Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
18989 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
22332 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
165130 Views
110 replies
148 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
37290 Views
19 replies
1 likes
PlanPremium StudentCountry ItalyDeviceiPhone 7Operating SystemiOS 12 My Question or IssueHi everyone,Yesterady I renewed my student premium account on PC.It worked on the PC app,but when I start my phone app it says I use free account,and not the Pre...
Plan Premium Student Country Italy Device iPhone 7 Operating System iOS 12 My Question or Issue Hi everyone, Yesterady I renewed my student premium account on PC.It worked on ...
Spotify Legend
460 Views
1 replies
0 likes
PlanPremiumCountry Turkey DevicePCOperating SystemWindows 8.1 My Question or Issue I am just trying to get student offer but i cant , it always says you have already reedemed this offer , im studying at Ege University and i ve student verification pd...
Plan Premium Country Turkey Device PC Operating System Windows 8.1 My Question or Issue I am just trying to get student offer but i cant , it always says you have...
Spotify Legend
878 Views
2 replies
0 likes
I am a college student and have had the student premium account with hulu. I missed the deadline to re-verify my student status so I am now being charged the full monthly amount. How can I verify my student status so I get the student discount and hu...
I am a college student and have had the student premium account with hulu. I missed the deadline to re-verify my student status so I am now being charged the full monthly amount. How can I verify my ...
Spotify Legend
854 Views
1 replies
0 likes
why can't i find the page with student 3 month's premium offer at 0.99 after I have registered for the free premium trial
why can't i find the page with student 3 month's premium offer at 0.99 after I have registered for the free premium trial
Spotify Star
557 Views
2 replies
0 likes
PlanStudent discountCountry USADeviceLG My Question or Issue So the system simply cannot verify that I am a student, my name birth date and school I put in is all correct but it cannot find me. Amazon also has their own student discount and it did wo...
Plan Student discount Country USA Device LG My Question or Issue So the system simply cannot verify that I am a student, my name birth date and school I put in is a...
Spotify Star
762 Views
3 replies
0 likes
PlanPremiumCountry Brazil My Question or IssueI can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card number to do my plan one erro happens, the error says: failed attempt to pay, try later, ...
Plan Premium Country Brazil My Question or Issue I can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card ...
Spotify Star
477 Views
1 replies
0 likes
HELP WITH STUDENT ACCOUNT ERRORPlanStudent/PremiumCountry USADeviceiPhone 7 or Macbook ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have had Spotify Student for a couple of years now with Hulu and Showtime. I rece...
HELP WITH STUDENT ACCOUNT ERROR Plan Student/Premium Country USA Device iPhone 7 or Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
Spotify Legend
651 Views
1 replies
0 likes
I tried getting the Spotify premium for students offer (3 months for $0.99) but it won't let me get it. After I input payment info it says "It looks like you’ve taken a trial before, which means you aren’t eligible for this offer. But you can still g...
I tried getting the Spotify premium for students offer (3 months for $0.99) but it won't let me get it. After I input payment info it says "It looks like you’ve taken a trial before, which m...
Casual Listener
1340 Views
9 replies
1 likes
Oi, não consigo fazer login em minha conta , já mudei a senha varias vezes e mesmo assim não consigo. Tento fazer o pagamento do desconto de estudantes que já foi verificado mas ainda não consigo. Obrigada
Oi, não consigo fazer login em minha conta , já mudei a senha varias vezes e mesmo assim não consigo. Tento fazer o pagamento do desconto de estudantes que já foi verificado mas ainda não consigo. Ob...
Spotify Star
520 Views
2 replies
0 likes
(Englisch Version below) Hallo,obwohl ich meinen Studentenstatus bei Unidays verlängert habe (ich nutze Spotify seit einem Jahr, und habe meinen Studentenstatus wie verlangt letzten Monat erneuert), ist heute ein höherer Betrag (9,99 Euro statt 4,99 ...
(Englisch Version below) Hallo, obwohl ich meinen Studentenstatus bei Unidays verlängert habe (ich nutze Spotify seit einem Jahr, und habe meinen Studentenstatus wie verlangt letzten Monat ...
Spotify Legend
1227 Views
1 replies
0 likes
Hellu! A few weeks ago I got a message from Spotify telling me that I had to renew my student discount. I am a student for another 3 years (swedish student) and have only been able to get the discount for like 1,5 year or something. Problem starts wh...
Hellu! A few weeks ago I got a message from Spotify telling me that I had to renew my student discount. I am a student for another 3 years (swedish student) and have only been able to ...
Spotify Legend
831 Views
3 replies
0 likes
PlanFree/PremiumCountry GermanyDeviceiPhone 7Operating System iOS 12 My Question or Issue I use Spotify Student for a Long Time now, every 12 months there came an E-Mail in which i was asked to verify again for the Student discount. (Via unidays)Now ...
Plan Free/Premium Country Germany Device iPhone 7 Operating System iOS 12 My Question or Issue I use Spotify Student for a Long Time now, every 12 months there ca...
Spotify Legend
665 Views
2 replies
1 likes
Hello, I am a student in Germany and I am trying to renew my student discount. However, my school is not found when I type it in and when I go to the manual form it says it is only for US schools. How can I get my school added to the list so that I c...
Hello, I am a student in Germany and I am trying to renew my student discount. However, my school is not found when I type it in and when I go to the manual form it says it is only for US sc...
Spotify Legend
559 Views
1 replies
0 likes
I wanted to extend my cheaper student supscription. I followed the instructions to do so and verified that I am a student via UNIDAYs.com. It says it was succesful. But on my account info it still says that I have to pay 9,99eu/month from Nov 2nd on....
I wanted to extend my cheaper student supscription. I followed the instructions to do so and verified that I am a student via UNIDAYs.com. It says it was succesful. But on my account info it still sa...
Spotify Legend
693 Views
1 replies
0 likes
PlanPremium for studiantCountry FranceDevice(iPhone SEOperating SystemiOS My Question or Issuehello I m a studiant I have a premium subscription .I want know to change my subscription to a studiant subscription.What is the process ?thank you for your...
Plan Premium for studiant Country France Device (iPhone SE Operating System iOS My Question or Issue hello I m a studiant I have a premium subscription . I want know to ...
Spotify Star
548 Views
3 replies
0 likes
I have a new account in spotify and wanted to occupy the promotion for universitary but when I enter my card a message appears that the benefit was already used and the account is totally new, but I had recently loaned my card so that family members ...
I have a new account in spotify and wanted to occupy the promotion for universitary but when I enter my card a message appears that the benefit was already used and the account is totally n...
Spotify Star
290 Views
1 replies
0 likes
PlanPremium for StudentsCountryUSA My Question or Issue:I verified my Student id a couple months ago but now I see on my account it is only valid for 1 more year? I am going to be in college/university for a lot longer than 1 year so I am not sure wh...
Plan Premium for Students Country USA My Question or Issue: I verified my Student id a couple months ago but now I see on my account it is only valid for 1 more year? I am going t...
Community Legend
533 Views
1 replies
0 likes
Planstudent premiumCountry Sweden Device My Question or IssueSo i had a trial version on an old account before i noticed its too old and my email is not right anymore. I just got a new one, deleteing the old one, but now i cant use my payment card to...
Plan student premium Country Sweden Device My Question or Issue So i had a trial version on an old account before i noticed its too old and my email is not right anymo...
Spotify Star
1691 Views
3 replies
1 likes
Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gestellt. Diesen Monat wurde dann statt dem Studententa...
Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gest...
Spotify Legend
1166 Views
1 replies
0 likes
PlanFree/PremiumCountry US Device(iPhone 6plus Macbook Pro late 2016) My Question or Issue Up until yesterday, I had the student discount + hulu. I realized yesterday that I was now paying the full price for premium and my hulu was no longer working....
...sn't being recgonized. I have tried to do the verification through SheerID and it either doesn't have the US listed or the link for US students wont even let me enter my school. I need help! This is what i...
Spotify Legend
723 Views
1 replies
0 likes
