Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
133774 Views
98 replies
137 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
31451 Views
19 replies
1 likes
Ik heb altijd de studentenkorting gehad en dit is altijd goed verrekend. Nu is er deze maand ineens €10 afgeschreven ipv €5, waarschijnlijk omdat mijn collegekaart was verlopen. Ik heb geen email of reminder gehad dat ik deze weer moest updaten, zou ...
Ik heb altijd de studentenkorting gehad en dit is altijd goed verrekend. Nu is er deze maand ineens €10 afgeschreven ipv €5, waarschijnlijk omdat mijn collegekaart was verlopen. Ik heb geen email of ...
Spotify Legend
514 Views
1 replies
0 likes
PlanFreeCountryUK DeviceHuaweiOperating SystemAndroid My Question or Issue Hi, I want to start a Premium membership, but I can't apply for a student discount cause the UK is not on the country list. I have tried to apply through Unidays but it says t...
Plan Free Country UK Device Huawei Operating System Android My Question or Issue Hi, I want to start a Premium membership, but I can't apply for a student discount cause ...
Spotify Star
339 Views
1 replies
0 likes
PlanStudent Premium CountryUSA DeviceDesktop Operating SystemWindows 10 My Question or IssueI got an email saying I have to reverify myself as a student. I have clicked on the link to do so, but it takes me to the page advertising Hulu and newly adde...
Plan Student Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue I got an email saying I have to reverify myself as a ...
Newbie
65876 Views
26 replies
16 likes
Tengo el problema de que pase de premium a free y me mandaron un correo diciéndome que necesito comprobar mi cuenta para que me regresen el premium y una vez dándole click al enlace me aparece el editar datos pero aún así, me sigue sin aparecer premi...
Tengo el problema de que pase de premium a free y me mandaron un correo diciéndome que necesito comprobar mi cuenta para que me regresen el premium y una vez dándole click al enlace me aparece el edi...
Spotify Legend
10318 Views
1 replies
2 likes
PlanPremium estudianteCountry MéxicoDeviceIphone 7 My Question or Issue Me realizaron un cobro doble al contratar premium estudiante, se me realizó un cobro de 98 MXN pero como mi tarjeta solo tenía 50 MXN se realizó un cobro de 49 MXN y mi cuenta pr...
Plan Premium estudiante Country México Device Iphone 7 My Question or Issue Me realizaron un cobro doble al contratar premium estudiante, se me realizó un cobro de 98 MXN p...
364 Views
0 replies
1 likes
PlanPremiumCountry USADevicePC, Google pixel 2Operating SystemWindows 10, Android 8.1 My Question or Issue I went to activate my showtime add-on for Hulu today but I accidentally entered an email not associated with my student account. I went on my H...
Plan Premium Country USA Device PC, Google pixel 2 Operating System Windows 10, Android 8.1 My Question or Issue I went to activate my showtime add-on for Hulu today but ...
Spotify Legend
859 Views
1 replies
1 likes
I've recieved emails about the 99c for three months Student discount deal that comes with Hulu and Showtime, so I decided to try it out. I set up my account with SheerID and got sucessfully verified, but when I put in my payment details it said I was...
I've recieved emails about the 99c for three months Student discount deal that comes with Hulu and Showtime, so I decided to try it out. I set up my account with SheerID and got sucessfully verified,...
Spotify Star
1386 Views
5 replies
0 likes
Fiz a assinatura do plano premium para estudantes e está sendo cobrado o valor inteiro sem o desconto, gostaria de saber o que está ocorrendo? grato
Fiz a assinatura do plano premium para estudantes e está sendo cobrado o valor inteiro sem o desconto, gostaria de saber o que está ocorrendo? grato
Spotify Star
304 Views
1 replies
0 likes
Hey all, I'm an existing family plan owner and recently discovered the student discount (Spotify, Hulu, Showtime). I updated my email to my college email, went through the registration and ran into a wall. According to the FAQ on https://www.spotify....
Hey all, I'm an existing family plan owner and recently discovered the student discount (Spotify, Hulu, Showtime). I updated my email to my college email, went through the registrati...
1909 Views
0 replies
8 likes
I added Hulu to my premium student Spotify subscription over a month ago and went to watch it today but I was greeted with "Start your free trial" after signing into Hulu (with the account I linked already). I contacted Hulu's support and they told m...
I added Hulu to my premium student Spotify subscription over a month ago and went to watch it today but I was greeted with "Start your free trial" after signing into Hulu (with the account I linked a...
1240 Views
0 replies
0 likes
Hello Spotify Community, I saw that the Spotify Student bundle for US college students comes with three months for $1, Showtime premium, and Hulu premium. However, since I'm currently enrolled in an Italian University, I saw that the Student Bundle h...
Hello Spotify Community, I saw that the Spotify Student bundle for US college students comes with three months for $1, Showtime premium, and Hulu premium. However, since I'm c...
Community Legend
1019 Views
1 replies
0 likes
PlanPremiumCountry ItalyMy Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibile e autorizzato l'abbonamento per studenti. Come faccio a scalare i 9,99 e pas...
Plan Premium Country Italy My Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibi...
Spotify Star
679 Views
1 replies
0 likes
PlanPremiumCountry NorwayDeviceiPhone 8 plusOperating SystemiOS 10 My Question or IssueI have the original premium on spotify, but I´m a student so I want to upgrade to premium for students. How do I change this?
...pgrade to premium for students. How do I change this?
Community Legend
502 Views
5 replies
0 likes
Hola, actualmente soy premium, y queria beneficiarme de usar el premium de estudiante, hay alguna forma de hacerlo automáticamente, o tengo que darme de baja y volver a darme de alta como estudiante??Un saludo
Hola, actualmente soy premium, y queria beneficiarme de usar el premium de estudiante, hay alguna forma de hacerlo automáticamente, o tengo que darme de baja y volver a darme de alta como estudiante?...
Spotify Star
605 Views
1 replies
1 likes
PlanSpotify Premium For Students ($4.99) My Question or IssueWhile trying to get Hulu with my spotify plan, I got a message which said: We're having trouble verifying your Spotify planGive it another try. If that doesn't work, please let Spotify know...
Plan Spotify Premium For Students ($4.99) My Question or Issue While trying to get Hulu with my spotify plan, I got a message which said: We're having trouble verifying your S...
Casual Listener
1377 Views
2 replies
1 likes
So I'm trying to renew Spotify Premium for students. It's a horrible process. The link in the email sends me that roundabout way through the spotify premium description, and then sends me to a place that says I'm verified until 9/4, with no option to...
So I'm trying to renew Spotify Premium for students. It's a horrible process. The link in the email sends me that roundabout way through the spotify premium description, and then sends me to a...
Spotify Star
2650 Views
1 replies
0 likes
PlanPremium My Question or Issue Hii guys,I had a student account for a year now, so i needed to renew my students account. However, i can't renew my account (i didn't switch to another university) and i am still a student. In the attachments you can...
Plan Premium My Question or Issue Hii guys, I had a student account for a year now, so i needed to renew my students account. However, i can't renew my account (i didn't s...
Spotify Star
473 Views
3 replies
0 likes
So, I am a freshman at a popular university and want to know how to get the Student Premium to work? Every time I enter my name, the school, and birth date it says it cannot find me? And I don't have documents on hand but have my student ID and every...
So, I am a freshman at a popular university and want to know how to get the Student Premium to work? Every time I enter my name, the school, and birth date it says it cannot find me? And I don't have...
Community Legend
644 Views
1 replies
0 likes
I created my Facebook account in 2009, but down a fake DoB at the time and wrong email. Been using spotify since about 2013 and wanted to get the student plan since I am now a student at a community collge and have been for a year now. I saw my colle...
I created my Facebook account in 2009, but down a fake DoB at the time and wrong email. Been using spotify since about 2013 and wanted to get the student plan since I am now a student at a community ...
Casual Listener
585 Views
2 replies
0 likes
PlanStudentCountry USADeviceMacbook airOperating SystemMac OS My Question or Issue I had my student account for nearly a year and now I wanted to activate my HULU account. On the Hulu Spotify for Students page I press "get started" and I'm sent to a ...
...ULU account. On the Hulu Spotify for Students page I press "get started" and I'm sent to a screen that says my account is verified and it is valid, but no button or link to actually link/activate a h...
Roadie
635 Views
1 replies
0 likes
