Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13924 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146893 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34527 Views
19 replies
1 likes
I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's the receipt for the transaction:
I just paid for the premium student but then it asked me for my student documents I didn't have hem ready so I canceled the transaction but the payment was already taken from my bank acount. Here's t...
Casual Listener
1217 Views
4 replies
0 likes
I'm having trouble authorizing my hulu account with my spotify account for the student discount. The help site said to wait 24 hours, and I did that about a week or two ago and I still haven't had any luck. I only had to renew my subscription, becaus...
I'm having trouble authorizing my hulu account with my spotify account for the student discount. The help site said to wait 24 hours, and I did that about a week or two ago and I still haven't had an...
Community Legend
422 Views
1 replies
0 likes
So I verified my account as a student but the link in the email leads me to a website which shows me that the page no longer exists. I have my main spotify account linked to a gmail account yet I registered my univerity mail in SheerID, I dont know i...
So I verified my account as a student but the link in the email leads me to a website which shows me that the page no longer exists. I have my main spotify account linked to a gmail account ye...
Roadie
1065 Views
3 replies
0 likes
Please help
Please help
Community Legend
419 Views
2 replies
0 likes
Why am I getting a double charge for student subscription?
Why am I getting a double charge for student subscription?
Community Legend
564 Views
1 replies
0 likes
Alguem pode me ajudar? Fiz o plano de 8,50 na conta premium como estudante meu cartao passou mais ainda esta aparecendo como free
Alguem pode me ajudar? Fiz o plano de 8,50 na conta premium como estudante meu cartao passou mais ainda esta aparecendo como free
Spotify Star
512 Views
1 replies
0 likes
hi there,today I did a request for spotify student promotion.CASH DRAWED from my credit card (in the page it was saying that they won't be drawing the cash till confirmation!!) , yet still I don't have a premium account or any information mail.My spo...
hi there, today I did a request for spotify student promotion. CASH DRAWED from my credit card (in the page it was saying that they won't be drawing the cash till confirmation!!) , yet still...
Newbie
748 Views
1 replies
0 likes
Hello I'm a student and I availed the premium for students. I use Paymaya as an payment instrument. Spotify showed a message that I will not be charged until i send my 3 valid school ids or documents but then when I checked my account they already ch...
Hello I'm a student and I availed the premium for students. I use Paymaya as an payment instrument. Spotify showed a message that I will not be charged until i send my 3 valid school ids or d...
Spotify Star
689 Views
3 replies
0 likes
Hi, Im front the Czech republice i would like to buy premium Spotify for students. But There are problems with payment... My bank Said that everything is ok, but on your is problem with date of expiration... My date is 10/19 but You are Getting infor...
Hi, Im front the Czech republice i would like to buy premium Spotify for students. But There are problems with payment... My bank Said that everything is ok, but on your is problem w...
Community Legend
354 Views
1 replies
0 likes
On December 30, 2017, I entered my credit card information, verified my student status, and received an e-mail from SheerID indicating my status was verified. The e-mail from Sheer ID said:"You're verified!We verified that you're enrolled in an accre...
...aid: "You're verified! We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to complete your purchase....
Community Legend
536 Views
1 replies
0 likes
Solo tengo mi numero de pedido y jamas llego mi recibo,solo tengo mi numero de orden.Si es que se cargo a mi cuenta y ni siquiera tengo el servicio ahora como lo cancelo?
Solo tengo mi numero de pedido y jamas llego mi recibo,solo tengo mi numero de orden.Si es que se cargo a mi cuenta y ni siquiera tengo el servicio ahora como lo cancelo?
Newbie
445 Views
1 replies
0 likes
I’m trying to change my account to student & it is not recognizing me as a student.
I’m trying to change my account to student & it is not recognizing me as a student.
Roadie
416 Views
1 replies
0 likes
Hi! So I saw that my Country (Portugal) is in the list for the Spotify Student program, but I don't know if my university is included or not. Is there any way to check? Like a list?
Hi! So I saw that my Country (Portugal) is in the list for the Spotify Student program, but I don't know if my university is included or not. Is there any way to check? Like a list?
Newbie
35541 Views
2 replies
1 likes
Hello, I paid for Student Premium yet i can not use it. Please reply as soon as possible. Thanks.
Hello, I paid for Student Premium yet i can not use it. Please reply as soon as possible. Thanks.
Community Legend
928 Views
9 replies
0 likes
I was researching student membership the code came in I have entered the code (the money would not be withdrawn without filling out the membership information) I closed the page before filling out the membership information and my money was withdrawn...
I was researching student membership the code came in I have entered the code (the money would not be withdrawn without filling out the membership information) I closed the page before...
Spotify Star
349 Views
1 replies
0 likes
Hello i registered for the student promotion at last week. Your system was taken the first payment from my bank but still i havent recieve the your acception link by the my mail address. so how can i get it or how do you find the solution about it.my...
Hello i registered for the student promotion at last week. Your system was taken the first payment from my bank but still i havent recieve the your acception link by the my mail address. so how can i...
Community Legend
698 Views
5 replies
0 likes
Hi, I'm trying to switch from my normal Premium to student Premium (canada). My university is listed in the options but once I finish filling up the information, it takes me to another page that says "I'll be sent to my school portal to verify" I don...
Hi, I'm trying to switch from my normal Premium to student Premium (canada). My university is listed in the options but once I finish filling up the information, it takes me to another...
Newbie
25459 Views
19 replies
4 likes
Hi I started the application to sign a student plan, they said that they will not be charged until they prove that my documents are valid, But yes i sent the documents, i was charged the **bleep** of my card, and still with a free
Hi I started the application to sign a student plan, they said that they will not be charged until they prove that my documents are valid, But yes i sent the documents, i was charged th...
Community Legend
479 Views
1 replies
1 likes
I've made an account and applied to the stud. discount premium account, I was charged accordingly, but my account still appears as Spotify Free. how do I make it work as aq premium ac.?
I've made an account and applied to the stud. discount premium account, I was charged accordingly, but my account still appears as Spotify Free. how do I make it work as aq premium ac.?
Regular
444 Views
1 replies
5 likes
Hi there, I've been a Premium user for many years but I'm also a student and I've seen that there is a discount. How can I apply to this plan? Best,
Hi there, I've been a Premium user for many years but I'm also a student and I've seen that there is a discount. How can I apply to this plan? Best,
Community Legend
312 Views
1 replies
0 likes
