Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Hi Spotify, my name is Angus and I am enrolled in Berry street Narre Warren vic and I was wondering why my school is not eligible for the Spotify premium for students. Thanks, Angus Van Tilburg
im having trouble renewing my student premium. it expires soon so I was trying to just get it done now but it keeps saying it "cant verify my details"? i know i haven't used the discount for 4 years so idk why its not letting me renew. I tried to do ...
I currently pay for my $9.99/a month Spotify Premium subscription using prepaid cards and I’m wondering how I can get Hulu with it. As Spotify Premium now comes with Hulu a song part of its $10/month plan, I want to know how I can get it as when I cl...
I am having trouble paying for my premium student discount. I am a college student in the U.S. and I have gone through the process of confirming that I am a college student and it was accepted but when I enter my credit card info, it says ”you have a...