Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9829 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15572 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25005 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170222 Views
110 replies
148 likes
Hello, I live in Italy and I would like to ask you an information: can a minor (+13 years) subscribe a Spotify Premium while studying in a school which is in the list of schools (not universities) verified by Spotify? thank you, rolando
Hello, I live in Italy and I would like to ask you an information: can a minor (+13 years) subscribe a Spotify Premium while studying in a school which is in the list of schools (not universities) ve...
Spotify Star
995 Views
1 replies
0 likes
So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create a new one with his ...
So I made an account for my boyfriend and I kinda **bleep** him over and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possib...
Spotify Star
2378 Views
1 replies
0 likes
Plan Student Premium Country USA My Question or Issue I have activated my Hulu account before through Spotify, but then had to unactivate it because the payment was not correct. Now, I go to the Services page on my Spotify account and I click under H...
Plan Student Premium Country USA My Question or Issue I have activated my Hulu account before through Spotify, but then had to unactivate it because the payment was not correct....
Spotify Legend
505 Views
1 replies
0 likes
Hi, I applied for a student discount in Belgium, which I received. When I follow the link they send me to add my billing account, spotify tells me I do not apply for the discount because I already used the 0.99 euro subscription for 3 months, which i...
...ecause I already used the 0.99 euro subscription for 3 months, which is included in the packet for students. 3 months @ 0.99 x1, then 4.99 /month. Is there any possibility I still apply for t...
Spotify Legend
1059 Views
2 replies
0 likes
PlanFree/PremiumCountry SwedenDevice Samsung GalaxyOperating System My Question or IssueStarted the 1-month trial period just earlier today without knowing about the 3-month student discount trial. Would it be possible to change that and start on the...
Plan Free/Premium Country Sweden Device Samsung Galaxy Operating System My Question or Issue Started the 1-month trial period just earlier today without knowing about the ...
Spotify Star
501 Views
1 replies
0 likes
PlanTrying to get PremiumCountryUnited KingdomDeviceLG Gram, Moto G4 My Question or IssueI've been trying to avail the offer for 3 months of student discount for 99p but after going through Paypal I just come to this URL and a blank page and am unabl...
Plan Trying to get Premium Country United Kingdom Device LG Gram, Moto G4 My Question or Issue I've been trying to avail the offer for 3 months of student discount for 99p but after goin...
Casual Listener
670 Views
2 replies
0 likes
PlanFree/PremiumPHILIPPINES DeviceMACBOOK AIR 13 INCHOperating SystemMAC I have been trying to apply for the student discount and was directed to the SheerID page however upon inputting my phone number, It was stated that my country code is not suppo...
Plan Free/Premium PHILIPPINES Device MACBOOK AIR 13 INCH Operating System MAC I have been trying to apply for the student discount and was directed to the SheerID page however ...
Newbie
1209 Views
3 replies
3 likes
Country Czech RepublicDeviceElephone U ProOperating SystemAndroid Oreo My Question or Issue Hi, I have ticket on SheerID to confirm my student account. They write it will be max 3 days. But i submit ticket in 13.10.2018 and now is 18.10.2018 and i do...
Country Czech Republic Device Elephone U Pro Operating System Android Oreo My Question or Issue Hi, I have ticket on SheerID to confirm my student account. The...
Spotify Star
1137 Views
1 replies
0 likes
Olá, estou tento um problema ao tentar criar a conta para universitário. Esse erro ocorre desde ontem 15/10/2018. Alguém por acasao sabe como resolver?[Hello, I'm having a problem trying to create the college account. This error occurs since yesterda...
Olá, estou tento um problema ao tentar criar a conta para universitário. Esse erro ocorre desde ontem 15/10/2018. Alguém por acasao sabe como resolver? [Hello, I'm having a problem trying to cr...
Spotify Star
1939 Views
5 replies
1 likes
Malgrado abbia un account UniDays valido ed attivo, non riesco ad accedere allo sconto studenti. In particolare, ricevo questa schermata. Cosa posso fare?
Malgrado abbia un account UniDays valido ed attivo, non riesco ad accedere allo sconto studenti. In particolare, ricevo questa schermata. Cosa posso fare?
Spotify Legend
592 Views
1 replies
0 likes
PlanPremium (without using discount)Country IndonesiaDeviceXiaomi Redmi 5 PlusOperating SystemAndroid Nougat My Question or IssueHi. Recently I have just been verified as a student by SheerID. However due to some unknown mistake my account is registe...
Plan Premium (without using discount) Country Indonesia Device Xiaomi Redmi 5 Plus Operating System Android Nougat My Question or Issue Hi. Recently I have just been verified a...
Spotify Legend
1527 Views
3 replies
0 likes
I'm in a full-time graduate program at this school called INSEAD based in France, but am not able to activate the student discount because it's not listed in Spotify's dropdown.
I'm in a full-time graduate program at this school called INSEAD based in France, but am not able to activate the student discount because it's not listed in Spotify's dropdown.
Community Legend
512 Views
1 replies
0 likes
PlanPremiumCountry Brasil DeviceMoto g5s PlusOperating SystemAndroid My Question or Issue Boa tarde, estou há uma semana tentando realizar a migração do plano Premium para Estudante, mas não consigo concluir a soliticação. Em todas as vezes aparece a...
Plan Premium Country Brasil Device Moto g5s Plus Operating System Android My Question or Issue Boa tarde, estou há uma semana tentando realizar a migração do plan...
Spotify Star
3209 Views
1 replies
1 likes
PlanStudent PremiumCountry USA My Question or Issue I lost my student Premium plan for a few months, but when I resubscribed my hulu account was no longer linked. I cannot reactivate it because, regardless of device or browser,the services tab under ...
Plan Student Premium Country USA My Question or Issue I lost my student Premium plan for a few months, but when I resubscribed my hulu account was no longer linked. I c...
Spotify Legend
575 Views
1 replies
0 likes
Hello Spotify Community, I recently created this new account due to the fact that my older account was tied to an email and facebook I no longer used. I had actually closed the yahoo account associated with the older spotify account a while back. Wit...
Hello Spotify Community, I recently created this new account due to the fact that my older account was tied to an email and facebook I no longer used. I had actually closed the yahoo account...
Spotify Legend
513 Views
1 replies
0 likes
PlanPremiumCountry Germany My Question or IssueThe email which reminded me that my student discount will expire went to the **bleep** folder and i payed one month 10 Euro instead of 5. Is there a possibility that I get back the 5 additional Euro by p...
Plan Premium Country Germany My Question or Issue The email which reminded me that my student discount will expire went to the **bleep** folder and i payed one month 10 Euro ...
Spotify Legend
754 Views
1 replies
0 likes
Spotify hat anscheinend keinen wirklichen Support, daher hier meine Frage. Ich nutze seit paar Monaten Spotify Premium, über das Studenten Abo und wurde nun aufgefordert, meinen Studentenstatus zu aktualisieren, da es ansonsten auf den Standard Abo P...
Spotify hat anscheinend keinen wirklichen Support, daher hier meine Frage. Ich nutze seit paar Monaten Spotify Premium, über das Studenten Abo und wurde nun aufgefordert, meinen Studen...
Spotify Legend
1095 Views
3 replies
0 likes
my money was withdrawn but I would ask for the correction of the problem did not start premium
my money was withdrawn but I would ask for the correction of the problem did not start premium
Spotify Legend
461 Views
1 replies
0 likes
PlanPremiumCountry USA My Question or Issue Hi, so i renewed my spotify premium for students (this was the first time) and my rates went up to $9.99. Why? My friend also just renewed, but this didnt happen to her. Thanks
Plan Premium Country USA My Question or Issue Hi, so i renewed my spotify premium for students (this was the first time) and my rates went up to $9.99. Why? My friend also j...
Spotify Legend
504 Views
1 replies
1 likes
I've been on the premium plan for some time now, paying $10 per month. I was thinking about canceling and switching over to Google Play Music because they allow the ability to upload your own music and listen from anywhere. In any case, before I canc...
I've been on the premium plan for some time now, paying $10 per month. I was thinking about canceling and switching over to Google Play Music because they allow the ability to upload your own music a...
Spotify Legend
5336 Views
1 replies
0 likes
