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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 22651 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 22651 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • AndresM
  • Moderator
  • 12079 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 12079 Views
  • 6 replies
  • 0 likes

I need help about school discount payment

Yesterday i applied for school discount and sended my documents for proof. Today i got a mail says my student discount confirmed and got a link, when i click that button and try to enter my card numbers it says "Payment failed. Try again, or use a di...

  • Newbie
  • ...umbers it says " Payment failed. Try again, or use a different payment method. " , my question is, Spotify draw the money when i was applied yesterday so how is it says payment failed n...
  • OneByBoo
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • Payment
    problem
    Student
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment taken in 1 month

PlanPremium Country UKDeviceSamsung Galaxy S8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been charged twice for my Spotify. I have a student account and payed my Spotify on the 07th January 2019. I have now be...

  • Newbie
  • Plan Premium  Country  UK Device Samsung Galaxy S8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have been charged twic...
  • Daisy
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • double
    Payment
    Premium
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought spotify premium with student discount, why is my account still on free edition?

Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I checked my bank account and I saw that Spotify got t...

  • Newbie
  • Hi, I bought spotify premium with student discount yesterday. They got their payment immediately. Today I checked my spotify account to see if premium is enabled but it was still on free edition. I c...
  • Daisy
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium payment problem
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student discount problem

My student subscription had been verified but, the system still asking me to pay for regular premium membership.

  • Casual Listener
  •   My student subscription had been verified but, the system still asking me to pay for regular premium membership.
  • Katerina
  • Spotify Legend
  • 498 Views
  • 3 replies
  • 1 likes
  • discount
    Payment
    Student
    Subscription
  • 498 Views
  • 3 replies
  • 1 likes

double payment

hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank youPlanPremium StudentCountry ItalyDeviceOne Plus 6Operating...

  • Newbie
  • hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank you P...
  • LeoRager
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Payment
    Student
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Subscription Student Discount

PlanStudentCountryColombia My Question or Issue I need your urgent help. I feel cheated. I have already bought Premium Subscription but you promised me 900 Colombian pesos per 3 months. I have checked my bill and you debited me 7.500! That was not th...

  • Newbie
  •   Plan Student Country Colombia   My Question or Issue  I need your urgent help. I feel cheated. I have already bought Premium Subscription but you promised me 900 Colombian pes...
  • Guido
  • Spotify Legend
  • 351 Views
  • 2 replies
  • 1 likes
  • discount
    Payment
    Student
  • 351 Views
  • 2 replies
  • 1 likes

Cobraron tarifa normal después de renovar la de estudiante

He tendio premium para universitarios por un tiempo, despues de que me pidiera renovar lo hice y aparecio validado pero este mes me cobraron tarifa normal y no aparezo con la suscripcion de premium para universitarios

  • Newbie
  •     He tendio premium para universitarios por un tiempo, despues de que me pidiera renovar lo hice y aparecio validado pero este mes me cobraron tarifa normal y no aparezo con la sus...
  • Billy-J
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium Student
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment has been made

PlanFreeCountry IrelandDeviceGalaxy S8Operating System My Question or Issue Hi,I was trying to subscribe as a student yesterday but I just cancelled the process in the middle because of documents.But I've just found that the €4.99 is already deducted...

  • Newbie
  • Plan Free Country  Ireland Device Galaxy S8 Operating System     My Question or Issue  Hi, I was trying to subscribe as a student yesterday but I just cancelled the pro...
  • SergioDavid
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • Payment
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student Discount and Payment Failure (Turkey) - Öğrenci İndirim Premium ve Ödeme Sorunu

I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it says that "we couldn't identify your school as an o...

  • Newbie
  • I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my v erification failed. In the e-mail, it...
  • SergioDavid
  • Roadie
  • 501 Views
  • 1 replies
  • 1 likes
  • Payment
    payment issues
    Payment Problems
    Student
    student account
    student discount Europe
    student discount help
    Student Discount Turkey
    student premium
    student turkey
  • 501 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong payment - Student

I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a month of premium in return? Thanks for yer time~

  • Casual Listener
  • I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a  month of premium in return? &...
  • SergioDavid
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • Payment
  • 239 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution EXTRA Payment Problem with Student Account (TR)

İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student account, Spotify first asked for payment and then I couldn't u...

  • Casual Listener
  • ...ccount, Spotify first asked for payment and then I couldn't upgrade to premium from phone, because I couldn't upload a document.   Second, I tried to upgrade from the computer a...
  • zbkanal
  • Casual Listener
  • 515 Views
  • 4 replies
  • 0 likes
  • Payment
    problem
    Student
  • 515 Views
  • 4 replies
  • 0 likes

Student premium-payment

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...

  • Newbie
  • Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium
    Student
    verify
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! paid for student premium but didn't get premium

I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's the receipt for the transaction:

  • Casual Listener
  • I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's t...
  • ragist
  • Casual Listener
  • 581 Views
  • 4 replies
  • 0 likes
  • Payment
    Premium
    Student
    Transactions
  • 581 Views
  • 4 replies
  • 0 likes

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