Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Subscription

Labels

Forum Posts

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133798 Views

98 replies

137 likes

Premium for Students
  • 133798 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31454 Views

19 replies

1 likes

Premium for Students
  • 31454 Views
  • 19 replies
  • 1 likes

No option to re-verify student status

Plan: StudentCountry: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page. There is no button for "reverify" so I then click on "Get Started". Th...

Casual Listener

Plan: Student Country: US   I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page...

copper1

Casual Listener

1871 Views

4 replies

1 likes

Account
Subscription
  • 1871 Views
  • 4 replies
  • 1 likes

Payment Plan

Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.

Visitor

  Individual Premium  iPhone 11 Pro Max   How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.  &n...

Maxim

Spotify Star

733 Views

1 replies

0 likes

Account
Premium
Subscription
  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Failed But Charged

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S8+ and WindowsOperating SystemAndroid Pie, Windows 10 My Question or IssueLast night I want to make a subscription with Premium Student plan for 1 month (IDR 27.500), and I chose to be charged to my ph...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy S8+ and Windows Operating System Android Pie, Windows 10   My Question or Issue Last night I want to make a subscription with P...

Alex

Spotify Legend

819 Views

1 replies

0 likes

Account
Premium
Subscription
  • 819 Views
  • 1 replies
  • 0 likes

[All Platforms][Subscription] How to redeem the Google Nest Mini as a student?

How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google Account isn't authorised to use Google Payments. Please c...

Visitor

How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google A...

441 Views

0 replies

0 likes

All Platforms
Subscription
  • 441 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount europe

Hello, I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is expensive for a student. I wanted to ask if there are plans on exte...

Regular

Hello,   I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is e...

AngelSkills

Casual Listener

11756 Views

14 replies

3 likes

Premium
Subscription
  • 11756 Views
  • 14 replies
  • 3 likes

Superuser Contribution I have been overcharged for 3-4 months on a student account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

710 Views

1 replies

0 likes

Account
Subscription
  • 710 Views
  • 1 replies
  • 0 likes

[All Platforms][SubStudent account linked to family subscription. How can i get hulu student bundle?

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

Newbie

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

539 Views

0 replies

0 likes

All Platforms
Subscription
  • 539 Views
  • 0 replies
  • 0 likes

[Subscription] I can not active my Student Account

Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server already verified that I'm a student and I have connected th...

Visitor

Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that.   Well, I have a problem to activate my Student Spotify Account, the server...

546 Views

0 replies

0 likes

Subscription
  • 546 Views
  • 0 replies
  • 0 likes

Superuser Contribution Headspace Problem of International (UK/GER) Account

Hi Spotify Team, so, I'm a verfied student in the UK but my bank account that pays for my Spotify student acount is located in Germany. Problem is even though I should be eligible to use the Headspace App (ass my english Spotify tells me) consequentl...

Visitor

...eadspace App (ass my english Spotify tells me) consequently I am not. The bank acount is a theory why not, btw. Please either specify eligibility or details in the settings (like UK students indeed are e...

Katerina

Spotify Legend

723 Views

1 replies

0 likes

headspace
Subscription
  • 723 Views
  • 1 replies
  • 0 likes

[All Platforms][Subscription] I got an email telling me to renew my student discount, but I can't

I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did I get the email saying I need to renew if I'm not ...

Music Fan

I got an email saying that I need to renew my student discount, but when clicking the link in the email, it takes me to my account page which says I am ineligible to renew the discount again. Why did...

Nibroc99

Music Fan

714 Views

2 replies

0 likes

All Platforms
Subscription
  • 714 Views
  • 2 replies
  • 0 likes

[Subscription] Student verification link dead

The link to the student program is dead (at least it's dead to me):https://www.spotify.com/us/student/verification/When trying from the "get premium" link, there is no option to be marked as student.

Visitor

The link to the student program is dead (at least it's dead to me): https://www.spotify.com/us/student/verification/ When trying from the "get premium" link, there is no option to be marked as stud...

OviiiOne

Community Legend

624 Views

1 replies

0 likes

Subscription
  • 624 Views
  • 1 replies
  • 0 likes

Solved!! [iOS][Subscription] Spotify Premium+Hulu Pay using Prepaid cards?

I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month plan, I want to know how I can get it as when I cl...

Newbie

I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/m...

OneByBoo

Roadie

1394 Views

1 replies

1 likes

iOS
Subscription
  • 1394 Views
  • 1 replies
  • 1 likes

[Subscription] Recently unable to get Spotify for Students

I opened my Spotify for Students subcription just over 1 year ago whe it was verified by Unidays. About a month ago I went to renew my subcription and my College was no longer accepted. I believe that this was due to the new verification provider - S...

Newbie

I opened my Spotify for Students subcription just over 1 year ago whe it was verified by Unidays. About a month ago I went to renew my subcription and my College was no longer accepted. I believe t...

Maxim

Spotify Star

1872 Views

1 replies

1 likes

Subscription
  • 1872 Views
  • 1 replies
  • 1 likes

[All Platforms][Subscription] How do I disconnect the Hulu Account connected to my Students Plan

I just want to disconnect my Hulu account from my Spotify account so I can upgrade my Hulu plan.

Newbie

I just want to disconnect my Hulu account from my Spotify account so I can upgrade my Hulu plan.

DiamondPuma

Newbie

999 Views

1 replies

1 likes

All Platforms
Subscription
  • 999 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student abroad, Can I change country

I'm a UK student living in the US indefinitely while I work on my thesis. Can I change to a US account while maintaining a student discount from my UK university?

Newbie

I'm a UK student living in the US indefinitely while I work on my thesis.  Can I change to a US account while maintaining a student discount from my UK university?

Peter

Spotify Legend

1880 Views

1 replies

0 likes

All Platforms
Subscription
  • 1880 Views
  • 1 replies
  • 0 likes

Switched from student plan to regular plan, still unable to register for free Google Home

Hello!I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to a regular priced plan, there was still an error and ...

Newbie

Hello! I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to...

tassiy

Newbie

991 Views

1 replies

1 likes

All Platforms
Subscription
  • 991 Views
  • 1 replies
  • 1 likes

Accidentally removed Showtime access

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidentally clicked to removed access on the apps page. How ...

Newbie

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidental...

Keanu_C

Community Legend

1004 Views

1 replies

0 likes

Android
Subscription
  • 1004 Views
  • 1 replies
  • 0 likes

studentenabonnement

Waarom telt de studentenkorting alleen voor hogescholen en Universiteiten. Zo kan ik als MBO'er dus geen gebruik maken van deze actie omdat ik op een MBO school zit. Dit vindt ik dus best oneerlijk. Nu ben ik namelijk verplicht om 10,00 euro per maan...

Newbie

Waarom telt de studentenkorting alleen voor hogescholen en Universiteiten. Zo kan ik als MBO'er dus geen gebruik maken van deze actie omdat ik op een MBO school zit. Dit vindt ik dus best oneerlijk. ...

Billy-J

Spotify Star

1408 Views

1 replies

0 likes

Subscription
  • 1408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...

Newbie

I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but wh...

Guido

Spotify Legend

597 Views

1 replies

0 likes

iOS
Subscription
  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution University not showing for Spotify Student (UK)

My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had. Can anyone help? Thanks

Newbie

    My University (Leeds College of Music) doesn't show on the list when searching on Spotify Student so im unable to get the discount i once had.    Can anyone help?   ...

Guido

Spotify Legend

1408 Views

1 replies

0 likes

Student
Subscription
  • 1408 Views
  • 1 replies
  • 0 likes