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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

11555 Views

11 replies

1 likes

Premium for Students
  • 11555 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

fizzaa

Visitor

140955 Views

102 replies

142 likes

Premium for Students
  • 140955 Views
  • 102 replies
  • 142 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

33024 Views

19 replies

1 likes

Premium for Students
  • 33024 Views
  • 19 replies
  • 1 likes

Superuser Contribution PAYMENT STUDENT DISCOUNT

I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY UNIVERITY WASN'T INCLUDED FOR THE DISCOUNT AND EXIT...

Newbie

I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY ...

Alfredo

Roadie

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Assinatura do plano de estudante

Fiz a assinatura do plano através do site e foi debitado no meu cartão, entretanto não consta na minha conta o premium habilitado. Tem tempo até a habilitação?

Newbie

Fiz a assinatura do plano através do site e foi debitado no meu cartão, entretanto não consta na minha conta o premium habilitado. Tem tempo até a habilitação?

Bittencourt

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Getting charged when i havent been given premium

I habe tried to get premium spotify as a student and have not recieved it yet. My bank statements claim several payments are pending? How do i cancel this subscription or recieve my premium?

Casual Listener

I habe tried to get premium spotify as a student and have not recieved it yet. My bank statements claim several payments are pending? How do i cancel this subscription or recieve my premium?

kejt_

Community Legend

577 Views

3 replies

0 likes

Other
Student
  • 577 Views
  • 3 replies
  • 0 likes

Student Discount

Spotify took my money 3 times after i send files for student discount but im not still a premium user.I want you to fix this problem please.

Newbie

Spotify took my money 3 times after i send files for student discount but im not still a premium user.I want you to fix this problem please.

kejt_

Community Legend

333 Views

1 replies

0 likes

Student
  • 333 Views
  • 1 replies
  • 0 likes

Student discount Hulu error

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when i log in to hulu it doesn’t work unless its the app on ...

Newbie

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when...

Joeyyyyyy

Newbie

302 Views

1 replies

0 likes

Student
  • 302 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution students' discount

Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Your plan will change to Spotify Premium on 27/04/2018 ...

Newbie

Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Y...

Alfredo

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Student Premium

I tried to get Student Platinum yesterday, i have paid 6,99 tl, Spotify have taken money from my bank. But My Student id didnt confirmed, thats why i didnt get the premium. I want my money back.regards

Newbie

I tried to get Student Platinum yesterday, i have paid 6,99 tl, Spotify have taken money from my bank. But My Student id didnt confirmed, thats why i didnt get the premium. I want my money back. reg...

kejt_

Community Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium Discount

I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription and proceed to the normal one (129/month) ... but up...

Newbie

I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription a...

Alfredo

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

subscripcion

Hola , hace unos dias contrate spotify universitario, subi el archivo que acredita y me dijeron que luego me avisarian si se aceptaba o no. Al revisar mi tarjeta veo que ya me cobraron el mes y aun no he sabido nada

Newbie

Hola , hace unos dias contrate spotify universitario, subi el archivo que acredita y me dijeron que luego me avisarian si se aceptaba o no. Al revisar mi tarjeta veo que ya me cobraron el mes y aun n...

forsakenhorizon

Music Fan

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

pagamento

Salve, volevo sapere se fosse possibile effettuare il pagamento con la mia carta scolastica visa "iostudio". Perché ho provato ma il pagamento non è andato a buon fine. Grazie in anticipo.

Newbie

Salve, volevo sapere se fosse possibile effettuare il pagamento con la mia carta scolastica visa "iostudio". Perché ho provato ma il pagamento non è andato a buon fine. Grazie in anticipo.

imattolo

Community Legend

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to pay the difference and get add free with hulu with the student discount?

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

Newbie

I love hulu and spotify and will continue to use it but is it possible to pay the difference to ge trid of the ads on hulu?

SergioDavid

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium estudiantes

Buenas tardes,La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada. Se ha realizado el cobro y he comprobado que no esté com...

Newbie

Buenas tardes, La semana pasada realicé el cambio de Free a Premium estudiantes. Ya se ha verificado mi información vía SheerID Verification y se me ha enviado el email de verificación aceptada...

SergioDavid

Roadie

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Charged for student plan, but no premium

I went to see if I could get the student plan, but I couldn’t because i didn’t realize it was only for college students. I still put in all my information and took out the money. How can I get a refund!

Newbie

I went to see if I could get the student plan, but I couldn’t because i didn’t realize it was only for college students. I still put in all my information and took out the money. How can I get a refund!

kejt_

Community Legend

354 Views

1 replies

0 likes

Other
  • 354 Views
  • 1 replies
  • 0 likes

Charge but no premium

Hello Spotify,I'm a 18-year-old university student from Turkey. Yesterday, I tried to raise my account premium with student discount. My card information has being taken and system charged me 6,99₺. After then, I had an email about my failure for stu...

Casual Listener

Hello Spotify, I'm a 18-year-old university student from Turkey. Yesterday, I tried to raise my account premium with student discount. My card information has being taken and system charged me 6,99₺...

Melezkedi

Casual Listener

314 Views

2 replies

0 likes

  • 314 Views
  • 2 replies
  • 0 likes

Family plan with daughter who lives in college?

I have two children. One is already a premium member. The other is a college student who, though her legal address is the same as mine (in the USA), is a college student and spends most of her time in Montreal, Canada. If we upgrade to a family plan,...

Newbie

I have two children.  One is already a premium member.  The other is a college student who, though her legal address is the same as mine (in the USA), is a college student and spends most o...

LoganHelps

Composer

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

student discount in singapore

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

Newbie

hello, i have applied for a student discount and sent my credentials and prove but have yet to get a reply or a discount on my subscription. can you help me look into this

linushg111

Newbie

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Tentei assinar o premium para estudantes, porém não aparecia minha faculdade. Cancelei, mas ainda assim a cobrança foi feita no meu cartão.

Newbie

Tentei assinar o premium para estudantes, porém não aparecia minha faculdade. Cancelei, mas ainda assim a cobrança foi feita no meu cartão.

Bittencourt

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

I got charged 10€ although I have a student discount

The last two month I got charged 10€ instead of 5. I dont know why, because Im still a student and didnt got a message or something, that the price was changed. Id like to get my money back, because I didnt want that and I didnt change anything.

Casual Listener

The last two month I got charged 10€ instead of 5. I dont know why, because Im still a student and didnt got a message or something, that the price was changed. Id like to get my money back, because ...

LeoRager

Community Legend

491 Views

3 replies

0 likes

  • 491 Views
  • 3 replies
  • 0 likes

Student discount sub

I payed for it with the Stu sub I send the photo with my I’d its ending like 2021 and they denied it but they didn’t say nothing about the money back ...

Newbie

I payed for it with the Stu sub I send the photo with my I’d its ending like 2021 and they denied it but they didn’t say nothing about the money back ...

Maxim

Spotify Star

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want premium straight away

I just paid for premium for students, unaware there was a 3 day wait to access the premium feature. How can I speed this up or if I get a normal premium account can I get a full refund when it switches to the student one? Side note step up your game ...

Newbie

I just paid for premium for students, unaware there was a 3 day wait to access the premium feature. How can I speed this up or if I get a normal premium account can I get a full refund when it s...

SergioDavid

Roadie

481 Views

1 replies

0 likes

Student
  • 481 Views
  • 1 replies
  • 0 likes