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Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9666 Views
6 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15273 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
24681 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
169626 Views
110 replies
148 likes
Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they say I have a free subscription, yet I am being cha...
Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they...
Community Legend
476 Views
1 replies
0 likes
I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the charge hasn't been completed. The second time I out m...
I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the ch...
Community Legend
523 Views
1 replies
0 likes
Hi, i just subscribed and charged twice.The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and now im premium. But the prob is will I get charged b...
Hi, i just subscribed and charged twice. The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and...
Casual Listener
543 Views
2 replies
0 likes
Hello,I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i still have 6 months left. Also, when i looked for my p...
Hello, I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i s...
Casual Listener
445 Views
2 replies
0 likes
Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx
Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx
Community Legend
482 Views
1 replies
0 likes
faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.
faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.
Spotify Star
638 Views
3 replies
0 likes
Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a student
Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a stude...
Spotify Star
349 Views
1 replies
0 likes
Hi again,Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be changed to get student discount, got confirmation after sent an...
Hi again, Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be chan...
Spotify Star
338 Views
1 replies
0 likes
Hey!A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?
Hey! A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?
Casual Listener
356 Views
1 replies
0 likes
Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying here and want to re-open my account but with the student discount. ...
Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying h...
Regular
335 Views
1 replies
0 likes
Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. But when I click I get a page that says the page is not...
Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. B...
Casual Listener
483 Views
2 replies
0 likes
I was charged 10.66 this month for premium and I have the student discount...how woul I address this
I was charged 10.66 this month for premium and I have the student discount...how woul I address this
Spotify Star
322 Views
1 replies
0 likes
HelloI made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my account but I didn't get the premium account and was c...
Hello I made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my a...
Community Legend
729 Views
7 replies
0 likes
Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is there anyway I can get a refund back for what I wa...
Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is...
Community Legend
374 Views
1 replies
0 likes
Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito.Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi.Come li posso riavere indietro sul conto?
Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito. Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi. Come...
Community Legend
1209 Views
3 replies
0 likes
I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay full sum. What's next? I have paid full some time n...
I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay ...
Community Legend
800 Views
6 replies
0 likes
Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully paid for the Student Premium but failed to proceed...
Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully...
Regular
402 Views
1 replies
1 likes
I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I created my account it automatically set to New Zea...
I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I...
Spotify Star
430 Views
1 replies
0 likes
I recieved the email verifying student credentials. when I click the link to complete purchase it does not work. It says spotify.com page is not working
I recieved the email verifying student credentials. when I click the link to complete purchase it does not work. It says spotify.com page is not working
Newbie
524 Views
2 replies
0 likes
I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!
I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!
Newbie
428 Views
1 replies
0 likes
