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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29274 Views

20 replies

0 likes

Premium for Students
  • 29274 Views
  • 20 replies
  • 0 likes

Superuser Contribution I m still charged 9,99eu despite being a student.. why?

I wanted to extend my cheaper student supscription. I followed the instructions to do so and verified that I am a student via UNIDAYs.com. It says it was succesful. But on my account info it still says that I have to pay 9,99eu/month from Nov 2nd on....

Casual Listener

I wanted to extend my cheaper student supscription. I followed the instructions to do so and verified that I am a student via UNIDAYs.com. It says it was succesful. But on my account info it still sa...

Peter

Spotify Legend

578 Views

1 replies

0 likes

All Platforms
Subscription
  • 578 Views
  • 1 replies
  • 0 likes

process to change premium subscription to studiant prescription

PlanPremium for studiantCountry FranceDevice(iPhone SEOperating SystemiOS My Question or Issuehello I m a studiant I have a premium subscription .I want know to change my subscription to a studiant subscription.What is the process ?thank you for your...

Casual Listener

Plan Premium for studiant Country  France Device (iPhone SE Operating System iOS   My Question or Issue hello  I m a studiant I have a premium subscription . I want know to ...

Billy-J

Spotify Star

406 Views

3 replies

0 likes

Student
  • 406 Views
  • 3 replies
  • 0 likes

I can not use the promotion ¨3 months university premium to 290¨

I have a new account in spotify and wanted to occupy the promotion for universitary but when I enter my card a message appears that the benefit was already used and the account is totally new, but I had recently loaned my card so that family members ...

Newbie

I have a new account in spotify and wanted to occupy the promotion for universitary but when I enter my card a message appears that the benefit was already used and the account is totally n...

Billy-J

Spotify Star

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Student Discount valid for only less than a year?

PlanPremium for StudentsCountryUSA My Question or Issue:I verified my Student id a couple months ago but now I see on my account it is only valid for 1 more year? I am going to be in college/university for a lot longer than 1 year so I am not sure wh...

Newbie

Plan Premium for Students Country USA    My Question or Issue: I verified my Student id a couple months ago but now I see on my account it is only valid for 1 more year? I am going t...

Keanu_C

Community Legend

373 Views

1 replies

0 likes

Student
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! not eligible for student premium because of trial in a previous account

Planstudent premiumCountry Sweden Device My Question or IssueSo i had a trial version on an old account before i noticed its too old and my email is not right anymore. I just got a new one, deleteing the old one, but now i cant use my payment card to...

Casual Listener

  Plan student premium Country  Sweden  Device  My Question or Issue So i had a trial version on an old account before i noticed its too old and my email is not right anymo...

Jose_M

Spotify Star

1446 Views

3 replies

1 likes

Premium Student
Student
  • 1446 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Premium Student Abbuchungsproblem

Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gestellt. Diesen Monat wurde dann statt dem Studententa...

Newbie

Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gest...

Katerina

Spotify Legend

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working!

PlanFree/PremiumCountry US Device(iPhone 6plus Macbook Pro late 2016) My Question or Issue Up until yesterday, I had the student discount + hulu. I realized yesterday that I was now paying the full price for premium and my hulu was no longer working....

Newbie

...sn't being recgonized. I have tried to do the verification through SheerID and it either doesn't have the US listed or the link for US students wont even let me enter my school. I need help! This is what i...

Guido

Spotify Legend

596 Views

1 replies

0 likes

Student discount USA
  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount and Hulu not merging

I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merge with the Hulu account. On Spotify, my account say...

Visitor

I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merg...

Guido

Spotify Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching to Student Discount

Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs through the app that my payment didnt go through and...

Newbie

Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs t...

Guido

Spotify Legend

524 Views

1 replies

0 likes

Account
Subscription
  • 524 Views
  • 1 replies
  • 0 likes

Premium

PlanPremiumCountryspain Device(iPhone 8 plusOperating System(iOS) My Question or Issue Hola! Tengo el spotify Premium con descuento de estudiantes y nose porque razon hay X canciones que no se me reproducen, hay algunas que si y otras que no, repito,...

Newbie

PlanPremium Country spain   Device (iPhone 8 plus Operating System (iOS)    My Question or Issue  Hola! Tengo el spotify Premium con descuento de estudiantes y nose porq...

Jose_M

Spotify Star

403 Views

1 replies

1 likes

Premium Student
  • 403 Views
  • 1 replies
  • 1 likes

Country and card do not similar

PlanFree/PremiumCountryRussia/FranceDeviceSamsung Galaxy s6Operating System Android My Question or Issue I live in Russia, but study in France. I want to have Student discount with my Russian credit card and I can't. And I can switch my country to Ru...

Newbie

Plan Free/Premium Country Russia/France Device Samsung Galaxy s6 Operating System  Android   My Question or Issue  I live in Russia, but study in France. I want to have Stude...

Maxim

Spotify Star

260 Views

1 replies

0 likes

Student
  • 260 Views
  • 1 replies
  • 0 likes

Want to get student discount but ain't 18 yet

Hi there, I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount. -timnieland

Newbie

Hi there,   I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount.   -timnieland

Maxim

Spotify Star

392 Views

1 replies

0 likes

Student
  • 392 Views
  • 1 replies
  • 0 likes

help sucks

PlanPremiumCountry Taiwan. I can't read ChineseDeviceimac 2009, iphone seOperating Systemios 10, OS 10 My Question or IssueUpdated iphone se to latest iOS and noticed tons of problems with Spotify. A phantom playlist "FG2-6" would create itself and r...

Visitor

Plan Premium Country  Taiwan. I can't read Chinese Device imac 2009, iphone se Operating System ios 10, OS 10   My Question or Issue Updated iphone se to latest iOS and noticed to...

Maxim

Spotify Star

422 Views

1 replies

0 likes

phantom playlist playing
  • 422 Views
  • 1 replies
  • 0 likes

Missed the date to renew my spotify student by a couple days

I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the difference of the two could be charged back to me? PlanStudent...

Newbie

I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the differ...

Maxim

Spotify Star

291 Views

1 replies

0 likes

Student
  • 291 Views
  • 1 replies
  • 0 likes

Payment after Student Intro Offer

PlanPremiumCountry United KingdomDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I have provided payment details for the 99p for 3 months student offer, can I change my payment method so the next payment is added to my phone bi...

Newbie

Plan Premium Country  United Kingdom Device Huawei P10 Operating System Android Oreo   My Question or Issue  When I have provided payment details for the 99p for 3 month...

LeoRager

Community Legend

740 Views

1 replies

0 likes

Student
  • 740 Views
  • 1 replies
  • 0 likes

Student account already in use

PlanPremiumCountry USADeviceiPhone 8+Operating System(iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms account was signed in on safari so Spotify used that. I cancelled her subscription and went ...

Newbie

Plan Premium Country  USA Device iPhone 8+ Operating System (iOS 10   My Question or Issue  When I initially signed up, I signed in with Facebook not realizing my moms accoun...

Jose_M

Spotify Star

1313 Views

1 replies

1 likes

Student
  • 1313 Views
  • 1 replies
  • 1 likes

Superuser Contribution 3 month student promo not working

PlanFree/PremiumCountry UKDeviceMacbook AirOperating SystemiOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students can get 3 months for £0.99, £4.99 thereafter. I've just tried to sign up to this using uni...

Casual Listener

Plan Free/Premium Country  UK Device Macbook Air Operating System iOS 10   My Question or Issue  I've never had Spotify premium before an on the website it says students c...

Guido

Spotify Legend

1448 Views

5 replies

0 likes

Other
Student
  • 1448 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why have I been charged $10.99/mo when I have a student discount?

I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly, I began to be charged $10.99/month instead of the half...

Newbie

I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly...

Guido

Spotify Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students not working

I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the discount is no longer available. Can someone help please? ...

Casual Listener

  I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the...

Guido

Spotify Legend

539 Views

5 replies

0 likes

Student
  • 539 Views
  • 5 replies
  • 0 likes

Superuser Contribution 900 PESOS POR 3 MESES - DESCUENTO NO APLICADO

Que tal?Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el cual fue valido y acabe de registrar el medio de pago...

Newbie

Que tal? Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el ...

Guido

Spotify Legend

5190 Views

1 replies

0 likes

Student
  • 5190 Views
  • 1 replies
  • 0 likes