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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9894 Views

6 replies

1 likes

Premium for Students
  • 9894 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15699 Views

10 replies

2 likes

Premium for Students
  • 15699 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25139 Views

11 replies

1 likes

Premium for Students
  • 25139 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170399 Views

110 replies

148 likes

Premium for Students
  • 170399 Views
  • 110 replies
  • 148 likes

Superuser Contribution Me llego un correo con la verificacion de SheerID pero no se puede activar la cuenta

Hola, hoy dia 21 de febrero del 2018, pague la suscripcion a premium con el descuento para universitarios y me llego el correo de verificacion de SheerID, al abrir el correo hay un boton que dice "Completar compra", al dar click al boton me manda a u...

Casual Listener

Hola, hoy dia 21 de febrero del 2018, pague la suscripcion a premium con el descuento para universitarios y me llego el correo de verificacion de SheerID, al abrir el correo hay un boton que dic...

joselmm1999

Casual Listener

1395 Views

2 replies

0 likes

  • 1395 Views
  • 2 replies
  • 0 likes

Solved!! Unable to Redeem Student Discount in Switzerland

Hello!I've been using Spotify for a long time and consider switching to Premium. I'm currently a student in Switzerland, and wanted to redeem the advertised 50% student discount. When I select this offer (before processing to the payment), Spotify as...

Visitor

Hello! I've been using Spotify for a long time and consider switching to Premium. I'm currently a student in Switzerland, and wanted to redeem the advertised 50% student discount. When I select this...

Maxim

Spotify Star

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Transfer student discount to new account without 12 month penalty

I want to change my username, and to do so I need to switch over to a new account. I want to keep the student discount that I have on my current account but I don't want to wait for 12 months to be able to use it again on the new account. Is there a ...

Newbie

I want to change my username, and to do so I need to switch over to a new account. I want to keep the student discount that I have on my current account but I don't want to wait for 12 months to be a...

Bethany_Dawn

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Student Discount

Hello guys, I'm a student in uk and it s been a year already since I am using spotify, I renewed my premium and I have been charged £15 instead of £5. I am still a student and still want to get the discount does anybody know who should I speak with?

Newbie

Hello guys, I'm a student in uk and it s been a year already since I am using spotify, I renewed my premium and I have been charged £15 instead of £5. I am still a student and still want to get the d...

Bethany_Dawn

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLAN UNIVERSITARIO

NO PUDE ACREDITAR MI UNIVERSIDAD Y DE TODOS MODOS ME HICIERON EL COBRO LAS DOS VECES QUE INTENTE CONTRATAR PREMIUM

Newbie

NO PUDE ACREDITAR MI UNIVERSIDAD Y DE TODOS MODOS ME HICIERON EL COBRO LAS DOS VECES QUE INTENTE CONTRATAR PREMIUM

ZullyB

Roadie

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution ME HAN COBRADO TRES VECES

A quien corresponda:Me acabo de suscribir a Spotify Premium para estudiantes y me han cobrado tres veces seguidas la tarifa de 4,99€. Por favor necesito solucionar esto porque no tengo dinero para pagarlo tres veces

Newbie

A quien corresponda: Me acabo de suscribir a Spotify Premium para estudiantes y me han cobrado tres veces seguidas la tarifa de 4,99€. Por favor necesito solucionar esto porque no tengo dinero para ...

ZullyB

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

I bought student premium but I did not get my premium

Hey! I bought the spotify student premium debate was conducted but I did not get my premium. Can i get a refund

Newbie

 Hey! I bought the spotify student premium debate was conducted but I did not get my premium. Can i get a refund

Luis82

Newbie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Student plan issue

I had started my subscription with student plan and i have been charged for it already but i am unable to use premium features and when i open my account it shows free subscription. I want to know is there something wrong with it why i can’t use prem...

Newbie

I had started my subscription with student plan and i have been charged for it already but i am unable to use premium features and when i open my account it shows free subscription. I want to know is...

kejt_

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!! Mistake student subscription

I mistakenly paid premium for students and did not finish checking that I was a student and the card was charged the first monthly payment and today it was charged but in my account it still appears that it is frEe

Newbie

  I mistakenly paid premium for students and did not finish checking that I was a student and the card was charged the first monthly payment and today it was charged but in my account it s...

Maxim

Spotify Star

629 Views

1 replies

0 likes

Student
  • 629 Views
  • 1 replies
  • 0 likes

Studentenrabatt einloesen

Guten Tag zusammmen, mein 12 monatiges Premium Abo fuer 4,99€ laeuft am 01.03.2018 ab. Ich studiere weiterhin und moechte das Premium Abo inkl. Studentenrabatt nutzen, dennoch gelingt es mir nicht das Abo zu verlaengern. Mit dem Button in Unidays "sp...

Newbie

Guten Tag zusammmen,   mein 12 monatiges Premium Abo fuer 4,99€ laeuft am 01.03.2018 ab. Ich studiere weiterhin und moechte das Premium Abo inkl. Studentenrabatt nutzen, dennoch gelingt es mir...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Solved!! Asking for card info second time (student discount)

I am already a premium member on spotify and i just learned about the student discount and when I try to apply for it the website takes me directly to payment page where it asks me to give my credit card information. Should i just give the info again...

Newbie

I am already a premium member on spotify and i just learned about the student discount and when I try to apply for it the website takes me directly to payment page where it asks me to give my credit ...

Maxim

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Why am I getting double charged

I tried signing up for spotify for students it wouldn't let me and said my college was invalid i canceled and then I signed up for regular premium. My bank account was charged the 4.99 for student premium and then 9.99 for regular. This was on the sa...

Newbie

I tried signing up for spotify for students it wouldn't let me and said my college was invalid i canceled and then I signed up for regular premium. My bank account was charged the 4.99 for student p...

Maxim

Spotify Star

717 Views

1 replies

0 likes

Double Charge
  • 717 Views
  • 1 replies
  • 0 likes

student discount

hello guys, as I lived in Germany when I registered my account, in my profile I chose that I'm a german citizen. My problem is that I live in Romania currently, because I study there. I just can't choose the country Romania in my profile, so how can ...

Casual Listener

hello guys,   as I lived in Germany when I registered my account, in my profile I chose that I'm  a german citizen. My problem is that I live in Romania currently, because I study there. ...

Maxim

Spotify Star

782 Views

3 replies

0 likes

Premium
Student
  • 782 Views
  • 3 replies
  • 0 likes

Subscribe to the wrong premium membership

I want to use the student premium with $4.99 per month. However, the system put me in the normal premium subscription $9.99 per month. Can you refund me back that $5 and change me to student premium ?

Visitor

I want to use the student premium with $4.99 per month. However, the system put me in the normal premium subscription $9.99 per month. Can you refund me back that $5 and change me to student premium ?

c3coleman

Casual Listener

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con el pago

Hoy 15 de febrero del 2018 intentente suscribir al plan premium universitario, pero no termine la solicitud y cuando revise mi cuenta del banco me descontento el dinero dos veces, necesito un reembolso de mi dinero

Casual Listener

Hoy 15 de febrero del 2018 intentente suscribir al plan premium universitario, pero no termine la solicitud y cuando revise mi cuenta del banco me descontento el dinero dos veces, necesito un reembol...

MonicaM_Bogota

Roadie

388 Views

1 replies

0 likes

Student
  • 388 Views
  • 1 replies
  • 0 likes

PROBLEMS Spotify Premium paypal "anderes Land"

Hey, ich nutze schon lange spotify kostenlos und wollte nach meinem Umzug auf Premium wechseln mit dem 5€ Studentenrabatt. Problem: Ich hatte mich auf der französischen Website von Spotify angemeldet, weshalb ständig die Fehlermeldung kam, dass ich e...

Newbie

Hey,   ich nutze schon lange spotify kostenlos und wollte nach meinem Umzug auf Premium wechseln mit dem 5€ Studentenrabatt.    Problem: Ich hatte mich auf der französischen Websit...

bume17

Newbie

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Netherlands: Can't pay for student discount

NEDERLANDS HIERONDER Help, I want to use the student discount, but I don't have a creditcard. I can only pay with iDeal. I can pay for Premium and more, but student discount only offer the option to pay with creditcard. The customer service of Spotif...

Casual Listener

NEDERLANDS HIERONDER   Help, I want to use the student discount, but I don't have a creditcard. I can only pay with iDeal. I can pay for Premium and more, but student discount only offer the o...

niekske

Newbie

609 Views

3 replies

1 likes

  • 609 Views
  • 3 replies
  • 1 likes

Student discount: TriOS College

I have signed up for a student discount and I got the trial month, but they haven’t done anything since and it wants me to pay full price instead of the student discount price. What would be my next step?

Newbie

I have signed up for a student discount and I got the trial month, but they haven’t done anything since and it wants me to pay full price instead of the student discount price. What would be my next ...

LeoRager

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Problem signing spotify premium for students

Hi.I have problems signing premium with student discount here in sweden. My student validity is already verified and fine, but when signing SheerID says the offer is already redeemed, which it is not. Untill trying to sign the offer, I had ordinary p...

Regular

Hi. I have problems signing premium with student discount here in sweden. My student validity is already verified and fine, but when signing SheerID says the offer is already redeemed, which it is...

lailaiwong

Newbie

361 Views

1 replies

0 likes

Student
  • 361 Views
  • 1 replies
  • 0 likes

students discount

I would like to get the student discount. However whenever I try to click on it I am redirected to the main page and I cannot access the students discount. I already have spotify premium now.

Casual Listener

I would like to get the student discount. However whenever I try to click on it I am redirected to the main page and I cannot access the students discount. I already have spotify premium now. 

DanaVal

Casual Listener

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes