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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13662 Views

11 replies

1 likes

Premium for Students
  • 13662 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146102 Views

106 replies

144 likes

Premium for Students
  • 146102 Views
  • 106 replies
  • 144 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34466 Views

19 replies

1 likes

Premium for Students
  • 34466 Views
  • 19 replies
  • 1 likes

Says Its Activated But...

I signed up for Student Premium today, received the verification email and everything went smooth. Until I opened Spotify and nothing happened. There's still the Premium ad, I can only make playlists, no downloads. I uninstalled the app and tried aga...

Newbie

I signed up for Student Premium today, received the verification email and everything went smooth. Until I opened Spotify and nothing happened. There's still the Premium ad, I can only make playlists...

Bittencourt

Spotify Star

303 Views

1 replies

0 likes

Other
Student
  • 303 Views
  • 1 replies
  • 0 likes

Spotify + Hulu Student Discount

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. I contacted Hulu and they said it was a problem on ...

Visitor

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. ...

LeoRager

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

SheerID work email?

Hey, so I'm trying to sign up for SheerID so I can get the student discount on Premium, but it keeps saying "Please enter your work email" instead of letting me go to the next page. I tried two different browsers and three different email addresses, ...

Newbie

Hey, so I'm trying to sign up for SheerID so I can get the student discount on Premium, but it keeps saying "Please enter your work email" instead of letting me go to the next page. I tried two diffe...

c_parmele

Casual Listener

5577 Views

4 replies

0 likes

  • 5577 Views
  • 4 replies
  • 0 likes

I made the wrong payment student

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work.I did not receive any email at all, but the Mastercard account in the MB WAY app sa...

Casual Listener

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work. I did not receive any e...

LeoRager

Community Legend

720 Views

7 replies

0 likes

Other
Student
  • 720 Views
  • 7 replies
  • 0 likes

Error during subscription attempt for student discount

Hey, I have signed up for the student discount for Spotify Premium, but just as I sent my verification documents the screen got stuck on an endless loading loop so I closed the window, so I didn't get any confirmation or information about what to do ...

Casual Listener

Hey, I have signed up for the student discount for Spotify Premium, but just as I sent my verification documents the screen got stuck on an endless loading loop so I closed the window, so I didn't ge...

Kyjara

Casual Listener

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Addebito effettuato ma nessun servizio

Salve, ho attivato spotify Premium for students, nonostante mi sia stato fatto un addebito da 4,99€, ho inserito le credenziali del mio Ateneo, ma niente..l'account non e stato attivato. Cosa fare?

Newbie

Salve, ho attivato spotify Premium for students, nonostante mi sia stato fatto un addebito da 4,99€, ho inserito le credenziali del mio Ateneo, ma niente..l'account non e stato attivato. Cosa fare?

imattolo

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Student Discount Rejected - Why?

I just tried to sign up for the student discount, but was rejected. My school is listed, and I used the same name listed on my student account. I am a full time student, enrolled in 12 credits. Please help, I'm poor and this student discount is such ...

Newbie

I just tried to sign up for the student discount, but was rejected. My school is listed, and I used the same name listed on my student account. I am a full time student, enrolled in 12 credits. ...

CryticalAce

Spotify Star

587 Views

1 replies

0 likes

Student
  • 587 Views
  • 1 replies
  • 0 likes

Student discounts expired need to renew and prove still student

My account said I need to renew my student discount Spotify charged me 10.99 already even though it's supposed to be 4.99 and now both my accounts on Hulu and Spotify aren't working...HELP

Newbie

My account said I need to renew my student discount Spotify charged me 10.99 already even though it's supposed to be 4.99 and now both my accounts on Hulu and Spotify aren't working...HELP

CryticalAce

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

3 times deduction

I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean?

Newbie

 I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean? 

JordanOakley

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Paid, but it didn’t verify

So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID. I tried to redo it but the money had already come out of my account and now I’m down 8 bucks and no premium

Casual Listener

So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID.    I tried to redo it but the money had already ...

Yunaphie

Casual Listener

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Renew student discount

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my current credit card information to complete said re...

Casual Listener

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my ...

Alfredo

Roadie

394 Views

1 replies

0 likes

Student
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount charged but without premium

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Newbie

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Alfredo

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Account not working

Hi There,I have been accepted as Student and I received an email saying thatI should complete the payment from my account.. I cannot find any clue about this.Onthe other hand I have already been charged but spotify does not work offline.What should I...

Casual Listener

Hi There, I have been accepted as Student and I received an email saying that I should complete the payment from my account.. I cannot find any clue about this. Onthe other hand I have already bee...

Alfredo

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Spotify Account

Hello, I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu. I can not get in touch with anyone from spotify. Please reply as soon as possi...

Casual Listener

Hello,    I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu.  &nbsp...

dkhalili

Casual Listener

356 Views

2 replies

0 likes

  • 356 Views
  • 2 replies
  • 0 likes

How long does it take to verify a student id

I have applied for student discount few days ago, how long do I need to wait to be verified?

Newbie

I have applied for student discount few days ago, how long do I need to wait to be verified?   

Bethany_Dawn

Community Legend

6567 Views

1 replies

0 likes

  • 6567 Views
  • 1 replies
  • 0 likes

Student Credentials used for another account

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are linked with another account

Casual Listener

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are li...

songassistant

Composer

2191 Views

5 replies

0 likes

  • 2191 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Discount

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?

Casual Listener

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?  

GuilhermeStacci

Casual Listener

554 Views

2 replies

1 likes

  • 554 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student Discount

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I received an email from SheerID Verification and it sta...

Newbie

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I rec...

Aimee_T

Roadie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Student premium-payment

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...

Newbie

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...

Maxim

Spotify Star

478 Views

1 replies

0 likes

Payment
Premium
Student
verify
  • 478 Views
  • 1 replies
  • 0 likes

Problem renewing student discount

I have been trying to renew my student discount for weeks it keeps saying Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending charg...

Casual Listener

I have been trying to renew my student discount for weeks it keeps saying  Unfortunately, we couldn't confirm that you're a student.  Please check your details and try again. If we st...

Undftd23

Casual Listener

706 Views

4 replies

0 likes

  • 706 Views
  • 4 replies
  • 0 likes