Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13865 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146650 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34503 Views
19 replies
1 likes
Buongiorno, ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. Tuttavia, non risulta alcun abbonamento, anche perchè non ...
Buongiorno, ho appena attivato un abbonamento studenti tramite il mio account spotify. Ho effettuato già il pagamento e mi è arrivato il solito messaggio dell'addebito sulla carta di credito. ...
Casual Listener
2545 Views
7 replies
0 likes
How to get spotify without credidcard? In the Nederlands the students don't use a creditcard! but i really want it.......
How to get spotify without credidcard? In the Nederlands the students don't use a creditcard! but i really want it.......
Spotify Star
421 Views
3 replies
0 likes
hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! please help me
hello, i wanted to change my subscription, to student discount for 5 euros a month. I filled in al the things I had to but it still says that my subscription will be automatically charged 10 euros! p...
Community Legend
542 Views
1 replies
0 likes
Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student rate. When i go to change it to a student account, it...
Hi! So i currently have spotify premium and pay $9.99 for it. I've been a college student for a couple years and still have a few years left. With that being said, i would love to have the student ra...
Spotify
392 Views
1 replies
0 likes
I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE
I got a mail and my student id approved by ShererID in Turkey. Then I checked my credit card it says I have pending spend 6,99 TRY. BUT MY STUDENT PREMIUM ACCOUNT IS NOT ACVITE 😞
Casual Listener
459 Views
1 replies
0 likes
Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?
Help. I want to apply for a student discount but I’m from high school, not college/university. Is there any possible way I can get a discount?
Community Legend
280 Views
1 replies
0 likes
Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium do Spotify. O que pode ser? E por que ja cobraram?
Fiz a solicitacao de conta pra estudantes, foi descontado do meu cartao de credito, mas nao recebi nenhum email confirmando nada, e nao consigo acessar a versao premium do Spotify. O que ...
Spotify Star
1037 Views
1 replies
0 likes
Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para o plano em questao e fui taxado em mais R$10,00. O...
Assinei o Spotfy premium para obter um mes "gratis", porem na mesma hora foi debitado R$10,00 do meu cartao. Ao perceber que possuia direito ao desconto universitario, tentei mudar na mesma hora para...
Spotify Star
469 Views
1 replies
0 likes
Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.
Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.
Spotify Star
550 Views
5 replies
0 likes
Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they say I have a free subscription, yet I am being cha...
Trying to cancel my student package subscription that includes Hulu and Spotify. I tried cancelling though Hulu but it says I have to cancel through Spotify. When I try to cancel through Spotify they...
Community Legend
347 Views
1 replies
0 likes
I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the charge hasn't been completed. The second time I out m...
I put my card info two times because in the first time when it took me to verify if you're eligible I clicked read more and I couldn't go back to continue. I did not worry because it said that the ch...
Community Legend
435 Views
1 replies
0 likes
Hi, i just subscribed and charged twice.The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and now im premium. But the prob is will I get charged b...
Hi, i just subscribed and charged twice. The first time I entered card details and pressed to continue, but didnt validate that im student, and then i did the same, but applyed that im a student and...
Casual Listener
386 Views
2 replies
0 likes
Hello,I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i still have 6 months left. Also, when i looked for my p...
Hello, I am using my Student Subscription for 6 months, and suddently today, i am listening comercials, and my subscription is set to "free account". Spotify already collected this month fee and i s...
Casual Listener
346 Views
2 replies
0 likes
Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx
Hello, I upgraded my free account to student now, they took 5€ out of my card but I still not have spotify premium. Does anybody knows why? Thx
Community Legend
394 Views
1 replies
0 likes
faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.
faz um mes que mandei oq pedia e ate agora nada, fui cobrado 8,50.
Spotify Star
482 Views
3 replies
0 likes
Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a student
Hi ! I’m trying to switch from Apple Music to Spotify and when I type in my college and my name it says they’re unable to verify me as a student .. I’m not sure why or what to do because I am a stude...
Spotify Star
288 Views
1 replies
0 likes
Hi again,Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be changed to get student discount, got confirmation after sent an...
Hi again, Is this the only place to get help? Is it not possible to get advice by private e-mail as it seems that i have had this problem since last year? I have been asking premium to be chan...
Spotify Star
270 Views
1 replies
0 likes
Hey!A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?
Hey! A few minutes ago I bought a student premium for 2.5 €, but I didn't get it. It was paid. What should I do?
Casual Listener
300 Views
1 replies
0 likes
Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying here and want to re-open my account but with the student discount. ...
Hello, I used to have a premium account while in Peru. Now that I´ve moved to Berlin (Germany) my account canceled as expected because I canceled my credit card in Peru. I´m studying h...
Regular
264 Views
1 replies
0 likes
Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. But when I click I get a page that says the page is not...
Hi, I want to make a premium students account. I verified my university and I got a SheerID email that tells my verification is positive and to click in the green button to complete the process. B...
Casual Listener
372 Views
2 replies
0 likes
