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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134148 Views

98 replies

137 likes

Premium for Students
  • 134148 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31501 Views

19 replies

1 likes

Premium for Students
  • 31501 Views
  • 19 replies
  • 1 likes

Can't get Student Discount France

Hello, I've moved from the UK to France and since I already have a Premium subscription I'd like to get the Student Discount. However, when I try to change location by putting in the credentials of my French card it says that Spotify doesn't exist th...

Newbie

Hello,   I've moved from the UK to France and since I already have a Premium subscription I'd like to get the Student Discount. However, when I try to change location by putting in the cr...

OneByBoo

Roadie

919 Views

1 replies

0 likes

Student
  • 919 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount isn't working

I have purchased Premium for students, but when I go into Spotify, there is still spotify free.

Newbie

I have purchased Premium for students, but when I go into Spotify, there is still spotify free.

Daisy

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Student Discount isn't working

I am trying to sign up for the student discount but it's saying it can't verify me as a student. I use my student email and everything.. is there another way to verify myself to get the student discount or am I just out of luck?

Casual Listener

I am trying to sign up for the student discount but it's saying it can't verify me as a student. I use my student email and everything.. is there another way to verify myself to get the student disco...

Maxim

Spotify Star

394 Views

3 replies

0 likes

  • 394 Views
  • 3 replies
  • 0 likes

Errors with Student discount registration

Several months ago, I applied for the Student Discount offer while currently being on a regular Spotify premium plan for $11.99. At the time, I was unaware that I needed to cancel my current subscription, so I "used-up" my 12-month discount offer wit...

Newbie

Several months ago, I applied for the Student Discount offer while currently being on a regular Spotify premium plan for $11.99. At the time, I was unaware that I needed to cancel my current subscrip...

OneByBoo

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Finding College Issue

So I'm trying to sign up for the student discount and my college is showing up, but an error message is still popping up that won't allow me to start the premium student. I know that there's a manual way of submitting proof, however I have been accep...

Regular

So I'm trying to sign up for the student discount and my college is showing up, but an error message is still popping up that won't allow me to start the premium student. I know that there's a manual...

295 Views

0 replies

0 likes

Student
  • 295 Views
  • 0 replies
  • 0 likes

Student discount link sent to old email

Hi Community. Hope you can help answer my question. I recently signed up for student discount. I was succesfully verfied as a student, but i do not have access to the mail adress, where the activation link was sent to. My spotify acocunt is connected...

Newbie

Hi Community.    Hope you can help answer my question.  I recently signed up for student discount. I was succesfully verfied as a student, but i do not have access to the mail adres...

OneByBoo

Roadie

838 Views

1 replies

0 likes

discount
mail
Student
worng
  • 838 Views
  • 1 replies
  • 0 likes

University premium

I sent my file to sherID, they took the money I couldn't get any e-mail from you since that day, my classmate said that it took 2 days for him to get the premium but I'm still waiting and finally I can't find that university list can someone send me ...

Newbie

I sent my file to sherID, they took the money I couldn't get any e-mail from you since that day, my classmate said that it took 2 days for him to get the premium but I'm still waiting and finally I c...

OneByBoo

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

plan universitario

Trate de registrarme en plan universitario, meti datos de mi tarjeta, despues me pidio que ingresara alguna imagen o documento donde diga que soy universitario, al seleccionar el botonde subir la imagen no me sale nada, y ya se me hizo el cargo de $4...

Newbie

Trate de registrarme en plan universitario, meti datos de mi tarjeta, despues me pidio que ingresara alguna imagen o documento donde diga que soy universitario, al seleccionar el botonde subir la ima...

OneByBoo

Roadie

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes

Cannot join a plan... premiun nor family

I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account that doesn't let me join any plan other than the f...

Newbie

I tried to join a family plan and received the error "Ops... something went wrong". Sometime after I tried to purchase a premium plan and I received the same error. Something is wrong with my account...

Luke

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Por que o portal diz que nao tenho direito a meia para universitario?

Tenho plano familiar, porem o sistema nao permite a atualizacao da minha conta para a meia para universitarios. Por que?

Newbie

Tenho plano familiar, porem o sistema nao permite a atualizacao da minha conta para a meia para universitarios. Por que?

OneByBoo

Roadie

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

Add student to new Premium for family account

I had a premium account that was part of a cell plan that expired. My daughter has a student account that I pay for. I want to start a Family account and then add her and cancel her student account. How do I do this properly? Thanks in advance for an...

Visitor

I had a premium account that was part of a cell plan that expired. My daughter has a student account that I pay for. I want to start a Family account and then add her and cancel her student account. ...

user-removed

Not applicable

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Hulu Account

I am trying to set my Hulu account, I previously had it connected to my student account with spotify but I missed the email that I needed to renew my spotify subscrpition, so when it ended, my Hulu subscription ended. I renewed my spotify subscriptio...

Newbie

I am trying to set my Hulu account, I previously had it connected to my student account with spotify but I missed the email that I needed to renew my spotify subscrpition, so when it ended, my Hulu s...

Maxim

Spotify Star

1227 Views

1 replies

0 likes

Student
  • 1227 Views
  • 1 replies
  • 0 likes

Solved!! Student account and gift card

Hello,I bought my girlfriend a €30 gift card. Now, she has already a student account working, and the gift card cannot be used for that. If she uses the gift card, she starts a 3 months Premium account, so my question is:When these 3 moths are over, ...

Newbie

Hello, I bought my girlfriend a €30 gift card.  Now, she has already a student account working, and the gift card cannot be used for that.  If she uses the gift card, she starts a 3 mont...

Bethany_Dawn

Community Legend

853 Views

1 replies

0 likes

Student
  • 853 Views
  • 1 replies
  • 0 likes

Spotify to Hulu unable to sync with Student

I renewed my Spotify student account and tried to link spotify to Hulu and it keeps giving me a pop-up that says, "This field is required. Need Help? Contact Us." It has never done this before and i was wondering if anyone knew a solution.

Newbie

I renewed my Spotify student account and tried to link spotify to Hulu and it keeps giving me a pop-up that says, "This field is required. Need Help? Contact Us." It has never done this before and i ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Discount for students problem

So I created a student account my first year of college but I had a different email and password for that account and never bothered to check because of auto login. Today I changed all my Facebook info but it didn't change my spotify info. Now I don'...

Newbie

So I created a student account my first year of college but I had a different email and password for that account and never bothered to check because of auto login.  Today I changed all my Face...

358 Views

0 replies

0 likes

Help
Student
  • 358 Views
  • 0 replies
  • 0 likes

student

Hi, I'm a french student (idk how to make the website in french so I post this message here). I've an account on spotify since at least 1 year but I'm a student and I would like to have the right price but my e-mail adress isn't recognize. I don't kn...

Newbie

Hi, I'm a french student (idk how to make the website in french so I post this message here). I've an account on spotify since at least 1 year but I'm a student and I would like to have the right pri...

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Double charged in student premium

I was trying to register in student premium but i had trouble uploading required files so i didnt continue. Then when i checked my bank account, it shows I got charged twice from Spotify. I would like to have a refund for this.

Newbie

I was trying to register in student premium but i had trouble uploading required files so i didnt continue. Then when i checked my bank account, it shows I got charged twice from Spotify. I would lik...

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Can't pay Spotify for students

Short question, I am from Germany but now studying in Austria, but now I can't pay my Spotify premium only because my credit card is from Germany? I won't get an austrian credit card just for Spotify and other payment options are not available. There...

Newbie

Short question,    I am from Germany but now studying in Austria, but now I can't pay my Spotify premium only because my credit card is from Germany? I won't get an austrian credit card j...

Maxim

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Headspace and Spotify Premium package + Student discount. Is it possible to combine the two?

I currently have the Spotify and Headspace package. I was wondering if I could combine it with the student discount to make it even cheaper? Thanks for your time.

Newbie

I currently have the Spotify and Headspace package. I was wondering if I could combine it with the student discount to make it even cheaper?   Thanks for your time. 

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Says I’m not a student?

I’ve tried to get the Student one but it says I’m not a student? I have my student id and all my classes?

Newbie

I’ve tried to get the Student one but it says I’m not a student? I have my student id and all my classes?

Maxim

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes