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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9209 Views

5 replies

0 likes

Premium for Students
  • 9209 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14264 Views

10 replies

2 likes

Premium for Students
  • 14264 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23799 Views

11 replies

1 likes

Premium for Students
  • 23799 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167939 Views

110 replies

148 likes

Premium for Students
  • 167939 Views
  • 110 replies
  • 148 likes

Unable to activate Hulu with Spotify student discount

So, I've been using Spotify premium with the student discount for about six months now. I love it and have no problems with it. I just read that my student discount also gives me access to the Hulu limited comercials plan at no extra cost. I looked a...

Casual Listener

So, I've been using Spotify premium with the student discount for about six months now. I love it and have no problems with it. I just read that my student discount also gives me access to the Hulu l...

TruinAndrest

Casual Listener

980 Views

2 replies

0 likes

  • 980 Views
  • 2 replies
  • 0 likes

Payment of Student Discount

Hi, I am student in Turkey and use Spotify Students account. 4-5 day before spotify sent me a message that Please, renew your payment method, if you dont, your account change with free account. So I changed my payment method. Spotify took 13,99₺ ,whi...

Newbie

Hi, I am student in Turkey and use Spotify Students account. 4-5 day before spotify sent me a message that Please, renew your payment method, if you dont, your account change with free account. So I...

phan_times

Community Legend

451 Views

1 replies

0 likes

Student
  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Spotify student does not work on smartphone

Hello, I suscribed to Spotidy student 2 months ago and it works on my computer but not on my iphone. I already deleted and downloaded the application again twice on my phone and I don't know how to solve the problem. On my computed it says I am using...

Casual Listener

Hello,   I suscribed to Spotidy student 2 months ago and it works on my computer but not on my iphone. I already deleted and downloaded the application again twice on my phone and I don't know...

CryticalAce

Spotify Star

1064 Views

5 replies

0 likes

Student
  • 1064 Views
  • 5 replies
  • 0 likes

When will "premium" be active on my account?

Hi. i signed up for a new spotify account premium for students $4.99 month. When I log in to my account it says I am on spotify "free" even though I put my credit card info in too. Does spotify verify my student verification prior to my account being...

Newbie

Hi. i signed up for a new spotify account premium for students $4.99 month. When I log in to my account it says I am on spotify "free" even though I put my credit card info in too.  Does s...

phan_times

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Student discount

I signed up for Spotify premium in May 2017 with my student discount but I am already being charged £10 a month when I have 4 months left on my subscription. I need a refund for last month where I was overcharged.

Newbie

I signed up for Spotify premium in May 2017 with my student discount but I am already being charged £10 a month when I have 4 months left on my subscription. I need a refund for last month where I wa...

Luke

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Says Its Activated But...

I signed up for Student Premium today, received the verification email and everything went smooth. Until I opened Spotify and nothing happened. There's still the Premium ad, I can only make playlists, no downloads. I uninstalled the app and tried aga...

Newbie

I signed up for Student Premium today, received the verification email and everything went smooth. Until I opened Spotify and nothing happened. There's still the Premium ad, I can only make playlists...

Bittencourt

Spotify Star

354 Views

1 replies

0 likes

Other
Student
  • 354 Views
  • 1 replies
  • 0 likes

Spotify + Hulu Student Discount

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. I contacted Hulu and they said it was a problem on ...

Visitor

I want to connect my Hulu to spotify so i can use the student discount. I've changed my plan and it lists the student discount as my plan currently, but when i try to connect Hulu it says it failed. ...

LeoRager

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

I made the wrong payment student

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work.I did not receive any email at all, but the Mastercard account in the MB WAY app sa...

Casual Listener

Hi, When I was paying spotify I clicked on "students". Only after paying did I notice. However, the money went out of my account and I do not have the spotify to work. I did not receive any e...

LeoRager

Community Legend

877 Views

7 replies

0 likes

Other
Student
  • 877 Views
  • 7 replies
  • 0 likes

Error during subscription attempt for student discount

Hey, I have signed up for the student discount for Spotify Premium, but just as I sent my verification documents the screen got stuck on an endless loading loop so I closed the window, so I didn't get any confirmation or information about what to do ...

Casual Listener

Hey, I have signed up for the student discount for Spotify Premium, but just as I sent my verification documents the screen got stuck on an endless loading loop so I closed the window, so I didn't ge...

Kyjara

Casual Listener

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Addebito effettuato ma nessun servizio

Salve, ho attivato spotify Premium for students, nonostante mi sia stato fatto un addebito da 4,99€, ho inserito le credenziali del mio Ateneo, ma niente..l'account non e stato attivato. Cosa fare?

Newbie

Salve, ho attivato spotify Premium for students, nonostante mi sia stato fatto un addebito da 4,99€, ho inserito le credenziali del mio Ateneo, ma niente..l'account non e stato attivato. Cosa fare?

imattolo

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Student Discount Rejected - Why?

I just tried to sign up for the student discount, but was rejected. My school is listed, and I used the same name listed on my student account. I am a full time student, enrolled in 12 credits. Please help, I'm poor and this student discount is such ...

Newbie

I just tried to sign up for the student discount, but was rejected. My school is listed, and I used the same name listed on my student account. I am a full time student, enrolled in 12 credits. ...

CryticalAce

Spotify Star

651 Views

1 replies

0 likes

Student
  • 651 Views
  • 1 replies
  • 0 likes

Student discounts expired need to renew and prove still student

My account said I need to renew my student discount Spotify charged me 10.99 already even though it's supposed to be 4.99 and now both my accounts on Hulu and Spotify aren't working...HELP

Newbie

My account said I need to renew my student discount Spotify charged me 10.99 already even though it's supposed to be 4.99 and now both my accounts on Hulu and Spotify aren't working...HELP

CryticalAce

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

3 times deduction

I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean?

Newbie

 I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean? 

JordanOakley

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Paid, but it didn’t verify

So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID. I tried to redo it but the money had already come out of my account and now I’m down 8 bucks and no premium

Casual Listener

So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID.    I tried to redo it but the money had already ...

Yunaphie

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution Renew student discount

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my current credit card information to complete said re...

Casual Listener

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my ...

Alfredo

Roadie

455 Views

1 replies

0 likes

Student
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount charged but without premium

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Newbie

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Alfredo

Roadie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Account not working

Hi There,I have been accepted as Student and I received an email saying thatI should complete the payment from my account.. I cannot find any clue about this.Onthe other hand I have already been charged but spotify does not work offline.What should I...

Casual Listener

Hi There, I have been accepted as Student and I received an email saying that I should complete the payment from my account.. I cannot find any clue about this. Onthe other hand I have already bee...

Alfredo

Roadie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Spotify Account

Hello, I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu. I can not get in touch with anyone from spotify. Please reply as soon as possi...

Casual Listener

Hello,    I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu.  &nbsp...

dkhalili

Casual Listener

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

How long does it take to verify a student id

I have applied for student discount few days ago, how long do I need to wait to be verified?

Newbie

I have applied for student discount few days ago, how long do I need to wait to be verified?   

Bethany_Dawn

Community Legend

7020 Views

1 replies

0 likes

  • 7020 Views
  • 1 replies
  • 0 likes