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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133535 Views

98 replies

137 likes

Premium for Students
  • 133535 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31382 Views

19 replies

1 likes

Premium for Students
  • 31382 Views
  • 19 replies
  • 1 likes

Superuser Contribution Spotify Student Discount and Payment Failure (Turkey) - Öğrenci İndirim Premium ve Ödeme Sorunu

I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it says that "we couldn't identify your school as an o...

Newbie

I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it ...

SergioDavid

Roadie

1122 Views

1 replies

1 likes

Payment
payment issues
Payment Problems
Student
student account
student discount Europe
student discount help
Student Discount Turkey
student premium
student turkey
  • 1122 Views
  • 1 replies
  • 1 likes

Solved!! Renovação do Spotify para Universitários

Bom dia, Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta: "Spotify Premium para UniversitáriosSeu plano passará ao Spotify Premium no dia 08/05/18 e serão cobrados R$ 16,90." Não há op...

Casual Listener

Bom dia,   Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta:   "Spotify Premium para Universitários Seu plano passará a...

sabrinamauriz

Newbie

18239 Views

4 replies

4 likes

  • 18239 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify student discount

Dear Spotify Today Informatie the e-mail from SheerID that my account has been verified and that I now have the student discount. However when checking my account it still says I have to pay the full price? How can I change this? Thank you in advance

Newbie

Dear Spotify   Today Informatie the e-mail from SheerID that my account has been verified and that I now have the student discount. However when checking my account it still says I have to pay...

MaríaCamila

Roadie

283 Views

1 replies

0 likes

Student
  • 283 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Offline

Hello, I have spotify premium for students.And why cant I downald music form my computer?On the phone it works perferctly?

Newbie

Hello,   I have spotify premium for students. And why cant I downald music form my computer? On the phone it works perferctly?

MaríaCamila

Roadie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desconto Plano Estudante Sem Aprovação

Solicitei o desconto de Estudante e já enviei minhas documentações. Ocorre que o valor de R$ 8,50 já foi cobrado na fatura instantaneamente mas ainda não recebi nenhum email nem por parte do Spotify nem da SheerID. Preciso de alguma posição pois não ...

Newbie

 Solicitei o desconto de Estudante e já enviei minhas documentações. Ocorre que o valor de R$ 8,50 já foi cobrado na fatura instantaneamente mas ainda não recebi nenhum email nem por parte do Sp...

SergioDavid

Roadie

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Payment BS

I attempted to start a student premium account last night and was denied. today, i was billed for it anyway, and I have no way of directly contacting spotify!!! I want my money back or the premium membership t be activated, because even with the paym...

Casual Listener

I attempted to start a student premium account last night and was denied. today, i was billed for it anyway, and I have no way of directly contacting spotify!!! I want my money back or the premium me...

Luke

Spotify Star

357 Views

3 replies

0 likes

  • 357 Views
  • 3 replies
  • 0 likes

advertisments after studentdiscount

I have recently upgraded my account to a student premium, but I still get advertisments after listening to a few songs. Is that normal??

Newbie

I have recently upgraded my account to a student premium, but I still get advertisments after listening to a few songs. Is that normal??

LeoRager

Community Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Subscription

I tried the student premium. Access denied due to verification. A note states "payment not yet deducted" but 65 pesos was deducted already which is the amount of the student premium. I checked my subscription, I'm not on premium!!!!!

Newbie

I tried the student premium. Access denied due to verification. A note states "payment not yet deducted" but 65 pesos was deducted already which is the amount of the student premium. I checked my sub...

Luke

Spotify Star

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Descuento para estudiantes pago

Hola buenos días.tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamente de marzo. No hay otras personas usando la misma ta...

Newbie

Hola buenos días. tengo el descuento de estudiantes y pago $49.00 el problema es que hubo un pago de $100.00 el 2 de abril y ya cheque mis recibos y no aparece ningún pago en el mes de abril solamen...

SergioDavid

Roadie

489 Views

1 replies

0 likes

Student
  • 489 Views
  • 1 replies
  • 0 likes

Premium student discount abroad

Hello, I am a full-time international student enrolled at a university in NL (I am german) and am abroad at the moment. I would like to subscripe to the student discount, but it does not work, as my country is set to the country I am currently living...

Newbie

Hello,   I am a full-time international student enrolled at a university in NL (I am german) and am abroad at the moment. I would like to subscripe to the student discount, but it does not wor...

Maxim

Spotify Star

304 Views

1 replies

0 likes

Student
  • 304 Views
  • 1 replies
  • 0 likes

Student discount says it can’t verify after I type in my college info.

I just recently transferred colleges and it doesn’t seem to recognize my name for the new colleg I go to. What do I need to do to not get charged for regular premium?

Newbie

I just recently transferred colleges and it doesn’t seem to recognize my name for the new colleg I go to. What do I need to do to not get charged for regular premium? 

Maxim

Spotify Star

467 Views

3 replies

0 likes

  • 467 Views
  • 3 replies
  • 0 likes

Student Discount in Turkey

Hi, I applied Student Premium Discount yesterday and Spotify withdraw 6,99 tl from my bank account. However, I still use Spotify free and I add my student information ( my schedule and transkript). Today, I apply Student Discount again since Spotify ...

Newbie

Hi, I applied Student Premium Discount yesterday and Spotify withdraw 6,99 tl from my bank account. However, I still use Spotify free and I add my student information ( my schedule and transkript). T...

umutcanaydemir

Newbie

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes

Prepay the year

Hello,Can you prepay the whole year of premium or student account? Or only month to month payment is available?

Regular

Hello, Can you prepay the whole year of premium or student account? Or only month to month payment is available?

Keanu_C

Community Legend

5136 Views

5 replies

0 likes

Student
  • 5136 Views
  • 5 replies
  • 0 likes

Student Discount Error 404 after verified

Hey i just signed up for student discount, got verified and in the email URL for the next step gives me a 404 error.On top of this I also was charged twice on my mastercard at a rate of 4.99 (the student rate).I hope this can be resolved quickly, tha...

Casual Listener

Hey i just signed up for student discount, got verified and in the email URL for the next step gives me a 404 error. On top of this I also was charged twice on my mastercard at a rate of 4.99 (the s...

LeoRager

Community Legend

1022 Views

1 replies

0 likes

student discount 404error canada
  • 1022 Views
  • 1 replies
  • 0 likes

Attesa per l'attivazione dello sconto studenti

Cosa vuol dire che devo aspettare qualche giorno per attivare premium studenti? Assolutamente no, mi rifiuto di aspettare così tanto, a me Spotify serve domattina e non posso di certo viaggiare senza musica solo perché voi lavorate troppo lentamente....

Newbie

Cosa vuol dire che devo aspettare qualche giorno per attivare premium studenti? Assolutamente no, mi rifiuto di aspettare così tanto, a me Spotify serve domattina e non posso di certo viaggiare senza...

imattolo

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

SPOTIFY PREMIUM

Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pagare non appena i 2 mesi di prova gratuita saranno s...

Casual Listener

Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pag...

imattolo

Community Legend

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Discount problems

I signed up for the student discounted premium/Hulu subscription. I was charged the discounted rate, but not given premium access. I havent been asked for anything, nor have I received an email confirmation of anything further I need to do. This is t...

Newbie

I signed up for the student discounted premium/Hulu subscription. I was charged the discounted rate, but not given premium access. I havent been asked for anything, nor have I received an email confi...

SergioDavid

Roadie

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

sem confirmação da assinatura de estudante

fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias

Newbie

fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias 

Bittencourt

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Charged twice!

Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!

Newbie

Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!  <removed sensitive info>

Luke

Spotify Star

277 Views

1 replies

0 likes

Student
  • 277 Views
  • 1 replies
  • 0 likes