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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
hello, i wanted to change my subscription, to student discount for 5
euros a month. I filled in al the things I had to but it still says that
my subscription will be automatically charged 10 euros! please help me
hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! p...
Hi! So i currently have spotify premium and pay $9.99 for it. I've been
a college student for a couple years and still have a few years left.
With that being said, i would love to have the student rate. When i go
to change it to a student account, it...
Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student ra...
I got a mail and my student id approved by ShererID in Turkey. Then I
checked my credit card it says I have pending spend 6,99 TRY. BUT MY
STUDENT PREMIUM ACCOUNT IS NOT ACVITE
I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE 😞
Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao
de credito, mas nao recebi nenhum email confirmando nada, e nao consigo
acessar a versao premium do Spotify. O que pode ser? E por que ja
cobraram?
Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium do Spotify. O que ...
Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora
foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao
desconto universitario, tentei mudar na mesma hora para o plano em
questao e fui taxado em mais R$10,00. O...
Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para...
Trying to cancel my student package subscription that includes Hulu and
Spotify. I tried cancelling though Hulu but it says I have to cancel
through Spotify. When I try to cancel through Spotify they say I have a
free subscription, yet I am being cha...
Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they...
I put my card info two times because in the first time when it took me
to verify if you're eligible I clicked read more and I couldn't go back
to continue. I did not worry because it said that the charge hasn't been
completed. The second time I out m...
I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the ch...
Hi, i just subscribed and charged twice.The first time I entered card
details and pressed to continue, but didnt validate that im student, and
then i did the same, but applyed that im a student and now im premium.
But the prob is will I get charged b...
Hi, i just subscribed and charged twice. The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and...
Hello,I am using my Student Subscription for 6 months, and suddently
today, i am listening comercials, and my subscription is set to "free
account". Spotify already collected this month fee and i still have 6
months left. Also, when i looked for my p...
Hello, I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i s...
Hi ! I’m trying to switch from Apple Music to Spotify and when I type in
my college and my name it says they’re unable to verify me as a student
.. I’m not sure why or what to do because I am a student
Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a stude...
Hi again,Is this the only place to get help? Is it not possible to get
advice by private e-mail as it seems that i have had this problem since
last year? I have been asking premium to be changed to get student
discount, got confirmation after sent an...
Hi again, Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be chan...
Hello, I used to have a premium account while in Peru. Now that I´ve
moved to Berlin (Germany) my account canceled as expected because I
canceled my credit card in Peru. I´m studying here and want to re-open
my account but with the student discount. ...
Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying h...
Hi, I want to make a premium students account. I verified my university
and I got a SheerID email that tells my verification is positive and to
click in the green button to complete the process. But when I click I
get a page that says the page is not...
Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. B...
HelloI made the procedure to have a student premium account 4 times
because each time I get back on the app to finish the procedure I don't
find where I stopped. I received the mail to confirm my account but I
didn't get the premium account and was c...
Hello I made the procedure to have a student premium account 4 times because each time I get back on the app to finish the procedure I don't find where I stopped. I received the mail to confirm my a...