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Topics with Label: university request

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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Joan
  • Moderator
  • 34235 Views
  • 45 replies
  • 5 likes
  • Premium for Students
  • 34235 Views
  • 45 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 17017 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 17017 Views
  • 9 replies
  • 0 likes

What email do I put on the university request?

PlanFreeCountry PortugalDeviceHuawei P9 Lite So I wanna use the student discount promo to buy Spotify Premium, but my university isn't an option, what email do I use on the university request? My school one, or my personal that doesnt have correlatio...

  • Newbie
  •   Plan Free Country  Portugal Device Huawei P9 Lite   So I wanna use the student discount promo to buy Spotify Premium, but my university isn't an option, what email do I use o...
  • Maxim
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • .edu
    email
    student discount
    university request
  • 613 Views
  • 1 replies
  • 0 likes