Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13773 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146352 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34481 Views
19 replies
1 likes
PlanFree/PremiumCountry US Device(iPhone 6plus Macbook Pro late 2016) My Question or Issue Up until yesterday, I had the student discount + hulu. I realized yesterday that I was now paying the full price for premium and my hulu was no longer working....
...sn't being recgonized. I have tried to do the verification through SheerID and it either doesn't have the US listed or the link for US students wont even let me enter my school. I need help! This is what i...
Spotify Legend
646 Views
1 replies
0 likes
I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merge with the Hulu account. On Spotify, my account say...
I decided about a year ago to get the student Spotify + Hulu discount. A few months ago, spotify asked me to renew my student subscription, but I forgot. When I did renew it however, it wouldn't merg...
Spotify Legend
348 Views
1 replies
0 likes
Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs through the app that my payment didnt go through and...
Upon hearing of the student discount I tried to update my account to get the discount. During this switch I also changed my credit card because I was cancelling my other card. Today I received msgs t...
Spotify Legend
583 Views
1 replies
0 likes
PlanPremiumCountryspain Device(iPhone 8 plusOperating System(iOS) My Question or Issue Hola! Tengo el spotify Premium con descuento de estudiantes y nose porque razon hay X canciones que no se me reproducen, hay algunas que si y otras que no, repito,...
PlanPremium Country spain Device (iPhone 8 plus Operating System (iOS) My Question or Issue Hola! Tengo el spotify Premium con descuento de estudiantes y nose porq...
Spotify Star
454 Views
1 replies
1 likes
PlanFree/PremiumCountryRussia/FranceDeviceSamsung Galaxy s6Operating System Android My Question or Issue I live in Russia, but study in France. I want to have Student discount with my Russian credit card and I can't. And I can switch my country to Ru...
Plan Free/Premium Country Russia/France Device Samsung Galaxy s6 Operating System Android My Question or Issue I live in Russia, but study in France. I want to have Stude...
Spotify Star
301 Views
1 replies
0 likes
Hi there, I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount. -timnieland
Hi there, I am currently a student in the Netherlands but I am not 18 years old yet. So I was just wondering if it is even possible for me to get the student discount. -timnieland
Spotify Star
443 Views
1 replies
0 likes
PlanPremiumCountry Taiwan. I can't read ChineseDeviceimac 2009, iphone seOperating Systemios 10, OS 10 My Question or IssueUpdated iphone se to latest iOS and noticed tons of problems with Spotify. A phantom playlist "FG2-6" would create itself and r...
Plan Premium Country Taiwan. I can't read Chinese Device imac 2009, iphone se Operating System ios 10, OS 10 My Question or Issue Updated iphone se to latest iOS and noticed to...
Spotify Star
465 Views
1 replies
0 likes
I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the difference of the two could be charged back to me? PlanStudent...
I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the differ...
Spotify Star
327 Views
1 replies
0 likes
PlanPremiumCountry United KingdomDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I have provided payment details for the 99p for 3 months student offer, can I change my payment method so the next payment is added to my phone bi...
Plan Premium Country United Kingdom Device Huawei P10 Operating System Android Oreo My Question or Issue When I have provided payment details for the 99p for 3 month...
Community Legend
795 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8+Operating System(iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms account was signed in on safari so Spotify used that. I cancelled her subscription and went ...
Plan Premium Country USA Device iPhone 8+ Operating System (iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms accoun...
Spotify Star
1369 Views
1 replies
1 likes
PlanFree/PremiumCountry UKDeviceMacbook AirOperating SystemiOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students can get 3 months for £0.99, £4.99 thereafter. I've just tried to sign up to this using uni...
Plan Free/Premium Country UK Device Macbook Air Operating System iOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students c...
Spotify Legend
1550 Views
5 replies
0 likes
I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly, I began to be charged $10.99/month instead of the half...
I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly...
Spotify Legend
809 Views
1 replies
0 likes
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the discount is no longer available. Can someone help please? ...
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the...
Spotify Legend
634 Views
5 replies
0 likes
Que tal?Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el cual fue valido y acabe de registrar el medio de pago...
Que tal? Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el ...
Spotify Legend
5220 Views
1 replies
0 likes
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, con esta tarjeta llevo pagando el primer mes con el descuento del estudiante, pero result...
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, ...
Spotify Legend
495 Views
3 replies
0 likes
Hi All, I have looked through several posts about the issue I'm encountering when trying to renew my spotify student. When I reverify myself, I get the message "oops there was a problem try it again later". I've seen that you should try incognito, a ...
Hi All, I have looked through several posts about the issue I'm encountering when trying to renew my spotify student. When I reverify myself, I get the message "oops there was a proble...
Casual Listener
1309 Views
4 replies
2 likes
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank youPlanPremium StudentCountry ItalyDeviceOne Plus 6Operating...
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank you Plan...
Community Legend
469 Views
1 replies
0 likes
Hello! I have Spotify Premium for Students and had a Hulu account through Spotify at one point. I quit using Spotify and ended up losing my Hulu account and I am unable to log back in. I have SP for Students now, again, and have for a few months. Hul...
Hello! I have Spotify Premium for Students and had a Hulu account through Spotify at one point. I quit using Spotify and ended up losing my Hulu account and I am unable to log back in. I have SP f...
Spotify Legend
1332 Views
7 replies
0 likes
Tengo suscripcion premium estudiante pero tuve un csrgo duplicado este mes. Como pueden ayudsrme
Tengo suscripcion premium estudiante pero tuve un csrgo duplicado este mes. Como pueden ayudsrme
Spotify Legend
380 Views
1 replies
0 likes
I got an email reminding me to renew my student discount before it expires, but when I followed the link in the email, there was no link to reverify my information. I'm in my last year of grad school now, I graduate in May. I also went to my account ...
...ate, you’ll be charged the normal price for Spotify Premium if you are a Premium for Students subscriber. You can cancel anytime." Plan Premium for students Country &n...
Spotify Star
945 Views
1 replies
1 likes
