Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
14043 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
147175 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34608 Views
19 replies
1 likes
PlanPremiumCountry Germany DeviceiPhone XOperating SystemiOS 10 My Question or Issue I have verified my Status as a univeristy Student but when I try to buy the discount a massage pops up that says I could not recieve the product I wished. I have nev...
Plan Premium Country Germany Device iPhone X Operating System iOS 10 My Question or Issue I have verified my Status as a univeristy Student but when I try to buy th...
Spotify Legend
436 Views
1 replies
0 likes
I am a premium user and even tough i am approved as a student they still charge me 6,99..
I am a premium user and even tough i am approved as a student they still charge me 6,99..
Spotify Legend
499 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: MacBook Air My Question or Issue: I was trying to change my account so that I can have the student discount. I just recently started classes at the University of Oregon, so maybe that's why the verification won't go t...
Plan: Premium Country: USA Device: MacBook Air My Question or Issue: I was trying to change my account so that I can have the student discount. I just recently ...
Spotify Legend
738 Views
1 replies
0 likes
I signed up for Spotify student on 8/7/18 and I an being charged for spotify premium. PlanPremiumCountry USA My Question or Issue
I signed up for Spotify student on 8/7/18 and I an being charged for spotify premium. Plan Premium Country USA My Question or Issue
Spotify Star
289 Views
1 replies
0 likes
PlanStudent PremiumCountry U.S.DeviceLaptop My Question or Issue I recently discovered that spotify had an offer for students that included hulu for a low cost. I was intrigued so I decided to take advantage of the offer as I was paying $12 for hulu ...
Plan Student Premium Country U.S. Device Laptop My Question or Issue I recently discovered that spotify had an offer for students that included hulu for a low cost. I...
Community Legend
407 Views
1 replies
0 likes
Free Plan, trying to get the student discount premiumCountry - USA/Israel I attend Brigham Young University in Provo, UT and am currently on a study abroad in Israel. I want to sign up for the student premium package but every time I try to, I'm redi...
Free Plan, trying to get the student discount premium Country - USA/Israel I attend Brigham Young University in Provo, UT and am currently on a study abroad in Israel. I want to sign up for...
Spotify Star
624 Views
1 replies
0 likes
Hello community, I'm trying to pay for the premium subscription discounted for students, but after I try to pay it tells me that I already tried a discounted version for premium once so I'm not eligible. I suppose it's for the first 3 months of subsc...
Hello community, I'm trying to pay for the premium subscription discounted for students, but after I try to pay it tells me that I already tried a discounted version for premium once so I'm not e...
Spotify Star
1927 Views
3 replies
1 likes
Hi,I saw the student premium with hulu and showtime deal for $0.99 for 3 months so I tried to register my account but it shows me that I need to pay $4.99/month. How do I avail the $0.99 or is it really $4.99?
Hi, I saw the student premium with hulu and showtime deal for $0.99 for 3 months so I tried to register my account but it shows me that I need to pay $4.99/month. How do I avail the $0.99 or is it r...
Spotify Star
597 Views
5 replies
0 likes
Hello, when I clicked on the link to sign up for the Spotify Premium for students at $4.99 a month, the link takes me to a page that says error - page not found (within spotify). I'm trying to do this on my computer, not sure why it's giving me that ...
Hello, when I clicked on the link to sign up for the Spotify Premium for students at $4.99 a month, the link takes me to a page that says error - page not found (within spotify). I'm t...
Spotify Star
383 Views
1 replies
0 likes
I bought student premium account, but i’m still seeing free, i cant listen music offline, why is it? I was paid that
I bought student premium account, but i’m still seeing free, i cant listen music offline, why is it? I was paid that <removed sensitive info>
Community Legend
327 Views
1 replies
0 likes
Hi, I tried to subscribe as student but it says we cannot provide you as student eventhough I am a student. They already got the payment from my bank account.
Hi, I tried to subscribe as student but it says we cannot provide you as student eventhough I am a student. They already got the payment from my bank account.
Community Legend
393 Views
1 replies
0 likes
My student discount is supposedly linked to another account, but I created a new profile for personal reasons, but now I can't use the student discount on my new account.
My student discount is supposedly linked to another account, but I created a new profile for personal reasons, but now I can't use the student discount on my new account.
Spotify Star
977 Views
1 replies
0 likes
So I made an account for my boyfriend and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create a new one with his same student discount or if I c...
So I made an account for my boyfriend and gave him a very embarrassing name without knowing I couldn't change his username.....So I was wondering if it's possible to delete his new account and create...
Spotify Star
1041 Views
5 replies
0 likes
Hola, ayer ingresé un descuento de estudiante y realicé elimgreso de mi tarjeta, se me cobró pero aun no se hace efectivo en mi spotify, ademas de que el cobro se realizó dos veces a mi tarjeta
Hola, ayer ingresé un descuento de estudiante y realicé el imgreso de mi tarjeta, se me cobró pero aun no se hace efectivo en mi spotify, ademas de que el cobro se realizó dos veces a mi tarjeta&nbs...
Community Legend
386 Views
1 replies
0 likes
I just finished purchasing the student subscription which gives you hulu and spotify which is pretty amazing BUT I got charged twice when it should've been once. My bank account shows $9.98 being taken out - it isn't a pending transaction, it was alr...
I just finished purchasing the student subscription which gives you hulu and spotify which is pretty amazing BUT I got charged twice when it should've been once. My bank account shows $9.98 being tak...
Community Legend
394 Views
1 replies
0 likes
I signed up for spotify student for the past year and a half but recently, my account swaps out to spotify family without my knowledge. Is there a bug or is my account being hacked?
I signed up for spotify student for the past year and a half but recently, my account swaps out to spotify family without my knowledge. Is there a bug or is my account being hacked? &n...
Spotify Legend
402 Views
1 replies
0 likes
PlanStudentCountryColombia My Question or Issue I need your urgent help. I feel cheated. I have already bought Premium Subscription but you promised me 900 Colombian pesos per 3 months. I have checked my bill and you debited me 7.500! That was not th...
Plan Student Country Colombia My Question or Issue I need your urgent help. I feel cheated. I have already bought Premium Subscription but you promised me 900 Colombian pes...
Spotify Legend
766 Views
2 replies
1 likes
io sono un studente straniero isscrito a uno dei accademia di belle arti in italia ma non posso mettere questa università sul sito per ottenare spotify premium per i studenti. quando ho mandato un email spotify ha detto di chiedere qua oppure twitter...
io sono un studente straniero isscrito a uno dei accademia di belle arti in italia ma non posso mettere questa università sul sito per ottenare spotify premium per i studenti. quando ho mandato un em...
Spotify Legend
977 Views
1 replies
0 likes
Já realizei a reativação da minha assinatura no plano estudantil há aproximadamente 3 meses porém o desconto dos últimos dois meses foi no valor integral. Não há e-mail para poder contatar o spotify e isto dificulta a solução do problema. Aguardo con...
Já realizei a reativação da minha assinatura no plano estudantil há aproximadamente 3 meses porém o desconto dos últimos dois meses foi no valor integral. Não há e-mail para poder contatar o spotify ...
Spotify Star
288 Views
1 replies
0 likes
PlanStudent Premium CountryUSA My Question or IssueI recently signed up for a student discount for the $4.99 because I've used the $0.99 before but I tried to change my subscription on my account on my laptop because I wasn't able to do it on my phon...
Plan Student Premium Country USA My Question or Issue I recently signed up for a student discount for the $4.99 because I've used the $0.99 before but I tried to change my ...
Spotify Star
335 Views
1 replies
1 likes
