legend
706 Views
1 replies
0 likes
I can not subscribe to spotify students .. once I fill in the first form it tells me that there was a general error and try again later
I can not subscribe to spotify students .. once I fill in the first form it tells me that there was a general error and try again later
Community Legend
938 Views
4 replies
0 likes
Ich komme aus Deutschland, studiere in Innsbruck, mein Studentenstatus ist bestätigt, ich werde weitergeleitet, um das Studentenabo abzuschließen, ich möchte über Paypal bezahlen, habe die Tiroler Sparkasse ausgewählt, Spotify sagt die Zahlungsmethod...
Ich komme aus Deutschland, studiere in Innsbruck, mein Studentenstatus ist bestätigt, ich werde weitergeleitet, um das Studentenabo abzuschließen, ich möchte über Paypal bezahlen, habe die Tiroler Sp...
Newbie
7324 Views
2 replies
2 likes
PlanPremiumCountry United KingdomDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or Issue I had a discount offer from UNIDAYS for 99p for 3 months, I applied the discount but the receipt in my email says I applied for the £4.99 p...
Plan Premium Country United Kingdom Device Samsung Galaxy S7 Edge Operating System Android Oreo My Question or Issue I had a discount offer from UNIDAYS for ...
Spotify Star
571 Views
5 replies
0 likes
PlanFree/PremiumCountryCanada Device Samsung Galaxy 8Operating System Android Oreo My Question or Issue I tried to redeem my premium for students via my phone. When I verified that I was an student, it sent me to a page that said success. There was n...
Plan Free/Premium Country Canada Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue I tried to redeem my premium for students v...
Spotify Legend
755 Views
5 replies
0 likes
PlanPremium Student (Hulu + ShowtimeCountry USA My Question or Issue My email sttached to my Spotify account was also used for a showtime free trial or account in the past. I now can't get logged in to use showtime through my Spotify premium account....
Plan Premium Student (Hulu + Showtime Country USA My Question or Issue My email sttached to my Spotify account was also used for a showtime free trial or account in the past....
Not applicable
2201 Views
3 replies
0 likes
I'm 18 years old but I'm in high school. Can 't I have an premium account for students?
I'm 18 years old but I'm in high school. Can 't I have an premium account for students?
Spotify Star
339 Views
1 replies
0 likes
Plan Trying to get Premium for StudentCountryUnited KingdomDeviceiPhone 6, iOS 11My Question or IssueI' m a undergraduate student from mainland China who just started my study in the UK one month ago. But when i try to get the Premium for Student wit...
Plan Trying to get Premium for Student Country United Kingdom Device iPhone 6, iOS 11 My Question or Issue I' m a undergraduate student from mainland China who just started my study ...
Spotify Star
364 Views
1 replies
0 likes
Hello, I live in Italy and I would like to ask you an information: can a minor (+13 years) subscribe a Spotify Premium while studying in a school which is in the list of schools (not universities) verified by Spotify? thank you, rolando
Hello, I live in Italy and I would like to ask you an information: can a minor (+13 years) subscribe a Spotify Premium while studying in a school which is in the list of schools (not universities) ve...
Spotify Star
910 Views
1 replies
0 likes
So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create a new one with his ...
So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possib...
Spotify Star
2056 Views
1 replies
0 likes
Plan Student Premium Country USA My Question or Issue I have activated my Hulu account before through Spotify, but then had to unactivate it because the payment was not correct. Now, I go to the Services page on my Spotify account and I click under H...
Plan Student Premium Country USA My Question or Issue I have activated my Hulu account before through Spotify, but then had to unactivate it because the payment was not correct....
Spotify Legend
444 Views
1 replies
0 likes
Hi, I applied for a student discount in Belgium, which I received. When I follow the link they send me to add my billing account, spotify tells me I do not apply for the discount because I already used the 0.99 euro subscription for 3 months, which i...
...ecause I already used the 0.99 euro subscription for 3 months, which is included in the packet for students. 3 months @ 0.99 x1, then 4.99 /month. Is there any possibility I still apply for t...
Spotify Legend
883 Views
2 replies
0 likes
PlanFree/PremiumCountry SwedenDevice Samsung GalaxyOperating System My Question or IssueStarted the 1-month trial period just earlier today without knowing about the 3-month student discount trial. Would it be possible to change that and start on the...
Plan Free/Premium Country Sweden Device Samsung Galaxy Operating System My Question or Issue Started the 1-month trial period just earlier today without knowing about the ...
Spotify Star
444 Views
1 replies
0 likes
PlanTrying to get PremiumCountryUnited KingdomDeviceLG Gram, Moto G4 My Question or IssueI've been trying to avail the offer for 3 months of student discount for 99p but after going through Paypal I just come to this URL and a blank page and am unabl...
Plan Trying to get Premium Country United Kingdom Device LG Gram, Moto G4 My Question or Issue I've been trying to avail the offer for 3 months of student discount for 99p but after goin...
Casual Listener
583 Views
2 replies
0 likes
PlanFree/PremiumPHILIPPINES DeviceMACBOOK AIR 13 INCHOperating SystemMAC I have been trying to apply for the student discount and was directed to the SheerID page however upon inputting my phone number, It was stated that my country code is not suppo...
Plan Free/Premium PHILIPPINES Device MACBOOK AIR 13 INCH Operating System MAC I have been trying to apply for the student discount and was directed to the SheerID page however ...
Newbie
1084 Views
3 replies
3 likes
Country Czech RepublicDeviceElephone U ProOperating SystemAndroid Oreo My Question or Issue Hi, I have ticket on SheerID to confirm my student account. They write it will be max 3 days. But i submit ticket in 13.10.2018 and now is 18.10.2018 and i do...
Country Czech Republic Device Elephone U Pro Operating System Android Oreo My Question or Issue Hi, I have ticket on SheerID to confirm my student account. The...
Spotify Star
1007 Views
1 replies
0 likes
Olá, estou tento um problema ao tentar criar a conta para universitário. Esse erro ocorre desde ontem 15/10/2018. Alguém por acasao sabe como resolver?[Hello, I'm having a problem trying to create the college account. This error occurs since yesterda...
Olá, estou tento um problema ao tentar criar a conta para universitário. Esse erro ocorre desde ontem 15/10/2018. Alguém por acasao sabe como resolver? [Hello, I'm having a problem trying to cr...
Spotify Star
1703 Views
5 replies
1 likes
Malgrado abbia un account UniDays valido ed attivo, non riesco ad accedere allo sconto studenti. In particolare, ricevo questa schermata. Cosa posso fare?
Malgrado abbia un account UniDays valido ed attivo, non riesco ad accedere allo sconto studenti. In particolare, ricevo questa schermata. Cosa posso fare?
Spotify Legend
494 Views
1 replies
0 likes
PlanPremium (without using discount)Country IndonesiaDeviceXiaomi Redmi 5 PlusOperating SystemAndroid Nougat My Question or IssueHi. Recently I have just been verified as a student by SheerID. However due to some unknown mistake my account is registe...
Plan Premium (without using discount) Country Indonesia Device Xiaomi Redmi 5 Plus Operating System Android Nougat My Question or Issue Hi. Recently I have just been verified a...
Spotify Legend
943 Views
3 replies
0 likes
I'm in a full-time graduate program at this school called INSEAD based in France, but am not able to activate the student discount because it's not listed in Spotify's dropdown.
I'm in a full-time graduate program at this school called INSEAD based in France, but am not able to activate the student discount because it's not listed in Spotify's dropdown.
Community Legend
453 Views
1 replies
0 likes
