Student discount

[amielczarek09]

Hey,

I started to create my premium account as a student, I put my card number, I chose my university on the list and then before I upload the document, the browser switch off. How and where can I upload the document now? They already took money from my bank account and I still do not have premium 😞

[Maxim]

Hey @amielczarek09,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

You can try signing up for the Student Discount again at https://spotify.com/student.