Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium payment problem

Labels

Forum Posts

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9639 Views

6 replies

0 likes

Premium for Students
  • 9639 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15198 Views

10 replies

2 likes

Premium for Students
  • 15198 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24610 Views

11 replies

1 likes

Premium for Students
  • 24610 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169455 Views

110 replies

148 likes

Premium for Students
  • 169455 Views
  • 110 replies
  • 148 likes

Superuser Contribution I bought spotify premium with student discount, why is my account still on free edition?

Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I checked my bank account and I saw that Spotify got t...

Newbie

Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I c...

Daisy

Spotify Legend

779 Views

1 replies

0 likes

Payment
Premium payment problem
  • 779 Views
  • 1 replies
  • 0 likes

Unsuccessful purchase

I thought that the student subscription applies to schoolchildren too.After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money was already gone.How do i get my money back?

Newbie

I thought that the student subscription applies to schoolchildren too. After the purchase I was not allowed to choose my school (because there were lists only of Latvian universities), but the money...

Maxim

Spotify Star

681 Views

1 replies

0 likes

Premium payment problem
Student
  • 681 Views
  • 1 replies
  • 0 likes