Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13930 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146937 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34532 Views
19 replies
1 likes
Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is there anyway I can get a refund back for what I wa...
Hi, My name is Barbara Heerkens. I currently go to northern Arizona university. I forgot to update my info to keep the student price and got charged more. I just was able to update my account, but is...
Community Legend
298 Views
1 replies
0 likes
Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito.Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi.Come li posso riavere indietro sul conto?
Ho sottoscritto un premium studenti di 4.99€, ma cliccando il link sbagliato ho erroneamente fatto un doppio addebito. Adesso risulta soltanto il secondo, e i primi 4.99€ sono persi. Come...
Community Legend
1062 Views
3 replies
0 likes
I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay full sum. What's next? I have paid full some time n...
I have sent Spotify approval for studies last year, accomplished student membership (i think i got response for that) made new order for premium as informed, logged out and in and still I should pay ...
Community Legend
609 Views
6 replies
0 likes
Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully paid for the Student Premium but failed to proceed...
Hi, a few minutez ago my Amex Card failed to pay the monthly bill of my premium status, so what I did is that I tried to update my account using my mastercard THROUGH STUDENT DISCOUNT. I successfully...
Regular
322 Views
1 replies
1 likes
I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I created my account it automatically set to New Zea...
I'm trying to upgrade my spotify account and get the student premium account, my home country is England and I only have an english bank card and I'm currently doing a semester in New Zealand. When I...
Spotify Star
330 Views
1 replies
0 likes
I recieved the email verifying student credentials. when I click the link to complete purchase it does not work. It says spotify.com page is not working
I recieved the email verifying student credentials. when I click the link to complete purchase it does not work. It says spotify.com page is not working
Newbie
430 Views
2 replies
0 likes
I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!
I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!
Newbie
367 Views
1 replies
0 likes
Hey spotify users, Just got a quick question for you guys so I can understand it a bit better. I just noticed that I was eligible for student discount so I applied through Unidays. Will I be charged for the premium full price still as I haven't paid ...
Hey spotify users, Just got a quick question for you guys so I can understand it a bit better. I just noticed that I was eligible for student discount so I applied through Unidays. Will I be...
Newbie
344 Views
1 replies
1 likes
Hello, my account si for students but i still pay Premium ? Why?
Hello, my account si for students but i still pay Premium ? Why?
Not applicable
345 Views
1 replies
0 likes
I am a grad student at Hult International Business School (school is on the list!), however, Spotify wouldn't verify me. Please help!!
I am a grad student at Hult International Business School (school is on the list!), however, Spotify wouldn't verify me. Please help!!
Community Legend
3910 Views
7 replies
0 likes
how do I get the college student discount
how do I get the college student discount
Spotify Star
354 Views
1 replies
0 likes
Hello. I live in Greece and I want to get the premium for students but i don't know what the exact steps of the process are. I don't know how to get verified and select my school. And how will i know if and when I'll be verified and qualified for the...
Hello. I live in Greece and I want to get the premium for students but i don't know what the exact steps of the process are. I don't know how to get verified and select my school. And how will i k...
Casual Listener
664 Views
4 replies
0 likes
Hi, i pay 4,99€ for the studente subscription, but my Spotify is still free. What should i do?
Hi, i pay 4,99€ for the studente subscription, but my Spotify is still free. What should i do?
Community Legend
321 Views
1 replies
0 likes
Hi, I'm a junior high school student I just got a premium and I saw a student discount I entered my card information and confirmed sms But then I saw that it was only for the universities and I turned the page off. However, 6.99 Turkish Lira was with...
Hi, I'm a junior high school student I just got a premium and I saw a student discount I entered my card information and confirmed sms But then I saw that it was only for the universities and I turne...
Not applicable
263 Views
1 replies
0 likes
I tried to buy the student premium yesterday but my school wasnt in the list and i didnt know what to do so i repeated the this and today i checked my bank account and i got charged 4 times the 4.99 for not even having the premium... How can i get th...
I tried to buy the student premium yesterday but my school wasnt in the list and i didnt know what to do so i repeated the this and today i checked my bank account and i got charged 4 times the 4.99 ...
Spotify Star
271 Views
1 replies
0 likes
Good Morning. A few days ago I tried to subscribe to Spotify for students and did not recognize me. When I checked my bank account I noticed that they charged me 5 times even though I did not have a subscription, what am I supposed to do?
Good Morning. A few days ago I tried to subscribe to Spotify for students and did not recognize me. When I checked my bank account I noticed that they charged me 5 times even though I did not have a...
Spotify Star
294 Views
1 replies
0 likes
Last month I noticed that I was charged full price for Spotify premium, so I knew it was time to update my student discount information. I found my way to the Sheer page and re-entered my name, email, school, etc, and was given a confirmation that I ...
Last month I noticed that I was charged full price for Spotify premium, so I knew it was time to update my student discount information. I found my way to the Sheer page and re-entered my name, email...
Newbie
469 Views
2 replies
0 likes
There seems to be no direct place to put this question. I am not sure where to get help from and this is very frustrating. anyways, my account charged 9.99 instead of 4.99, the student account i had got discontinued without a notice. Where can i get ...
There seems to be no direct place to put this question. I am not sure where to get help from and this is very frustrating. anyways, my account charged 9.99 instead of 4.99, the student account i had ...
Spotify Star
876 Views
3 replies
0 likes
Hey everyone,I'm from Austria and a student at the Medical University Vienna. I already sign in to myunidays.com, because it was said so to get the student discount. Unfortunately, I see the screen attached (screenshot) and can not get the student di...
Hey everyone, I'm from Austria and a student at the Medical University Vienna. I already sign in to myunidays.com, because it was said so to get the student discount. Unfortunately, I see the screen...
Spotify Star
780 Views
1 replies
0 likes
I accidently left the verify me as a student page and now I don't know how to do get back. The money has already been withdrawn from my bank account and my subscription is still free!I would very much appreciate if someone could help with this.
I accidently left the verify me as a student page and now I don't know how to do get back. The money has already been withdrawn from my bank account and my subscription is still free! I would very m...
Spotify Star
374 Views
1 replies
0 likes
