Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: money

Labels

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Alex
  • Moderator
  • 30988 Views
  • 43 replies
  • 5 likes
  • Premium for Students
  • 30988 Views
  • 43 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 15127 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 15127 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spoity took 9,99€ altough I have a student's account

(Englisch Version below) Hallo,obwohl ich meinen Studentenstatus bei Unidays verlängert habe (ich nutze Spotify seit einem Jahr, und habe meinen Studentenstatus wie verlangt letzten Monat erneuert), ist heute ein höherer Betrag (9,99 Euro statt 4,99 ...

  • Casual Listener
  • ...uro. Why did this happen? How can I change the status of my spotify account without losing more money, so that I can use the student's discount for another year? How can I reclaim the money, which was d...
  • Guido
  • Spotify Legend
  • 819 Views
  • 1 replies
  • 0 likes
  • Germany
    money
    SheerID Students Improper billing PT-BR BR
    UNiDAYS
  • 819 Views
  • 1 replies
  • 0 likes