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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 22542 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 22542 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • AndresM
  • Moderator
  • 12052 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 12052 Views
  • 6 replies
  • 0 likes

Superuser Contribution Student discount, being charge full premium

I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee. When I go to update my card information it shows that I still have the student rate of $4.99, I have been charged the full amount since August 2016...

  • Newbie
  • I was a student and was receiving the discount, now i'm not so I'm being charged the full monthly fee.  When I go to update my card information it shows that I still have the student rate of $4....
  • MonicaM_Bogota
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • Payments
    premium rate
    student discount
    updating payment
  • 348 Views
  • 1 replies
  • 0 likes

Env: prod