Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
8507 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
12260 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
22636 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
165674 Views
110 replies
148 likes
Hi there! I am a Canadian studying abroad in the UK. I am trying to access the Canadian student discount but cannot select UK from the drop down menu when using SheerID to select the country where I go to school. I then tried setting up in the UK ins...
Hi there! I am a Canadian studying abroad in the UK. I am trying to access the Canadian student discount but cannot select UK from the drop down menu when using SheerID to select the country where I ...
Spotify Star
440 Views
1 replies
0 likes
Good afternoon. At the moment I'm a visiting student at a Canadian University. I would like to subscrive for a premium student account but, whenever I put my credit card credentials (it is an European crediti card) the system said that the credit car...
Good afternoon. At the moment I'm a visiting student at a Canadian University. I would like to subscrive for a premium student account but, whenever I put my credit card credentials...
Spotify Star
1805 Views
1 replies
0 likes
I just upgraded to the student premium account online, but for some reason the mobile app is not recognizing that I'm premium now. Ive logged out and in multiple times and it still asks me to sign up for premium. I don't want to put my credit card in...
I just upgraded to the student premium account online, but for some reason the mobile app is not recognizing that I'm premium now. Ive logged out and in multiple times and it still asks me to sign up...
Community Legend
466 Views
1 replies
0 likes
Hi, As I try to pay for my spotify premium account, when it's the normal one eithout any discount, I can pay with my mobile phone, but as I try to get the student discount I can't chose and I'm only able to pay with my credit card. Is that normal ?Th...
Hi, As I try to pay for my spotify premium account, when it's the normal one eithout any discount, I can pay with my mobile phone, but as I try to get the student discount I can't chose and ...
Spotify Star
355 Views
1 replies
0 likes
Hola.... buenas tardes acabo de intentar activarme en premium para universitarios pero por falta de unos documentos no puede terminar la suscripicion, pero en la notificaciones de mi banco me aparece un cobro de parte de ustedes y no tengo el servici...
Hola.... buenas tardes acabo de intentar activarme en premium para universitarios pero por falta de unos documentos no puede terminar la suscripicion, pero en la notificaciones de mi banco me ...
Not applicable
392 Views
1 replies
0 likes
It seems to have been said many times before on this forum, but the removal of NUS is a joke. I have been a premium paying member of Spotify for 5 years, using my NUS student discount for some of those. I come to renew this March and have been told t...
It seems to have been said many times before on this forum, but the removal of NUS is a joke. I have been a premium paying member of Spotify for 5 years, using my NUS student discount for some of tho...
Not applicable
997 Views
3 replies
2 likes
Hey Spotify-Team, on the 23th of February you charged me 9,99 Euros instead of 4,99 Euros. Please refund 5 Euros, because I am still a student. Best,Elena
Hey Spotify-Team, on the 23th of February you charged me 9,99 Euros instead of 4,99 Euros. Please refund 5 Euros, because I am still a student. Best, Elena
Casual Listener
510 Views
2 replies
0 likes
Hello, I signed up for the $0.99 premium trial for 3 months and my subscription ended 2 days ago and it charged me $9.99 for this month, but I have a student ID. Is there anyway to apply that student discount to this month's charge?
Hello, I signed up for the $0.99 premium trial for 3 months and my subscription ended 2 days ago and it charged me $9.99 for this month, but I have a student ID. Is there anyway to apply that student...
Spotify Star
527 Views
1 replies
0 likes
Hello, today I applied for the premium with student discount. Spotify doesnt say that Student Discount is only for the College Student on mobile app, i didn't know it so I applied, the app says (i dont know the exact english version i am using turkis...
...ont know the exact english version i am using turkish) We won't get paid until you confirm your studentship. I looked it and saw that it was only for college students, so i cannot take the p...
Spotify Star
405 Views
1 replies
0 likes
Student was paid 2 times for premium and premium was still inactive.
Student was paid 2 times for premium and premium was still inactive.
Newbie
337 Views
1 replies
0 likes
Hi..im paying for my brothers student premium for 65pesos .. But I loss my data connection then when Im trying again my paymaya accnt was already deducted and I cannot proceed anymore because i dont have enough balance on my card now, I want a refund...
Hi..im paying for my brothers student premium for 65pesos .. But I loss my data connection then when Im trying again my paymaya accnt was already deducted and I cannot proceed anymore because i dont ...
272 Views
0 replies
0 likes
I am Italian and my account says that I live in Italy. I wanted to upgrade my subscription with the Student Discount since I study in the US, but when I go to SheerID I can't find the US in the country list. Is it because I'm not tecnically american ...
I am Italian and my account says that I live in Italy. I wanted to upgrade my subscription with the Student Discount since I study in the US, but when I go to SheerID I can't find the US in the count...
Roadie
454 Views
1 replies
0 likes
Greetings!I have a complaint to make regarding about our payment issue. We've paid twice for the same account for Student discount. Is it possible if we could have our refund?We can provide more proofs if you need more.
Greetings! I have a complaint to make regarding about our payment issue. We've paid twice for the same account for Student discount. Is it possible if we could have our refund? We can provide m...
Roadie
297 Views
1 replies
0 likes
I can’t get Hulu to authenticate with my student discount. Any suggestions.
I can’t get Hulu to authenticate with my student discount. Any suggestions.
Roadie
299 Views
1 replies
0 likes
So, it took the money for student payment and i had a email after 5 hours 16 hours ago that they didin't see a valid time on my student transcript. So about 10 hours ago i sent my transcript with visible dates and times plus, i sent my student file t...
So, it took the money for student payment and i had a email after 5 hours 16 hours ago that they didin't see a valid time on my student transcript. So about 10 hours ago i sent my transcript with vis...
Roadie
311 Views
1 replies
0 likes
I'm using spotify for the first time and after a week of free premium experience it ended. So as a college student I choose student discount. I entered everything card number college pdf ect. Then page give error. Then I tried again and it worked out...
I'm using spotify for the first time and after a week of free premium experience it ended. So as a college student I choose student discount. I entered everything card number college pdf ect. T...
Roadie
507 Views
1 replies
0 likes
I am a college student and didn't know there was student discount till recently so today I tried to change my account from just regular premium to the student premium and my college was not found. I tried to upload my class schedule but still said th...
I am a college student and didn't know there was student discount till recently so today I tried to change my account from just regular premium to the student premium and my college was not found. I ...
Roadie
616 Views
1 replies
0 likes
Im sure this has been asked before but can some one help me?It says in my bank that i was charged for it.
Im sure this has been asked before but can some one help me? It says in my bank that i was charged for it.
Roadie
581 Views
1 replies
0 likes
Hi all,I was wondering if I upgrade my account to student account (paying 5€) using my personal email ( no uni email) and the debit card of my brother? I'm from italy and my university is univerista di napoli federico II About documents: what types o...
Hi all, I was wondering if I upgrade my account to student account (paying 5€) using my personal email ( no uni email) and the debit card of my brother? I'm from italy and my university is ...
Roadie
703 Views
1 replies
0 likes
Hello, I' ve changed my plan from premium to student. But spotify is charging me for Both plans. What should i do?
Hello, I' ve changed my plan from premium to student. But spotify is charging me for Both plans. What should i do?
Roadie
412 Views
1 replies
0 likes
