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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9830 Views

6 replies

1 likes

Premium for Students
  • 9830 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15574 Views

10 replies

2 likes

Premium for Students
  • 15574 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25009 Views

11 replies

1 likes

Premium for Students
  • 25009 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170227 Views

110 replies

148 likes

Premium for Students
  • 170227 Views
  • 110 replies
  • 148 likes

Spotify For Students changed to Spotify Premium

Plan PremiumCountry United States Operating System(iOS 10, Android Oreo, Windows 10,etc.) Not Important for this issue.My Question or Issue So I received an email about a month ago asking to complete a survey. I did, and in return, I got 3 months fre...

Casual Listener

...potify for Students. So now I can't access Hulu or Showtime until January 2019. Is there any way to remove the 3 free months of premium and just go back to charging me the $4.99 price allowing me to have H...

GarrettLarson

Casual Listener

812 Views

6 replies

0 likes

  • 812 Views
  • 6 replies
  • 0 likes

Studentenrabatt kann nicht bestätigt werden

Hallo,ich kann den Studentenrabatt nicht einlösen, da während der Abwicklung Werbung von Unidays erscheint, ob ich Nachrichten, Rabattte etc. bekommen möchte. Ich kann keine Optionen auswählen bzw. fortfahren. Der Rabatt ist verfiziert und ein Uniday...

Casual Listener

Hallo, ich kann den Studentenrabatt nicht einlösen, da während der Abwicklung Werbung von Unidays erscheint, ob ich Nachrichten, Rabattte etc. bekommen möchte. Ich kann keine Optionen auswählen bzw....

Maxim

Spotify Star

2401 Views

1 replies

0 likes

Student
  • 2401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Subscripton

I am trying to Upgrade to student Subscription but it keeps saying the form is expired?

Newbie

I am trying to Upgrade to student Subscription but it keeps saying the form is expired?

Daisy

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice per month

Hello I have been charged twice in early October, once for Spotify with student discount and once for normal Spotify, please rectify this problem and refund me for what I was over charged.

Newbie

Hello I have been charged twice in early October, once for Spotify with student discount and once for normal Spotify, please rectify this problem and refund me for what I was over charged.

Daisy

Spotify Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

MQA Implementation? Hey, Spotify, it's 2018.

My Question or Issue As MQA adoption slowing but inexorably marches on, its implimentation found on more and more devices, when is Spotify going to wake up and make it available to us music-loving users? If lowly Tidal can manage streaming MQA then w...

Regular

My Question or Issue  As MQA adoption slowing but inexorably marches on, its implimentation found on more and more devices, when is Spotify going to wake up and make it available to us music-lo...

Jose_M

Spotify Star

1271 Views

1 replies

9 likes

Premium
  • 1271 Views
  • 1 replies
  • 9 likes

Student Information

I was accidentally using my friend's student information to try the student discount. And now it's active and I want to delete my student's information on my account. Can I do it? Thanks

Newbie

I was accidentally using my friend's student information to try the student discount. And now it's active and I want to delete my student's information on my account. Can I do it? Thanks

Bethany_Dawn

Community Legend

441 Views

1 replies

0 likes

Student
  • 441 Views
  • 1 replies
  • 0 likes

Student in Grad School: Already Verified, but got charged full $10.54

PlanPremiumCountryUSA DeviceMoto X PureOperating SystemAndroid My Question or IssueI'm in grad school and I believe I already verified my student status, but I still got charged full $10.54 Thanks.

Casual Listener

Plan Premium Country USA   Device Moto X Pure Operating System Android   My Question or Issue I'm in grad school and I believe I already verified my student status, but I still g...

emily-grace

Composer

675 Views

3 replies

0 likes

Student
  • 675 Views
  • 3 replies
  • 0 likes

Help new here

My Question or Issue I got a discount for being a student and tried to subscribe to premium. They gave me my PIN and once I encoded it, out comes a red box with the text "Oops something went. Please try again and contact support." after that I couldn...

Newbie

My Question or Issue  I got a discount for being a student and tried to subscribe to premium. They gave me my PIN and once I encoded it, out comes a red box with the text "Oops something went. ...

Billy-J

Spotify Star

360 Views

1 replies

0 likes

Student
  • 360 Views
  • 1 replies
  • 0 likes

Bought premium for students but my account doesn't recognize it

This morning I bought Spotify for students, when I log into my account I still have the premium button and everything works as if I didn't have a premium account. What's going on?

Newbie

This morning I bought Spotify for students, when I log into my account I still have the premium button and everything works as if I didn't have a premium account. What's going on?

Billy-J

Spotify Star

542 Views

3 replies

0 likes

  • 542 Views
  • 3 replies
  • 0 likes

Student plan in israel

Hi, Are you planning to launch a student program in israel? Thanks. 

Newbie

Hi,  Are you planning to launch a student program in israel?  Thanks. 

Maxim

Spotify Star

766 Views

1 replies

2 likes

Student
  • 766 Views
  • 1 replies
  • 2 likes

[Subscription]Premium for students doesn't work?

PlanPremiumCountry PolandDeviceXiaomi, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueI got verified today as a College Student and I can buy Spotify Premium with a discount. I entered my credit card details and bought it, but on ever...

Newbie

Plan Premium Country  Poland Device Xiaomi, PC Operating System Android Oreo, Windows 10   My Question or Issue I got verified today as a College Student and I can buy Spotify Pre...

rouxscof

Newbie

569 Views

1 replies

0 likes

Student
  • 569 Views
  • 1 replies
  • 0 likes

Premium for student

PlanPremium StudentCountryFranceDeviceLGOperating SystemAndroid Oreo My Question or Issue Hello, I bought the premium student but my account remains free.How to do ?Thank you in advance.

Casual Listener

  Plan Premium Student Country France Device LG Operating System Android Oreo   My Question or Issue  Hello, I bought the premium student but my account remains free. ...

Maxim

Spotify Star

652 Views

1 replies

0 likes

Other
Student
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student problem

PlanPremium StudentCountry ItalyDeviceiPhone 7Operating SystemiOS 12 My Question or IssueHi everyone,Yesterady I renewed my student premium account on PC.It worked on the PC app,but when I start my phone app it says I use free account,and not the Pre...

Newbie

Plan Premium Student Country  Italy Device iPhone 7 Operating System iOS 12   My Question or Issue Hi everyone, Yesterady I renewed my student premium account on PC.It worked on ...

Katerina

Spotify Legend

470 Views

1 replies

0 likes

Student
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student SheerID problem

PlanPremiumCountry Turkey DevicePCOperating SystemWindows 8.1 My Question or Issue I am just trying to get student offer but i cant , it always says you have already reedemed this offer , im studying at Ege University and i ve student verification pd...

Casual Listener

Plan Premium Country  Turkey  Device PC Operating System Windows 8.1   My Question or Issue   I am just trying to get student offer but i cant , it always says you have...

Peter

Spotify Legend

898 Views

2 replies

0 likes

Student
  • 898 Views
  • 2 replies
  • 0 likes

Superuser Contribution Verify student status

I am a college student and have had the student premium account with hulu. I missed the deadline to re-verify my student status so I am now being charged the full monthly amount. How can I verify my student status so I get the student discount and hu...

Newbie

I am a college student and have had the student premium account with hulu. I missed the deadline to re-verify my student status so I am now being charged the full monthly amount. How can I verify my ...

Peter

Spotify Legend

866 Views

1 replies

0 likes

Student
  • 866 Views
  • 1 replies
  • 0 likes

question on student's 0.99 offer

why can't i find the page with student 3 month's premium offer at 0.99 after I have registered for the free premium trial

Casual Listener

  why can't i find the page with student 3 month's premium offer at 0.99 after I have registered for the free premium trial    

Maxim

Spotify Star

571 Views

2 replies

0 likes

Student
  • 571 Views
  • 2 replies
  • 0 likes

Premium for students

PlanStudent discountCountry USADeviceLG My Question or Issue So the system simply cannot verify that I am a student, my name birth date and school I put in is all correct but it cannot find me. Amazon also has their own student discount and it did wo...

Casual Listener

  Plan Student discount Country  USA Device LG   My Question or Issue  So the system simply cannot verify that I am a student, my name birth date and school I put in is a...

Maxim

Spotify Star

777 Views

3 replies

0 likes

Student
  • 777 Views
  • 3 replies
  • 0 likes

problem to do payment in the student premium plan

PlanPremiumCountry Brazil My Question or IssueI can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card number to do my plan one erro happens, the error says: failed attempt to pay, try later, ...

Casual Listener

    Plan Premium Country  Brazil   My Question or Issue I can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card ...

Billy-J

Spotify Star

488 Views

1 replies

0 likes

Student
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student Registration Not Working

HELP WITH STUDENT ACCOUNT ERRORPlanStudent/PremiumCountry USADeviceiPhone 7 or Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have had Spotify Student for a couple of years now with Hulu and Showtime. I rece...

Newbie

HELP WITH STUDENT ACCOUNT ERROR Plan Student/Premium Country  USA Device iPhone 7 or Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

Katerina

Spotify Legend

672 Views

1 replies

0 likes

Student
  • 672 Views
  • 1 replies
  • 0 likes

Premium for Students

I tried getting the Spotify premium for students offer (3 months for $0.99) but it won't let me get it. After I input payment info it says "It looks like you’ve taken a trial before, which means you aren’t eligible for this offer. But you can still g...

Casual Listener

I tried getting the Spotify premium for students offer (3 months for $0.99) but it won't let me get it. After I input payment info it says "It looks like you’ve taken a trial before, which m...

Tina2412

Casual Listener

1355 Views

9 replies

1 likes

Student
  • 1355 Views
  • 9 replies
  • 1 likes