Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13945 Views

11 replies

1 likes

Premium for Students
  • 13945 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146981 Views

106 replies

145 likes

Premium for Students
  • 146981 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34538 Views

19 replies

1 likes

Premium for Students
  • 34538 Views
  • 19 replies
  • 1 likes

Student Discount

Hello, My daughter is not yet in a University but she is already in Intermidiate in NZ. WIll that not qualify for a student discount?

Newbie

Hello,   My daughter is not yet in a University but she is already in Intermidiate in NZ. WIll that not qualify for a student discount?

Maxim

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

SheerID returns 'no valid or current date supplied' for student premium verification

When getting my student status verified by SheerID, I was sent an email saying 'Document does not display current or valid date'. In the two documents I supplied, one had al the details such as the university, the date of study, my personal informati...

Casual Listener

When getting my student status verified by SheerID, I was sent an email saying 'Document does not display current or valid date'. In the two documents I supplied, one had al the details such as the u...

CryticalAce

Spotify Star

3025 Views

7 replies

0 likes

date of study
sheerID
Student
verification
  • 3025 Views
  • 7 replies
  • 0 likes

Charged multiple times when trying to verify my student discount

I wanted to apply for the student discount but after entering my student details in it brought me back to the purchase screen so i reentered my card number a couple thinking that i entered in wrong but when i checked my logined in to my bank I charge...

Casual Listener

I wanted to apply for the student discount but after entering my student details in it brought me back to the purchase screen so i reentered my card number a couple thinking that i entered in wrong b...

fastomid

Casual Listener

532 Views

1 replies

0 likes

Student
Student Discount Canada
  • 532 Views
  • 1 replies
  • 0 likes

My student premium is not verfiying Hulu

I just recently resubscribed to student premium and I was in the process of verifying Hulu. For some reason, it gave me a trouble message that pretty much didn’t go forward to verifying. My school is on it and this hasn’t been a problem before. What ...

Visitor

I just recently resubscribed to student premium and I was in the process of verifying Hulu. For some reason, it gave me a trouble message that pretty much didn’t go forward to verifying. My school is...

LeoRager

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Student discount

The bill was charged at my account but still shows FREE ACCOUNT on my spotify. How do i fix it?

Newbie

The bill was charged at my account but still shows FREE ACCOUNT on my spotify. How do i fix it?

LeoRager

Community Legend

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Solved!! impossible to start premium student

Hi everyone, So last december, I tried to subscribe to spotify premium for students. I selected my university, uploaded all the necessary documents proving i'm a student, entered my credit card details and got a message saying that my documents were ...

Casual Listener

Hi everyone,   So last december, I tried to subscribe to spotify premium for students. I selected my university, uploaded all the necessary documents proving i'm a student, entered my credit c...

alban_lemaire

Casual Listener

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me llego un correo con la verificacion de SheerID pero no se puede activar la cuenta

Hola, hoy dia 21 de febrero del 2018, pague la suscripcion a premium con el descuento para universitarios y me llego el correo de verificacion de SheerID, al abrir el correo hay un boton que dice "Completar compra", al dar click al boton me manda a u...

Casual Listener

Hola, hoy dia 21 de febrero del 2018, pague la suscripcion a premium con el descuento para universitarios y me llego el correo de verificacion de SheerID, al abrir el correo hay un boton que dic...

joselmm1999

Casual Listener

1314 Views

2 replies

0 likes

  • 1314 Views
  • 2 replies
  • 0 likes

Solved!! Unable to Redeem Student Discount in Switzerland

Hello!I've been using Spotify for a long time and consider switching to Premium. I'm currently a student in Switzerland, and wanted to redeem the advertised 50% student discount. When I select this offer (before processing to the payment), Spotify as...

Visitor

Hello! I've been using Spotify for a long time and consider switching to Premium. I'm currently a student in Switzerland, and wanted to redeem the advertised 50% student discount. When I select this...

Maxim

Spotify Star

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Transfer student discount to new account without 12 month penalty

I want to change my username, and to do so I need to switch over to a new account. I want to keep the student discount that I have on my current account but I don't want to wait for 12 months to be able to use it again on the new account. Is there a ...

Newbie

I want to change my username, and to do so I need to switch over to a new account. I want to keep the student discount that I have on my current account but I don't want to wait for 12 months to be a...

Bethany_Dawn

Community Legend

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

Student Discount

Hello guys, I'm a student in uk and it s been a year already since I am using spotify, I renewed my premium and I have been charged £15 instead of £5. I am still a student and still want to get the discount does anybody know who should I speak with?

Newbie

Hello guys, I'm a student in uk and it s been a year already since I am using spotify, I renewed my premium and I have been charged £15 instead of £5. I am still a student and still want to get the d...

Bethany_Dawn

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN UNIVERSITARIO

NO PUDE ACREDITAR MI UNIVERSIDAD Y DE TODOS MODOS ME HICIERON EL COBRO LAS DOS VECES QUE INTENTE CONTRATAR PREMIUM

Newbie

NO PUDE ACREDITAR MI UNIVERSIDAD Y DE TODOS MODOS ME HICIERON EL COBRO LAS DOS VECES QUE INTENTE CONTRATAR PREMIUM

ZullyB

Roadie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution ME HAN COBRADO TRES VECES

A quien corresponda:Me acabo de suscribir a Spotify Premium para estudiantes y me han cobrado tres veces seguidas la tarifa de 4,99€. Por favor necesito solucionar esto porque no tengo dinero para pagarlo tres veces

Newbie

A quien corresponda: Me acabo de suscribir a Spotify Premium para estudiantes y me han cobrado tres veces seguidas la tarifa de 4,99€. Por favor necesito solucionar esto porque no tengo dinero para ...

ZullyB

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

I bought student premium but I did not get my premium

Hey! I bought the spotify student premium debate was conducted but I did not get my premium. Can i get a refund

Newbie

 Hey! I bought the spotify student premium debate was conducted but I did not get my premium. Can i get a refund

Luis82

Newbie

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Student plan issue

I had started my subscription with student plan and i have been charged for it already but i am unable to use premium features and when i open my account it shows free subscription. I want to know is there something wrong with it why i can’t use prem...

Newbie

I had started my subscription with student plan and i have been charged for it already but i am unable to use premium features and when i open my account it shows free subscription. I want to know is...

kejt_

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Mistake student subscription

I mistakenly paid premium for students and did not finish checking that I was a student and the card was charged the first monthly payment and today it was charged but in my account it still appears that it is frEe

Newbie

  I mistakenly paid premium for students and did not finish checking that I was a student and the card was charged the first monthly payment and today it was charged but in my account it s...

Maxim

Spotify Star

541 Views

1 replies

0 likes

Student
  • 541 Views
  • 1 replies
  • 0 likes

Studentenrabatt einloesen

Guten Tag zusammmen, mein 12 monatiges Premium Abo fuer 4,99€ laeuft am 01.03.2018 ab. Ich studiere weiterhin und moechte das Premium Abo inkl. Studentenrabatt nutzen, dennoch gelingt es mir nicht das Abo zu verlaengern. Mit dem Button in Unidays "sp...

Newbie

Guten Tag zusammmen,   mein 12 monatiges Premium Abo fuer 4,99€ laeuft am 01.03.2018 ab. Ich studiere weiterhin und moechte das Premium Abo inkl. Studentenrabatt nutzen, dennoch gelingt es mir...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Solved!! Asking for card info second time (student discount)

I am already a premium member on spotify and i just learned about the student discount and when I try to apply for it the website takes me directly to payment page where it asks me to give my credit card information. Should i just give the info again...

Newbie

I am already a premium member on spotify and i just learned about the student discount and when I try to apply for it the website takes me directly to payment page where it asks me to give my credit ...

Maxim

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Why am I getting double charged

I tried signing up for spotify for students it wouldn't let me and said my college was invalid i canceled and then I signed up for regular premium. My bank account was charged the 4.99 for student premium and then 9.99 for regular. This was on the sa...

Newbie

I tried signing up for spotify for students it wouldn't let me and said my college was invalid i canceled and then I signed up for regular premium. My bank account was charged the 4.99 for student p...

Maxim

Spotify Star

635 Views

1 replies

0 likes

Double Charge
  • 635 Views
  • 1 replies
  • 0 likes

student discount

hello guys, as I lived in Germany when I registered my account, in my profile I chose that I'm a german citizen. My problem is that I live in Romania currently, because I study there. I just can't choose the country Romania in my profile, so how can ...

Casual Listener

hello guys,   as I lived in Germany when I registered my account, in my profile I chose that I'm  a german citizen. My problem is that I live in Romania currently, because I study there. ...

Maxim

Spotify Star

644 Views

3 replies

0 likes

Premium
Student
  • 644 Views
  • 3 replies
  • 0 likes

Subscribe to the wrong premium membership

I want to use the student premium with $4.99 per month. However, the system put me in the normal premium subscription $9.99 per month. Can you refund me back that $5 and change me to student premium ?

Visitor

I want to use the student premium with $4.99 per month. However, the system put me in the normal premium subscription $9.99 per month. Can you refund me back that $5 and change me to student premium ?

c3coleman

Casual Listener

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes