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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9665 Views

6 replies

0 likes

Premium for Students
  • 9665 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15265 Views

10 replies

2 likes

Premium for Students
  • 15265 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24676 Views

11 replies

1 likes

Premium for Students
  • 24676 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169619 Views

110 replies

148 likes

Premium for Students
  • 169619 Views
  • 110 replies
  • 148 likes

Superuser Contribution overcharge

I received a fee from me before my Spotify student membership. I was charged again after the return mail. I checked my back-up account. What should I do?

Newbie

I received a fee from me before my Spotify student membership. I was charged again after the return mail. I checked my back-up account. What should I do?

Alfredo

Roadie

441 Views

1 replies

0 likes

Student
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failure

hey there i pay my premium account money from the card but sheerid don't approve my student id after shherid approved my studen account but spotify has already take my oney and now they said you havent got enough money please help me

Newbie

hey there i pay my premium account money from the card but sheerid don't approve my student id after shherid approved my studen account but spotify has already take my  oney and now they said yo...

Alfredo

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Premium But Not?

Hello, I am paying for spotify premium student and I have signed up for Hulu through spotify. I have been using spotify ever since and have been watching hulu ever since: for almost a year now. Recently, every time I try to watch Hulu, it says Hi Car...

Casual Listener

Hello,     I am paying for spotify premium student and I have signed up for Hulu through spotify. I have been using spotify ever since and have been watching hulu ever since: for a...

user-removed

Not applicable

475 Views

1 replies

0 likes

Student
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account

Hello, I tried to create Spotify account and added all the details. But the end message was unable to create the account .Now even after that I am being charged for $4.99 every month and not able to enjoy Spotify. Either make a repayment of all the c...

Newbie

Hello,   I tried to create Spotify account and added all the details. But the end message was unable to create the account . Now even after that I am being charged for $4.99 every month and n...

Alfredo

Roadie

649 Views

1 replies

0 likes

Student
Subscription
unsuccessful
  • 649 Views
  • 1 replies
  • 0 likes

Student Discount Extension

How do I extend my existing student discount if I am still a student?

Newbie

How do I extend my existing student discount if I am still a student?

Bethany_Dawn

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

I have been using Spotify with the Student Discount 6/25/17 and it was .99 cents for a 3 month trial, but the rest of the months it was $9.99, but I put in my student information and the college I am attending. I was a junior when I started my member...

Newbie

I have been using Spotify with the Student Discount 6/25/17 and it was .99 cents for a 3 month trial, but the rest of the months it was $9.99, but I put in my student information and the college I am...

Alfredo

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Non funziona l’abbonamento per studenti

Ho comprato l’abbonamento studenti e pur essendo stato detratto il costo dal mio conto, sono rimasta all’abbonamento free. Ho inviato una foto del mio badge universitario come attestazione del mio status di studente, quindi non capisco quale possa es...

Newbie

Ho comprato l’abbonamento studenti e pur essendo stato detratto il costo dal mio conto, sono rimasta all’abbonamento free. Ho inviato una foto del mio badge universitario come attestazione del mio st...

orsinetti

Casual Listener

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

student discount Quebec

Hi ! does the student of Quebec can have the 50% student discount ?. they show me nothing and Thank you !

Visitor

Hi ! does the student of Quebec can have the 50% student discount ?. they show me nothing and    Thank you !

Maxim

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Changing premium account to premium student

Hi! I have a spotify premium account which I got as a gift for Christmas and expires April 6th of this year. I saw the reciept was 30 dollars. So I have been using premium, but I want to switch to premium student so I can have access to Hulu. I alrea...

Newbie

Hi! I have a spotify premium account which I got as a gift for Christmas and expires April 6th of this year. I saw the reciept was 30 dollars. So I have been using premium, but I want to switch to pr...

Luke

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Student Account

Hi, went through the sheerid verification and got an a-mail confirmation. Still can't get the premium service. Do I have to pay for premium subscription first?Anyone can help with that? Thanks

Newbie

Hi,   went through the sheerid verification and got an a-mail confirmation. Still can't get the premium service.   Do I have to pay for premium subscription first? Anyone can help with...

275 Views

0 replies

0 likes

Student
  • 275 Views
  • 0 replies
  • 0 likes

Verification of student ID

I was half way through my upgrade to spotify premium for students and my internet timed out whilst providing a copy of proof of student ID. I went back to the page which had not saved my information, but the money has been taken from my account.How d...

Newbie

I was half way through my upgrade to spotify premium for students and my internet timed out whilst providing a copy of proof of student ID. I went back to the page which had not saved my i...

Maxim

Spotify Star

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Verification for Student Discount

I'm trying to get the student discount, and as of now - my verification has been rejected twice. How is it possible to send documents issued within the last 3 months? The only possible prove I have is my student card, which was issued on 2016, and 20...

Casual Listener

I'm trying to get the student discount, and as of now - my verification has been rejected twice. How is it possible to send documents issued within the last 3 months? The only possible prove I have i...

Maxim

Spotify Star

1747 Views

3 replies

0 likes

  • 1747 Views
  • 3 replies
  • 0 likes

Problem: Subscription is not verified. $4.99 deducted on my bank account.

I have a problem with my account. I was trying to subscribe Student bundle (Spotify + Hulu) this afternoon using my phone. When I finished putting my bank account information... waited for 10 minutes to verify my account but the screen doesn't load. ...

Casual Listener

I have a problem with my account. I was trying to subscribe Student bundle (Spotify + Hulu) this afternoon using my phone. When I finished putting my bank account information... waited for 10 minutes...

booBear

Casual Listener

550 Views

1 replies

0 likes

Student bundle
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! spotify premium student account

Salve, ho fatto 2 giorni fa l'abbonamento a spotify premium per studenti, ma ancora non si e' attivato nulla cosi' oggi l'ho rifatto e mi sono accorta che mi ha preso i 4.99€ per 2 volte ma ancora nulla non mi si attiva e non mi e' arrivata nessun ti...

Regular

Salve, ho fatto 2 giorni fa l'abbonamento a spotify premium per studenti, ma ancora non si e' attivato nulla cosi' oggi l'ho rifatto e mi sono accorta che mi ha preso i 4.99€ per 2 volte ma...

imattolo

Community Legend

2134 Views

9 replies

0 likes

Student
  • 2134 Views
  • 9 replies
  • 0 likes

I still use it free when I buy Premium

SheerId confirmed that I was a student and the money was cut from my account. But my free use did not end for days. It's been a week in aggrieved.

Newbie

SheerId confirmed that I was a student and the money was cut from my account. But my free use did not end for days. It's been a week in aggrieved.    <removed sensitiv...

Luke

Community Legend

364 Views

1 replies

0 likes

Student
  • 364 Views
  • 1 replies
  • 0 likes

Change from Premium to Premium for students

I use normal Premium, but want to change to Premium for students. How? 

Newbie

I use normal Premium, but want to change to Premium for students. How? 

Maxim

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Little help pls

I payed for student account but in the pay screan i exit because it's only for univercities but i just payed it and my account is still free so i want to back my money

Newbie

I payed for student account but in the pay screan i exit because it's only for univercities but i just payed it and my account is still free so i want to back my money

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Student premium account not activating

Hi, i signed up for student premium yesterday at about 2pm and nothing, no sort of confirmation has gone through yet. Is this normal? Shouldn't i get an email either way (saying that it's been activated or not)?

Newbie

Hi, i signed up for student premium yesterday at about 2pm and nothing, no sort of confirmation has gone through yet. Is this normal? Shouldn't i get an email either way (saying that it's been activa...

CorttXD

Newbie

618 Views

1 replies

0 likes

no confirmation
Student
student premium
  • 618 Views
  • 1 replies
  • 0 likes

Solved!! Student Account (Verification Page not open)

I am going to the confirmation page for student membership but I get a warning that the page does not exist. Can you help me with this? Have a nice day.

Casual Listener

I am going to the confirmation page for student membership but I get a warning that the page does not exist. Can you help me with this? Have a nice day.

user-removed

Not applicable

1049 Views

6 replies

0 likes

  • 1049 Views
  • 6 replies
  • 0 likes

Spotify premium student discount

My account isn't syncing up and I can't log into Hulu. I've already contactedulu but they referred me to contact Spotify. I just synced purchased the student deal. (Thread created by Rock Star from a comment on another thread)

Newbie

My account isn't syncing up and I can't log into Hulu. I've already contactedulu but they referred me to contact Spotify. I just synced purchased the student deal.    (Thread created by...

user-removed

Not applicable

515 Views

1 replies

0 likes

Other
Student
  • 515 Views
  • 1 replies
  • 0 likes