Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9028 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
13700 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23511 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167279 Views
110 replies
148 likes
Resubscried to my student+hulu account a couple weeks ago and not only have I been charged $9.99 for my student account I've also been charged $9.99 for my hulu account, separately. My account page says I'm successfully signed up for the $4.99 plan b...
Resubscried to my student+hulu account a couple weeks ago and not only have I been charged $9.99 for my student account I've also been charged $9.99 for my hulu account, separately. My account page s...
Roadie
489 Views
1 replies
0 likes
Oi, fiz a assinatura do Spotify com o desconto para estudantes. O valor ja foi debitado no meu cartao , mas ate agora minha conta continua sendo "free" Ja sai e entrei do login inumeras vezes. O que posso fazer?
Oi, fiz a assinatura do Spotify com o desconto para estudantes. O valor ja foi debitado no meu cartao , mas ate agora minha conta continua sendo "free" Ja sai e entrei do login inumeras vezes. ...
Roadie
416 Views
1 replies
0 likes
I sent you a student certificate. For my premium membership. not activated. I paid from the bank card. Despite this, Spotify Account was not premium. I wait for 1 week. I urge you to rescue urgently
I sent you a student certificate. For my premium membership. not activated. I paid from the bank card. Despite this, Spotify Account was not premium. I wait for 1 week. I urge you to rescue urgently
Roadie
631 Views
1 replies
0 likes
Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu account, so the Activate Hulu button does not appear for me ...
Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu a...
Roadie
3577 Views
3 replies
0 likes
Hello! I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?
Hello! I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?
Roadie
442 Views
1 replies
0 likes
I need to change my payment method due to a cancelled credit card. I applied through the "Premium for Students + Hulu." I'm charged through Spotify but it would let me change the payment. I have until the end of the month to change it or I lose both ...
I need to change my payment method due to a cancelled credit card. I applied through the "Premium for Students + Hulu." I'm charged through Spotify but it would let me change the payment....
Roadie
663 Views
1 replies
0 likes
Also, I just got premium today. Is it because of that? Will it take some time before I can apply for the student discount?I already paid $10 for this month though.
Also, I just got premium today. Is it because of that? Will it take some time before I can apply for the student discount? I already paid $10 for this month though.
Roadie
425 Views
1 replies
0 likes
I was trying to get the discount but it won't allow me
I was trying to get the discount but it won't allow me
Roadie
407 Views
1 replies
0 likes
PlanFreeCountry Greece DeviceHuawei P9 Lite 2017Operating SystemAndroid My Question or Issue I went to change my account to premium with a student plan and I entered my Debit Card. After that I was asked my Student ID in order to verify that I was a ...
Plan Free Country Greece Device Huawei P9 Lite 2017 Operating System Android My Question or Issue I went to change my account to premium with a student plan a...
Spotify Star
358 Views
1 replies
0 likes
Ciao! Spero possiate aiutarmi. Ho un account free e volevo usufruire del servizio spotify students. Cosi ho iniziato la procedura e inserito per il pagamento la carta prepagata intestata a mia madre, della quale non riesco a controllare pero' il sald...
Ciao! Spero possiate aiutarmi. Ho un account free e volevo usufruire del servizio spotify students. Cosi ho iniziato la procedura e inserito per il pagamento la carta prepagata i...
Casual Listener
713 Views
2 replies
0 likes
I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and they said Spotify gave my money back at the same ti...
I made a payment for student discount and app sent me to SheerID. After few days I get my confirmation mail and get back to app for enjoy my premium but it was not started. I talked with my bank and ...
Roadie
401 Views
1 replies
0 likes
Hello, i paid for student premium. But i didnt get premium. It happened twice, last month spotify take payment but i didnt get premium and didnt recieve an email about it too.And it happens this month too. What sould i do? The payment is not in pendi...
Hello, i paid for student premium. But i didnt get premium. It happened twice, last month spotify take payment but i didnt get premium and didnt recieve an email about it too. And it happ...
Roadie
445 Views
1 replies
0 likes
Lo primero que hise fue seleccionar premiun para universitarios, llene mis datos y la informacion de mi tarjeta, luego se redirecciono a la pagina oficial de sheerID , mas no a la verificacion, y retrocedi la pagina, y se borraron mis datos, los volv...
Lo primero que hise fue seleccionar premiun para universitarios, llene mis datos y la informacion de mi tarjeta, luego se redirecciono a la pagina oficial de sheerID , mas no a la verificacion, y ret...
Roadie
699 Views
1 replies
0 likes
ME COBRO PREMIUM ESTUDIANTE Y ESTE NO ME LO DIO YA LLEVO 15 DIAS Y NADA NI EL DINERO NI SERVICIO YA HICE DE TODO Y NADA
ME COBRO PREMIUM ESTUDIANTE Y ESTE NO ME LO DIO YA LLEVO 15 DIAS Y NADA NI EL DINERO NI SERVICIO YA HICE DE TODO Y NADA
Roadie
515 Views
1 replies
0 likes
Hice el proceso para recibir el descuento para estudiantes, fue aprobado y cuando hice el pago con mi tarjeta se hicieron 3 cobros por $99.00 para esto yo antes ya contaba con en plan premium, el siguiente mes que se suponia se me iba cobrar a $49.00...
Hice el proceso para recibir el descuento para estudiantes, fue aprobado y cuando hice el pago con mi tarjeta se hicieron 3 cobros por $99.00 para esto yo antes ya contaba con en plan premium, el sig...
Roadie
467 Views
1 replies
0 likes
PlanPremiumCountry USADeviceIphone 6sOperating SystemIOS 10 My Question or Issue I have been paying 10 dollars for the last 3 months and it should have been only 5 because I should have the student discount. I would like to recieve the discount again...
Plan Premium Country USA Device Iphone 6s Operating System IOS 10 My Question or Issue I have been paying 10 dollars for the last 3 months and it should have been only 5 ...
Spotify Star
449 Views
1 replies
0 likes
PlanPremiumCountry MexicoDeviceiPhone 6Operating SystemiOS 10, Windows 10My Question or Issue I have premium with the student´s discount, I got it in January and suddenly today I realized that it had been changed to free, which I did not do it. I´d l...
Plan Premium Country Mexico Device iPhone 6 Operating System iOS 10, Windows 10 My Question or Issue I have premium with the student´s discount, I got it in January and sud...
Spotify Star
363 Views
1 replies
0 likes
I’m not sure of whether I was verified as a student, but my bank account shows two processing charges for Spotify Premium at $4.99. Yet, I still don’t have access to PremiumPlanPremiumCountry United States DeviceiPhone 6Operating SystemiOS 10 My Ques...
I’m not sure of whether I was verified as a student, but my bank account shows two processing charges for Spotify Premium at $4.99. Yet, I still don’t have access to Premium Plan Premium Country ...
Not applicable
794 Views
4 replies
0 likes
My Question or Issue Is there a way to pay the student discount through the payment method of the Optus phone bill? This would be really helpful in my current situation Thanks!
My Question or Issue Is there a way to pay the student discount through the payment method of the Optus phone bill? This would be really helpful in my current situation Thanks!
Not applicable
564 Views
1 replies
0 likes
PlanFreeCountry BrazilDeviceSamsung Galaxy J3 2016Operating SystemAndroid My Question or Issue When trying to pay the student signature a error message shows up, and the browser console also shows a mistake (err_blocked_by_client). I can't finish the...
Plan Free Country Brazil Device Samsung Galaxy J3 2016 Operating System Android My Question or Issue When trying to pay the student signature a error message shows up, an...
Spotify Star
480 Views
1 replies
0 likes
