Student discount

[user-removed]

I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and they said Spotify gave my money back at the same time with confirmation mail. Today I tried it again. I paid the money and waiting the result. If it happens again what should I do?

[SergioDavid]

Hey @user-removed, welcome to the Community!

If the issue happens again, try signing up for the discount using an incognito window to see if it makes a difference.

Be sure to keep us posted.