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Topics with Label: Payments

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Forum Posts

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Scarebear

Visitor

132808 Views

97 replies

137 likes

Premium for Students
  • 132808 Views
  • 97 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31295 Views

19 replies

1 likes

Premium for Students
  • 31295 Views
  • 19 replies
  • 1 likes

Superuser Contribution Student discount, being charge full premium

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...

Newbie

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee.  When I go to update my card information it shows that I still have the student rate of $4....

MonicaM_Bogota

Roadie

941 Views

1 replies

0 likes

Payments
premium rate
updating payment
  • 941 Views
  • 1 replies
  • 0 likes