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Topics with Label: billed twice

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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Alex
  • Moderator
  • 32136 Views
  • 43 replies
  • 5 likes
  • Premium for Students
  • 32136 Views
  • 43 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 15815 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 15815 Views
  • 9 replies
  • 0 likes

Another account with my student information???

PlanPremium/StudentCountry USADevicePC, iPhone 7Operating SystemWindows 10 My Question or Issue Someone please help me before I lose my mind. First of all, why doesn't Spotify have an EMAIL or CUSTOMER SERVICE hotline? Any time I try to click on a FA...

  • Newbie
  •   Plan Premium/Student Country  USA Device PC, iPhone 7 Operating System Windows 10   My Question or Issue  Someone please help me before I lose my mind. First of all, ...
  • Keanu_C
  • Spotify Star
  • 576 Views
  • 1 replies
  • 0 likes
  • billed twice
    email
    email issues
    reset email
  • 576 Views
  • 1 replies
  • 0 likes