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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 45496 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 45496 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20641 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20641 Views
  • 14 replies
  • 0 likes

student

I was sent a student renew link. I’ve been trying to renew my student access with no success.

  • Casual Listener
  • I was sent a student renew link. I’ve been trying to renew my student access with no success.   
  • Keanu_C
  • Community Legend
  • 384 Views
  • 3 replies
  • 0 likes
  • Student
  • 384 Views
  • 3 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

PlanFree/PremiumCountry Chile My Question or Issuehace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a la tarjeta correspondiente. Al dia de hoy spotify sigue apareciendome como cuenta free a pesar de...

  • Newbie
  •     Plan Free/Premium Country  Chile     My Question or Issue hace unas semanas, solicite el descuento para estusdiantes, spotify me confirmo el descuento y cobro a ...
  • SergioDavid
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • Student
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! University not on the list

Hi! I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy. Maybe I did not find something, as I am quite new to Spotify. Hope someone can help, Emīlija

  • Newbie
  • Hi!   I tried to sign up for the student discount, but I could not find University of the Arts Helsinki, Sibelius Academy.    Maybe I did not find something, as I am quite new to S...
  • Loxer
  • Community Legend
  • 2347 Views
  • 1 replies
  • 0 likes
  • Student
  • 2347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Etudiant pour lyceen

BonjourEtant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduitMerci d'avance

  • Newbie
  • Bonjour Etant lycéen depuis cette année j'ai de l'argent de poche peu élevée et je voudrais savoir si se serait possible d'avoir le tarif réduit Merci d'avance 
  • SergioDavid
  • Roadie
  • 4571 Views
  • 1 replies
  • 0 likes
  • Student
  • 4571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged full Premium but I am a student

Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help, I am trying to reach out to Spotify and would lik...

  • Regular
  • Hello, I was charged 10.09 today and I should be being charged 5$ for student premium. It says I have full premium. This is an error. I am still a student (no reason why I wouldnt be...). Please help...
  • SergioDavid
  • Roadie
  • 399 Views
  • 1 replies
  • 0 likes
  • premium for students error
  • 399 Views
  • 1 replies
  • 0 likes

Student not found

PlanPremium Student + Hulu DiscountCountry United StatesDevice(Samsung Galaxy S7, Dell Inspiron 14)Operating System(Android, Windows 10) My Question or Issue I am trying to get the Student + Hulu discount but it says that they can't find my informati...

  • Newbie
  • Plan Premium Student + Hulu Discount Country  United States Device (Samsung Galaxy S7, Dell Inspiron 14) Operating System (Android, Windows 10)   My Question or Issue  I am t...
  • Loxer
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Student discount USA
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Student account

PlanPremium/StudentCountry PolandDevice Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay normal price since June.

  • Newbie
  • Plan Premium/Student Country  Poland Device   Hello, my student/premium account has been deactivated since June. I'm student till September. What is going on there? I have to pay norm...
  • sprousej98
  • Roadie
  • 922 Views
  • 3 replies
  • 0 likes
  • 922 Views
  • 3 replies
  • 0 likes

Superuser Contribution "We're all mixed up" error

I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem online and the only response from spotify is to clear your c...

  • Casual Listener
  •   I am trying to sign my family up on the Family Premium plan. I am already a premium user. Everytime I click on the "Get Started" button, I get the same error message. I looked up my problem o...
  • Alfredo
  • Roadie
  • 3037 Views
  • 3 replies
  • 0 likes
  • 3037 Views
  • 3 replies
  • 0 likes

Problem with Student Discount renewal

PlanPremium for studentsCountrySpainDeviceiPhone 6s, DesktopMy Question or IssueI'm finding it impossible to renew my Student plan after the 12 month offer because when I try to change my plan and click "Obtain Premium" in the Student renewal page it...

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  • Casual Listener
  • Plan Premium for students Country Spain Device iPhone 6s, Desktop My Question or Issue I'm finding it impossible to renew my Student plan after the 12 month offer because when I try to c...
  • Luke
  • Spotify Star
  • 1195 Views
  • 3 replies
  • 0 likes
  • Student
  • 1195 Views
  • 3 replies
  • 0 likes

Student Account Billing Issue

PlanStudent PremiumCountryUnited StatesDeviceiPhone 6S My Question or IssueHello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, however, I was stilled charged $9.99 on July 14th (my new cycle) althoug...

  • Casual Listener
  • Plan Student Premium Country United States Device iPhone 6S   My Question or Issue Hello, I have a Student Premium account. It had expired after June 14th and I renewed it on July 12th, ...
  • Luke
  • Spotify Star
  • 442 Views
  • 3 replies
  • 0 likes
  • Student
  • 442 Views
  • 3 replies
  • 0 likes

Conta universitária

Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema. Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas. Recebemos os e-mails de renovação, tínhamos sido aprovados novamente. Hoje r...

  • Newbie
  •   Eu e meu namorado usamos a conta premium com desconto universitário por um ano, não tivemos problema.  Mês passado recebi uma cobrança de R$16,90 e AMBOS renovamos as contas.  Rec...
  • Bittencourt
  • Spotify Star
  • 630 Views
  • 1 replies
  • 0 likes
  • cobrança
    conta
    estudante
  • 630 Views
  • 1 replies
  • 0 likes

Student discount stolen

Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any other accounts.

  • Newbie
  • Someone is using my name to get the student discount. I want to pay for premium monthly but cannot get the discount because my information is already linked to another account. I did not set up any o...
  • Noah
  • Spotify Star
  • 677 Views
  • 1 replies
  • 0 likes
  • Student
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue signing up to Unidays

Anyone else experiencing issues signing up to Unidays? Service down maybe?

  • Newbie
  •    Anyone else experiencing issues signing up to Unidays? Service down maybe?  
  • Alfredo
  • Roadie
  • 483 Views
  • 1 replies
  • 0 likes
  • Student
  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Can I use my ISIC Student card to prove that i am a student?

I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identification?( this one: https://www.swedbank.lv/private/d2d/cards/debit_...

  • Music Fan
  •   I live in Latvija,and your sheerID system have my university in their list(Latvijas Lauksaimniecibas universitate) or (LLU) and I wanted to know ,if I can use my ISIC card as identificat...
  • Loxer
  • Community Legend
  • 5115 Views
  • 3 replies
  • 1 likes
  • Student
  • 5115 Views
  • 3 replies
  • 1 likes

Premium + Hulu for Students

PlanPremiumCountryUSAMy Question or Issue So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and DOB), and it keeps saying I am not eligible for the discount. How d...

  • Newbie
  • Plan Premium Country USA My Question or Issue  So I already have premium, but im trying to change my account to the Premium + Hulu for students. I put in my information (name, school, and D...
  • Keanu_C
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • Hulu
    Premium
    students
  • 691 Views
  • 1 replies
  • 0 likes

Discounts for Students

PlanFree/PremiumCountry Device(Asus ZenFone 4 selfie)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried to apply recently for the student discount and it told me to wait for 3 days and theu will email me but its been...

  • Newbie
  • Plan Free/Premium Country   Device (Asus ZenFone 4 selfie) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I tried to apply recent...
  • Loxer
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Student
  • 311 Views
  • 1 replies
  • 0 likes

Unable to get Student Status Verified

I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.

  • Newbie
  • I am currently enrolled at a university in california, but every time i try to apply for the student discount, it says it cannot verify that I am a student when i am.
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Student
  • 290 Views
  • 1 replies
  • 0 likes

Student Discount in Taiwan

 There's still no student discount in Taiwan.Still waiting for.

  • Newbie
  •   There's still no student discount in Taiwan. Still waiting for.
  • Maxim
  • Spotify Star
  • 1123 Views
  • 1 replies
  • 5 likes
  • Student
  • 1123 Views
  • 1 replies
  • 5 likes

University removed from Eligibility list

PlanPremiumCountryUSA My Question or IssueMy university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been completely unhelpful. How do I get my school added on this list? It is fully accr...

  • Newbie
  • Plan Premium Country USA      My Question or Issue My university has been removed from the eligibility list for some reason. The help lines at both Spotify and SheerID have been...
  • Loxer
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Student
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I had my student discount for 4 or 5 months without any problem, though I cancelled it at the 5th or 6th payment. Now I am trying to get premium with student discount. When I click on the renew button there says that I will get the premium account wi...

  • Visitor
  • I had my student discount for 4 or 5 months without any problem, though I cancelled it at the 5th or 6th payment. Now I am trying to get premium with student discount. When I click on the renew butto...
  • Alfredo
  • Roadie
  • 519 Views
  • 4 replies
  • 0 likes
  • Student
  • 519 Views
  • 4 replies
  • 0 likes