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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9666 Views

6 replies

0 likes

Premium for Students
  • 9666 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15269 Views

10 replies

2 likes

Premium for Students
  • 15269 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24679 Views

11 replies

1 likes

Premium for Students
  • 24679 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169624 Views

110 replies

148 likes

Premium for Students
  • 169624 Views
  • 110 replies
  • 148 likes

Spotify premium student discount

I also have a problem with document verifying. I get an email from SheerID that says unable to verify my status as a student in my school, because the document does not display the current date or valid date. The document I sent was a transcript of m...

Newbie

I also have a problem with document verifying. I get an email from SheerID that says unable to verify my status as a student in my school, because the document does not display the current date or va...

user-removed

Not applicable

473 Views

1 replies

0 likes

Student
  • 473 Views
  • 1 replies
  • 0 likes

Spotify premium per studenti

Ciao, dopo aver messo i dati della carta ha effettuato il pagamento ma non mi fa andare avanti con la verifica di studente, mi ritorna alla pagina dell'inserimento della carta, cosa devo fare?

Newbie

Ciao, dopo aver messo i dati della carta ha effettuato il pagamento ma non mi fa andare avanti con la verifica di studente, mi ritorna alla pagina dell'inserimento della carta, cosa devo fare?

imattolo

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Solved!! Aiuto

Ieri ho tentato di avviare un abbonamento per studenti , nel "tentativo" mi e' stato sottratto il doppio rispetto al dovuto (10€) , ho letto che bisognava aspettare l'attivazione purche' cio' che era oltre la somma tornasse sulla carta. Stamattina mi...

Newbie

Ieri ho tentato di avviare un abbonamento per studenti , nel "tentativo" mi e' stato sottratto il doppio rispetto al dovuto (10€) , ho letto che bisognava aspettare l'attivazione purche' cio' che era...

LeoRager

Community Legend

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

Dos cobros en cuenta de estudiantes

Me inscribi en spotify premium en el Plan de Estudiantes pero tuve que poner la informacion de la tarjeta dos veces. La primera vez cuando me paso a la parte de verificar si eres elegible puse en leer mas y cuando intente volver para poner los docume...

Casual Listener

Me inscribi en spotify premium en el Plan de Estudiantes pero tuve que poner la informacion de la tarjeta dos veces. La primera vez cuando me paso a la parte de verificar si eres elegible puse e...

anapaola87

Newbie

830 Views

2 replies

0 likes

Student
  • 830 Views
  • 2 replies
  • 0 likes

Premium Student Problem!

I wanted to buy a student premium account.I entered my informations and card informations.You said that you will not take payment before the verification,so that i closed the page to take my university transcript and timetable .And i could not contin...

Regular

I wanted to buy a student premium account.I entered my informations and card informations.You said that you will not take payment before the verification,so that i closed the page to take my universi...

canartar

Regular

1187 Views

7 replies

0 likes

  • 1187 Views
  • 7 replies
  • 0 likes

I didn't finish the subscription, but i am getting charged

I tried to get the student offer, and in the middle of the process my android crashed.But my crdit card is getting charged, and i'm not registred as premium. I was about to finish the payment but I got stoped at the Sheerid part.

Newbie

I tried to get the student offer, and in the middle of the process my android crashed. But my crdit card is getting charged, and i'm not registred as premium. I was about to finish the payment but I...

Maxim

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Premium Student PayPal

Why can't I pay Premium Student with PayPal?

Newbie

Why can't I pay Premium Student with PayPal?

Maxim

Spotify Star

457 Views

1 replies

0 likes

Student
  • 457 Views
  • 1 replies
  • 0 likes

Can't change the Country settings

Hi Community,actually i have a kind of wired problem. My country settings show Germany as my country. Unfortunatley that's wrong i live and study in Austria but it's not possible for me to change the country settings (grey marked box) but i stay in A...

Newbie

Hi Community, actually i have a kind of wired problem. My country settings show Germany as my country. Unfortunatley that's wrong i live and study in Austria but it's not possible for me to change t...

ab-995

Composer

353 Views

1 replies

0 likes

Student
  • 353 Views
  • 1 replies
  • 0 likes

I paid two times and my account still isn't premium!!

First time I gave my credit card number and then there was a problem in website and I couldn't send my student documents. I tried it again and this time I could do it but spotify took money 2 times! I want my money back. Also, my account still isn't ...

Newbie

First time I gave my credit card number and then there was a problem in website and I couldn't send my student documents. I tried it again and this time I could do it but spotify took money 2 times! ...

Luke

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Student verification didnt go through and I've been overcharged for several months

I've sent the verification several months ago for my spotify student discount, instead I've been charged 9.99€ and now I try to verify again using SheerID and it states that I've already used this offer. Yes, I did, and I've been playing the normal p...

Newbie

I've sent the verification several months ago for my spotify student discount, instead I've been charged 9.99€ and now I try to verify again using SheerID and it states that I've already used this of...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

I got charged three times for a student discount accout

Hi,I need a refund got charged three times for one subscription of student discount account,any help

Newbie

Hi,I need a refund got charged three times for one subscription of student discount account,any help

andresholling07

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

PROBLEMA CON ABBONAMENTO SCONTO STUDENTI

Buongiorno, ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. Tuttavia, non risulta alcun abbonamento, anche perchè non ...

Casual Listener

Buongiorno,  ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. ...

peppe22

Casual Listener

2762 Views

7 replies

0 likes

  • 2762 Views
  • 7 replies
  • 0 likes

Student discount

How to get spotify without credidcard? In the Nederlands the students don't use a creditcard! but i really want it.......

Casual Listener

How to get spotify without credidcard? In the Nederlands the students don't use a creditcard! but i really want it....... 

Maxim

Spotify Star

623 Views

3 replies

0 likes

Student
  • 623 Views
  • 3 replies
  • 0 likes

Why does my subscription stay on premium 10 euro if i changed it to students discount?

hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! please help me

Newbie

hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! p...

Luke

Community Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account with Hulu

Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student rate. When i go to change it to a student account, it...

Newbie

Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student ra...

Melody

Spotify

506 Views

1 replies

0 likes

Student
  • 506 Views
  • 1 replies
  • 0 likes

My Student account is not active

I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE

Casual Listener

I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE 😞

ecemcosar-tr

Casual Listener

528 Views

1 replies

0 likes

student turkey
  • 528 Views
  • 1 replies
  • 0 likes

Canadian Student Discount

Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?

Newbie

Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?

phan_times

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Solved!! Ja paguei mas nao consigo acessar o Spotify premium

Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium do Spotify. O que pode ser? E por que ja cobraram?

Newbie

Fiz a solicitacao de conta pra estudantes, foi descontado  do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium  do Spotify. O que ...

Bittencourt

Spotify Star

1167 Views

1 replies

0 likes

  • 1167 Views
  • 1 replies
  • 0 likes

Solved!! me cobraram duas taxas de matricula

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para o plano em questao e fui taxado em mais R$10,00. O...

Newbie

Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para...

Bittencourt

Spotify Star

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Problemas com ativacao

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.

Casual Listener

Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free. 

Bittencourt

Spotify Star

712 Views

5 replies

0 likes

  • 712 Views
  • 5 replies
  • 0 likes