Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
9247 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
135584 Views
98 replies
139 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32032 Views
19 replies
1 likes
Hello,I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounted upgrade there is a PayPal-option so I thought this ...
Hello, I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student d...
Community Legend
3434 Views
3 replies
0 likes
Hi, i'm a student in Belgium and i'm interested in spotify premium student plan, however i only have paypal. Is there a way i can select the student plan and pay with paypal. it's really annoying that students can only pay through visa/mastercard, wh...
Hi, i'm a student in Belgium and i'm interested in spotify premium student plan, however i only have paypal. Is there a way i can select the student plan and pay with paypal. it's really annoying t...
Spotify Star
618 Views
3 replies
0 likes
Hello Everyone!I was wondering why can't I pay for Student Premium with my PayPal account. I don't use MasterCard, Maestro instead which also belongs to MasterCard I guess.Can we please solve this problem? It would be really nice, Thank You!
Hello Everyone! I was wondering why can't I pay for Student Premium with my PayPal account. I don't use MasterCard, Maestro instead which also belongs to MasterCard I guess. Can we please solve t...
Spotify Star
433 Views
1 replies
0 likes
So I'm from Portugal and previously had premium and paid for it via paypal, but now I wanted to go back to premium but with the student discount but it doesn't allow paypal as a form of payment? what can I do? Is there anyway to use paypal?
So I'm from Portugal and previously had premium and paid for it via paypal, but now I wanted to go back to premium but with the student discount but it doesn't allow paypal as a form of payment? w...
Spotify Star
1177 Views
1 replies
0 likes
