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PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
29087 Views
20 replies
0 likes
Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a di...
...umbers it says "Payment failed. Try again, or use a different payment method." , my question is, Spotify draw the money when i was applied yesterday so how is it says payment failed now? A...
Roadie
719 Views
1 replies
0 likes
PlanPremium Country UKDeviceSamsung Galaxy S8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been charged twice for my Spotify. I have a student account and payed my Spotify on the 07th January 2019. I have now be...
Plan Premium Country UK Device Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been charged twic...
Spotify Legend
1805 Views
1 replies
0 likes
Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I checked my bank account and I saw that Spotify got t...
Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I c...
Spotify Legend
626 Views
1 replies
0 likes
My student subscription had been verified but, the system still asking me to pay for regular premium membership.
My student subscription had been verified but, the system still asking me to pay for regular premium membership.
Spotify Legend
839 Views
3 replies
1 likes
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank youPlanPremium StudentCountry ItalyDeviceOne Plus 6Operating...
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank you P...
Community Legend
412 Views
1 replies
0 likes
PlanStudentCountryColombia My Question or Issue I need your urgent help. I feel cheated. I have already bought Premium Subscription but you promised me 900 Colombian pesos per 3 months. I have checked my bill and you debited me 7.500! That was not th...
Plan Student Country Colombia My Question or Issue I need your urgent help. I feel cheated. I have already bought Premium Subscription but you promised me 900 Colombian pes...
Spotify Legend
684 Views
2 replies
1 likes
He tendio premium para universitarios por un tiempo, despues de que me pidiera renovar lo hice y aparecio validado pero este mes me cobraron tarifa normal y no aparezo con la suscripcion de premium para universitarios
He tendio premium para universitarios por un tiempo, despues de que me pidiera renovar lo hice y aparecio validado pero este mes me cobraron tarifa normal y no aparezo con la sus...
Spotify Star
726 Views
1 replies
0 likes
PlanFreeCountry IrelandDeviceGalaxy S8Operating System My Question or Issue Hi,I was trying to subscribe as a student yesterday but I just cancelled the process in the middle because of documents.But I've just found that the €4.99 is already deducted...
Plan Free Country Ireland Device Galaxy S8 Operating System My Question or Issue Hi, I was trying to subscribe as a student yesterday but I just cancelled the pro...
Roadie
448 Views
1 replies
0 likes
I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it says that "we couldn't identify your school as an o...
I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it ...
Roadie
1075 Views
1 replies
1 likes
I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a month of premium in return? Thanks for yer time~
I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a month of premium in return? &...
Roadie
515 Views
1 replies
0 likes
İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student account, Spotify first asked for payment and then I couldn't u...
...ccount, Spotify first asked for payment and then I couldn't upgrade to premium from phone, because I couldn't upload a document. Second, I tried to upgrade from the computer a...
Casual Listener
1105 Views
4 replies
0 likes
Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...
Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...
Spotify Star
422 Views
1 replies
0 likes
I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's the receipt for the transaction:
I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's t...
Casual Listener
1017 Views
4 replies
0 likes
