Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student Verification failure

Student Verification failure

Hi,

 

After the step of giving my payment information, I'm prompted to verify that I am an actual student. When I type in the information it tells me "Unfortunately, we couldn't confirm that you're a student. Please check your details and try again". The college I'm attending IS under the list of approved schools because it appears in the drop-down menu when I type in the school I go to. The email I use to sign-in is my school email which I have to used to verfiy my Spotify account. I have also re-logged into the account and tried again, but no avail as it still gives me the same error message.

Reply
1 Reply

I am having the exact same problem and have tried several times.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random