Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
11585 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
141017 Views
102 replies
142 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
33026 Views
19 replies
1 likes
Hello,Can you prepay the whole year of premium or student account? Or only month to month payment is available?
Hello, Can you prepay the whole year of premium or student account? Or only month to month payment is available?
Community Legend
5203 Views
5 replies
0 likes
Hey i just signed up for student discount, got verified and in the email URL for the next step gives me a 404 error.On top of this I also was charged twice on my mastercard at a rate of 4.99 (the student rate).I hope this can be resolved quickly, tha...
Hey i just signed up for student discount, got verified and in the email URL for the next step gives me a 404 error. On top of this I also was charged twice on my mastercard at a rate of 4.99 (the s...
Community Legend
1047 Views
1 replies
0 likes
Cosa vuol dire che devo aspettare qualche giorno per attivare premium studenti? Assolutamente no, mi rifiuto di aspettare così tanto, a me Spotify serve domattina e non posso di certo viaggiare senza musica solo perché voi lavorate troppo lentamente....
Cosa vuol dire che devo aspettare qualche giorno per attivare premium studenti? Assolutamente no, mi rifiuto di aspettare così tanto, a me Spotify serve domattina e non posso di certo viaggiare senza...
Community Legend
399 Views
1 replies
0 likes
.
.
Community Legend
326 Views
1 replies
0 likes
Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pagare non appena i 2 mesi di prova gratuita saranno s...
Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pag...
Community Legend
500 Views
3 replies
0 likes
I signed up for the student discounted premium/Hulu subscription. I was charged the discounted rate, but not given premium access. I havent been asked for anything, nor have I received an email confirmation of anything further I need to do. This is t...
I signed up for the student discounted premium/Hulu subscription. I was charged the discounted rate, but not given premium access. I havent been asked for anything, nor have I received an email confi...
Roadie
256 Views
1 replies
0 likes
fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias
fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias
Spotify Star
414 Views
1 replies
0 likes
Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!
Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you! <removed sensitive info>
Community Legend
298 Views
1 replies
0 likes
Spotify charge me with discount , but receive email sayin dont aprove my student card.Anybody know what i need to do ?
Spotify charge me with discount , but receive email sayin dont aprove my student card. Anybody know what i need to do ?
Newbie
663 Views
1 replies
1 likes
hi! i was subscribing earlier for the student promo of spotify premium. however, before uploading my school documents, i accidentally closed the browser. i repeated the steps again and i found out that i was charged twice. is there anyway that i can ...
hi! i was subscribing earlier for the student promo of spotify premium. however, before uploading my school documents, i accidentally closed the browser. i repeated the steps again and i found out th...
Community Legend
283 Views
1 replies
0 likes
Hello,I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounted upgrade there is a PayPal-option so I thought this ...
Hello, I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounte...
Community Legend
3461 Views
3 replies
0 likes
I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid it, i want to get money back or a spotify premium. *sni...
I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid...
Roadie
362 Views
1 replies
0 likes
I applied for student discount and my student certificate was approved this morning but (even if i paid it) i do not still have premium account. When i enter the link which is sent to my email, it direct me to pay again. I used ING Bank, Ininal card....
I applied for student discount and my student certificate was approved this morning but (even if i paid it) i do not still have premium account. When i enter the link which is sent to my email, it di...
Roadie
262 Views
1 replies
0 likes
I am very upset bc I have been using Spotify student for the past year, went on to renew my account today, but now it says I’m out back to just the normal premium plan. As I’m trying to renew it & putting in my school & card information, they are say...
...he 9.99 & not have access to my Hulu when all these other students can & I have been using Spotify consistently this past year.
Music Fan
309 Views
1 replies
0 likes
I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?
I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?
Spotify Star
331 Views
1 replies
0 likes
my student discount was expired because I had switched school, I managed to reinstate my student discount by updating my new student information, however now that I've switched it, My hulu account through spotify account isn't reactivating and trying...
my student discount was expired because I had switched school, I managed to reinstate my student discount by updating my new student information, however now that I've switched it, My hulu account th...
Roadie
303 Views
1 replies
0 likes
I have completed the necessery processes and price was taken by spotify, but i have not got any mail about sheer id. I'm still have a free account. I tried many times to check my e_mail box and other categories also.
I have completed the necessery processes and price was taken by spotify, but i have not got any mail about sheer id. I'm still have a free account. I tried many times to check my e_mail box and other...
Spotify
555 Views
3 replies
0 likes
As a student, we normally don't have creditc cards yet and it's a hard time borrowing one from our parents. So, I'd like to suggest to add other payment methods such as through load. Just like the ones used for paying P129/month. It would be really h...
As a student, we normally don't have creditc cards yet and it's a hard time borrowing one from our parents. So, I'd like to suggest to add other payment methods such as through load. Just like the on...
Roadie
446 Views
1 replies
0 likes
Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.
Me cobraron 2 meses en lugar de 1, quiero saber si me rembolsaran un mes o lo tomarán en cuenta.
Roadie
435 Views
1 replies
0 likes
Hello,I am a student and I selected the Premium for students' subscription: I paid 4,99 euro and I also received the SheerID Verification and completed the purchase but when I access my account it keeps saying me that the payment hasn't been successf...
Hello, I am a student and I selected the Premium for students' subscription: I paid 4,99 euro and I also received the SheerID Verification and completed the purchase but when I access my account i...
Roadie
359 Views
1 replies
0 likes
