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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26463 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26463 Views
  • 20 replies
  • 0 likes

Superuser Contribution i bought a student discount but i havent got it yet

Hi, Two days ago I decided to purchase spotify premium, I looked up the cheapest possible way to purchase it and a Student Discount came up.I put the name of my high school and purchased it. I accepted by SheerId but when I clicked the link it always...

  • Visitor
  • Hi, Two days ago I decided to purchase spotify premium, I looked up the cheapest possible way to purchase it and a Student Discount came up.I put the name of my high school and purchased it. I acce...
  • SergioDavid
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewed Student discount yet still charged the full amount.

PlanPremiumCountryCanada My Question or IssueLast month I noticed that it was my one year anniversary on using the Spotify Student Discount. I noticed that I would be reverse back to the regualr premium charge, however I'm still in school so I renewe...

  • Newbie
  • Plan Premium Country Canada     My Question or Issue Last month I noticed that it was my one year anniversary on using the Spotify Student Discount. I noticed that I would be re...
  • SergioDavid
  • Roadie
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! I'm charged for student discount premium even though i dont have it

I decided to get a student discount premium but i wasnt able to finish the process because i had to update my documents to prove that im a student so i closed spotify app mid process but i learned that i was charged for it Premium TurkeyAndroid Am I ...

  • Casual Listener
  • I decided to get a student discount premium but i wasnt able to finish the process because i had to update my documents to prove that im a student so i closed spotify app mid process but i learned th...
  • Luke
  • Spotify Star
  • 590 Views
  • 3 replies
  • 0 likes
  • Student
  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify premium

hola buenas nochesesta tarde me he dado de alta en spotify premium de estudiantes, he dado mis datos bancarios y he enviado mis documentos universitarios. Me ha llegado un correo donde me ponia que habían verificado mis estudios con lo cual tenía ''s...

  • Casual Listener
  • hola buenas noches esta tarde me he dado de alta en spotify premium de estudiantes, he dado mis datos bancarios y he enviado mis documentos universitarios. Me ha llegado un correo donde me ponia &nb...
  • Alfredo
  • Roadie
  • 512 Views
  • 3 replies
  • 0 likes
  • 512 Views
  • 3 replies
  • 0 likes

Superuser Contribution Price student more point

Hi, good morning. My plan for university is 8,50. How to add more one point in my plan? What price?

  • Newbie
  • Hi, good morning. My plan for university is 8,50. How to add more one point in my plan? What price?
  • Alfredo
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Desconto estudante

Assinei Spotify premium a uma 1 semana porém queria alterar meu plano pra a nova promoção do Desconto Universitários, como faço?

  • Newbie
  • Assinei Spotify premium a uma 1 semana porém queria alterar meu plano pra a nova promoção do Desconto Universitários, como faço?
  • Bittencourt
  • Spotify Star
  • 21353 Views
  • 46 replies
  • 0 likes
  • 21353 Views
  • 46 replies
  • 0 likes

Payed full price premium while being student

To whom it may concern, I have been paying the full price for my premium account for five months while being a student. What can be done about this?

  • Newbie
  • To whom it may concern,   I have been paying the full price for my premium account for five months while being a student. What can be done about this?
  • Maxim
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Money back

Hello! I am not a student of High school and according to the rules of using Spotify StudentRabatt Please give 49kr. I missunderstood the information on the website because I’m pretty bad in Swedish language. Thank you for this amazing service! Answe...

  • Newbie
  • Hello!   I am not a student of High school and according to the rules of using Spotify StudentRabatt Please give 49kr. I missunderstood the information on the  website because I’...
  • Maxim
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Student status but paying 10€

Premium (student)Germany Two months ago I was asked to verify my student status after the first twelve months period. I did that and everything went fine, at least I got no error message. However I get charged 10€ instead of 5€.The site about the stu...

  • Casual Listener
  • Premium (student) Germany   Two months ago I was asked to verify my student status after the first twelve months period. I did that and everything went fine, at least I got no error message. ...
  • Luke
  • Spotify Star
  • 408 Views
  • 3 replies
  • 0 likes
  • 408 Views
  • 3 replies
  • 0 likes

O Spotify me cobrou mas não liberou o Premium

Cadastrei pelo cartão de uma amiga que não usa Spotify e ele cobrou duas vezes o valor da conta universitária mas eu ainda continuo usando a conta grátis, fora que não chegou pra mim nenhum e-mail confirmando nada como me apareceu que seria enviado. ...

  • Newbie
  • Cadastrei pelo cartão de uma amiga que não usa Spotify e ele cobrou duas vezes o valor da conta universitária mas eu ainda continuo usando a conta grátis, fora que não chegou pra mim nenhum e-mail co...
  • Bittencourt
  • Spotify Star
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

I was charged premium but I am student

PlanStudentCountry AustraliaDeviceiPhone 6SOperating SystemMac OSX My Question or Issue I have been charged two months of premium membership when I am a student. I have verified it and tried to again and it says it has been done. How can I try to get...

  • Regular
  • Plan Student Country  Australia Device iPhone 6S Operating System Mac OSX  My Question or Issue   I have been charged two months of premium membership when I am a student. I ...
  • ylberrrr
  • Regular
  • 438 Views
  • 3 replies
  • 0 likes
  • Student
  • 438 Views
  • 3 replies
  • 0 likes

Student Discount got cancelled?

PlanStudent/PremiumCountryUK My Question or IssueSo I noticed my student discount expired a while back, so I reactivated it. Logged in today after noticing Paypal was taking full premium price out of my account, to find the student discount had only ...

  • Newbie
  • Plan Student/Premium Country UK   My Question or Issue So I noticed my student discount expired a while back, so I reactivated it. Logged in today after noticing Paypal was taking full pre...
  • Keanu_C
  • Community Legend
  • 1117 Views
  • 1 replies
  • 0 likes
  • Student
  • 1117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doppio addebito Spotify Premium for Student

Salve, poco fa ho provato ad effettuare un abbonamento a Premium for student, ed ho subito due addebiti. Le spiego cosa è successo: ho provato una prima volta ad effettuare l'abbonamento mettendo i dati della carta; sono andata avanti nella porcedura...

  • Newbie
  • Salve, poco fa ho provato ad effettuare un abbonamento a Premium for student, ed ho subito due addebiti. Le spiego cosa è successo: ho provato una prima volta ad effettuare l'abbonamento mettendo i d...
  • SergioDavid
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • Student
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student - Pagamento riuscito ma ho ancora la versione Free

Ho pagato 4,99 EUR per il pacchetto per studenti in quanto sono studente all'università, il pagamento è riuscito ma continuo ad avere la versione Free.Non ho ricevuto email, non mi ha fatto inserire istituto di provenienza ed i soldi sono stati presi...

  • Casual Listener
  • Ho pagato 4,99 EUR per il pacchetto per studenti in quanto sono studente all'università, il pagamento è riuscito ma continuo ad avere la versione Free. Non ho ricevuto email, non mi ha fatto inserir...
  • SergioDavid
  • Roadie
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Payment

My Question or IssueHello, Payment was made, but I accidentally closed the page about student Membership. My Account looks free. Can you help me?

  • Casual Listener
  •     My Question or Issue Hello, Payment was made, but I accidentally closed the page about student Membership. My Account looks free. Can you help me?
  • rangor95
  • Casual Listener
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Spotify for student don't work

I payed 4,99 EUR for the Spotify student but in my account I still have Spotify Free. For my bank the payment worked but nothing, is strange because I didn't receive email, I didn't tell nothing about my Istitute so is strange.What can i do? Please

  • Casual Listener
  • I payed 4,99 EUR for the Spotify student but in my account I still have Spotify Free. For my bank the payment worked but nothing, is strange because I didn't receive email, I didn't tell nothing...
  • Keanu_C
  • Community Legend
  • 551 Views
  • 1 replies
  • 0 likes
  • spotify student
    Student
  • 551 Views
  • 1 replies
  • 0 likes

Solved!! Problemi Sconto studenti

Ho comprato l'abbonamento studenti, però non va, ma l'addebito è stato già effettuato da parte di spotify. Come posso fare l'upgrade, ed usufruire di ciò che ho pagato?

  • Casual Listener
  • Ho comprato l'abbonamento studenti, però non va, ma l'addebito è stato già effettuato da parte di spotify. Come posso fare l'upgrade, ed usufruire di ciò che ho pagato? 
  • 5vxqg_g7t-6wg
  • Casual Listener
  • 26070 Views
  • 28 replies
  • 0 likes
  • 26070 Views
  • 28 replies
  • 0 likes

Quanto tempo demora para ser aprovado o desconto para universitários?

Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de setembro e ate agora nada de receber o email confirman...

  • Newbie
  • Boa tarde, na noite do sábado passado (02 de setembro) eu solicitei o desconto universitário para o plano premium que o Spotify oferece (no valor de 8,50 reais), porém já é terça feira, dia 05 de set...
  • Bittencourt
  • Spotify Star
  • 22460 Views
  • 17 replies
  • 1 likes
  • 22460 Views
  • 17 replies
  • 1 likes

Atualização do Plano Premium com cobrança duplicada

PlanPremiumCountry BrazilDeviceAsus Zenfone 3Operating SystemAndroid 7 My Question or IssueRecentemente fiz a atualização do meu plano Premium para Premium Student, porém me deparei com uma cobrança duplicada.

  • Newbie
  • Plan Premium Country  Brazil Device Asus Zenfone 3 Operating System Android 7   My Question or Issue Recentemente fiz a atualização do meu plano Premium para Premium Student, poré...
  • Bittencourt
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron dos veces al suscribirme en el plan de estudiantes

El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mismo monto (dos veces en total) por favor quiero que...

  • Newbie
  • El día de hoy me suscribi en Spotify para estudiantes el cual tiene un costo 2.99, pero al ver que aún me sale cuenta free volví a hacer el proceso y luego Mendi cuenta que me volvieron a recargar mi...
  • SergioDavid
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes