Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10683 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17301 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26372 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172647 Views
110 replies
148 likes
I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean?
I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean?
Roadie
573 Views
1 replies
0 likes
So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID. I tried to redo it but the money had already come out of my account and now I’m down 8 bucks and no premium
So I was trying to get the premium student thing, which took me to the page, and the page bugged out when I took a photo of my student ID. I tried to redo it but the money had already ...
Casual Listener
625 Views
2 replies
0 likes
Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my current credit card information to complete said re...
Since most people don't stay in school for only a year, I'm wondering why there isn't a "renew" option. The only options available are to re-sign up for the student discount. It also doesn't save my ...
Roadie
467 Views
1 replies
0 likes
Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.
Hi. I've been succesfully verified as student and I have been charged the amount of one month for the premium, but I still cannot use premium.
Roadie
426 Views
1 replies
0 likes
Hi There,I have been accepted as Student and I received an email saying thatI should complete the payment from my account.. I cannot find any clue about this.Onthe other hand I have already been charged but spotify does not work offline.What should I...
Hi There, I have been accepted as Student and I received an email saying that I should complete the payment from my account.. I cannot find any clue about this. Onthe other hand I have already bee...
Roadie
437 Views
1 replies
0 likes
Hello, I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu. I can not get in touch with anyone from spotify. Please reply as soon as possi...
Hello, I was signed up for the Spotify/Hulu student account, i was paying $4.99/month, but as of last week, I was charged $9.99 and I am no longer able to connect to Hulu.  ...
Casual Listener
456 Views
2 replies
0 likes
I have applied for student discount few days ago, how long do I need to wait to be verified?
I have applied for student discount few days ago, how long do I need to wait to be verified?
Community Legend
7084 Views
1 replies
0 likes
How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are linked with another account
How can I unlink my student info with another account? I lost that account and I have a new one and I want to get the student discount premium but it’s saying I can’t because those credentials are li...
Composer
2392 Views
5 replies
0 likes
I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?
I want to get a premium student discount, but i have to pay with my dad's credit card (i don't have one because i don't work yet). So i put his informations or mine?
Casual Listener
653 Views
2 replies
1 likes
I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I received an email from SheerID Verification and it sta...
I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I rec...
Roadie
492 Views
1 replies
0 likes
Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a charge in my debit card. And in my subscription page it ...
Hello, this morning I paid for Spotify premium for students. But the page for verifying my student status didn't appear, so I closed the page. I didn't verify my student status but i received a c...
Spotify Star
592 Views
1 replies
0 likes
I have been trying to renew my student discount for weeks it keeps saying Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending charg...
I have been trying to renew my student discount for weeks it keeps saying Unfortunately, we couldn't confirm that you're a student. Please check your details and try again. If we st...
Casual Listener
870 Views
4 replies
0 likes
I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charged until I proved that I was a student. Afterwards I...
I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charge...
Spotify Star
470 Views
1 replies
0 likes
Hi Spotify!I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school.
Hi Spotify! I will most likely be attending University in Canada. I was wondering if I am eligible for the Student subscription if attending an out of country school.
Roadie
375 Views
1 replies
0 likes
I was approve for the student discount about 2 months ago. My mom wanted to add me on the family plan so i discontinue the student. I am now on th family but she havnt paid the bill so I want to add the student but it is saying I an non-elligable.
I was approve for the student discount about 2 months ago. My mom wanted to add me on the family plan so i discontinue the student. I am now on th family but she havnt paid the bill so I want to add ...
Roadie
390 Views
1 replies
0 likes
Hello! My name is Kaitlin and I am a student at Utah State University. I have taken 4 months off to teach English in Spain with my universtiy, but because I am not technically enrolled in any classes at my universtiy, I think that is what is preventi...
Hello! My name is Kaitlin and I am a student at Utah State University. I have taken 4 months off to teach English in Spain with my universtiy, but because I am not technically enrolled in any classes...
Roadie
1194 Views
1 replies
0 likes
I used student discount option and gave my credit card informations for one month but when i checked my bill. There was 3 bill for only one month.
I used student discount option and gave my credit card informations for one month but when i checked my bill. There was 3 bill for only one month.
Roadie
452 Views
1 replies
0 likes
I had student subscription and was told to renew it, which I did. Yet, I just got the bill and it charged me the standard £9.99. How can I get this fixed?
I had student subscription and was told to renew it, which I did. Yet, I just got the bill and it charged me the standard £9.99. How can I get this fixed?
Roadie
455 Views
1 replies
0 likes
HelloI subscribed to a student subscription since November (my bank account is taken on the 5th of each month) but it shows me that I am not premium while I have never stopped my subscription. Can you help me please
Hello I subscribed to a student subscription since November (my bank account is taken on the 5th of each month) but it shows me that I am not premium while I have never stopped my subscription. Can ...
Roadie
534 Views
1 replies
0 likes
Hello. Since I am studying at the university I was thinking of receiving a student discount you offered but I could not succeed with becoming one because there was no option "Germany" within a list on the SheerID I was supposed to verify myself at. T...
Hello. Since I am studying at the university I was thinking of receiving a student discount you offered but I could not succeed with becoming one because there was no option "Germany" within a list o...
Casual Listener
1158 Views
4 replies
0 likes
