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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
My student status has been verified and approved, my university even
appears on the list of universities but once I return to put in my
credit card, I get an error that says "It looks like your card is from a
non-Spotify country.", I'm in Puerto Rico...
My student status has been verified and approved, my university even appears on the list of universities but once I return to put in my credit card, I get an error that says "It looks like your card ...
hace una semana intente comprar el plan para estudiantes y cuando llego
la confirmacion salio denegada y cheque y me habian cobrado 3 veces,
quisiera saber si tendre mi dinero de vuelta?
hace una semana intente comprar el plan para estudiantes y cuando llego la confirmacion salio denegada y cheque y me habian cobrado 3 veces, quisiera saber si tendre mi dinero de vuelta?
He pagado para registrar por premium de universitarios, pero me cobraron
$99pesos por dos veces!!y inclusivo mas peor es mi cuenta todavia sigue
siendo ‘prueba de premium’Que puedo hacer
He pagado para registrar por premium de universitarios, pero me cobraron $99pesos por dos veces!! y inclusivo mas peor es mi cuenta todavia sigue siendo ‘prueba de premium’ Que puedo hacer
PlanFree/PremiumCountry PolanaDevice(iPhone SE)Operating System(iOS) My
Question or IssueHello,I'm from Poland. I have a problem with my Student
discount. I activated my account in November 2017. Spotify charged from
my debit card till May this year ...
Plan Free/Premium Country Polana Device (iPhone SE) Operating System (iOS) My Question or Issue Hello, I'm from Poland. I have a problem with my Student discount. I ac...
PlanPremium? Country United StatesMy Question or Issue I signed up for
the spotify and hulu student bundle today. I made my account and logged
in and put in my billing info. Then I got to the student verification
part. It failed, so I did the manual ...
Plan Premium? Country United States My Question or Issue I signed up for the spotify and hulu student bundle today. I made my account and logged in and put in my billi...
Hello, I wanted to start student's subscription like ~2 weeks ago, but
the process of verification took too long and I've forgot about it. Then
I received an e-mail that Sheer ID verification is successful and I can
now register student's plan. I've ...
Hello, I wanted to start student's subscription like ~2 weeks ago, but the process of verification took too long and I've forgot about it. Then I received an e-mail that Sheer ID verification...
PlanÖdülülke TürkiyecihaziPhone 7 Artıİşletim sistemiiOS 11.4 Benim Soru
veya SorunI closed the page as soon as I requested the student's
certificate after completing my student subscription. My bank account is
charged 6.99 Turkish Liras, but my Spot...
Plan Ödül ülke Türkiye cihaz iPhone 7 Artı İşletim sistemi iOS 11.4 Benim Soru veya Sorun I closed the page as soon as I requested the student's certificate after completing my...
Hello everybody, I’m an Italian university student. I applied for
Spotify Students. My accounts has been verified but I still have Spotify
Free. How can I do? Thanks! PlanFree/PremiumCountry ItalyDeviceiPhone 5S
Hello everybody, I’m an Italian university student. I applied for Spotify Students. My accounts has been verified but I still have Spotify Free. How can I do? Thanks! Plan Free/Premium C...
Good morning. I'm trying to reactvate my Student account (that I
calceled last month) and it says that I've already used the discount. Is
the same email account that I used last time, I cant reactvate?
Good morning. I'm trying to reactvate my Student account (that I calceled last month) and it says that I've already used the discount. Is the same email account that I used last time, I cant reactvat...
PlanPremium(Student)CountryDenmark My Question or Issue I have applied
for student discount for my account. I have received confirming e-mail
that I can get the student discount, but the system is still taking 99kr
as for full subscription.
Plan Premium(Student) Country Denmark My Question or Issue I have applied for student discount for my account. I have received confirming e-mail that I can ge...
PlanSpoiler (Highlight to read) Premium - estudanteCountry Brasil
Device(Samsung Galaxy J7 PrimeOperating System(Android Oreo) My Question
or Issue No dia 18/05 meu plano de desconto para estudante expirou e
houve então uma cobrança de R$16,90 do Pre...
Plan Premium - estudante Country Brasil Device (Samsung Galaxy J7 Prime Operating System (Android Oreo) My Question or Issue No dia 18/05 meu plano ...
PlanFree/PremiumCountry PHILIPPINESDeviceXiaomi Mi A1Operating
SystemAndroid Oreo My Question or Issue I was halfway on verification on
Student discount but I cancelled it twice but still charged twice.
Plan Free/Premium Country PHILIPPINES Device Xiaomi Mi A1 Operating System Android Oreo My Question or Issue I was halfway on verification on Student discount but I cance...
Hello,I had a tree month trial version of Spotify premium. Now I got an
account at UniDays for verifying that I'm a student. But the 50%discount
is'nt working. First I clicked to 'extend spotify premium for
9,99/month', this is working. But the chang...
Hello, I had a tree month trial version of Spotify premium. Now I got an account at UniDays for verifying that I'm a student. But the 50%discount is'nt working. First I clicked t...
Resubscried to my student+hulu account a couple weeks ago and not only
have I been charged $9.99 for my student account I've also been charged
$9.99 for my hulu account, separately. My account page says I'm
successfully signed up for the $4.99 plan b...
Resubscried to my student+hulu account a couple weeks ago and not only have I been charged $9.99 for my student account I've also been charged $9.99 for my hulu account, separately. My account page s...
Oi, fiz a assinatura do Spotify com o desconto para estudantes. O valor
ja foi debitado no meu cartao , mas ate agora minha conta continua sendo
"free" Ja sai e entrei do login inumeras vezes. O que posso fazer?
Oi, fiz a assinatura do Spotify com o desconto para estudantes. O valor ja foi debitado no meu cartao , mas ate agora minha conta continua sendo "free" Ja sai e entrei do login inumeras vezes. ...
I sent you a student certificate. For my premium membership. not
activated. I paid from the bank card. Despite this, Spotify Account was
not premium. I wait for 1 week. I urge you to rescue urgently
I sent you a student certificate. For my premium membership. not activated. I paid from the bank card. Despite this, Spotify Account was not premium. I wait for 1 week. I urge you to rescue urgently
Hi, there. As the title says, I renewed my Premium for Students account
after it had expired. Now, when I log in to Hulu, I am asked to start a
subscription. I had already activated my Hulu account, so the Activate
Hulu button does not appear for me ...
Hi, there. As the title says, I renewed my Premium for Students account after it had expired. Now, when I log in to Hulu, I am asked to start a subscription. I had already activated my Hulu a...
Hello! I updated my debit card to continue to pay for my STUDENT
hulu/spotify and when I updated it it charged me for premium. How do I
get a refund to be the student amount?
Hello! I updated my debit card to continue to pay for my STUDENT hulu/spotify and when I updated it it charged me for premium. How do I get a refund to be the student amount?
I need to change my payment method due to a cancelled credit card. I
applied through the "Premium for Students + Hulu." I'm charged through
Spotify but it would let me change the payment. I have until the end of
the month to change it or I lose both ...
I need to change my payment method due to a cancelled credit card. I applied through the "Premium for Students + Hulu." I'm charged through Spotify but it would let me change the payment....