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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9055 Views

5 replies

0 likes

Premium for Students
  • 9055 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13813 Views

10 replies

2 likes

Premium for Students
  • 13813 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23544 Views

11 replies

1 likes

Premium for Students
  • 23544 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167390 Views

110 replies

148 likes

Premium for Students
  • 167390 Views
  • 110 replies
  • 148 likes

Can't change the Country settings

Hi Community,actually i have a kind of wired problem. My country settings show Germany as my country. Unfortunatley that's wrong i live and study in Austria but it's not possible for me to change the country settings (grey marked box) but i stay in A...

Newbie

Hi Community, actually i have a kind of wired problem. My country settings show Germany as my country. Unfortunatley that's wrong i live and study in Austria but it's not possible for me to change t...

ab-995

Composer

344 Views

1 replies

0 likes

Student
  • 344 Views
  • 1 replies
  • 0 likes

I paid two times and my account still isn't premium!!

First time I gave my credit card number and then there was a problem in website and I couldn't send my student documents. I tried it again and this time I could do it but spotify took money 2 times! I want my money back. Also, my account still isn't ...

Newbie

First time I gave my credit card number and then there was a problem in website and I couldn't send my student documents. I tried it again and this time I could do it but spotify took money 2 times! ...

Luke

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Student verification didnt go through and I've been overcharged for several months

I've sent the verification several months ago for my spotify student discount, instead I've been charged 9.99€ and now I try to verify again using SheerID and it states that I've already used this offer. Yes, I did, and I've been playing the normal p...

Newbie

I've sent the verification several months ago for my spotify student discount, instead I've been charged 9.99€ and now I try to verify again using SheerID and it states that I've already used this of...

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

I got charged three times for a student discount accout

Hi,I need a refund got charged three times for one subscription of student discount account,any help

Newbie

Hi,I need a refund got charged three times for one subscription of student discount account,any help

andresholling07

Casual Listener

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

PROBLEMA CON ABBONAMENTO SCONTO STUDENTI

Buongiorno, ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. Tuttavia, non risulta alcun abbonamento, anche perchè non ...

Casual Listener

Buongiorno,  ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. ...

peppe22

Casual Listener

2752 Views

7 replies

0 likes

  • 2752 Views
  • 7 replies
  • 0 likes

Student discount

How to get spotify without credidcard? In the Nederlands the students don't use a creditcard! but i really want it.......

Casual Listener

How to get spotify without credidcard? In the Nederlands the students don't use a creditcard! but i really want it....... 

Maxim

Spotify Star

612 Views

3 replies

0 likes

Student
  • 612 Views
  • 3 replies
  • 0 likes

Why does my subscription stay on premium 10 euro if i changed it to students discount?

hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! please help me

Newbie

hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! p...

Luke

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account with Hulu

Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student rate. When i go to change it to a student account, it...

Newbie

Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student ra...

Melody

Spotify

501 Views

1 replies

0 likes

Student
  • 501 Views
  • 1 replies
  • 0 likes

My Student account is not active

I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE

Casual Listener

I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE 😞

ecemcosar-tr

Casual Listener

524 Views

1 replies

0 likes

student turkey
  • 524 Views
  • 1 replies
  • 0 likes

Canadian Student Discount

Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?

Newbie

Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?

phan_times

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Solved!! Ja paguei mas nao consigo acessar o Spotify premium

Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium do Spotify. O que pode ser? E por que ja cobraram?

Newbie

Fiz a solicitacao de conta pra estudantes, foi descontado  do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium  do Spotify. O que ...

Bittencourt

Spotify Star

1164 Views

1 replies

0 likes

  • 1164 Views
  • 1 replies
  • 0 likes

Solved!! me cobraram duas taxas de matricula

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para o plano em questao e fui taxado em mais R$10,00. O...

Newbie

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para...

Bittencourt

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Problemas com ativacao

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.

Casual Listener

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free. 

Bittencourt

Spotify Star

707 Views

5 replies

0 likes

  • 707 Views
  • 5 replies
  • 0 likes

Spotify & Hulu Student

Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they say I have a free subscription, yet I am being cha...

Newbie

Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they...

imattolo

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! 2 payments in student discount

I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the charge hasn't been completed. The second time I out m...

Casual Listener

I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the ch...

imattolo

Community Legend

514 Views

1 replies

0 likes

Student
  • 514 Views
  • 1 replies
  • 0 likes

Charged twice

Hi, i just subscribed and charged twice.The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and now im premium. But the prob is will I get charged b...

Casual Listener

Hi, i just subscribed and charged twice. The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and...

lietuviuxas1

Casual Listener

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Student Subscription Disapear!

Hello,I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i still have 6 months left. Also, when i looked for my p...

Casual Listener

Hello, I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i s...

jomobeatmaker

Casual Listener

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Spotify for student

Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx

Newbie

Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx

imattolo

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Desconto estudante

 faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.

Casual Listener

 faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.

Bittencourt

Spotify Star

631 Views

3 replies

0 likes

Student
  • 631 Views
  • 3 replies
  • 0 likes

Student discount not verified ?

Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a student

Newbie

Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a stude...

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes