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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8497 Views

5 replies

0 likes

Premium for Students
  • 8497 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12225 Views

10 replies

2 likes

Premium for Students
  • 12225 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22629 Views

11 replies

1 likes

Premium for Students
  • 22629 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165637 Views

110 replies

148 likes

Premium for Students
  • 165637 Views
  • 110 replies
  • 148 likes

Superuser Contribution Problems

I'm having problems. I paid for the university plan and my account is still in the free plan.Look the pics:

Newbie

I'm having problems. I paid for the university plan and my account is still in the free plan. Look the pics:

Alfredo

Roadie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Use Student Discount

I am unable to access my student discount because it says someone is already using the credentials. However, whoever that is is not me. Spotify has been somewhat unhelpful in helping me resolve this issue so far. Thank you.

Newbie

I am unable to access my student discount because it says someone is already using the credentials.  However, whoever that is is not me.  Spotify has been somewhat unhelpful in helping me r...

Alfredo

Roadie

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Student discount

Hey,I started to create my premium account as a student, I put my card number, I chose my university on the list and then before I upload the document, the browser switch off. How and where can I upload the document now? They already took money from ...

Newbie

Hey, I started to create my premium account as a student, I put my card number, I chose my university on the list and then before I upload the document, the browser switch off. How and where can I u...

Maxim

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Spotify and Hulu Disconnection

My Spotify Premium Student Account was once connected to Hulu, allowing free access to Hulu. It has recently disconnected without any apparent reason. I am now unable to access Hulu as I have in the past. What are the steps I need to take to correct ...

Newbie

My Spotify Premium Student Account was once connected to Hulu, allowing free access to Hulu. It has recently disconnected without any apparent reason. I am now unable to access Hulu as I have in the ...

1071 Views

0 replies

10 likes

  • 1071 Views
  • 0 replies
  • 10 likes

Student Premium

Hello, I already have student premium but i can't use it because I didn't pay on time, but i want to pay for it again how can i pay and use it again?

Newbie

Hello, I already have student premium but i can't use it because I didn't pay on time, but i want to pay for it again how can i pay and use it again? 

MattSuda

Spotify Star

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Cobranca de 10 reais

Bom dia, fiz a alteracao do meu plano de R$16,90 para o plano de estudante, e foi cobrado no meu cartao um valor de R$10,00. Gostaria de saber se este valor sera extornado, e tambem, se devo cancelar meu Premium, pois na data de 08/03 sera cobrado o ...

Newbie

Bom dia, fiz a alteracao do meu plano de R$16,90 para o plano de estudante, e foi cobrado no meu cartao um valor de R$10,00. Gostaria de saber se este valor sera extornado, e tambem, se devo cancelar...

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

I paid and i cant cancel the suscription

I was wrong and I thought that the student discount is not only for university students so I paid and they did not activate my account and it does not appear to me as if I had paid.

Newbie

I was wrong and I thought that the student discount is not only for university students so I paid and they did not activate my account and it does not appear to me as if I had paid.

Maxim

Spotify Star

373 Views

1 replies

0 likes

Student
  • 373 Views
  • 1 replies
  • 0 likes

Student Premium doesn‘t work

I already paid for my account. But i cant save my musics, its not premium. How can i fix this?

Newbie

I already paid for my account. But i cant save my musics, its not premium. How can i fix this?

Luke

Community Legend

341 Views

1 replies

0 likes

Premium
  • 341 Views
  • 1 replies
  • 0 likes

My Spotify don’t work

I pay for Spotify university plan, send my document, and in my app still free

Newbie

I pay for Spotify university plan, send my document, and in my app still free

Luke

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Student Discount: When I will have acess to premium?

I had a free plan. Now, I’ve asked for a plan with student discount. It was not debited on my cred card wet and was not updated on my profile. How much time i will have to wait for te acess? Until you verify if I am a student I will have to use the f...

Casual Listener

I had a free plan. Now, I’ve asked for a plan with student discount. It was not debited on my cred card wet and was not updated on my profile. How much time i will have to wait for te acess? Until yo...

LeoRager

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Hulu not activating with spotify student

I vonnected my hulu account to my spotify account but when I try to log in on hulu it prompts me to choose a payment plan. The only option withing my spotify account settings is to deactivate my hulu account.help

Newbie

I vonnected my hulu account to my spotify account but when I try to log in on hulu it prompts me to choose a payment plan. The only option withing my spotify account settings is to deactivate my hulu...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

German Student Discount

How old does one have to be in order to use the Student Discount?

Newbie

How old does one have to be in order to use the Student Discount?

Maxim

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Problems with subscription to Student discount

Hi everyone!So this is actually a long story.So I had my own account in wich I signed up with my email. Few days later I subscribed to Student Discount, and everything was amazing, I Even logged in ay my laptop. Then at the middle of the month my app...

Newbie

Hi everyone! So this is actually a long story. So I had my own account in wich I signed up with my email. Few days later I subscribed to Student Discount, and everything was amazing, I Even logged ...

Bethany_Dawn

Community Legend

717 Views

1 replies

0 likes

Student
Subscribtion
Subscriptions
  • 717 Views
  • 1 replies
  • 0 likes

Student Discount

What do I do if I am in fact a student at a college but the SheerID is not confirming that I am?

Newbie

What do I do if I am in fact a student at a college but the SheerID is not confirming that I am? 

Maxim

Spotify Star

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Deleting old account and no premium

I wanted to delete my old account and use my new one and get the student discount. My old account has been deactivated, but it's telling me my name information is tied to that old account still. Is this because the account was not deleted or because ...

Newbie

I wanted to delete my old account and use my new one and get the student discount. My old account has been deactivated, but it's telling me my name information is tied to that old account still.&nbsp...

LeoRager

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Student discount

When I saw student discount I think it was good and I had to try it. But the problem is I am a high school student. So after the payment process It asked me my SheerID. I didnt know this is only for university students. And I closed it. But then when...

Newbie

...or university students. And I closed it. But then when I checked my recent transactions there was a payment. Now I dont know what to do.

Wrambs

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Where do I upload my student document?

I bought premium for students and I am charged before I upload my student document and the page closed. My account seems free now even though I am charged. Where can I upload my document?

Newbie

I bought premium for students and I am charged before I upload my student document and the page closed. My account seems free now even though I am charged. Where can I upload my document?

Maxim

Spotify Star

2178 Views

1 replies

0 likes

  • 2178 Views
  • 1 replies
  • 0 likes

Student subscription is not possible

Hello,I wanted to have student subscription and change my current test subscription (0.99€ for three months) to a student premium. It was not possible to do that by using my student e-mail and as well not by using the Unidays website (my account was ...

Newbie

...niversity, although fellow students are able to get a student premium account. Is it possible to upload a scan of my student ID in order to verify that I am a student and get the discount? Best regards

Maxim

Spotify Star

600 Views

1 replies

0 likes

id
Premium
Student
  • 600 Views
  • 1 replies
  • 0 likes

I can not turn premium

Good afternoon. Today 26/02/18 I made the registration for me to make Premium by option student, I paid through the credit card, the amount was debited. Send all tuition documentation from my university. But my account did not turn Premium. [Removed ...

Newbie

Good afternoon. Today 26/02/18 I made the registration for me to make Premium by option student, I paid through the credit card, the amount was debited. Send all tuition documentation from my univers...

LeoRager

Community Legend

415 Views

1 replies

0 likes

Student
  • 415 Views
  • 1 replies
  • 0 likes

Converting to student subscribtion

Hey guys! I tried to convert my subscribtion to the student sub. a few days ago and uploaded the needed documentation and so on, but it’s still full price. Any ideas?

Newbie

Hey guys!   I tried to convert my subscribtion to the student sub. a few days ago and uploaded the needed documentation and so on, but it’s still full price. Any ideas?

Bethany_Dawn

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes