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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44598 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44598 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20401 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20401 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Reactivate Hulu after renewing Premium for Students

Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu account, so the Activate Hulu button does not appear for me ...

  • Newbie
  • Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu a...
  • SergioDavid
  • Roadie
  • 3260 Views
  • 3 replies
  • 0 likes
  • 3260 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscription

Hello! I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?

  • Newbie
  • Hello!  I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?
  • SergioDavid
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • Student
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change payment for student discount

I need to change my payment method due to a cancelled credit card. I applied through the "Premium for Students + Hulu." I'm charged through Spotify but it would let me change the payment. I have until the end of the month to change it or I lose both ...

  • Newbie
  • I need to change my payment method due to a cancelled credit card.  I applied through the "Premium for Students + Hulu."  I'm charged through Spotify but it would let me change the payment....
  • SergioDavid
  • Roadie
  • 487 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: can't get to the student discount page

Also, I just got premium today. Is it because of that? Will it take some time before I can apply for the student discount?I already paid $10 for this month though.

  • Regular
  • Also, I just got premium today. Is it because of that? Will it take some time before I can apply for the student discount? I already paid $10 for this month though.
  • SergioDavid
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Student plan, Unauthorized charge.

PlanFreeCountry Greece DeviceHuawei P9 Lite 2017Operating SystemAndroid My Question or Issue I went to change my account to premium with a student plan and I entered my Debit Card. After that I was asked my Student ID in order to verify that I was a ...

  • Newbie
  • Plan Free Country  Greece  Device Huawei P9 Lite 2017 Operating System Android    My Question or Issue  I went to change my account to premium with a student plan a...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doppio addebito su due carte diverse spotify students

Ciao! Spero possiate aiutarmi. Ho un account free e volevo usufruire del servizio spotify students. Cosi ho iniziato la procedura e inserito per il pagamento la carta prepagata intestata a mia madre, della quale non riesco a controllare pero' il sald...

  • Casual Listener
  •  Ciao! Spero possiate aiutarmi.  Ho un account free e volevo usufruire del servizio spotify students. Cosi ho iniziato la procedura e inserito per il pagamento la carta prepagata i...
  • glorialagreca
  • Casual Listener
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student discount

I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and they said Spotify gave my money back at the same ti...

  • Visitor
  • I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and ...
  • SergioDavid
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution I paid but didnt get premium

Hello, i paid for student premium. But i didnt get premium. It happened twice, last month spotify take payment but i didnt get premium and didnt recieve an email about it too.And it happens this month too. What sould i do? The payment is not in pendi...

  • Newbie
  • Hello, i paid for student premium. But i didnt get premium.  It happened twice, last month spotify take payment but i didnt get premium and didnt recieve an email about it too. And it happ...
  • SergioDavid
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • Student
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito ayuda sobre el proceso para tener el descuento a estudiantes

Lo primero que hise fue seleccionar premiun para universitarios, llene mis datos y la informacion de mi tarjeta, luego se redirecciono a la pagina oficial de sheerID , mas no a la verificacion, y retrocedi la pagina, y se borraron mis datos, los volv...

  • Newbie
  • Lo primero que hise fue seleccionar premiun para universitarios, llene mis datos y la informacion de mi tarjeta, luego se redirecciono a la pagina oficial de sheerID , mas no a la verificacion, y ret...
  • SergioDavid
  • Roadie
  • 448 Views
  • 1 replies
  • 0 likes
  • 1
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution me cobro y no me dio el servicio

ME COBRO PREMIUM ESTUDIANTE Y ESTE NO ME LO DIO YA LLEVO 15 DIAS Y NADA NI EL DINERO NI SERVICIO YA HICE DE TODO Y NADA

  • Newbie
  • ME COBRO PREMIUM ESTUDIANTE Y ESTE NO ME LO DIO YA LLEVO 15 DIAS Y NADA NI EL DINERO NI SERVICIO YA HICE DE TODO Y NADA
  • SergioDavid
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • Student
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution descuento para estudiantes

Hice el proceso para recibir el descuento para estudiantes, fue aprobado y cuando hice el pago con mi tarjeta se hicieron 3 cobros por $99.00 para esto yo antes ya contaba con en plan premium, el siguiente mes que se suponia se me iba cobrar a $49.00...

  • Newbie
  • Hice el proceso para recibir el descuento para estudiantes, fue aprobado y cuando hice el pago con mi tarjeta se hicieron 3 cobros por $99.00 para esto yo antes ya contaba con en plan premium, el sig...
  • SergioDavid
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • Student
  • 277 Views
  • 1 replies
  • 0 likes

not recieving student discoount

PlanPremiumCountry USADeviceIphone 6sOperating SystemIOS 10 My Question or Issue I have been paying 10 dollars for the last 3 months and it should have been only 5 because I should have the student discount. I would like to recieve the discount again...

  • Newbie
  • Plan Premium Country  USA Device Iphone 6s Operating System IOS 10   My Question or Issue  I have been paying 10 dollars for the last 3 months and it should have been only 5 ...
  • Maxim
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Premium cancelled, while still having student´s for 6 more months

PlanPremiumCountry MexicoDeviceiPhone 6Operating SystemiOS 10, Windows 10My Question or Issue I have premium with the student´s discount, I got it in January and suddenly today I realized that it had been changed to free, which I did not do it. I´d l...

  • Newbie
  • Plan Premium Country  Mexico Device iPhone 6 Operating System iOS 10, Windows 10 My Question or Issue   I have premium with the student´s discount, I got it in January and sud...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Student Premium

I’m not sure of whether I was verified as a student, but my bank account shows two processing charges for Spotify Premium at $4.99. Yet, I still don’t have access to PremiumPlanPremiumCountry United States DeviceiPhone 6Operating SystemiOS 10 My Ques...

  • Casual Listener
  • I’m not sure of whether I was verified as a student, but my bank account shows two processing charges for Spotify Premium at $4.99. Yet, I still don’t have access to Premium Plan Premium Country ...
  • user-removed
  • Not applicable
  • 508 Views
  • 4 replies
  • 0 likes
  • 508 Views
  • 4 replies
  • 0 likes

Student Discount, paying through Optus

My Question or Issue Is there a way to pay the student discount through the payment method of the Optus phone bill? This would be really helpful in my current situation Thanks!

  • Newbie
  • My Question or Issue  Is there a way to pay the student discount through the payment method of the Optus phone bill? This would be really helpful in my current situation   Thanks!
  • user-removed
  • Not applicable
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Can't do the payment for student

PlanFreeCountry BrazilDeviceSamsung Galaxy J3 2016Operating SystemAndroid My Question or Issue When trying to pay the student signature a error message shows up, and the browser console also shows a mistake (err_blocked_by_client). I can't finish the...

  • Newbie
  • Plan Free Country  Brazil Device Samsung Galaxy J3 2016 Operating System Android   My Question or Issue  When trying to pay the student signature a error message shows up, an...
  • Bittencourt
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution I paid but I couldn't get the membership

PlanFree/PremiumCountry Device Operating System My Question or Issue When I was proving that I was a student, I received a call at that time and I had to quit. Afterwards I realized that the money was taken and premium did not come out. It went to va...

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  When I was proving that I was a student, I received a call at that time and I had to...
  • JulianA_Bogota
  • Roadie
  • 592 Views
  • 2 replies
  • 0 likes
  • 592 Views
  • 2 replies
  • 0 likes

How to switch from student version to "classic" premium

Hey, i have already searched for it and could only Switch to Family or go without Premium.I am no longer a student and want to pay the normal Price.

  • Casual Listener
  • Hey, i have already searched for it and could only Switch to Family or go without Premium. I am no longer a student and want to pay the normal Price.
  • Keanu_C
  • Community Legend
  • 691 Views
  • 5 replies
  • 0 likes
  • 691 Views
  • 5 replies
  • 0 likes

Can I get my money back if spotify charged me too much?

PlanSpotify Premium StudentCountry GermanyDeviceDell PCOperating SystemWindows 8 My Question or IssueI am a student and recieved the lower fare for students. last month i was automatically charged the full membership price but I was still a student a...

  • Newbie
  •   Plan Spotify Premium Student Country  Germany Device Dell PC Operating System Windows 8   My Question or Issue I am a student and recieved the lower fare for students. l...
  • mborunda
  • Newbie
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes