Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: problem

Labels

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31285 Views

19 replies

1 likes

Premium for Students
  • 31285 Views
  • 19 replies
  • 1 likes

I need help about school discount payment

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a di...

Newbie

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numb...

OneByBoo

Roadie

728 Views

1 replies

0 likes

Payment
problem
Student
  • 728 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution EXTRA Payment Problem with Student Account (TR)

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student account, Spotify first asked for payment and then I couldn't u...

Casual Listener

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student a...

zbkanal

Casual Listener

1143 Views

4 replies

0 likes

Payment
problem
Student
  • 1143 Views
  • 4 replies
  • 0 likes

Student Charge me but dont aprove!

Spotify charge me with discount , but receive email sayin dont aprove my student card.Anybody know what i need to do ?

Regular

Spotify charge me with discount , but receive email sayin dont aprove my student card. Anybody know what i need to do ? 

Decsike

Newbie

637 Views

1 replies

1 likes

problem
Student
  • 637 Views
  • 1 replies
  • 1 likes

Solved!! discount for students

So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the same application for the student discount but I don't ...

Visitor

So I have just made myself premium thanks to the student discount but I made a mistake and I indroduced the wrong email so they made my old account premium instead of the new one. I have send the sam...

Jacob

Community Legend

661 Views

1 replies

0 likes

Account
discount
problem
Student
  • 661 Views
  • 1 replies
  • 0 likes