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Topics with Label: Subscription charged wrongly

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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9533 Views

5 replies

0 likes

Premium for Students
  • 9533 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14944 Views

10 replies

2 likes

Premium for Students
  • 14944 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24350 Views

11 replies

1 likes

Premium for Students
  • 24350 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169076 Views

110 replies

148 likes

Premium for Students
  • 169076 Views
  • 110 replies
  • 148 likes

Superuser Contribution Was charged usual price instead of student price

So my card was charged $10 instead of the supposed $5? What went wrong, i signed up for student price and everything but i was still charged $10

Newbie

So my card was charged $10 instead of the supposed $5? What went wrong, i signed up for student price and everything but i was still charged $10  

Daisy

Spotify Legend

863 Views

1 replies

0 likes

Student Discount singapore
Subscription charged wrongly
  • 863 Views
  • 1 replies
  • 0 likes