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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9208 Views

5 replies

0 likes

Premium for Students
  • 9208 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14260 Views

10 replies

2 likes

Premium for Students
  • 14260 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23798 Views

11 replies

1 likes

Premium for Students
  • 23798 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167935 Views

110 replies

148 likes

Premium for Students
  • 167935 Views
  • 110 replies
  • 148 likes

Student Credentials used for another account

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are linked with another account

Casual Listener

How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are li...

songassistant

Composer

2373 Views

5 replies

0 likes

  • 2373 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Discount

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?

Casual Listener

I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?  

GuilhermeStacci

Casual Listener

630 Views

2 replies

1 likes

  • 630 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student Discount

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I received an email from SheerID Verification and it sta...

Newbie

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I rec...

Aimee_T

Roadie

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Student premium-payment

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...

Newbie

Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...

Maxim

Spotify Star

574 Views

1 replies

0 likes

Payment
Premium
Student
verify
  • 574 Views
  • 1 replies
  • 0 likes

Problem renewing student discount

I have been trying to renew my student discount for weeks it keeps saying Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending charg...

Casual Listener

I have been trying to renew my student discount for weeks it keeps saying  Unfortunately, we couldn't confirm that you're a student.  Please check your details and try again. If we st...

Undftd23

Casual Listener

846 Views

4 replies

0 likes

  • 846 Views
  • 4 replies
  • 0 likes

Student premium subscription

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charged until I proved that I was a student. Afterwards I...

Newbie

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charge...

Maxim

Spotify Star

448 Views

1 replies

0 likes

Student
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Out of Country Student Subscription

Hi Spotify!I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school.

Newbie

Hi Spotify! I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school. 

Alfredo

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I was approve for the student discount about 2 months ago. My mom wanted to add me on the family plan so i discontinue the student. I am now on th family but she havnt paid the bill so I want to add the student but it is saying I an non-elligable.

Newbie

I was approve for the student discount about 2 months ago. My mom wanted to add me on the family plan so i discontinue the student. I am now on th family but she havnt paid the bill so I want to add ...

Alfredo

Roadie

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gap Semester

Hello! My name is Kaitlin and I am a student at Utah State University. I have taken 4 months off to teach English in Spain with my universtiy, but because I am not technically enrolled in any classes at my universtiy, I think that is what is preventi...

Newbie

Hello! My name is Kaitlin and I am a student at Utah State University. I have taken 4 months off to teach English in Spain with my universtiy, but because I am not technically enrolled in any classes...

Alfredo

Roadie

1178 Views

1 replies

0 likes

  • 1178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I used student discount option and gave my credit card informations for one month but when i checked my bill. There was 3 bill for only one month.

Newbie

I used student discount option and gave my credit card informations for one month but when i checked my bill. There was 3 bill for only one month. 

Alfredo

Roadie

442 Views

1 replies

0 likes

Student
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution student subscription didn't work

I had student subscription and was told to renew it, which I did. Yet, I just got the bill and it charged me the standard £9.99. How can I get this fixed?

Newbie

I had student subscription and was told to renew it, which I did. Yet, I just got the bill and it charged me the standard £9.99. How can I get this fixed?

Alfredo

Roadie

447 Views

1 replies

0 likes

Student
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student isn't working

HelloI subscribed to a student subscription since November (my bank account is taken on the 5th of each month) but it shows me that I am not premium while I have never stopped my subscription. Can you help me please

Newbie

Hello I subscribed to a student subscription since November (my bank account is taken on the 5th of each month) but it shows me that I am not premium while I have never stopped my subscription. Can ...

Alfredo

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with the student subscription

Hello. Since I am studying at the university I was thinking of receiving a student discount you offered but I could not succeed with becoming one because there was no option "Germany" within a list on the SheerID I was supposed to verify myself at. T...

Casual Listener

Hello. Since I am studying at the university I was thinking of receiving a student discount you offered but I could not succeed with becoming one because there was no option "Germany" within a list o...

suschkoff

Casual Listener

1106 Views

4 replies

0 likes

  • 1106 Views
  • 4 replies
  • 0 likes

spotify premium for student

Hello. I tried to sign up for Spotify for students but my university is not listed. But despite this, my credit card was billed already with the 5€ payment. I’m Italian.

Newbie

Hello. I tried to sign up for Spotify for students but my university is not listed. But despite this, my credit card was billed already with the 5€ payment. I’m Italian. 

Maxim

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Got charged but nothing happened

Hi, my account got charged twice for the student offer (I was actually going for the normal one) and got charged for the student pack twice, and my school wasn't on sheerID. As a result I just lost money and didn't get premium and it said that my acc...

Newbie

Hi, my account got charged twice for the student offer (I was actually going for the normal one) and got charged for the student pack twice, and my school wasn't on sheerID. As a result I just lost m...

Luke

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Spotify studentenkorting

Hoi! Momenteel heb ik spotify premium en ben ik student. Alleen zou ik het fijn vinden als ik ook gebruik kan maken van de studentenkorting. Ik heb geprobeerd mij aan te melden via de website alleen heb ik geen creditcard dus kan ik mij niet aanmelde...

Casual Listener

Hoi!   Momenteel heb ik spotify premium en ben ik student. Alleen zou ik het fijn vinden als ik ook gebruik kan maken van de studentenkorting. Ik heb geprobeerd mij aan te melden via de websit...

quinlanvh

Newbie

5853 Views

21 replies

3 likes

  • 5853 Views
  • 21 replies
  • 3 likes

Mi suscripcion Premium estudiante no funciona

Hola!He solicitado la cuenta Premium estudiante, me han cobrado el dinero correspondiente y me han enviado un correo de SheerID confirmando que soy estudiante y puedo empezar a beneficiarme de esta oferta. Pero al darle a completar compra me lleva a ...

Newbie

Hola! He solicitado la cuenta Premium estudiante, me han cobrado el dinero correspondiente y me han enviado un correo de SheerID confirmando que soy estudiante y puedo empezar a beneficiarme de esta...

flemingiat

Newbie

1294 Views

2 replies

0 likes

premium para estudiantes
Student
  • 1294 Views
  • 2 replies
  • 0 likes

Stdent Discount

Hi yesterday i paid for student discount but i can’t use it. So i want to change to the premium.How can i change it and if i change it should i pay 11.99 or pay just difference??

Newbie

Hi yesterday i paid for student discount but i can’t use it. So i want to change to the premium. How can i change it and if i change it should i pay 11.99 or pay just difference??

juliapaz

Casual Listener

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Says Im not a student any more but I am?

I had a Student Premium account under spotify for about a year - they notified me that I needed to reverify my account or I would get charged the normal price. I wasnt sure how to reverify so I deleted my subscription, but I still kept my account/pro...

Newbie

I had a Student Premium account under spotify for about a year - they notified me that I needed to reverify my account or I would get charged the normal price. I wasnt sure how to reverify so I delet...

JordanOakley

Roadie

1487 Views

1 replies

0 likes

  • 1487 Views
  • 1 replies
  • 0 likes

Student discount

Hey! I didnt know there was student discount before my friend telling me (sorry for my bad english). So I chose student discount now, but do I have to exit my other Normal premium account or does it do that automatically? I dont want to pay for the n...

Newbie

Hey!   I didnt know there was student discount before my friend telling me (sorry for my bad english). So I chose student discount now, but do I have to exit my other Normal premium accou...

peter90

Newbie

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes