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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9211 Views

5 replies

0 likes

Premium for Students
  • 9211 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14275 Views

10 replies

2 likes

Premium for Students
  • 14275 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23811 Views

11 replies

1 likes

Premium for Students
  • 23811 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167960 Views

110 replies

148 likes

Premium for Students
  • 167960 Views
  • 110 replies
  • 148 likes

Descuento para estudiantes

He pagado dos veces 4,99€ y sigo siendo free. Solicito que se me devuelva el dinero.

Casual Listener

He pagado dos veces 4,99€ y sigo siendo free. Solicito que se me devuelva el dinero.

user-removed

Not applicable

725 Views

3 replies

1 likes

Student
  • 725 Views
  • 3 replies
  • 1 likes

Paid For Student Discount Not Knowing It's Only For College Students

I hadn't known the student discount for premium account was only for college students. I am an high school student and thus I couldn't select my school from the list after my payment was done anyway. And of course my account is still at it's free ver...

Casual Listener

I hadn't known the student discount for premium account was only for college students. I am an high school student and thus I couldn't select my school from the list after my payment was done anyway....

Zulserk

Casual Listener

631 Views

4 replies

0 likes

  • 631 Views
  • 4 replies
  • 0 likes

Premium para estudantes

Fiz o requerimento para ter o spotify premium para estudantes. No momento que fiz o cadastro houve uma cobranca no meu cartao. Porem hoje cedo fui notificada que essa cobranca foi estornada.O que isso significa? Nao aceitaram o pedido de estudante? N...

Newbie

Fiz o requerimento para ter o spotify premium para estudantes. No momento que fiz o cadastro houve uma cobranca no meu cartao. Porem hoje cedo fui notificada que essa cobranca foi estornada. O que i...

Bittencourt

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

I payed for student but i have no Premium account

Yesterday i payed for Student account and then i couldnt enter my student information. Page didnt open for proof. But when i check my Bank account i can see i payed for Student account to Spotify. How can i contact for change to Premium

Newbie

Yesterday i payed for Student account and then i couldnt enter my student information. Page didnt open for proof. But when i check my Bank account i can see i payed for Student account to Spotify. Ho...

Jodsakhar

Regular

635 Views

4 replies

1 likes

  • 635 Views
  • 4 replies
  • 1 likes

Payment Method PayPal Dutch Student Discount

Hello all, As my premium trial is coming to an end, I would like to switch to the Dutch Student Discount service for Spotify. However, the payment methods to switch to this type of subscription is scarce. I know that iDeal (the most used payment meth...

Newbie

...ive-Ideas/Subscription-Student-Discount-iDeal-Payment-for-the-Netherlands/idi-p/1649033).  However, what I think is kind of strange is that for German Students there is a PayPal payment method? W...

tomdeaardappel

Newbie

506 Views

2 replies

0 likes

Student
  • 506 Views
  • 2 replies
  • 0 likes

SPOTIFY CHARGE ME 3 TIMES FOR JUST REGISTERING IN THERE PREMIUM BUT STILL IN FREE ACCT

I REGISTER MY SISTER ACCOUNT FOR SPOTIFY STUDENT. AND THE SPOTIFY REFRESH SO I PUT MY CARD DETAILS 3 TIMES, THE SPOTIFY AUTOMATICALLY DEDUCT THE P65 3 TIMES ON MY CARD YET MY SISTER IN NOT YET APPROVED ON HER SPOTIFY PREMIUM ACCT. I ALREADY PAID IT. ...

Casual Listener

I REGISTER MY SISTER ACCOUNT FOR SPOTIFY STUDENT. AND THE SPOTIFY REFRESH SO I PUT MY CARD DETAILS 3 TIMES, THE SPOTIFY AUTOMATICALLY DEDUCT THE P65 3 TIMES ON MY CARD YET MY SISTER IN NOT YET APPROV...

Maxim

Spotify Star

464 Views

1 replies

0 likes

Student
  • 464 Views
  • 1 replies
  • 0 likes

Student discount restarted

So i had the student discount and one day it said to change my payment method. I had a fraud problem which was fixed but when i went to pay for my student spotify it asked me to resign up....then got charged for regular priced premium. When i went to...

Newbie

So i had the student discount and one day it said to change my payment method. I had a fraud problem which was fixed but when i went to pay for my student spotify it asked me to resign up....then got...

Maxim

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Student studying abroad in the UK

Hi there! I am a Canadian studying abroad in the UK. I am trying to access the Canadian student discount but cannot select UK from the drop down menu when using SheerID to select the country where I go to school. I then tried setting up in the UK ins...

Newbie

Hi there! I am a Canadian studying abroad in the UK. I am trying to access the Canadian student discount but cannot select UK from the drop down menu when using SheerID to select the country where I ...

Maxim

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount international student

Good afternoon. At the moment I'm a visiting student at a Canadian University. I would like to subscrive for a premium student account but, whenever I put my credit card credentials (it is an European crediti card) the system said that the credit car...

Casual Listener

Good afternoon.   At the moment I'm a visiting student at a Canadian University.   I would like to subscrive for a premium student account but, whenever I put my credit card credentials...

Maxim

Spotify Star

1812 Views

1 replies

0 likes

international
Student
  • 1812 Views
  • 1 replies
  • 0 likes

Premium problem

I just upgraded to the student premium account online, but for some reason the mobile app is not recognizing that I'm premium now. Ive logged out and in multiple times and it still asks me to sign up for premium. I don't want to put my credit card in...

Newbie

I just upgraded to the student premium account online, but for some reason the mobile app is not recognizing that I'm premium now. Ive logged out and in multiple times and it still asks me to sign up...

LeoRager

Community Legend

470 Views

1 replies

0 likes

Student
  • 470 Views
  • 1 replies
  • 0 likes

Student Discount swiss mobile payment

Hi, As I try to pay for my spotify premium account, when it's the normal one eithout any discount, I can pay with my mobile phone, but as I try to get the student discount I can't chose and I'm only able to pay with my credit card. Is that normal ?Th...

Newbie

Hi,   As I try to pay for my spotify premium account, when it's the normal one eithout any discount, I can pay with my mobile phone, but as I try to get the student discount I can't chose and ...

Maxim

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Pague y no recibo el servicio premium

Hola.... buenas tardes acabo de intentar activarme en premium para universitarios pero por falta de unos documentos no puede terminar la suscripicion, pero en la notificaciones de mi banco me aparece un cobro de parte de ustedes y no tengo el servici...

Newbie

Hola....  buenas tardes acabo de intentar activarme en premium para universitarios pero por falta de unos documentos no puede terminar la suscripicion, pero en la notificaciones de mi banco me ...

user-removed

Not applicable

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

The removal of NUS is a joke

It seems to have been said many times before on this forum, but the removal of NUS is a joke. I have been a premium paying member of Spotify for 5 years, using my NUS student discount for some of those. I come to renew this March and have been told t...

Music Fan

It seems to have been said many times before on this forum, but the removal of NUS is a joke. I have been a premium paying member of Spotify for 5 years, using my NUS student discount for some of tho...

user-removed

Not applicable

1009 Views

3 replies

2 likes

Student
  • 1009 Views
  • 3 replies
  • 2 likes

Superuser Contribution Student discount

Hey Spotify-Team, on the 23th of February you charged me 9,99 Euros instead of 4,99 Euros. Please refund 5 Euros, because I am still a student. Best,Elena

Casual Listener

Hey Spotify-Team,   on the 23th of February you charged me 9,99 Euros instead of 4,99 Euros. Please refund 5 Euros, because I am still a student.   Best, Elena

Elco1234

Casual Listener

514 Views

2 replies

0 likes

Student
  • 514 Views
  • 2 replies
  • 0 likes

Premium Trial to Student

Hello, I signed up for the $0.99 premium trial for 3 months and my subscription ended 2 days ago and it charged me $9.99 for this month, but I have a student ID. Is there anyway to apply that student discount to this month's charge?

Newbie

Hello, I signed up for the $0.99 premium trial for 3 months and my subscription ended 2 days ago and it charged me $9.99 for this month, but I have a student ID. Is there anyway to apply that student...

Maxim

Spotify Star

529 Views

1 replies

0 likes

discount
Premium
Trial
  • 529 Views
  • 1 replies
  • 0 likes

Being A High School STUDENT

Hello, today I applied for the premium with student discount. Spotify doesnt say that Student Discount is only for the College Student on mobile app, i didn't know it so I applied, the app says (i dont know the exact english version i am using turkis...

Visitor

...ont know the exact english version i am using turkish) We won't get paid until you confirm your studentship. I looked it and saw that it was only for college  students, so i cannot take the p...

Maxim

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Worldwide Student Discount

Student was paid 2 times for premium and premium was still inactive.

Newbie

Student was paid 2 times for premium and premium was still inactive.

ozerg

Newbie

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

My paymaya was deducted but im not on premium!

Hi..im paying for my brothers student premium for 65pesos .. But I loss my data connection then when Im trying again my paymaya accnt was already deducted and I cannot proceed anymore because i dont have enough balance on my card now, I want a refund...

Newbie

Hi..im paying for my brothers student premium for 65pesos .. But I loss my data connection then when Im trying again my paymaya accnt was already deducted and I cannot proceed anymore because i dont ...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount issue for international students

I am Italian and my account says that I live in Italy. I wanted to upgrade my subscription with the Student Discount since I study in the US, but when I go to SheerID I can't find the US in the country list. Is it because I'm not tecnically american ...

Newbie

I am Italian and my account says that I live in Italy. I wanted to upgrade my subscription with the Student Discount since I study in the US, but when I go to SheerID I can't find the US in the count...

Alfredo

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid twice for Student's discount

Greetings!I have a complaint to make regarding about our payment issue. We've paid twice for the same account for Student discount. Is it possible if we could have our refund?We can provide more proofs if you need more.

Newbie

Greetings! I have a complaint to make regarding about our payment issue. We've paid twice for the same account for Student discount. Is it possible if we could have our refund? We can provide m...

Alfredo

Roadie

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes