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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9890 Views

6 replies

1 likes

Premium for Students
  • 9890 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15692 Views

10 replies

2 likes

Premium for Students
  • 15692 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25127 Views

11 replies

1 likes

Premium for Students
  • 25127 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170386 Views

110 replies

148 likes

Premium for Students
  • 170386 Views
  • 110 replies
  • 148 likes

Superuser Contribution Renew student discount

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my current credit card information to complete said re...

Casual Listener

Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my ...

Alfredo

Roadie

457 Views

1 replies

0 likes

Student
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount charged but without premium

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Newbie

Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.

Alfredo

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Account not working

Hi There,I have been accepted as Student and I received an email saying thatI should complete the payment from my account.. I cannot find any clue about this.Onthe other hand I have already been charged but spotify does not work offline.What should I...

Casual Listener

Hi There, I have been accepted as Student and I received an email saying that I should complete the payment from my account.. I cannot find any clue about this. Onthe other hand I have already bee...

Alfredo

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Spotify Account

Hello, I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu. I can not get in touch with anyone from spotify. Please reply as soon as possi...

Casual Listener

Hello,    I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu.  &nbsp...

dkhalili

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

How long does it take to verify a student id

I have applied for student discount few days ago, how long do I need to wait to be verified?

Newbie

I have applied for student discount few days ago, how long do I need to wait to be verified?   

Bethany_Dawn

Community Legend

7044 Views

1 replies

0 likes

  • 7044 Views
  • 1 replies
  • 0 likes

Student Credentials used for another account

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are linked with another account

Casual Listener

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are li...

songassistant

Composer

2383 Views

5 replies

0 likes

  • 2383 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Discount

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?

Casual Listener

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?  

GuilhermeStacci

Casual Listener

638 Views

2 replies

1 likes

  • 638 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student Discount

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I received an email from SheerID Verification and it sta...

Newbie

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I rec...

Aimee_T

Roadie

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Student premium-payment

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...

Newbie

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...

Maxim

Spotify Star

577 Views

1 replies

0 likes

Payment
Premium
Student
verify
  • 577 Views
  • 1 replies
  • 0 likes

Problem renewing student discount

I have been trying to renew my student discount for weeks it keeps saying Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending charg...

Casual Listener

I have been trying to renew my student discount for weeks it keeps saying  Unfortunately, we couldn't confirm that you're a student.  Please check your details and try again. If we st...

Undftd23

Casual Listener

856 Views

4 replies

0 likes

  • 856 Views
  • 4 replies
  • 0 likes

Student premium subscription

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charged until I proved that I was a student. Afterwards I...

Newbie

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charge...

Maxim

Spotify Star

459 Views

1 replies

0 likes

Student
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Out of Country Student Subscription

Hi Spotify!I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school.

Newbie

Hi Spotify! I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school. 

Alfredo

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I was approve for the student discount about 2 months ago. My mom wanted to add me on the family plan so i discontinue the student. I am now on th family but she havnt paid the bill so I want to add the student but it is saying I an non-elligable.

Newbie

I was approve for the student discount about 2 months ago. My mom wanted to add me on the family plan so i discontinue the student. I am now on th family but she havnt paid the bill so I want to add ...

Alfredo

Roadie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gap Semester

Hello! My name is Kaitlin and I am a student at Utah State University. I have taken 4 months off to teach English in Spain with my universtiy, but because I am not technically enrolled in any classes at my universtiy, I think that is what is preventi...

Newbie

Hello! My name is Kaitlin and I am a student at Utah State University. I have taken 4 months off to teach English in Spain with my universtiy, but because I am not technically enrolled in any classes...

Alfredo

Roadie

1182 Views

1 replies

0 likes

  • 1182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I used student discount option and gave my credit card informations for one month but when i checked my bill. There was 3 bill for only one month.

Newbie

I used student discount option and gave my credit card informations for one month but when i checked my bill. There was 3 bill for only one month. 

Alfredo

Roadie

447 Views

1 replies

0 likes

Student
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution student subscription didn't work

I had student subscription and was told to renew it, which I did. Yet, I just got the bill and it charged me the standard £9.99. How can I get this fixed?

Newbie

I had student subscription and was told to renew it, which I did. Yet, I just got the bill and it charged me the standard £9.99. How can I get this fixed?

Alfredo

Roadie

450 Views

1 replies

0 likes

Student
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student isn't working

HelloI subscribed to a student subscription since November (my bank account is taken on the 5th of each month) but it shows me that I am not premium while I have never stopped my subscription. Can you help me please

Newbie

Hello I subscribed to a student subscription since November (my bank account is taken on the 5th of each month) but it shows me that I am not premium while I have never stopped my subscription. Can ...

Alfredo

Roadie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with the student subscription

Hello. Since I am studying at the university I was thinking of receiving a student discount you offered but I could not succeed with becoming one because there was no option "Germany" within a list on the SheerID I was supposed to verify myself at. T...

Casual Listener

Hello. Since I am studying at the university I was thinking of receiving a student discount you offered but I could not succeed with becoming one because there was no option "Germany" within a list o...

suschkoff

Casual Listener

1121 Views

4 replies

0 likes

  • 1121 Views
  • 4 replies
  • 0 likes

spotify premium for student

Hello. I tried to sign up for Spotify for students but my university is not listed. But despite this, my credit card was billed already with the 5€ payment. I’m Italian.

Newbie

Hello. I tried to sign up for Spotify for students but my university is not listed. But despite this, my credit card was billed already with the 5€ payment. I’m Italian. 

Maxim

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Got charged but nothing happened

Hi, my account got charged twice for the student offer (I was actually going for the normal one) and got charged for the student pack twice, and my school wasn't on sheerID. As a result I just lost money and didn't get premium and it said that my acc...

Newbie

Hi, my account got charged twice for the student offer (I was actually going for the normal one) and got charged for the student pack twice, and my school wasn't on sheerID. As a result I just lost m...

Luke

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes