Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
9884 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Casual Listener
137032 Views
101 replies
141 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32470 Views
19 replies
1 likes
Plan: StudentCountry: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page. There is no button for "reverify" so I then click on "Get Started". Th...
Plan: Student Country: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page...
Casual Listener
1906 Views
4 replies
1 likes
Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.
Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another. &n...
Spotify Star
740 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S8+ and WindowsOperating SystemAndroid Pie, Windows 10 My Question or IssueLast night I want to make a subscription with Premium Student plan for 1 month (IDR 27.500), and I chose to be charged to my ph...
Plan Premium Country Indonesia Device Samsung Galaxy S8+ and Windows Operating System Android Pie, Windows 10 My Question or Issue Last night I want to make a subscription with P...
Spotify Legend
826 Views
1 replies
0 likes
How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google Account isn't authorised to use Google Payments. Please c...
How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google A...
448 Views
0 replies
0 likes
Hello, I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is expensive for a student. I wanted to ask if there are plans on exte...
Hello, I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is e...
Casual Listener
11907 Views
14 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
716 Views
1 replies
0 likes
I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?
I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?
544 Views
0 replies
0 likes
Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server already verified that I'm a student and I have connected th...
Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server...
553 Views
0 replies
0 likes
Hi Spotify Team, so, I'm a verfied student in the UK but my bank account that pays for my Spotify student acount is located in Germany. Problem is even though I should be eligible to use the Headspace App (ass my english Spotify tells me) consequentl...
...eadspace App (ass my english Spotify tells me) consequently I am not. The bank acount is a theory why not, btw. Please either specify eligibility or details in the settings (like UK students indeed are e...
Spotify Legend
734 Views
1 replies
0 likes
I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did I get the email saying I need to renew if I'm not ...
I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did...
Music Fan
731 Views
2 replies
0 likes
The link to the student program is dead (at least it's dead to me):https://www.spotify.com/us/student/verification/When trying from the "get premium" link, there is no option to be marked as student.
The link to the student program is dead (at least it's dead to me): https://www.spotify.com/us/student/verification/ When trying from the "get premium" link, there is no option to be marked as stud...
Community Legend
627 Views
1 replies
0 likes
I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month plan, I want to know how I can get it as when I cl...
I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/m...
Roadie
1412 Views
1 replies
1 likes
I opened my Spotify for Students subcription just over 1 year ago whe it was verified by Unidays. About a month ago I went to renew my subcription and my College was no longer accepted. I believe that this was due to the new verification provider - S...
I opened my Spotify for Students subcription just over 1 year ago whe it was verified by Unidays. About a month ago I went to renew my subcription and my College was no longer accepted. I believe t...
Spotify Star
1884 Views
1 replies
1 likes
I just want to disconnect my Hulu account from my Spotify account so I can upgrade my Hulu plan.
I just want to disconnect my Hulu account from my Spotify account so I can upgrade my Hulu plan.
Newbie
1008 Views
1 replies
1 likes
I'm a UK student living in the US indefinitely while I work on my thesis. Can I change to a US account while maintaining a student discount from my UK university?
I'm a UK student living in the US indefinitely while I work on my thesis. Can I change to a US account while maintaining a student discount from my UK university?
Spotify Legend
1893 Views
1 replies
0 likes
Hello!I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to a regular priced plan, there was still an error and ...
Hello! I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to...
Newbie
996 Views
1 replies
1 likes
I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidentally clicked to removed access on the apps page. How ...
I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidental...
Community Legend
1015 Views
1 replies
0 likes
Waarom telt de studentenkorting alleen voor hogescholen en Universiteiten. Zo kan ik als MBO'er dus geen gebruik maken van deze actie omdat ik op een MBO school zit. Dit vindt ik dus best oneerlijk. Nu ben ik namelijk verplicht om 10,00 euro per maan...
Waarom telt de studentenkorting alleen voor hogescholen en Universiteiten. Zo kan ik als MBO'er dus geen gebruik maken van deze actie omdat ik op een MBO school zit. Dit vindt ik dus best oneerlijk. ...
Spotify Star
1411 Views
1 replies
0 likes
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...
Spotify Legend
601 Views
1 replies
0 likes
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? Thanks
My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? ...
Spotify Legend
1411 Views
1 replies
0 likes
