Student discount problem

[Beyazcoraplar]

My student subscription had been verified but, the system still asking me to pay for regular premium membership.

[Katerina · Accepted solution]

Hey there @Beyazcoraplar,

Thanks for posting and welcome to the community!

Just to confirm, do you mean that you're receiving email notifications regarding this? If so, it's possible that you have more than one accounts, both on Premium. To check this out, we'd recommend heading here.

Let us know if that helps 🙂

[Beyazcoraplar]

You are great. Just as you said, i have noticed that that i have 2 accounts. Now it is fixed. Thank you so much.

[Katerina]

Hey there @Beyazcoraplar,

Thanks for keeping us in the loop 🙂

Glad to hear everything is settled now!

Let us know if you have any further questions and we'll be happy to help further.

Happy Spotifying!