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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9055 Views

5 replies

0 likes

Premium for Students
  • 9055 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13814 Views

10 replies

2 likes

Premium for Students
  • 13814 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23545 Views

11 replies

1 likes

Premium for Students
  • 23545 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167392 Views

110 replies

148 likes

Premium for Students
  • 167392 Views
  • 110 replies
  • 148 likes

Still no student discount

Hi again,Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be changed to get student discount, got confirmation after sent an...

Regular

Hi again, Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year?  I have been asking premium to be chan...

Bittencourt

Spotify Star

333 Views

1 replies

0 likes

Student
  • 333 Views
  • 1 replies
  • 0 likes

Didn't get student premium

Hey!A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?

Casual Listener

Hey! A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?

GeeNlel

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

student discount after premium canceled

Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying here and want to re-open my account but with the student discount. ...

Newbie

Hello,    I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying h...

claricelee

Regular

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution STUDENT ACCOUNT

Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. But when I click I get a page that says the page is not...

Newbie

Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. B...

Novox

Casual Listener

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

student discount cost

I was charged 10.66 this month for premium and I have the student discount...how woul I address this

Newbie

I was charged 10.66 this month for premium and I have the student discount...how woul I address this

Maxim

Spotify Star

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Charged 4 times for premium account

HelloI made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my account but I didn't get the premium account and was c...

Regular

Hello I made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my a...

imattolo

Community Legend

717 Views

7 replies

0 likes

Student
  • 717 Views
  • 7 replies
  • 0 likes

Did not update student account and got charged for a normal one.

Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is there anyway I can get a refund back for what I wa...

Newbie

Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is...

imattolo

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Doppio Addebito

Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito.Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi.Come li posso riavere indietro sul conto?

Newbie

Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito. Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi. Come...

imattolo

Community Legend

1204 Views

3 replies

0 likes

Student
  • 1204 Views
  • 3 replies
  • 0 likes

Accomplished student membership and still paying full

I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay full sum. What's next? I have paid full some time n...

Regular

I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay ...

LeoRager

Community Legend

799 Views

6 replies

0 likes

  • 799 Views
  • 6 replies
  • 0 likes

Paid for Student Premium and got a receipt. But failed to get Premium in my account.

Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully paid for the Student Premium but failed to proceed...

Newbie

Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully...

suzshamah

Regular

399 Views

1 replies

1 likes

  • 399 Views
  • 1 replies
  • 1 likes

Spotify won't let me update country

I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I created my account it automatically set to New Zea...

Newbie

I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I...

Maxim

Spotify Star

427 Views

1 replies

0 likes

Student
  • 427 Views
  • 1 replies
  • 0 likes

Student Discount

I recieved the email verifying student credentials. when I click the link to complete purchase it does not work. It says spotify.com page is not working

Newbie

I recieved the email verifying student credentials. when I click the link to complete purchase it does not work. It says spotify.com page is not working

Taylialewis

Newbie

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

HULU HELP

I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!

Newbie

I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!

shindig

Newbie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Switched from Premium to Student Plan.

Hey spotify users, Just got a quick question for you guys so I can understand it a bit better. I just noticed that I was eligible for student discount so I applied through Unidays. Will I be charged for the premium full price still as I haven't paid ...

Casual Listener

Hey spotify users,   Just got a quick question for you guys so I can understand it a bit better. I just noticed that I was eligible for student discount so I applied through Unidays. Will I be...

Sembari

Newbie

422 Views

1 replies

1 likes

Student
  • 422 Views
  • 1 replies
  • 1 likes

Students discount

Hello, my account si for students but i still pay Premium ? Why?  

Newbie

Hello,  my account si for students but i still pay Premium ? Why?   

user-removed

Not applicable

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Problem of verifying me as a student

I am a grad student at Hult International Business School (school is on the list!), however, Spotify wouldn't verify me. Please help!!

Casual Listener

I am a grad student at Hult International Business School (school is on the list!), however, Spotify wouldn't verify me.  Please help!!    

LeoRager

Community Legend

5229 Views

7 replies

0 likes

student premium
  • 5229 Views
  • 7 replies
  • 0 likes

student discount

how do I get the college student discount

Newbie

how do I get the college student discount

Maxim

Spotify Star

436 Views

1 replies

0 likes

Student
  • 436 Views
  • 1 replies
  • 0 likes

Solved!! How to get premium as a student

Hello. I live in Greece and I want to get the premium for students but i don't know what the exact steps of the process are. I don't know how to get verified and select my school. And how will i know if and when I'll be verified and qualified for the...

Casual Listener

Hello. I live in Greece and I want to get the premium for students but i don't know what the exact steps of the process are. I don't know how to get verified and select my school. And how will i k...

mariach97

Casual Listener

817 Views

4 replies

0 likes

  • 817 Views
  • 4 replies
  • 0 likes

I pay but Spotify is free

Hi, i pay 4,99€ for the studente subscription, but my Spotify is still free. What should i do?

Newbie

Hi, i pay 4,99€ for the studente subscription, but my Spotify is still free. What should i do?

Luke

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

STUDENT SALE!

Hi, I'm a junior high school student I just got a premium and I saw a student discount I entered my card information and confirmed sms But then I saw that it was only for the universities and I turned the page off. However, 6.99 Turkish Lira was with...

Visitor

Hi, I'm a junior high school student I just got a premium and I saw a student discount I entered my card information and confirmed sms But then I saw that it was only for the universities and I turne...

user-removed

Not applicable

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes