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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133337 Views

98 replies

137 likes

Premium for Students
  • 133337 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31359 Views

19 replies

1 likes

Premium for Students
  • 31359 Views
  • 19 replies
  • 1 likes

Como conseguir reembolso por plano estudante que ja foi descontado na conta?

Tentei assinar o plano de estudante mas antes de preencher o formulario resolvi nao ia assinar o plano, mas acabou descontando da minha conta ja, tem alguma forma de conseguir reembolso?

Newbie

Tentei assinar o plano de estudante mas antes de preencher o formulario resolvi nao ia assinar o plano, mas acabou descontando da minha conta ja, tem alguma forma de conseguir reembolso?

Bittencourt

Spotify Star

633 Views

1 replies

0 likes

ajuda
estudante
Other
reembolso
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewing Student Subscription

I received and email saying i needed to renew my subscriptions to Spotify Premium for Students/Hulu and when I attempted to, none of the forms worked. Now, my subscriptions have lapsed and my spotify has lapsed to normal premium and my hulu is gone. ...

Casual Listener

I received and email saying i needed to renew my subscriptions to Spotify Premium for Students/Hulu and when I attempted to, none of the forms worked. Now, my subscriptions have lapsed and my s...

Alfredo

Roadie

784 Views

1 replies

0 likes

Student discount USA
Subscription
  • 784 Views
  • 1 replies
  • 0 likes

Stole my money

Spotify charged me the 4.99 for the student premium Spotify/regular Hulu combo pack. Yet, I have no access to either. Of course they don't have a customer friendly way of support to find out what is going on. I feel like I've been robbed.

Newbie

Spotify charged me the 4.99 for the student premium Spotify/regular Hulu combo pack. Yet, I have no access to either. Of course they don't have a customer friendly way of support to find out what is ...

Lorenafg

Newbie

359 Views

3 replies

1 likes

  • 359 Views
  • 3 replies
  • 1 likes

Superuser Contribution Student Discount Not Applied

I have been signed up for the student discount for a few months now but I am still paying the $9.99 a month. Why is that? The must be a bug in the system.

Newbie

I have been signed up for the student discount for a few months now but I am still paying the $9.99 a month. Why is that? The must be a bug in the system.

Alfredo

Roadie

449 Views

1 replies

0 likes

discount
Premium
Student
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife is a student, but I have the Spotify account...

I would very much enjoy a discount for spotfy and hulu (I already pay for both), but they're both my account and my wife is the student. I don't want to lose all of my favorite shows or playlists, is there a way to validate the student discount witho...

Newbie

I would very much enjoy a discount for spotfy and hulu (I already pay for both), but they're both my account and my wife is the student. I don't want to lose all of my favorite shows or playlists, is...

Alfredo

Roadie

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Mi suscripcion Premium estudiante no funciona

Hola!He solicitado la cuenta Premium estudiante, me han cobrado el dinero correspondiente y me han enviado un correo de SheerID confirmando que soy estudiante y puedo empezar a beneficiarme de esta oferta. Pero al darle a completar compra me lleva a ...

Newbie

Hola! He solicitado la cuenta Premium estudiante, me han cobrado el dinero correspondiente y me han enviado un correo de SheerID confirmando que soy estudiante y puedo empezar a beneficiarme de esta...

flemingiat

Newbie

1114 Views

2 replies

0 likes

premium para estudiantes
Student
  • 1114 Views
  • 2 replies
  • 0 likes

card number

I want to upgrade my account to one with student discount. But when I try to do that, they ask me my card-number. I live in Holland, and my card-number has an "X" in it. But I cant write any letters there, only numbers. So what should I do?

Newbie

I want to upgrade my account to one with student discount. But when I try to do that, they ask me my card-number. I live in Holland, and my card-number has an "X" in it. But I cant write any letters ...

Maxim

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Using the student discount Abroad

Hi guys, I am currently studying in Argentina (semester abroad, but I am enrolled in a german University). Since some weeks I cannot use anymore my student discount for spotify premium. On the webpage they say it should work also in another country i...

Newbie

Hi guys, I am currently studying in Argentina (semester abroad, but I am enrolled in a german University). Since some weeks I cannot use anymore my student discount for spotify premium. On the webpag...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

English student discount

i can't choose England or United Kingdom as a country on SheerID in order to benefit from the discount but my uni is in england. How do I do ??

Newbie

i can't choose England or United Kingdom as a country on SheerID in order to benefit from the discount but my uni is in england. How do I do ?? 

276 Views

0 replies

1 likes

  • 276 Views
  • 0 replies
  • 1 likes

Student scription

I attend Arizona State University but its saying Im not verified and cant get the discount. Any help?

Newbie

I attend Arizona State University but its saying Im not verified and cant get the discount.  Any help? 

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Standart account to student account

Hi how can I change my standart account to student account please?

Newbie

Hi how can I change my standart account to student account please?

277 Views

0 replies

0 likes

Student
  • 277 Views
  • 0 replies
  • 0 likes

Solved!! 3 months trial AND student discount

Hi,i know this topic has already been discussed here and here, but since this posts are from 2014 and 2015 I was wondering if the solution is still the same?Can i use a 3 months trial for 0,99€ and then switch to a student discount? Thanks a lot in a...

Casual Listener

Hi, i know this topic has already been discussed here and here, but since this posts are from 2014 and 2015 I was wondering if the solution is still the same? Can i use a 3 months trial for 0,99€ a...

kathipos

Casual Listener

876 Views

4 replies

0 likes

Student
  • 876 Views
  • 4 replies
  • 0 likes

Premium for Students does not have my highschool

SheerID does not have my highschool name, and spotify has taken money away from my account, and I cannot complete the transaction. How can I cancel? Or add my highschool?

Newbie

SheerID does not have my highschool name, and spotify has taken money away from my account, and I cannot complete the transaction. How can I cancel? Or add my highschool?

LeoRager

Community Legend

306 Views

2 replies

0 likes

  • 306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charge but still spotify free

I started to apply for the student descount and I upload in the documents and I got the verification mail, i got the charged in my card but I am still on spotify free. what can I do? or how do i get my money back or how do i get spotify premium witho...

Newbie

I started to apply for the student descount and  I upload in the documents and I got the verification mail, i got the charged in my card  but I am still on spotify free.  what ca...

Daisy

Spotify Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Student discount not working

Hi! I tried to sign up for the student discount, and got a verification mail:"You're verified!We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to co...

Newbie

...remium for Students is but a few clicks away. Go back to Spotify to complete your purchase."   But how do I do these "few clicks"?    If I click "get discount" on spotify.com they w...

322 Views

0 replies

1 likes

Student
  • 322 Views
  • 0 replies
  • 1 likes

Student discount payment

Hello I was wondering if you can pay for the student discount 12month as a whole because I don’t have access to a credit card and can get a one time payment?

Newbie

Hello   I was wondering if you can pay for the student discount 12month as a whole because I don’t have access to a credit card and can get a one time payment?

Maxim

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Changed to Premium when I had student and charged $10

Last year, I renewed my student premium account. It has not expired this year yet and my account was changed to Premium and I was charged $10. So I switched back to the student version and that will charge me $5 on Jan 8, 2018. However, I would like ...

Newbie

Last year, I renewed my student premium account. It has not expired this year yet and my account was changed to Premium and I was charged $10. So I switched back to the student version and that will ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Spotify Premium w/ Hulu Discount

I tried to sign up for Spotify Premium w/ Hulu for students. I am currently a student and Spotify recognizes the college that I attend, but it could not be verified that I am a student with them. Is there anything I can do?

Newbie

I tried to sign up for Spotify Premium w/ Hulu for students. I am currently a student and Spotify recognizes the college that I attend, but it could not be verified that I am a student with them. I...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Student Subscription Mail Link Problem

I got mail from SheerID.They sent confirmation link,but I got "This page is no longer avaible" error.

Newbie

I got mail from SheerID.They sent confirmation link,but I got  "This page is no longer avaible" error.

278 Views

0 replies

0 likes

Student
  • 278 Views
  • 0 replies
  • 0 likes

Student Subscription Removed

I have had the same student membership number for three years but now I cannot get Spotify Premium with a student discount, why is this? The website is saying they no longer recognise my institution? Please help

Casual Listener

I have had the same student membership number for three years but now I cannot get Spotify Premium with a student discount, why is this? The website is saying they no longer recognise my institution?...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes