Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10669 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17267 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26351 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172607 Views
110 replies
148 likes
I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the difference of the two could be charged back to me? PlanStudent...
I realized my student subscription went out of date and I was charged the full 9.99 for premium. Would like to see since I reinstated my subscription today shortly after the charge if the differ...
Spotify Star
432 Views
1 replies
0 likes
PlanPremiumCountry United KingdomDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I have provided payment details for the 99p for 3 months student offer, can I change my payment method so the next payment is added to my phone bi...
Plan Premium Country United Kingdom Device Huawei P10 Operating System Android Oreo My Question or Issue When I have provided payment details for the 99p for 3 month...
Community Legend
921 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8+Operating System(iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms account was signed in on safari so Spotify used that. I cancelled her subscription and went ...
Plan Premium Country USA Device iPhone 8+ Operating System (iOS 10 My Question or Issue When I initially signed up, I signed in with Facebook not realizing my moms accoun...
Spotify Star
1464 Views
1 replies
1 likes
PlanFree/PremiumCountry UKDeviceMacbook AirOperating SystemiOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students can get 3 months for £0.99, £4.99 thereafter. I've just tried to sign up to this using uni...
Plan Free/Premium Country UK Device Macbook Air Operating System iOS 10 My Question or Issue I've never had Spotify premium before an on the website it says students c...
Spotify Legend
1729 Views
5 replies
0 likes
I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly, I began to be charged $10.99/month instead of the half...
I've been paying $10.99/month for 7 months when I signed up with the student discount. I signed up for Spotify Premium with my student email, for the student discount rate. In March, unknowingly...
Spotify Legend
928 Views
1 replies
0 likes
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the discount is no longer available. Can someone help please? ...
I recently went back to graduate school and want to change my subscription. I unsubscribed from my premium subscription and let it finish but when signing up for student premium, was told the...
Spotify Legend
876 Views
5 replies
0 likes
Que tal?Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el cual fue valido y acabe de registrar el medio de pago...
Que tal? Soy de Colombia y vi por internet el plan estudiantil donde pagas 900 pesos por 3 meses y luego un descuento del 50% en la tarifa premium. Accedi y tuve que enviar un soporte de estudio el ...
Spotify Legend
5301 Views
1 replies
0 likes
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, con esta tarjeta llevo pagando el primer mes con el descuento del estudiante, pero result...
Plan Premium Country Chile Device Samsung Galaxy S8+ Operating System Android My Question or Issue Hola, soy de chile y para pagar spotify premium utilizo MACH, ...
Spotify Legend
594 Views
3 replies
0 likes
Hi All, I have looked through several posts about the issue I'm encountering when trying to renew my spotify student. When I reverify myself, I get the message "oops there was a problem try it again later". I've seen that you should try incognito, a ...
Hi All, I have looked through several posts about the issue I'm encountering when trying to renew my spotify student. When I reverify myself, I get the message "oops there was a proble...
Casual Listener
1489 Views
4 replies
2 likes
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank youPlanPremium StudentCountry ItalyDeviceOne Plus 6Operating...
hi, I find in the statement of my card two payments by Spotify one of € 9.99 and the other of € 4.99 the problem is that I only have the Student account, how come I find two payments? thank you Plan...
Community Legend
582 Views
1 replies
0 likes
Hello! I have Spotify Premium for Students and had a Hulu account through Spotify at one point. I quit using Spotify and ended up losing my Hulu account and I am unable to log back in. I have SP for Students now, again, and have for a few months. Hul...
Hello! I have Spotify Premium for Students and had a Hulu account through Spotify at one point. I quit using Spotify and ended up losing my Hulu account and I am unable to log back in. I have SP f...
Spotify Legend
1626 Views
7 replies
0 likes
Tengo suscripcion premium estudiante pero tuve un csrgo duplicado este mes. Como pueden ayudsrme
Tengo suscripcion premium estudiante pero tuve un csrgo duplicado este mes. Como pueden ayudsrme
Spotify Legend
465 Views
1 replies
0 likes
I got an email reminding me to renew my student discount before it expires, but when I followed the link in the email, there was no link to reverify my information. I'm in my last year of grad school now, I graduate in May. I also went to my account ...
...ate, you’ll be charged the normal price for Spotify Premium if you are a Premium for Students subscriber. You can cancel anytime." Plan Premium for students Country &n...
Spotify Star
1041 Views
1 replies
1 likes
PlanPremium StudentCountry Poland My Question or Issue Is there a possibility to refund difference between the standard premium and the student premium? I received e-mail with a reminder on 10 September. On 18 September a standard fee has been charge...
Plan Premium Student Country Poland My Question or Issue Is there a possibility to refund difference between the standard premium and the student premium? I received e-mail wit...
Spotify Legend
576 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy J8Operating SystemAndroid 8.0 My Question or IssueI availed the student discount and it isn't working on my account. I logged in and out my account but the subscription isn't still working. Can someon...
Plan Premium Country Philippines Device Samsung Galaxy J8 Operating System Android 8.0 My Question or Issue I availed the student discount and it isn't working on my account. I logge...
Spotify Legend
531 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceDoogee S60, ChromebookOperating SystemAndroid 7.0, Chrome OS My Question or Issue I am a student currently studying and I tried to log in to the Spotify premium store. There's a step where my they have to validate my...
Plan Premium Country Australia Device Doogee S60, Chromebook Operating System Android 7.0, Chrome OS My Question or Issue I am a student currently studying and I tried to...
Spotify Legend
3165 Views
1 replies
0 likes
PlanPremiumCountry Germany DeviceiPhone XOperating SystemiOS 10 My Question or Issue I have verified my Status as a univeristy Student but when I try to buy the discount a massage pops up that says I could not recieve the product I wished. I have nev...
Plan Premium Country Germany Device iPhone X Operating System iOS 10 My Question or Issue I have verified my Status as a univeristy Student but when I try to buy th...
Spotify Legend
520 Views
1 replies
0 likes
I am a premium user and even tough i am approved as a student they still charge me 6,99..
I am a premium user and even tough i am approved as a student they still charge me 6,99..
Spotify Legend
589 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: MacBook Air My Question or Issue: I was trying to change my account so that I can have the student discount. I just recently started classes at the University of Oregon, so maybe that's why the verification won't go t...
Plan: Premium Country: USA Device: MacBook Air My Question or Issue: I was trying to change my account so that I can have the student discount. I just recently ...
Spotify Legend
845 Views
1 replies
0 likes
I signed up for Spotify student on 8/7/18 and I an being charged for spotify premium. PlanPremiumCountry USA My Question or Issue
I signed up for Spotify student on 8/7/18 and I an being charged for spotify premium. Plan Premium Country USA My Question or Issue
Spotify Star
402 Views
1 replies
0 likes
