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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29274 Views

20 replies

0 likes

Premium for Students
  • 29274 Views
  • 20 replies
  • 0 likes

Superuser Contribution Plan estudiante problema al pagar

Hoy quise suscribirme al plan estudiante pero me pedia subir unos archivos para comprobar que era estudiante, al momento que iba a subirlos la pagina se volvio a cargar y se me debito los 3$ que vale y no obtuve mi suscripcion por favor que hago

Newbie

Hoy quise suscribirme al plan estudiante pero me pedia subir unos archivos para comprobar que era estudiante, al momento que iba a subirlos la pagina se volvio a cargar y se me debito los 3$ que vale...

danilalalaw

Newbie

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Student premium discount

I am very upset with spotify because it says that I am apart of the student subscription/discount and should pay $4.99/month. Yet, they charged me $9.99 this month and I don't know where I can find an email to discuss this with them.

Newbie

I am very upset with spotify because it says that I am apart of the student subscription/discount and should pay $4.99/month. Yet, they charged me $9.99 this month and I don't know where I can find a...

LeoRager

Community Legend

332 Views

2 replies

1 likes

  • 332 Views
  • 2 replies
  • 1 likes

i payed for the spotify student but didnt get it

Hey, i payed for spotiy student but nothing happend and they took the money from the card aswell so i need help now Email: Oskar-wadstrom@telia.com

Newbie

Hey, i payed for spotiy student but nothing happend and they took the money from the card aswell so i need help now   Email: Oskar-wadstrom@telia.com

vinjski

Gig Goer

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

No response

I submitted documents 2 weeks ago but didn't get any response from Spotify...i am a student studying in canada in Lambton college

Newbie

I submitted documents 2 weeks ago but didn't get any response from Spotify...i am a student studying in canada in Lambton college

Luke

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!! Renewing spotify student

My student discount ran out and I'm unsure on how to renew it. All I can find is the option to make a new contract for spotify student [here](https://www.spotify.com/de/student/). I don't want to be billed twice though, since I'm already paying the r...

Newbie

My student discount ran out and I'm unsure on how to renew it. All I can find is the option to make a new contract for spotify student [here](https://www.spotify.com/de/student/). I don't want t...

Maxim

Spotify Star

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

Spotify etudiant

Bonjour, je suis en BTS batiment sur Bordeaux mais il semblerait que l’offre ne s’adresse qu’aux etudiants en universite et IUT, et mon ecole n’est pas reconnue, puis-je quand meme y acceder ?

Newbie

Bonjour, je suis en BTS batiment sur Bordeaux mais il semblerait que l’offre ne s’adresse qu’aux etudiants en universite et IUT, et mon ecole n’est pas reconnue, puis-je quand meme y acceder ?

700 Views

0 replies

0 likes

  • 700 Views
  • 0 replies
  • 0 likes

Paguei e nao usei

Fiz o cadastro e coloquei os dados do cartao e debitaram antes de finalizar o envio da declaracao de estudante. Agora paguei por algo que nao finalizei. Quero meu dinheiro de volta.

Newbie

Fiz o cadastro e coloquei os dados  do cartao e debitaram antes de finalizar o envio da declaracao de estudante. Agora paguei por algo que nao finalizei. Quero meu dinheiro de volta.

Bittencourt

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Desconto estudante

Boa tarde! Solicitei a conta Premium para universitarios no dia 16/01/2018, enviei foto do meu comprovante como pedido, mas ate hoje nao recebi nenhum retorno. A minha conta ainda aparece como "free" e nao consigo utilizar as vantagens do Premium.O q...

Newbie

Boa tarde! Solicitei a conta Premium para universitarios no dia 16/01/2018, enviei foto do meu comprovante como pedido, mas ate hoje nao recebi nenhum retorno. A minha conta ainda aparece como "...

Bittencourt

Spotify Star

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

I paid for my spotify student account and it isn't activating my student account.

I paid for my student account, and the payment went through and is posted. I still don't have my premium account and I've been waiting for two days now. I got the email saying I was verifed for being a student, and I clicked complete purchase and it ...

Newbie

I paid for my student account, and the payment went through and is posted. I still don't have my premium account and I've been waiting for two days now. I got the email saying I was verifed for being...

LucasBonfa

Casual Listener

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

My student credentials are already in use... but not by me?

Hi! I am currently a college student at Indiana University. I am trying to access the Student Discount for premium but it says my academic credentials are already in use. I do not have a Spotify Premium account so I am not sure how this could be. Is ...

Newbie

Hi! I am currently a college student at Indiana University. I am trying to access the Student Discount for premium but it says my academic credentials are already in use. I do not have a Spotify Prem...

LordRollin

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Charged for students substiption

Hey by mistake i pressed a studnets subsription, get charged for it but i dont have a sheerid. Any chance to get money back?

Newbie

Hey by mistake i pressed a studnets subsription, get charged for it but i dont have a sheerid. Any chance to get money back?

LordRollin

Community Legend

389 Views

1 replies

0 likes

Student
  • 389 Views
  • 1 replies
  • 0 likes

Student

I have payed for the normal premium, but I want to get the student. Is there any way I can change it and get the rest of the money back?

Newbie

I have payed for the normal premium, but I want to get the student. Is there any way I can change it and get the rest of the money back?

Maxim

Spotify Star

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

I paid two times and I am waiting for my verfication of being student.

I do not know what to do I just wanted to get premium and I paid two times by mistake and nothing happened yet.

Newbie

I do not know what to do I just wanted to get premium and I paid two times by mistake and nothing happened yet.

ViruS_upl0Aded

Casual Listener

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

I was verified as students, but I can't access to the payment system

I have already recieved the confirmation of my verification as student, but when I click on the purchase option, I'm sent to a no longer exitant webpage. If I go to improve account (student discount selected) and give my card number, it redirects me ...

Newbie

I have already recieved the confirmation of my verification as student, but when I click on the purchase option, I'm sent to a no longer exitant webpage.  If I go to improve account (student di...

ViruS_upl0Aded

Casual Listener

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

2 pending payments after applying for student discount?

Hi, I was trying to apply for the student discount on my phone, although didn’t have the required information. I was charged the pending payment at that time. I then tried to proceed with the student discount when I got home, and was charged the pend...

Newbie

Hi,   I was trying to apply for the student discount on my phone, although didn’t have the required information. I was charged the pending payment at that time.    I then tried to ...

LeoRager

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

student status linked with someone else's account

my friend was logged into spotify on my computer. I went to buy premium with my student discount without realizing I was still logged into her account. Once I realized i imediatly had her cancel the subscription. However, I can no longer get premium ...

Newbie

my friend was logged into spotify on my computer. I went to buy premium with my student discount without realizing I was still logged into her account. Once I realized i imediatly had her cancel the ...

LeoRager

Community Legend

3246 Views

1 replies

0 likes

Student
  • 3246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Studentenkorting alleen met creditcard

Beste, Ik heb al heel de pagina afgestruind, maar ik heb nog geen duidelijkheid. Alleen bij studentenkorting is het niet mogelijk om Ideal te betalen, maar alleen met creditcard. Wat nu als je een student bent en geen creditcard hebt? Wat de meeste s...

Newbie

Beste,    Ik heb al heel de pagina afgestruind, maar ik heb nog geen duidelijkheid. Alleen bij studentenkorting is het niet mogelijk om Ideal te betalen, maar alleen met creditcard. Wat n...

Lotusje

Newbie

1273 Views

3 replies

6 likes

  • 1273 Views
  • 3 replies
  • 6 likes

Premium for students active but the debit occurs integral

Since last year the discount is active in my account but monthly is discounted the full amount. As attached, the company that takes care said that the discount has been active since 2017. There are also duplication of charges, not the first time, how...

Newbie

Since last year the discount is active in my account but monthly is discounted the full amount. As attached, the company that takes care said that the discount has been active since 2017. There are a...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

Solved!! Student abo zu Family Premium

hallo,hatte bisher ein Studen Premium Abo, aber seit vorhin eine Einladung zum Family Premium Abo angenommen. kann mein Student Abo jetzt nirgends kuendigen oder wird das automatisch beruecksichtigt, dass ich nicht mehr zahlen muss? Family Premium ha...

Newbie

hallo, hatte bisher ein Studen Premium Abo, aber seit vorhin eine Einladung zum Family Premium Abo angenommen. kann mein Student Abo jetzt nirgends kuendigen oder wird das automatisch beruecksichtig...

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Charging my credit card without Spotify Premium!

Hey there!So recently I tried to get spotify premium for students so I signed up, wrote down my credit card number and after that, I had to select the university where I'm studying. So turns out my school isn't there so I just went back. Suddenly the...

Casual Listener

Hey there! So recently I tried to get spotify premium for students so I signed up, wrote down my credit card number and after that, I had to select the university where I'm studying. So turns out m...

leeeviiinaaaa

Casual Listener

697 Views

2 replies

1 likes

  • 697 Views
  • 2 replies
  • 1 likes