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We're seeing reports that some users are having issues to accessing 'Manage your subscription' on the account page. This is being looked into here.

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Topics with Label: Premium problem with pay

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Forum Posts

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133411 Views

98 replies

137 likes

Premium for Students
  • 133411 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31364 Views

19 replies

1 likes

Premium for Students
  • 31364 Views
  • 19 replies
  • 1 likes

Problem with students pay

I wanted to buy a Premium student, but first see how it works. I gave the card and went on where it read "YOUR ACCOUNT WILL NOT BE LOADED" and that I have to provide my details ... I closed the window because I already gave up the purchase, and sudde...

Newbie

    I wanted to buy a Premium student, but first see how it works. I gave the card and went on where it read "YOUR ACCOUNT WILL NOT BE LOADED" and that I have to provide my details...

Maxim

Spotify Star

511 Views

1 replies

0 likes

Premium problem with pay
  • 511 Views
  • 1 replies
  • 0 likes