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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9210 Views

5 replies

0 likes

Premium for Students
  • 9210 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14271 Views

10 replies

2 likes

Premium for Students
  • 14271 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23803 Views

11 replies

1 likes

Premium for Students
  • 23803 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167951 Views

110 replies

148 likes

Premium for Students
  • 167951 Views
  • 110 replies
  • 148 likes

Student Discount

What do I do if I am in fact a student at a college but the SheerID is not confirming that I am?

Newbie

What do I do if I am in fact a student at a college but the SheerID is not confirming that I am? 

Maxim

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Deleting old account and no premium

I wanted to delete my old account and use my new one and get the student discount. My old account has been deactivated, but it's telling me my name information is tied to that old account still. Is this because the account was not deleted or because ...

Newbie

I wanted to delete my old account and use my new one and get the student discount. My old account has been deactivated, but it's telling me my name information is tied to that old account still.&nbsp...

LeoRager

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Student discount

When I saw student discount I think it was good and I had to try it. But the problem is I am a high school student. So after the payment process It asked me my SheerID. I didnt know this is only for university students. And I closed it. But then when...

Newbie

...or university students. And I closed it. But then when I checked my recent transactions there was a payment. Now I dont know what to do.

Wrambs

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Where do I upload my student document?

I bought premium for students and I am charged before I upload my student document and the page closed. My account seems free now even though I am charged. Where can I upload my document?

Newbie

I bought premium for students and I am charged before I upload my student document and the page closed. My account seems free now even though I am charged. Where can I upload my document?

Maxim

Spotify Star

2181 Views

1 replies

0 likes

  • 2181 Views
  • 1 replies
  • 0 likes

Student subscription is not possible

Hello,I wanted to have student subscription and change my current test subscription (0.99€ for three months) to a student premium. It was not possible to do that by using my student e-mail and as well not by using the Unidays website (my account was ...

Newbie

...niversity, although fellow students are able to get a student premium account. Is it possible to upload a scan of my student ID in order to verify that I am a student and get the discount? Best regards

Maxim

Spotify Star

607 Views

1 replies

0 likes

id
Premium
Student
  • 607 Views
  • 1 replies
  • 0 likes

I can not turn premium

Good afternoon. Today 26/02/18 I made the registration for me to make Premium by option student, I paid through the credit card, the amount was debited. Send all tuition documentation from my university. But my account did not turn Premium. [Removed ...

Newbie

Good afternoon. Today 26/02/18 I made the registration for me to make Premium by option student, I paid through the credit card, the amount was debited. Send all tuition documentation from my univers...

LeoRager

Community Legend

418 Views

1 replies

0 likes

Student
  • 418 Views
  • 1 replies
  • 0 likes

Converting to student subscribtion

Hey guys! I tried to convert my subscribtion to the student sub. a few days ago and uploaded the needed documentation and so on, but it’s still full price. Any ideas?

Newbie

Hey guys!   I tried to convert my subscribtion to the student sub. a few days ago and uploaded the needed documentation and so on, but it’s still full price. Any ideas?

Bethany_Dawn

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

descuento para estudiantes

Hola a Todos.el día de ayer mandé mis documentos para que aprovaran el descuento de universitarios, lo que pasa es que me cobraron tres veces la cuota y aún no tengo el servicio premium ¿Qué es lo que tengo que hacer?

Casual Listener

Hola a Todos. el día de ayer mandé mis documentos para que aprovaran el descuento de universitarios, lo que pasa es que me cobraron tres veces la cuota y aún no tengo el servicio premium ¿Qué es lo ...

Mayraa

Newbie

1902 Views

11 replies

1 likes

  • 1902 Views
  • 11 replies
  • 1 likes

Solved!! Discount for High school students

Hello, I'm in France and i'm a studend in a school.I have a problem with the subscription of the student discount at 4,99€ per month.When I want to subscribe and justify my student card, the application tells me that I've already subscribe to this di...

Newbie

Hello,   I'm in France and i'm a studend in a school. I have a problem with the subscription of the student discount at 4,99€ per month. When I want to subscribe and justify my student card,...

LeoRager

Community Legend

499 Views

1 replies

0 likes

Student
  • 499 Views
  • 1 replies
  • 0 likes

Student Discount

Hello, My daughter is not yet in a University but she is already in Intermidiate in NZ. WIll that not qualify for a student discount?

Newbie

Hello,   My daughter is not yet in a University but she is already in Intermidiate in NZ. WIll that not qualify for a student discount?

Maxim

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

SheerID returns 'no valid or current date supplied' for student premium verification

When getting my student status verified by SheerID, I was sent an email saying 'Document does not display current or valid date'. In the two documents I supplied, one had al the details such as the university, the date of study, my personal informati...

Casual Listener

When getting my student status verified by SheerID, I was sent an email saying 'Document does not display current or valid date'. In the two documents I supplied, one had al the details such as the u...

CryticalAce

Spotify Star

4057 Views

7 replies

0 likes

date of study
sheerID
Student
verification
  • 4057 Views
  • 7 replies
  • 0 likes

Charged multiple times when trying to verify my student discount

I wanted to apply for the student discount but after entering my student details in it brought me back to the purchase screen so i reentered my card number a couple thinking that i entered in wrong but when i checked my logined in to my bank I charge...

Casual Listener

I wanted to apply for the student discount but after entering my student details in it brought me back to the purchase screen so i reentered my card number a couple thinking that i entered in wrong b...

fastomid

Casual Listener

621 Views

1 replies

0 likes

Student
Student Discount Canada
  • 621 Views
  • 1 replies
  • 0 likes

My student premium is not verfiying Hulu

I just recently resubscribed to student premium and I was in the process of verifying Hulu. For some reason, it gave me a trouble message that pretty much didn’t go forward to verifying. My school is on it and this hasn’t been a problem before. What ...

Visitor

I just recently resubscribed to student premium and I was in the process of verifying Hulu. For some reason, it gave me a trouble message that pretty much didn’t go forward to verifying. My school is...

LeoRager

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Student discount

The bill was charged at my account but still shows FREE ACCOUNT on my spotify. How do i fix it?

Newbie

The bill was charged at my account but still shows FREE ACCOUNT on my spotify. How do i fix it?

LeoRager

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Solved!! impossible to start premium student

Hi everyone, So last december, I tried to subscribe to spotify premium for students. I selected my university, uploaded all the necessary documents proving i'm a student, entered my credit card details and got a message saying that my documents were ...

Casual Listener

Hi everyone,   So last december, I tried to subscribe to spotify premium for students. I selected my university, uploaded all the necessary documents proving i'm a student, entered my credit c...

alban_lemaire

Casual Listener

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me llego un correo con la verificacion de SheerID pero no se puede activar la cuenta

Hola, hoy dia 21 de febrero del 2018, pague la suscripcion a premium con el descuento para universitarios y me llego el correo de verificacion de SheerID, al abrir el correo hay un boton que dice "Completar compra", al dar click al boton me manda a u...

Casual Listener

Hola, hoy dia 21 de febrero del 2018, pague la suscripcion a premium con el descuento para universitarios y me llego el correo de verificacion de SheerID, al abrir el correo hay un boton que dic...

joselmm1999

Casual Listener

1393 Views

2 replies

0 likes

  • 1393 Views
  • 2 replies
  • 0 likes

Solved!! Unable to Redeem Student Discount in Switzerland

Hello!I've been using Spotify for a long time and consider switching to Premium. I'm currently a student in Switzerland, and wanted to redeem the advertised 50% student discount. When I select this offer (before processing to the payment), Spotify as...

Visitor

Hello! I've been using Spotify for a long time and consider switching to Premium. I'm currently a student in Switzerland, and wanted to redeem the advertised 50% student discount. When I select this...

Maxim

Spotify Star

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Transfer student discount to new account without 12 month penalty

I want to change my username, and to do so I need to switch over to a new account. I want to keep the student discount that I have on my current account but I don't want to wait for 12 months to be able to use it again on the new account. Is there a ...

Newbie

I want to change my username, and to do so I need to switch over to a new account. I want to keep the student discount that I have on my current account but I don't want to wait for 12 months to be a...

Bethany_Dawn

Community Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Student Discount

Hello guys, I'm a student in uk and it s been a year already since I am using spotify, I renewed my premium and I have been charged £15 instead of £5. I am still a student and still want to get the discount does anybody know who should I speak with?

Newbie

Hello guys, I'm a student in uk and it s been a year already since I am using spotify, I renewed my premium and I have been charged £15 instead of £5. I am still a student and still want to get the d...

Bethany_Dawn

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN UNIVERSITARIO

NO PUDE ACREDITAR MI UNIVERSIDAD Y DE TODOS MODOS ME HICIERON EL COBRO LAS DOS VECES QUE INTENTE CONTRATAR PREMIUM

Newbie

NO PUDE ACREDITAR MI UNIVERSIDAD Y DE TODOS MODOS ME HICIERON EL COBRO LAS DOS VECES QUE INTENTE CONTRATAR PREMIUM

ZullyB

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes