Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: 1

Labels

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Alex
  • Moderator
  • 32136 Views
  • 43 replies
  • 5 likes
  • Premium for Students
  • 32136 Views
  • 43 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 15815 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 15815 Views
  • 9 replies
  • 0 likes

Superuser Contribution I payed but did not get my premium

Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium

  • Casual Listener
  • Hello I wanted for pay for student And I entered my information and you have withdrawn the money but have not received it premium
  • Daisy
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 1
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito ayuda sobre el proceso para tener el descuento a estudiantes

Lo primero que hise fue seleccionar premiun para universitarios, llene mis datos y la informacion de mi tarjeta, luego se redirecciono a la pagina oficial de sheerID , mas no a la verificacion, y retrocedi la pagina, y se borraron mis datos, los volv...

  • Newbie
  • Lo primero que hise fue seleccionar premiun para universitarios, llene mis datos y la informacion de mi tarjeta, luego se redirecciono a la pagina oficial de sheerID , mas no a la verificacion, y ret...
  • SergioDavid
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • 1
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! 1 month instead of 12 month.

Spoiler (Highlight to read)Hello there. Today I bought a 50% discount student package for 12 months.When I look at it from the system, I see that it will end in 1 month.He said it was 12 months with a credit / debit card.I'm waiting for your help.Hel...

  • Casual Listener
  • Hello there. Today I bought a 50% discount student package for 12 months. When I look at it from the system, I see that it will end in 1 month. He said it was 12 months with a credit / debit card....
  • imattolo
  • Community Legend
  • 830 Views
  • 6 replies
  • 0 likes
  • 1
    12
    ay
    Help
    mount
    Student
  • 830 Views
  • 6 replies
  • 0 likes