Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: sheerID

Labels

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23910 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23910 Views
  • 17 replies
  • 0 likes

Superuser Contribution Personal information on verification file? ( sheer-id)

Hi I wanna get a hold on the student discount while im right now a student. To verify that you actually are a student, you have to send a file that proves you are a student. The thing is on that file, my personal idendity number (sweden) is on the re...

  • Regular
  • Hi   I wanna get a hold on the student discount while im right now a student. To verify that you actually are a student, you have to send a file that proves you are a student. The thing is on ...
  • Katerina
  • Spotify Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • sheerID
  • 807 Views
  • 1 replies
  • 0 likes

Solved!! Problem with SheerID

Country Czech RepublicDeviceElephone U ProOperating SystemAndroid Oreo My Question or Issue Hi, I have ticket on SheerID to confirm my student account. They write it will be max 3 days. But i submit ticket in 13.10.2018 and now is 18.10.2018 and i do...

  • Newbie
  •   Country  Czech Republic Device Elephone U Pro Operating System Android Oreo   My Question or Issue  Hi, I have ticket on SheerID to confirm my student account. T...
  • Maxim
  • Spotify Star
  • 829 Views
  • 1 replies
  • 0 likes
  • sheerID
    Student
  • 829 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student's subscription failing

Hello, I wanted to start student's subscription like ~2 weeks ago, but the process of verification took too long and I've forgot about it. Then I received an e-mail that Sheer ID verification is successful and I can now register student's plan. I've ...

  • Newbie
  •   Hello, I wanted to start student's subscription like ~2 weeks ago, but the process of verification took too long and I've forgot about it. Then I received an e-mail that Sheer ID verification...
  • JulianA_Bogota
  • Roadie
  • 952 Views
  • 1 replies
  • 0 likes
  • sheerID
    Spotify
    Student
    Subscription
    verification
  • 952 Views
  • 1 replies
  • 0 likes

SheerID returns 'no valid or current date supplied' for student premium verification

When getting my student status verified by SheerID, I was sent an email saying 'Document does not display current or valid date'. In the two documents I supplied, one had al the details such as the university, the date of study, my personal informati...

  • Casual Listener
  • When getting my student status verified by SheerID, I was sent an email saying 'Document does not display current or valid date'. In the two documents I supplied, one had al the details such as the u...
  • CryticalAce
  • Community Legend
  • 1813 Views
  • 7 replies
  • 0 likes
  • date of study
    sheerID
    Student
    verification
  • 1813 Views
  • 7 replies
  • 0 likes