Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44478 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44478 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20359 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20359 Views
  • 14 replies
  • 0 likes

Superuser Contribution Cannot access Hulu

I recently switched phones and when I downloaded Hulu onto my new phone it wouldn’t let me sign in. How do I activate Hulu again after switching to a new phone?

  • Newbie
  • I recently switched phones and when I downloaded Hulu onto my new phone it wouldn’t let me sign in. How do I activate Hulu again after switching to a new phone?
  • SergioDavid
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • Student
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan on a dorm

Hi!We are a group of students who live together in a college dorm. We will be living here for 3 or 4 months, and then we'll go on vacation, and back to our homes, which are really far apart. We wanted to know if the family plan would work a cople of ...

  • Newbie
  • Hi! We are a group of students who live together in a college dorm. We will be living here for 3 or 4 months, and then we'll go on vacation, and back to our homes, which are really far apart. We w...
  • SergioDavid
  • Roadie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Can't UseMy Turkey Student Premium Account

I tried to buy a spotify premium account for student. I went as far as to student verification page and there is a article about 'we don't take your money' like that. Then I realized that I don't have any document about my student status. I download ...

  • Newbie
  • I tried to buy a spotify premium account for student. I went as far as to student verification page and there is a article about 'we don't take your money' like that. Then I rea...
  • SergioDavid
  • Roadie
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hesabimdan para alindi ve hala premium degil.

11 mart 2018 gunu spotify ogrenci indirimi icin basvuru yaptim. Belgeyi yolladim ve onay gelmedi. Hesabimdan 6.99 TL ucret alinmasina ragmen henuz premium kullanamiyorum. ben yanlislikla mail'e edu mailini doldurmusum zaten benim hesabimvar (*snip*)E...

  • Newbie
  • 11 mart 2018 gunu spotify ogrenci indirimi icin basvuru yaptim. Belgeyi yolladim ve onay gelmedi. Hesabimdan  6.99 TL  ucret alinmasina ragmen henuz premium kullanamiyorum. ben yanlislikl...
  • SergioDavid
  • Roadie
  • 567 Views
  • 1 replies
  • 0 likes
  • para çekme
    Student
    Yanlış email
  • 567 Views
  • 1 replies
  • 0 likes

Discounts for Students

I’ve been paying for spotify premium for months now and i didn’t see any student discounts when i signed up i’d like to know if i can get refunded for the money i’ve been spending instead of the 4 dollars

  • Newbie
  • I’ve been paying for spotify premium for months now and i didn’t see any student discounts when i signed up i’d like to know if i can get refunded for the money i’ve been spending instead of the 4 do...
  • Bethany_Dawn
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Student
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron el cargo a mi tarjeta y aun no tengo Premium para estudiantes

hice dos veces el proceso para obtener el premium para estudiantes pero no me dieron el premium y me cobraron las dos veces a mi tarjeta, que debo hacer? espero respuestas

  • Casual Listener
  • hice dos veces el proceso para obtener el premium para estudiantes pero no me dieron el premium y me cobraron las dos veces a mi tarjeta, que debo hacer?   espero respuestas
  • SergioDavid
  • Roadie
  • 521 Views
  • 1 replies
  • 0 likes
  • Student
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account

I payed the student account but my profile was still a Free one.I tought that the payment had been denied so I payed the Premium Account (9,99). But now I checked the credit card balance and I have payed both Student and Premium Account and if i want...

  • Newbie
  • I payed the student account but my profile was still a Free one. I tought that the payment had been denied so I payed the Premium Account (9,99). But now I checked the credit card balance and I have...
  • SergioDavid
  • Roadie
  • 539 Views
  • 1 replies
  • 0 likes
  • Student
  • 539 Views
  • 1 replies
  • 0 likes

Student premium

I'm from the Czech Republic. For some reason all of the documents I've sent to get my Student Premium were not approved. I've sent documents with my name,name of the university, even my class schedule. The reply is still "Document does not display co...

  • Newbie
  • I'm from the Czech Republic. For some reason all of the documents I've sent to get my Student Premium were not approved. I've sent documents with my name,name of the university, even my class schedul...
  • Hhazzaaa
  • Newbie
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Premium Problem

Hello, there's a problem when I updated my premium. It says that I'm not eligible to update it through paying by mobile.

  • Newbie
  • Hello, there's a problem when I updated my premium. It says that I'm not eligible to update it through paying by mobile.
  • Luke
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desconto universitário

Eu estou tentando obter o plano premium universitário, mas quando coloco minhas informações no Sheerid e envio o documento, o site pede para eu fazer longin no sheerid e eu não tenho conta, não sei como criar. Poderiam ajudar?

  • Newbie
  • Eu estou tentando obter o plano premium universitário, mas quando coloco minhas informações no Sheerid e envio o documento, o site pede para eu fazer longin no sheerid e eu não tenho conta, não sei c...
  • Bittencourt
  • Spotify Star
  • 283 Views
  • 2 replies
  • 0 likes
  • Student
  • 283 Views
  • 2 replies
  • 0 likes

Premium Student Renewal

Plan PremiumCountry AmericaDeviceOperating SystemMy Question or Issue I have gotten a notice that my Premium for Students is in need of renewal but everytime i need to reinput my card and college it says it is not verified but i have been using it fo...

  • Casual Listener
  • Plan  Premium Country  America Device Operating System My Question or Issue  I have gotten a notice that my Premium for Students is in need of renewal but everytime i need to r...
  • Keanu_C
  • Community Legend
  • 499 Views
  • 5 replies
  • 0 likes
  • Student
  • 499 Views
  • 5 replies
  • 0 likes

Changing Plan from Premium to Student Plan Error

PlanPremiumCountryUnited States Device Operating System My Question or Issue On the computer every time I try to change my premium plan to a student plan it says "Sommething went wrong. Try again, or get help." Not sure what's going wrong.

  • Newbie
  • Plan Premium Country United States  Device   Operating System     My Question or Issue  On the computer every time I try to change my premium plan to a student plan...
  • Keanu_C
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • change plan
    change premium to student
    Student
    student plan
  • 467 Views
  • 1 replies
  • 0 likes

I need an invoice for subscription...

PlanPremiumCountry RODeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue Hi there! I need an invoice (with both companies details including the VAT number). I mention that I'm using it for personal purpose, but I would like to have it p...

  • Casual Listener
  • Plan Premium Country  RO Device Samsung S8 Operating System Android Oreo   My Question or Issue  Hi there! I need an invoice (with both companies details including the V...
  • nikko_dh
  • Casual Listener
  • 916 Views
  • 4 replies
  • 0 likes
  • Invoice
    premium subscription
  • 916 Views
  • 4 replies
  • 0 likes

Solved!! Tried to purchase student premium with student discount

I got excited when I saw the premium for students and of course, tried to buy it.Since I'm in the third year of high school the offer isn't made for me. I did get charged though. Will I get an automatic chargeback or do I just have to let the 5€ loss...

  • Newbie
  •      I got excited when I saw the premium for students and of course, tried to buy it. Since I'm in the third year of high school the offer isn't made for me. I did get charged t...
  • Maxim
  • Spotify Star
  • 504 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 504 Views
  • 1 replies
  • 0 likes

Premium for Students - Renew issues

PlanPremium for StudentsCountryPortugalDeviceXiaomi Redmi Note 4Operating SystemAndroid 7.0 I have a "Premium for students" subscription for about 2 years now I think. I renewed my Student status last month and it was successful, but now I logged in ...

  • Newbie
  • Plan Premium for Students Country Portugal Device Xiaomi Redmi Note 4 Operating System Android 7.0   I have a "Premium for students" subscription for about 2 years now I think. I r...
  • Keanu_C
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Student
    Student Renew
  • 409 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student discount

PlanPremiumCountry AustraliaDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuEI recently upgraded to premium through students discount thinking that I would recieve the 99 cents for three months first to try i...

  • Newbie
  • Plan Premium Country  Australia Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or IssuE I recently upgraded to premium through students...
  • SergioDavid
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • Student
  • 301 Views
  • 1 replies
  • 0 likes

Double Payment

PlanPremiumCountry TurkeyDevice(iPhone 7Plus)Operating System(iOS 11.4) My Question or IssueHi,I am using Student discount since 30.10.2017 and i know that student discount ends after 1 year if you don’t renew.And the date is 7.month of 2018 now.So i...

A75B8C3B-AC1C-4F2B-AF80-E1616C60E94C.png 2DA28104-AEB7-4692-8048-5EC790EE7409.jpeg 9DDFE1A3-61D0-4BC9-88F8-348EAA1282D1.jpeg
  • Casual Listener
  •     Plan Premium Country  Turkey Device (iPhone 7Plus) Operating System (iOS 11.4)   My Question or Issue Hi,I am using Student discount since 30.10.2017 and i know th...
  • Loxer
  • Community Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • Student
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kartımdan defalarca para gitti

Ben deniyorum üye olmuyor premiyuma ama kartımdan her denediğim için gitti yardımcı olun ve haylen üye olamadım

  • Newbie
  • Ben deniyorum üye olmuyor premiyuma ama kartımdan her denediğim için gitti yardımcı olun  ve haylen üye olamadım   
  • SergioDavid
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • yardım
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount in Turkey

Öğrenci üyeliği için transkript yolladım. Banka ile görüşme sağladım hesabımdan 6,99 TL çekilmiş. Bana onay maili gelmedi. Yardımcı olabilirseniz sevinirim. I sent a transcript for student membership. I made an interview with the bank and took 6.99 T...

  • Newbie
  • Öğrenci üyeliği için transkript yolladım. Banka ile görüşme sağladım hesabımdan 6,99 TL çekilmiş. Bana onay maili gelmedi. Yardımcı olabilirseniz sevinirim.       &...
  • SergioDavid
  • Roadie
  • 461 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 461 Views
  • 1 replies
  • 0 likes