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Topics with Label: Help

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Forum Posts

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133913 Views

98 replies

137 likes

Premium for Students
  • 133913 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31479 Views

19 replies

1 likes

Premium for Students
  • 31479 Views
  • 19 replies
  • 1 likes

Student HELP

I am a student.I paid for the student package.1. Much money was taken. (6.99 , 7,16)2.I can not see the money I paid.I demand a refund..

Casual Listener

I am a student.I paid for the student package. 1. Much money was taken. (6.99 , 7,16) 2.I can not see the money I paid. I demand a refund..    

dogukansahil

Casual Listener

672 Views

3 replies

0 likes

Help
Student
  • 672 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Premium for students

So I verified my account as a student but the link in the email leads me to a website which shows me that the page no longer exists. I have my main spotify account linked to a gmail account yet I registered my univerity mail in SheerID, I dont know i...

Casual Listener

...et I registered my univerity mail in SheerID, I dont know if that can cause a problem, I'd aprecciate the help, I do really want to use that offer. Thanks!

Alfredo

Roadie

923 Views

3 replies

0 likes

Help
Premium
Student
  • 923 Views
  • 3 replies
  • 0 likes

Student Premium

I have the hulu/spotify student discount and it's been working until December 18 when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu and they said spotify unsubscribed me. What do i do?

Casual Listener

I have the hulu/spotify student discount and it's been working until December 18 when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu a...

LeoRager

Community Legend

718 Views

4 replies

0 likes

Help
Hulu
Student
what
  • 718 Views
  • 4 replies
  • 0 likes

Discount for students problem

So I created a student account my first year of college but I had a different email and password for that account and never bothered to check because of auto login. Today I changed all my Facebook info but it didn't change my spotify info. Now I don'...

Newbie

So I created a student account my first year of college but I had a different email and password for that account and never bothered to check because of auto login.  Today I changed all my Face...

358 Views

0 replies

0 likes

Help
Student
  • 358 Views
  • 0 replies
  • 0 likes

Solved!! 1 month instead of 12 month.

Spoiler (Highlight to read)Hello there. Today I bought a 50% discount student package for 12 months.When I look at it from the system, I see that it will end in 1 month.He said it was 12 months with a credit / debit card.I'm waiting for your help.Hel...

Casual Listener

...I'm waiting for your help.

imattolo

Community Legend

1368 Views

6 replies

0 likes

1
12
ay
Help
mount
Student
  • 1368 Views
  • 6 replies
  • 0 likes

Spotify for students is not working but I paid it week ago

Hey guys I have a huge problem with my Spotify. I started Spotify for students more than week ago . I was positive verified by sheerID and I paid money. Right now Spotify wants me to pay one more time ( it is like they don’t see that I have already p...

Newbie

Hey guys I have a huge problem with my Spotify. I  started Spotify for students more than week ago . I was positive verified by sheerID and I paid money. Right now Spotify wants me to pay o...

705 Views

0 replies

0 likes

Help
Poland
student discount Europe
  • 705 Views
  • 0 replies
  • 0 likes