Help Wizard

Step 1

NEXT STEP

Topics with Label: faulty charge

Labels

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 45443 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 45443 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20626 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20626 Views
  • 14 replies
  • 0 likes

Superuser Contribution Had set up student discount yet got charged full price.

I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to student and also refund me the difference? Cheers.PlanP...

  • Newbie
  • I just verified myself as being a student and it said the discount would be valid, I started a subscription and got charged the full 9.99 for it. Could it be possible for someone to change it to stud...
  • Katerina
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • discount
    faulty charge
    Student
  • 459 Views
  • 1 replies
  • 0 likes