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Premium Student

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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9172 Views

10 replies

1 likes

Premium for Students
  • 9172 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135538 Views

98 replies

139 likes

Premium for Students
  • 135538 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31924 Views

19 replies

1 likes

Premium for Students
  • 31924 Views
  • 19 replies
  • 1 likes

Spotify stundent premium package activate

I bought the spotify student premium package. I paid for my credit card but my premium package isn't active. Can you help me ? My account is : "removed sensitive data"

Newbie

I bought the spotify student premium package. I paid for my credit card but my premium package isn't active. Can you help me ? My account is : "removed sensitive data"

LeoRager

Community Legend

514 Views

1 replies

0 likes

Student
  • 514 Views
  • 1 replies
  • 0 likes

Moved from Portugal to the UK. Now I the site doesn't accept my UK card

Rencently I moved to the UK to study.Previously I had the student premium from my university in Portugal. However, when I try to pay my new student premium from the university here in the UK the site doesn’t accept my card (even my UK card). I alread...

Casual Listener

Rencently I moved to the UK to study. Previously I had the student premium from my university in Portugal. However, when I try to pay my new student premium from the university here in the UK the si...

voltmair

Casual Listener

716 Views

2 replies

0 likes

Student
  • 716 Views
  • 2 replies
  • 0 likes

If I Already Paid for premium and switched to Student & Hulu discount..

I thought I already had a student account, but I checked my bank account and there was $9.99 taken out. So since I went back and signed up for the Student discount, do I get reimbursed? Or am I getting charged twice?Thanks!

Newbie

I thought I already had a student account, but I checked my bank account and there was $9.99 taken out. So since I went back and signed up for the Student discount, do I get reimbursed? Or am I getti...

LordRollin

Community Legend

667 Views

1 replies

0 likes

Premium
Student discount USA
Students price problem
  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I bought the premium with student discount but you didn't give the premium account.I want my money back.

Newbie

I bought the premium with student discount but you didn't give the premium account.I want my money back.

Daisy

Spotify Legend

358 Views

1 replies

1 likes

Student
  • 358 Views
  • 1 replies
  • 1 likes

Hulu and Spotify Account

Hi there! I just started a student account on Spotify but I'm having trouble logging into Hulu. Everytime I try to log in it takes me back to the welcome page. Am I doing something wrong?

Newbie

Hi there! I just started a student account on Spotify but I'm having trouble logging into Hulu. Everytime I try to log in it takes me back to the  welcome page. Am I doing something wrong?

Billy-J

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Help with verification

It has been 2 days since I uploaded documents for verification as student. I was charged the student price on my card but the premium feature is not activated yet. Please help. Thank you.

Newbie

It has been 2 days since I uploaded documents for verification as student. I was charged the student price on my card but the premium feature is not activated yet. Please help. Thank you.

Maxim

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Student Membership & Free Trial Membership?

I just started the Premium free trial - when should I input my student status? Should I wait till my free trial ends or can I put this in now? Will it end my free trial?

Casual Listener

I just started the Premium free trial - when should I input my student status? Should I wait till my free trial ends or can I put this in now? Will it end my free trial?

Maxim

Spotify Star

1528 Views

3 replies

0 likes

Student
Trial
  • 1528 Views
  • 3 replies
  • 0 likes

student membership Turkey

dear sirs,my premium memberhip didnt start even took my money ?

Newbie

dear sirs, my premium memberhip didnt start even took my money ?

OneByBoo

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

student discounts + hulu?

how can i use hulu with my student premium account?

Casual Listener

how can i use hulu with my student premium account?

Maxim

Spotify Star

367 Views

1 replies

0 likes

Student
  • 367 Views
  • 1 replies
  • 0 likes

College not showing for student discount

My college is not listed to apply for student discount so i went to the form that they say you should fill in to get it verified but there is no option on the country of origin for the UK so i cannot fill and submit the form. Help please!!

Newbie

My college is not listed to apply for student discount so i went to the form that they say you should fill in to get it verified but there is no option on the country of origin for the UK so i cannot...

OneByBoo

Roadie

543 Views

1 replies

1 likes

  • 543 Views
  • 1 replies
  • 1 likes

student discount in germany

I would like to update my profile to a student one but somehow it appears that in germany the student discount is not available. what do i do?

Newbie

I would like to update my profile to a student one but somehow it appears that in germany the student discount is not available. what do i do?

Nico

Community Legend

1008 Views

1 replies

1 likes

  • 1008 Views
  • 1 replies
  • 1 likes

Superuser Contribution Switching from college to university

I have had a student premium account for about a year now while going to a community college. This coming fall, I plan to transfer to a university. Do I have to make a new account because it’s a different school or is there a way to change the school...

Newbie

I have had a student premium account for about a year now while going to a community college. This coming fall, I plan to transfer to a university. Do I have to make a new account because it’s a diff...

Katerina

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Student Discount

It says on my Spotify subscription info that I am being charged 4.99 a month plus tax , but on my bank account charges it says it charged me 9.99... any ideas on how to fix that ?

Newbie

It says on my Spotify subscription info that I am being charged 4.99 a month plus tax , but on my bank account charges it says it charged me 9.99... any ideas on how to fix that ?

OneByBoo

Roadie

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Not able to access HULU

I have an active student Premium+Hulu account but I am unable to access Hulu.I have already activated Hulu but it won't let me log in. How can I fix this?

Newbie

I have an active student Premium+Hulu account but I am unable to access Hulu.I have already activated Hulu but it won't let me log in. How can I fix this?

Billy-J

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Student Discount I need help

Hey I tried to get a premium for spotify by student discount but i did not know that it was for university students and i am an high school student but the problem is I paid the money already and i dont have premium right now. Can you please help me ...

Newbie

Hey I tried to get a premium for spotify by student discount but i did not know that it was for university students and i am an high school student but the problem is I paid the money already a...

Maxim

Spotify Star

597 Views

1 replies

0 likes

Student
  • 597 Views
  • 1 replies
  • 0 likes

Using Student Discount in Canada after having moved

As the title states I moved to Canada summer last year to studiy abroad. I have already managed to succesfully change my payment method to my canadian card, however in my profile, under the country option, it still has Germany selected and does not a...

Newbie

As the title states I moved to Canada summer last year to studiy abroad. I have already managed to succesfully change my payment method to my canadian card, however in my profile, under the country o...

Maxim

Spotify Star

474 Views

1 replies

0 likes

canada
Student
  • 474 Views
  • 1 replies
  • 0 likes

Solved!! I can't use Spotify with student discount

I'm using now classic Spotify Premium but i want to change it to the Primium for Students , because i'am studing now and have a student account. When i try to change it there is a message that it can't be paid. But i pay regulary and there is no prob...

Regular

I'm using now classic Spotify Premium but i want to change it to the Primium for Students , because i'am studing now and have a student account.  When i try to change it there is a message t...

tatianamozovka

Regular

3658 Views

6 replies

0 likes

  • 3658 Views
  • 6 replies
  • 0 likes

Student Spotify

I have literally been charged 9.99 for the past year and a half and I have signed up as a student because I am and instead of being charged 5 dollars a months I’m being charged 10 a month what kind of **bleep** is this I’m fed up and I want an answer...

Visitor

I have literally been charged 9.99 for the past year and a half and I have signed up as a student because I am and instead of being charged 5 dollars a months I’m being charged 10 a month what kind o...

Billy-J

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Am A Student But Don't Have .edu

I am a high school senior and will be going to college next year and I wanted to see if I could get a Spotify Premium with a student discount or if I would have to wait. My school email is .com instead of .edu however. Please Help!!!

Casual Listener

I am a high school senior and will be going to college next year and I wanted to see if I could get a Spotify Premium with a student discount or if I would have to wait. My school email is .com inste...

Maxim

Spotify Star

522 Views

1 replies

0 likes

Student
  • 522 Views
  • 1 replies
  • 0 likes

Being denied from the Hulu & Spotify student subscription when I’m a college attendee

I am a college student, but when I type in my name, college, and date of birth I get a red notification that says, “unfortunately, we couldn’t confirm that you’re a student.” I have a student email and a student ID to confirm that I am a student and ...

Newbie

I am a college student, but when I type in my name, college, and date of birth I get a red notification that says, “unfortunately, we couldn’t confirm that you’re a student.” I have a student email a...

367 Views

0 replies

1 likes

  • 367 Views
  • 0 replies
  • 1 likes