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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25530 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25530 Views
  • 19 replies
  • 0 likes

I cant subscription student discount

I tryed subscription 3-4 day ago. Now when I try it, write that "You have already redeemed this offer."

  • Newbie
  • I tryed subscription  3-4 day ago.  Now when I try it, write that "You have already redeemed this offer." 
  • emily-grace
  • Composer
  • 317 Views
  • 1 replies
  • 0 likes
  • Student
  • 317 Views
  • 1 replies
  • 0 likes

klarna payment

Hi,I want the student discount but I have no other choice than to pay via klarna. It doesn't work though. It says my payment provider has a bad day.... I can't even give my bank account info anywhere, so there's no way this can possibly work.Why can'...

  • Newbie
  • Hi, I want the student discount but I have no other choice than to pay via klarna. It doesn't work though. It says my payment provider has a bad day.... I can't even give my bank account info anyw...
  • Luke
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Student discount with three months for 0.99€

PlanStudentCountryGermany My Question or IssueI just changed my plan from FREE to student. The offer was 0.99€ for the first three months and then 4.99€ from then on. However I was charged 4.99€ directly. What do I do now?

  • Casual Listener
  • Plan Student Country Germany     My Question or Issue I just changed my plan from FREE to student. The offer was 0.99€ for the first three months and then 4.99€ from then on. However...
  • NonoMoewi
  • Casual Listener
  • 753 Views
  • 3 replies
  • 2 likes
  • Student
  • 753 Views
  • 3 replies
  • 2 likes

Solved!! Spotify Student bound to wrong account and completely unusable

I have 2 accounts. Account 1 and an unused account 2, today when trying to reapply for my student discount on account 1, I messed up and was on account 2 without noticing.Now I can't get student premium on EITHER accounts because its now bound to acc...

  • Newbie
  • I have 2 accounts. Account 1 and an unused account 2, today when trying to reapply for my student discount on account 1, I messed up and was on account 2 without noticing. Now I can't get student pr...
  • MrAlexG
  • Composer
  • 295 Views
  • 1 replies
  • 0 likes
  • Student
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discounts for Students

I have been told that because I used the student discount for 4 years that I would not be able to use the student discount. I totally understand that, however, I am enrolling back in school as a student for 2 more years, but will no longer be allowed...

  • Newbie
  • I have been told that because I used the student discount for 4 years that I would not be able to use the student discount. I totally understand that, however, I am enrolling back in school as a stud...
  • Katerina
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student discount doesnt work anymore Finland

I am German studying permanently in Finland. I have used the student discount for Premium now for a Year and now when they told me to reregister it doesnt work anymore. PlanPremiumCountry FinlandDevice(iPhone 7, Macbook 2015)Operating System(iOS 12)

  • Newbie
  • I am German studying permanently in Finland. I have used the student discount for Premium now for a Year and now when they told me to reregister it doesnt work anymore.  Plan Premium Country ...
  • Katerina
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Student
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium pagando con tarjetas prepago

País:ColombiaHace poco recibi la confirmación del descuento para estudiantes y queria saber si aun realizando mis pagos con tarjetas prepagadas de POSA puedo acceder al descuento, y que no dispongo de una tarjeta de credito.

  • Newbie
  • País:Colombia Hace poco recibi la confirmación del descuento para estudiantes y queria saber si aun realizando mis pagos con tarjetas prepagadas de POSA puedo acceder al descuento, y que no dispongo...
  • Katerina
  • Spotify Legend
  • 641 Views
  • 1 replies
  • 0 likes
  • Student
  • 641 Views
  • 1 replies
  • 0 likes

Spotify Premium for Medical Student.

Hi, I would just like some clarification. I am currently in Medical school in Estonia which will last for 6 years. Would I be able to get Spotify premium student for 6 years or only 4 years? I will be a student for 6 years in total. Thank you.

  • Newbie
  • Hi, I would just like some clarification. I am currently in Medical school in Estonia which will last for 6 years. Would I be able to get Spotify premium student for 6 years or only 4 years? I w...
  • Noah
  • Spotify Star
  • 2795 Views
  • 1 replies
  • 0 likes
  • Student
  • 2795 Views
  • 1 replies
  • 0 likes

Student discount

My Question or IssueHello, long ago there was a discount for high school students for premium. I ordered this. For three months it was 0.99 but now I am paying a long time 9.99 per month, but the deal was 4,99 afterwards. How can I change this?

  • Newbie
  •   My Question or Issue Hello, long ago there was a discount for high school students for premium. I ordered this. For three months it was 0.99 but now I am paying a long time 9.99 per month, b...
  • Jose_M
  • Spotify Star
  • 309 Views
  • 1 replies
  • 1 likes
  • Student
  • 309 Views
  • 1 replies
  • 1 likes

Switching subscription and being charged twice

I switched to subscribing student promo then it won't allow me to upload my student information which is required. Then I was charged twice!! I am still on free mode. Please help.

  • Newbie
  • I switched to subscribing student promo then it won't allow me to upload my student information which is required. Then I was charged twice!! I am still on free mode. Please help.
  • Luke
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Student didn't work and now i have multiple accounts after trying multiple emails... all charging me

I tried to get the student Hulu + Spotify bundle but it didn't recognize my student email. So I added the student.edu instead of just .edu to the email to register and it made another account. All of which are billing me. Can I just cancel them all a...

  • Newbie
  • I tried to get the student Hulu + Spotify bundle but it didn't recognize my student email. So I added the student.edu instead of just .edu to the email to register and it made another account. All of...
  • Luke
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Charged three times

Tried to start a student discount account twice last night both failed to verify, so i just started the normal monthy account. However i noticed today i was charged for the two attempts to register a student account and also the normal account.

  • Newbie
  • Tried to start a student discount account twice last night both failed to verify, so i just started the normal monthy account. However i noticed today i was charged for the two attempts to register a...
  • Luke
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Student Discount

I am a high school student taking a dual credit Markeing I class right now. We get college credit for Madison Area Techincal College, thats the email I have my account created with. MATC is a school that spotify has for discount avaiblity, I've tried...

  • Casual Listener
  • ...nd it is fully regestirerd. My teacher said that discounts for spotify was avaible, and that other students have taken advantage of this and have gotten it with the discount. So my question is how do I...
  • Michael204
  • Casual Listener
  • 906 Views
  • 2 replies
  • 0 likes
  • Other
    Student
  • 906 Views
  • 2 replies
  • 0 likes

Solved!! 0.99 three months for students.

Hi everyone. I have subscribed to the student subscription paying 4.99 instead of 0.99 for three months, how can I do to have a spotify premium for three months at 0.99? Thanks for the attentionPlanPremiumCountryItalyDeviceSony xperia xz1Operating Sy...

  • Casual Listener
  • Hi everyone. I have subscribed to the student subscription paying 4.99 instead of 0.99 for three months, how can I do to have a spotify premium for three months at 0.99? Thanks for the attention Pla...
  • Billy-J
  • Spotify Star
  • 2339 Views
  • 3 replies
  • 0 likes
  • 2339 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I remove a Hulu account from my linked services

PlanPremium StudentMy Question or Issue I have a Premium student subscription and I seem to have a Hulu account linked to my Spotify account but cannot figure out what email it is that I am using. I tried loging in to Hulu but did not have an account...

  • Newbie
  • Plan Premium Student My Question or Issue  I have a Premium student subscription and I seem to have a Hulu account linked to my Spotify account but cannot figure out what email it is that I a...
  • Katerina
  • Spotify Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • Student
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find Canadian schools in the list

I'm trying to sign up for the 0.99 for 3 month premium promotion for students. However, when I visit https://www.spotify.com/ca-en/student/verification/, I can't find any Canadian schools, even though "ca-en" is part of the link. This offer is on the...

  • Newbie
  •   I'm trying to sign up for the 0.99 for 3 month premium promotion for students. However, when I visit https://www.spotify.com/ca-en/student/verification/, I can't find any Canadian s...
  • Katerina
  • Spotify Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • Student
  • 528 Views
  • 1 replies
  • 0 likes

Spotify student UK

Hello everybody, I just started to study in UK as an international student. How can I renew the student discount? When I click on the renew button in the country list, there's no United Kingdom. Can somebody help me what I should do to add my UK uni ...

  • Newbie
  • Hello everybody,   I just started to study in UK as an international student. How can I renew the student discount? When I click on the renew button in the country list, there's no United King...
  • BelP
  • Songwriter
  • 3038 Views
  • 1 replies
  • 0 likes
  • Student
    student discount Europe
  • 3038 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes

My Question or Issue Como funciona si ya verifique mi cuenta para obtener el descuento para universitarios, como se aplica el descuento si ahorita soy cuenta Premium con Plan Familiar?

  • Newbie
  •     My Question or Issue  Como funciona si ya verifique mi cuenta para obtener el descuento para universitarios, como se aplica el descuento si ahorita soy cuenta Premium con Plan F...
  • Katerina
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • Student
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution No news for student discount

Hey, I was a Spotify premium member and now i am a free user. Since I am a student living in France, i wanted to subscribe to the Student plan, where my university is registered. But, there has been 24 hours since I sent my documents and I haven't re...

  • Newbie
  •   Hey,   I was a Spotify premium member and now i am a free user. Since I am a student living in France, i wanted to subscribe to the Student plan, where my university is registered. But...
  • Katerina
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Student
  • 256 Views
  • 1 replies
  • 0 likes

Pago

Pagué por el servicio de premium de universitario pero no me han dado el servicio, sigo siendo free.

  • Newbie
  • Pagué por el servicio de premium de universitario pero no me han dado el servicio, sigo siendo free.  
  • Luke
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes