Help Wizard

Step 1


Student's subscription failing

Student's subscription failing


Hello, I wanted to start student's subscription like ~2 weeks ago, but the process of verification took too long and I've forgot about it. Then I received an e-mail that Sheer ID verification is successful and I can now register student's plan. I've clicked the link and it didn't get me anywhere - I think it's not valid anymore. I tried starting student's subscription once again but it says that it's already done on my e-mail.


So what's going on? I'm already verified, but I can't create this subscription. Can someone please help me solve this madness?

1 Reply

Hey @Denis1337, thanks for writing!


This is something our customer support team might be able to help you out. You can get in touch with them here. You can also contact them via Twitter or Facebook.

We hope this helps. Have a great day 🙂

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