Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
14262 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
147558 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34775 Views
19 replies
1 likes
I am unable to access my student discount because it says someone is already using the credentials. However, whoever that is is not me. Spotify has been somewhat unhelpful in helping me resolve this issue so far. Thank you.
I am unable to access my student discount because it says someone is already using the credentials. However, whoever that is is not me. Spotify has been somewhat unhelpful in helping me r...
Roadie
534 Views
1 replies
0 likes
Hey,I started to create my premium account as a student, I put my card number, I chose my university on the list and then before I upload the document, the browser switch off. How and where can I upload the document now? They already took money from ...
Hey, I started to create my premium account as a student, I put my card number, I chose my university on the list and then before I upload the document, the browser switch off. How and where can I u...
Spotify Star
303 Views
1 replies
0 likes
My Spotify Premium Student Account was once connected to Hulu, allowing free access to Hulu. It has recently disconnected without any apparent reason. I am now unable to access Hulu as I have in the past. What are the steps I need to take to correct ...
My Spotify Premium Student Account was once connected to Hulu, allowing free access to Hulu. It has recently disconnected without any apparent reason. I am now unable to access Hulu as I have in the ...
1020 Views
0 replies
10 likes
Hello, I already have student premium but i can't use it because I didn't pay on time, but i want to pay for it again how can i pay and use it again?
Hello, I already have student premium but i can't use it because I didn't pay on time, but i want to pay for it again how can i pay and use it again?
Spotify Star
410 Views
1 replies
0 likes
Bom dia, fiz a alteracao do meu plano de R$16,90 para o plano de estudante, e foi cobrado no meu cartao um valor de R$10,00. Gostaria de saber se este valor sera extornado, e tambem, se devo cancelar meu Premium, pois na data de 08/03 sera cobrado o ...
Bom dia, fiz a alteracao do meu plano de R$16,90 para o plano de estudante, e foi cobrado no meu cartao um valor de R$10,00. Gostaria de saber se este valor sera extornado, e tambem, se devo cancelar...
Spotify Star
411 Views
1 replies
0 likes
I was wrong and I thought that the student discount is not only for university students so I paid and they did not activate my account and it does not appear to me as if I had paid.
I was wrong and I thought that the student discount is not only for university students so I paid and they did not activate my account and it does not appear to me as if I had paid.
Spotify Star
323 Views
1 replies
0 likes
I already paid for my account. But i cant save my musics, its not premium. How can i fix this?
I already paid for my account. But i cant save my musics, its not premium. How can i fix this?
Community Legend
295 Views
1 replies
0 likes
I pay for Spotify university plan, send my document, and in my app still free
I pay for Spotify university plan, send my document, and in my app still free
Community Legend
291 Views
1 replies
0 likes
I had a free plan. Now, I’ve asked for a plan with student discount. It was not debited on my cred card wet and was not updated on my profile. How much time i will have to wait for te acess? Until you verify if I am a student I will have to use the f...
I had a free plan. Now, I’ve asked for a plan with student discount. It was not debited on my cred card wet and was not updated on my profile. How much time i will have to wait for te acess? Until yo...
Community Legend
290 Views
1 replies
0 likes
I vonnected my hulu account to my spotify account but when I try to log in on hulu it prompts me to choose a payment plan. The only option withing my spotify account settings is to deactivate my hulu account.help
I vonnected my hulu account to my spotify account but when I try to log in on hulu it prompts me to choose a payment plan. The only option withing my spotify account settings is to deactivate my hulu...
317 Views
0 replies
0 likes
How old does one have to be in order to use the Student Discount?
How old does one have to be in order to use the Student Discount?
Spotify Star
383 Views
1 replies
0 likes
Hi everyone!So this is actually a long story.So I had my own account in wich I signed up with my email. Few days later I subscribed to Student Discount, and everything was amazing, I Even logged in ay my laptop. Then at the middle of the month my app...
Hi everyone! So this is actually a long story. So I had my own account in wich I signed up with my email. Few days later I subscribed to Student Discount, and everything was amazing, I Even logged ...
Community Legend
623 Views
1 replies
0 likes
What do I do if I am in fact a student at a college but the SheerID is not confirming that I am?
What do I do if I am in fact a student at a college but the SheerID is not confirming that I am?
Spotify Star
482 Views
1 replies
0 likes
I wanted to delete my old account and use my new one and get the student discount. My old account has been deactivated, but it's telling me my name information is tied to that old account still. Is this because the account was not deleted or because ...
I wanted to delete my old account and use my new one and get the student discount. My old account has been deactivated, but it's telling me my name information is tied to that old account still. ...
Community Legend
433 Views
1 replies
0 likes
When I saw student discount I think it was good and I had to try it. But the problem is I am a high school student. So after the payment process It asked me my SheerID. I didnt know this is only for university students. And I closed it. But then when...
...or university students. And I closed it. But then when I checked my recent transactions there was a payment. Now I dont know what to do.
Casual Listener
511 Views
2 replies
0 likes
I bought premium for students and I am charged before I upload my student document and the page closed. My account seems free now even though I am charged. Where can I upload my document?
I bought premium for students and I am charged before I upload my student document and the page closed. My account seems free now even though I am charged. Where can I upload my document?
Spotify Star
2086 Views
1 replies
0 likes
Hello,I wanted to have student subscription and change my current test subscription (0.99€ for three months) to a student premium. It was not possible to do that by using my student e-mail and as well not by using the Unidays website (my account was ...
...niversity, although fellow students are able to get a student premium account. Is it possible to upload a scan of my student ID in order to verify that I am a student and get the discount? Best regards
Spotify Star
511 Views
1 replies
0 likes
Good afternoon. Today 26/02/18 I made the registration for me to make Premium by option student, I paid through the credit card, the amount was debited. Send all tuition documentation from my university. But my account did not turn Premium. [Removed ...
Good afternoon. Today 26/02/18 I made the registration for me to make Premium by option student, I paid through the credit card, the amount was debited. Send all tuition documentation from my univers...
Community Legend
361 Views
1 replies
0 likes
Hey guys! I tried to convert my subscribtion to the student sub. a few days ago and uploaded the needed documentation and so on, but it’s still full price. Any ideas?
Hey guys! I tried to convert my subscribtion to the student sub. a few days ago and uploaded the needed documentation and so on, but it’s still full price. Any ideas?
Community Legend
304 Views
1 replies
0 likes
Hola a Todos.el día de ayer mandé mis documentos para que aprovaran el descuento de universitarios, lo que pasa es que me cobraron tres veces la cuota y aún no tengo el servicio premium ¿Qué es lo que tengo que hacer?
Hola a Todos. el día de ayer mandé mis documentos para que aprovaran el descuento de universitarios, lo que pasa es que me cobraron tres veces la cuota y aún no tengo el servicio premium ¿Qué es lo ...
Newbie
1589 Views
11 replies
1 likes
