Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19730 Views

11 replies

1 likes

Premium for Students
  • 19730 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160489 Views

109 replies

147 likes

Premium for Students
  • 160489 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36611 Views

19 replies

1 likes

Premium for Students
  • 36611 Views
  • 19 replies
  • 1 likes

Why does my subscription stay on premium 10 euro if i changed it to students discount?

hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! please help me

Newbie

hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! p...

Luke

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account with Hulu

Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student rate. When i go to change it to a student account, it...

Newbie

Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student ra...

Melody

Spotify

468 Views

1 replies

0 likes

Student
  • 468 Views
  • 1 replies
  • 0 likes

My Student account is not active

I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE

Casual Listener

I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE 😞

ecemcosar-tr

Casual Listener

499 Views

1 replies

0 likes

student turkey
  • 499 Views
  • 1 replies
  • 0 likes

Canadian Student Discount

Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?

Newbie

Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?

phan_times

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Ja paguei mas nao consigo acessar o Spotify premium

Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium do Spotify. O que pode ser? E por que ja cobraram?

Newbie

Fiz a solicitacao de conta pra estudantes, foi descontado  do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium  do Spotify. O que ...

Bittencourt

Spotify Star

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes

Solved!! me cobraram duas taxas de matricula

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para o plano em questao e fui taxado em mais R$10,00. O...

Newbie

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para...

Bittencourt

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Problemas com ativacao

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.

Casual Listener

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free. 

Bittencourt

Spotify Star

645 Views

5 replies

0 likes

  • 645 Views
  • 5 replies
  • 0 likes

Spotify & Hulu Student

Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they say I have a free subscription, yet I am being cha...

Newbie

Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they...

imattolo

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! 2 payments in student discount

I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the charge hasn't been completed. The second time I out m...

Casual Listener

I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the ch...

imattolo

Community Legend

490 Views

1 replies

0 likes

Student
  • 490 Views
  • 1 replies
  • 0 likes

Charged twice

Hi, i just subscribed and charged twice.The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and now im premium. But the prob is will I get charged b...

Casual Listener

Hi, i just subscribed and charged twice. The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and...

lietuviuxas1

Casual Listener

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Student Subscription Disapear!

Hello,I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i still have 6 months left. Also, when i looked for my p...

Casual Listener

Hello, I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i s...

jomobeatmaker

Casual Listener

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

Spotify for student

Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx

Newbie

Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx

imattolo

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Desconto estudante

 faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.

Casual Listener

 faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.

Bittencourt

Spotify Star

553 Views

3 replies

0 likes

Student
  • 553 Views
  • 3 replies
  • 0 likes

Student discount not verified ?

Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a student

Newbie

Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a stude...

Maxim

Spotify Star

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Still no student discount

Hi again,Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be changed to get student discount, got confirmation after sent an...

Regular

Hi again, Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year?  I have been asking premium to be chan...

Bittencourt

Spotify Star

308 Views

1 replies

0 likes

Student
  • 308 Views
  • 1 replies
  • 0 likes

Didn't get student premium

Hey!A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?

Casual Listener

Hey! A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?

GeeNlel

Casual Listener

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

student discount after premium canceled

Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying here and want to re-open my account but with the student discount. ...

Newbie

Hello,    I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying h...

claricelee

Regular

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution STUDENT ACCOUNT

Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. But when I click I get a page that says the page is not...

Newbie

Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. B...

Novox

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

student discount cost

I was charged 10.66 this month for premium and I have the student discount...how woul I address this

Newbie

I was charged 10.66 this month for premium and I have the student discount...how woul I address this

Maxim

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Charged 4 times for premium account

HelloI made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my account but I didn't get the premium account and was c...

Regular

Hello I made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my a...

imattolo

Community Legend

656 Views

7 replies

0 likes

Student
  • 656 Views
  • 7 replies
  • 0 likes