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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10404 Views

6 replies

1 likes

Premium for Students
  • 10404 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16724 Views

10 replies

2 likes

Premium for Students
  • 16724 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25903 Views

11 replies

1 likes

Premium for Students
  • 25903 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171829 Views

110 replies

148 likes

Premium for Students
  • 171829 Views
  • 110 replies
  • 148 likes

Solved!! me cobraram duas taxas de matricula

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para o plano em questao e fui taxado em mais R$10,00. O...

Newbie

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para...

Bittencourt

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Problemas com ativacao

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.

Casual Listener

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free. 

Bittencourt

Spotify Star

714 Views

5 replies

0 likes

  • 714 Views
  • 5 replies
  • 0 likes

Spotify & Hulu Student

Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they say I have a free subscription, yet I am being cha...

Newbie

Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they...

imattolo

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!! 2 payments in student discount

I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the charge hasn't been completed. The second time I out m...

Casual Listener

I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the ch...

imattolo

Community Legend

524 Views

1 replies

0 likes

Student
  • 524 Views
  • 1 replies
  • 0 likes

Charged twice

Hi, i just subscribed and charged twice.The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and now im premium. But the prob is will I get charged b...

Casual Listener

Hi, i just subscribed and charged twice. The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and...

lietuviuxas1

Casual Listener

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Student Subscription Disapear!

Hello,I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i still have 6 months left. Also, when i looked for my p...

Casual Listener

Hello, I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i s...

jomobeatmaker

Casual Listener

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Spotify for student

Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx

Newbie

Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx

imattolo

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Desconto estudante

 faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.

Casual Listener

 faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.

Bittencourt

Spotify Star

645 Views

3 replies

0 likes

Student
  • 645 Views
  • 3 replies
  • 0 likes

Student discount not verified ?

Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a student

Newbie

Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a stude...

Maxim

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Still no student discount

Hi again,Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be changed to get student discount, got confirmation after sent an...

Regular

Hi again, Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year?  I have been asking premium to be chan...

Bittencourt

Spotify Star

341 Views

1 replies

0 likes

Student
  • 341 Views
  • 1 replies
  • 0 likes

Didn't get student premium

Hey!A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?

Casual Listener

Hey! A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?

GeeNlel

Casual Listener

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

student discount after premium canceled

Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying here and want to re-open my account but with the student discount. ...

Newbie

Hello,    I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying h...

claricelee

Regular

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution STUDENT ACCOUNT

Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. But when I click I get a page that says the page is not...

Newbie

Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. B...

Novox

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

student discount cost

I was charged 10.66 this month for premium and I have the student discount...how woul I address this

Newbie

I was charged 10.66 this month for premium and I have the student discount...how woul I address this

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Charged 4 times for premium account

HelloI made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my account but I didn't get the premium account and was c...

Regular

Hello I made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my a...

imattolo

Community Legend

736 Views

7 replies

0 likes

Student
  • 736 Views
  • 7 replies
  • 0 likes

Did not update student account and got charged for a normal one.

Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is there anyway I can get a refund back for what I wa...

Newbie

Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is...

imattolo

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Doppio Addebito

Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito.Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi.Come li posso riavere indietro sul conto?

Newbie

Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito. Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi. Come...

imattolo

Community Legend

1219 Views

3 replies

0 likes

Student
  • 1219 Views
  • 3 replies
  • 0 likes

Accomplished student membership and still paying full

I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay full sum. What's next? I have paid full some time n...

Regular

I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay ...

LeoRager

Community Legend

805 Views

6 replies

0 likes

  • 805 Views
  • 6 replies
  • 0 likes

Paid for Student Premium and got a receipt. But failed to get Premium in my account.

Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully paid for the Student Premium but failed to proceed...

Newbie

Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully...

suzshamah

Regular

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

Spotify won't let me update country

I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I created my account it automatically set to New Zea...

Newbie

I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I...

Maxim

Spotify Star

434 Views

1 replies

0 likes

Student
  • 434 Views
  • 1 replies
  • 0 likes