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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8497 Views

5 replies

0 likes

Premium for Students
  • 8497 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12225 Views

10 replies

2 likes

Premium for Students
  • 12225 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22629 Views

11 replies

1 likes

Premium for Students
  • 22629 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165637 Views

110 replies

148 likes

Premium for Students
  • 165637 Views
  • 110 replies
  • 148 likes

Spotify + Hulu Student Discount

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. I contacted Hulu and they said it was a problem on ...

Visitor

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. ...

LeoRager

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

I made the wrong payment student

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work.I did not receive any email at all, but the Mastercard account in the MB WAY app sa...

Casual Listener

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work. I did not receive any e...

LeoRager

Community Legend

862 Views

7 replies

0 likes

Other
Student
  • 862 Views
  • 7 replies
  • 0 likes

Error during subscription attempt for student discount

Hey, I have signed up for the student discount for Spotify Premium, but just as I sent my verification documents the screen got stuck on an endless loading loop so I closed the window, so I didn't get any confirmation or information about what to do ...

Casual Listener

Hey, I have signed up for the student discount for Spotify Premium, but just as I sent my verification documents the screen got stuck on an endless loading loop so I closed the window, so I didn't ge...

Kyjara

Casual Listener

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Addebito effettuato ma nessun servizio

Salve, ho attivato spotify Premium for students, nonostante mi sia stato fatto un addebito da 4,99€, ho inserito le credenziali del mio Ateneo, ma niente..l'account non e stato attivato. Cosa fare?

Newbie

Salve, ho attivato spotify Premium for students, nonostante mi sia stato fatto un addebito da 4,99€, ho inserito le credenziali del mio Ateneo, ma niente..l'account non e stato attivato. Cosa fare?

imattolo

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Student Discount Rejected - Why?

I just tried to sign up for the student discount, but was rejected. My school is listed, and I used the same name listed on my student account. I am a full time student, enrolled in 12 credits. Please help, I'm poor and this student discount is such ...

Newbie

I just tried to sign up for the student discount, but was rejected. My school is listed, and I used the same name listed on my student account. I am a full time student, enrolled in 12 credits. ...

CryticalAce

Spotify Star

645 Views

1 replies

0 likes

Student
  • 645 Views
  • 1 replies
  • 0 likes

Student discounts expired need to renew and prove still student

My account said I need to renew my student discount Spotify charged me 10.99 already even though it's supposed to be 4.99 and now both my accounts on Hulu and Spotify aren't working...HELP

Newbie

My account said I need to renew my student discount Spotify charged me 10.99 already even though it's supposed to be 4.99 and now both my accounts on Hulu and Spotify aren't working...HELP

CryticalAce

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

3 times deduction

I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean?

Newbie

 I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean? 

JordanOakley

Roadie

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Paid, but it didn’t verify

So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID. I tried to redo it but the money had already come out of my account and now I’m down 8 bucks and no premium

Casual Listener

So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID.    I tried to redo it but the money had already ...

Yunaphie

Casual Listener

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Superuser Contribution Renew student discount

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my current credit card information to complete said re...

Casual Listener

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my ...

Alfredo

Roadie

447 Views

1 replies

0 likes

Student
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount charged but without premium

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Newbie

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Alfredo

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Account not working

Hi There,I have been accepted as Student and I received an email saying thatI should complete the payment from my account.. I cannot find any clue about this.Onthe other hand I have already been charged but spotify does not work offline.What should I...

Casual Listener

Hi There, I have been accepted as Student and I received an email saying that I should complete the payment from my account.. I cannot find any clue about this. Onthe other hand I have already bee...

Alfredo

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Spotify Account

Hello, I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu. I can not get in touch with anyone from spotify. Please reply as soon as possi...

Casual Listener

Hello,    I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu.  &nbsp...

dkhalili

Casual Listener

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

How long does it take to verify a student id

I have applied for student discount few days ago, how long do I need to wait to be verified?

Newbie

I have applied for student discount few days ago, how long do I need to wait to be verified?   

Bethany_Dawn

Community Legend

6996 Views

1 replies

0 likes

  • 6996 Views
  • 1 replies
  • 0 likes

Student Credentials used for another account

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are linked with another account

Casual Listener

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are li...

songassistant

Composer

2364 Views

5 replies

0 likes

  • 2364 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Discount

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?

Casual Listener

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?  

GuilhermeStacci

Casual Listener

618 Views

2 replies

1 likes

  • 618 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student Discount

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I received an email from SheerID Verification and it sta...

Newbie

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I rec...

Aimee_T

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Student premium-payment

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...

Newbie

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...

Maxim

Spotify Star

565 Views

1 replies

0 likes

Payment
Premium
Student
verify
  • 565 Views
  • 1 replies
  • 0 likes

Problem renewing student discount

I have been trying to renew my student discount for weeks it keeps saying Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending charg...

Casual Listener

I have been trying to renew my student discount for weeks it keeps saying  Unfortunately, we couldn't confirm that you're a student.  Please check your details and try again. If we st...

Undftd23

Casual Listener

836 Views

4 replies

0 likes

  • 836 Views
  • 4 replies
  • 0 likes

Student premium subscription

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charged until I proved that I was a student. Afterwards I...

Newbie

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charge...

Maxim

Spotify Star

443 Views

1 replies

0 likes

Student
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Out of Country Student Subscription

Hi Spotify!I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school.

Newbie

Hi Spotify! I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school. 

Alfredo

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes