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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 23001 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 23001 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • AndresM
  • Moderator
  • 12091 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 12091 Views
  • 6 replies
  • 0 likes

Superuser Contribution spotuify and headspace student subscription

I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to no avail. how do i fix this issue ?

  • Newbie
  • I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to n...
  • Alfredo
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Charged, University Verified - still no premium

I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium despite being charged... Anyone experienced the same?

  • Newbie
  • I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium desp...
  • Alfredo
  • Roadie
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Student payment problem

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

  • Visitor
  • Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium
  • user-removed
  • Not applicable
  • 94 Views
  • 2 replies
  • 0 likes
  • 94 Views
  • 2 replies
  • 0 likes

Cobrança duplicada

Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?

  • Newbie
  • Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?
  • Bittencourt
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Signed up Student Discount for wrong account

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the student discount. I completed the registration process, b...

  • Newbie
  • I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the studen...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

bought student premium, got charge but still spotify free

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

  • Newbie
  • So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?
  • Mari2602
  • Casual Listener
  • 2204 Views
  • 7 replies
  • 0 likes
  • 2204 Views
  • 7 replies
  • 0 likes

Desconto para universitários - Brasil

Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu esperei dias, semanas e ate meses para tentar novamente e sempr...

  • Newbie
  •  Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu espere...
  • Bittencourt
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working...Canada

Hi Spotify, So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet.1. Do I need to wait for them to verify my info before it can start applying to my account? 2. My free trail en...

  • Casual Listener
  • Hi Spotify,  So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet. 1. Do I need to wait for them to verify my info bef...
  • Jared1998
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching student email on active membership

I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email address. Am I able to change my school email on my ...

  • Newbie
  • I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email ...
  • SergioDavid
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

  • Newbie
  • I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't
  • SergioDavid
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Change from Premium to student discounted Premium, how?

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this? I looked at " https://support.spotify.com/se/account_payment_help/student_discount/student-discount/ " and cancelled my prem...

  • Newbie
  • Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this?   I looked at " https://support.spotify.com/se/account_paymen...
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Problems with my student account - ITALIAN QUESTION

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I tried to put a similar name of it, but i haven’t r...

  • Casual Listener
  • Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I...
  • Maxim
  • Spotify Star
  • 765 Views
  • 3 replies
  • 0 likes
  • 765 Views
  • 3 replies
  • 0 likes

Unidays account connected to old profile

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old account was deleted, I created a new one, but can´...

  • Newbie
  • I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Facebook
    Premium
    UNiDAYS
  • 332 Views
  • 1 replies
  • 0 likes

Student Discount Expiration

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data base, and in order to get the discount I had to se...

  • Newbie
  • Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data...
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Why cant i apply for student discount?

I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium instead"But I havent entered in any info so how does...

  • Newbie
  • I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium i...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hulu login with Spotify Student

I signed up for the Spotify Premium student plan a while back, and got it linked to a Hulu account after the bundle was announced. However, I can't log in to Hulu! My Spotify account is linked with my Facebook account so I don't have a username/passw...

  • Casual Listener
  • I signed up for the Spotify Premium student plan a while back, and got it linked to a Hulu account after the bundle was announced. However, I can't log in to Hulu! My Spotify account is linked with m...
  • Alfredo
  • Roadie
  • 94951 Views
  • 4 replies
  • 3 likes
  • 94951 Views
  • 4 replies
  • 3 likes

I have paid for Premium but my account is still on free version

Hello,Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible. Thanks in advance.

  • Casual Listener
  • Hello, Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible.   Thanks in advance.
  • Luke
  • Spotify Star
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Double Charged

I tried the 65 Pesos discount for students, but my school wasnt listed so I had to go with the normal route, but I was charged 2 times, for the 129 pesos (Normal Subscription) + the 65 (Student Discount)

  • Newbie
  • I tried the 65 Pesos discount for students, but my school wasnt listed so I had to go with the normal route, but I was charged 2 times, for the 129 pesos (Normal Subscription) + the 65 (Student D...
  • Luke
  • Spotify Star
  • 197 Views
  • 3 replies
  • 0 likes
  • 197 Views
  • 3 replies
  • 0 likes

No Activate Hulu section

I have a spotify premium student + hulu and I do not see an activate hulu section.

  • Newbie
  • I have a spotify premium student + hulu and I do not see an activate hulu section. 
  • Bethany_Dawn
  • Community Legend
  • 739 Views
  • 1 replies
  • 1 likes
  • 739 Views
  • 1 replies
  • 1 likes

VCC for student premium member

whether vcc (virtual credit card) can be used instead of credit card for payment in student premium member?

  • Newbie
  • whether vcc (virtual credit card) can be used instead of credit card for payment in student premium member?  
  • Bethany_Dawn
  • Community Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Student
  • 754 Views
  • 1 replies
  • 0 likes

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