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Happy Values Week! Today we celebrate *Inclusion* in the Spotify Stars Program!

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26244 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26244 Views
  • 20 replies
  • 0 likes

Superuser Contribution Student Discount

I have been trying to sign up for the Student Discount for Spotify Premium, but my school is not listed even though it has been in the past. I have already tried going on to the SheerId link and it still will not allow me to type in the school.

  • Newbie
  • I have been trying to sign up for the Student Discount for Spotify Premium, but my school is not listed even though it has been in the past. I have already tried going on to the SheerId link and it s...
  • SergioDavid
  • Roadie
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Solved!! I bought Spotify Premium, but my school isn't in the list

PlanFreeCountry LatviaDeviceJust5 Freedom C100Operating SystemAndroid Oreo My Question or IssueYesterday I bought Spotify premium student discount, and Spotify charged me. When I have to verify, that I'm student, my school isn't in the list.

  • Casual Listener
  •   Plan Free Country  Latvia Device Just5 Freedom C100 Operating System Android Oreo   My Question or Issue Yesterday I bought Spotify premium student discount, and Spot...
  • s-yd876jca_1d
  • Casual Listener
  • 765 Views
  • 2 replies
  • 0 likes
  • 765 Views
  • 2 replies
  • 0 likes

Only Credit Card Payment Option for Student Subscription

PlanPremiumCountry The NetherlandsDeviceDell XPSOperating SystemWindows 10 My Question or Issue When trying to change my payment options, I can select Paypal and iDeal in the regular checkout process. However, these options are not available when app...

  • Newbie
  • Plan Premium Country  The Netherlands Device Dell XPS Operating System Windows 10   My Question or Issue  When trying to change my payment options, I can select Paypal and iD...
  • Maxim
  • Spotify Star
  • 594 Views
  • 1 replies
  • 1 likes
  • 594 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Student Discount and Payment Failure (Turkey) - Öğrenci İndirim Premium ve Ödeme Sorunu

I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it says that "we couldn't identify your school as an o...

  • Newbie
  • I don't know if the problem is because I'm from Turkey, though I've seen and know people from Turkey that have student premium accounts, but for some reason my verification failed. In the e-mail, it ...
  • SergioDavid
  • Roadie
  • 1028 Views
  • 1 replies
  • 1 likes
  • Payment
    payment issues
    Payment Problems
    Student
    student account
    student discount Europe
    student discount help
    Student Discount Turkey
    student premium
    student turkey
  • 1028 Views
  • 1 replies
  • 1 likes

Superuser Contribution I AM REGISTERED FOR STUDENT DISCOUNT AND KEEP GETTING CHARGED FULL PRICE

For the past few months I have been charged $9.99 for my account. I am currently in college, and have registered for the student discount. When I go online to my account it tells me I am registered for the student discount yet I am not being charged ...

  • Newbie
  • For the past few months I have been charged $9.99 for my account. I am currently in college, and have registered for the student discount. When I go online to my account it tells me I am registered f...
  • SergioDavid
  • Roadie
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema account studenti

Salve, io ho un account Spotify collegato a Facebook, ho usato l'opzione del primo mese gratuito per Premium poi ho cancellato quest'opzione quando stava per rinnovarsi per poter fare l'offerta per studenti universitari visto che lo sono. Ho seguito ...

  • Visitor
  •   Salve, io ho un account Spotify collegato a Facebook, ho usato l'opzione del primo mese gratuito per Premium poi ho cancellato quest'opzione quando stava per rinnovarsi per poter fare l'offer...
  • SergioDavid
  • Roadie
  • 532 Views
  • 1 replies
  • 0 likes
  • Student
    student discount Italy
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Italy

Hey, I have an account made with my Facebook account and I wanted to go Premium using the student's offer paying just 4.99 euros so I did all that and with verifying my student credential when I got the email that it's been verified I click on it and...

  • Visitor
  • ...ot the email that it's been verified I click on it and it gets me on my Spotify account but it says "your students credential are associated with another account" which is not true and meanwhile my m...
  • SergioDavid
  • Roadie
  • 531 Views
  • 1 replies
  • 0 likes
  • Student
    student discount Italy
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: no school found

Trying to sign up for the student discount, but it says it couldn’t verify me as a student. Tried again later, but now it says my school isn’t on the list, even though it was earlier? I’m really confused....

  • Casual Listener
  • Trying to sign up for the student discount, but it says it couldn’t verify me as a student.    Tried again later, but now it says my school isn’t on the list, even though it was earlier? ...
  • Alfredo
  • Roadie
  • 580 Views
  • 5 replies
  • 0 likes
  • 580 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discount for students

Spotify Username9kaaq55n8v29efhf5b9wy1osbPlanFree/PremiumCountry MexicoDeviceZTE V6 PlusOperating System Android 6.1 My Question or Issue A short time ago I requested the service for university students, which verification of the documents was succes...

  • Newbie
  • ...go I requested the service for university students, which verification of the documents was successful. When I opening the email I click on the "GET DISCOUNT" button, when I opening my account, this c...
  • Alfredo
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para desconto de estudante

Eu enviei o documento provando que sou mestranda na UFRN e recebi um e-mail dizendo que tinha dado certo e que eu clica-se no link para terminar o registro. Na página a que fui direcionada acabei colocando o login errado, coloquei um antigo. Já refiz...

  • Casual Listener
  • Eu enviei o documento provando que sou mestranda na UFRN e recebi um e-mail dizendo que tinha dado certo e que eu clica-se no link para terminar o registro. Na página a que fui direcionada acabei col...
  • Camibauchwitz
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want premium straight away

I just paid for premium for students, unaware there was a 3 day wait to access the premium feature. How can I speed this up or if I get a normal premium account can I get a full refund when it switches to the student one? Side note step up your game ...

  • Newbie
  • I just paid for premium for students, unaware there was a 3 day wait to access the premium feature. How can I speed this up or if I get a normal premium account can I get a full refund when it s...
  • SergioDavid
  • Roadie
  • 419 Views
  • 1 replies
  • 0 likes
  • Student
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment - Student

I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a month of premium in return? Thanks for yer time~

  • Casual Listener
  • I guess I paid for the wrong one or something. I looked at my bank statement. Prettysure I was billed for this aswell as a month of premium. Looking to get just a  month of premium in return? &...
  • SergioDavid
  • Roadie
  • 500 Views
  • 1 replies
  • 0 likes
  • Payment
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount renewal

For some reason when I try to renew my student account, it is accepted by SheerID and says I'm verified, but when I click the "get student discount" link, my account has a red banner that says "your student credentials are already adsoassoci with ano...

  • Newbie
  • For some reason when I try to renew my student account, it is accepted by SheerID and says I'm verified, but when I click the "get student discount" link, my account has a red banner that says "your ...
  • Alfredo
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • Student
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students discount and Spotify Premium

Hi! I've just found out that I'm acutally paying for both of them (4.99 euro + 9.99). Does everyone know how I can start paying only for my Student account (already confirmed)? This is crazy

  • Newbie
  • Hi! I've just found out that I'm acutally paying for both of them (4.99 euro + 9.99). Does everyone know how I can start paying only for my Student account (already confirmed)? This is crazy
  • Alfredo
  • Roadie
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution plan universitario

buena tarde, ingrese 2 veces en diferentes cuentas para contratar plan unversitario, solo me quito el dinero en las 2 ocaciones y no me dejo ni subir el archivo ni nada, mande un correo con el nombre de la universidad y nunca recibi alguna respuesta

  • Newbie
  • buena  tarde, ingrese 2 veces en diferentes cuentas para contratar plan unversitario, solo me quito el dinero en las 2 ocaciones y no me dejo ni subir el archivo ni nada, mande un correo con el ...
  • Alfredo
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP! Student Discount

I have been signed up for the student plan since January, I was charged end of April. ($4.99).I went to use my Alexa and its saying I don't have premium. I've checked all emails and I only have 1 account. I'm at a lost and I have no idea what to do.

  • Visitor
  • I have been signed up for the student plan since January, I was charged end of April. ($4.99).I went to use my Alexa and its saying I don't have premium. I've checked all emails and I only have 1 acc...
  • Alfredo
  • Roadie
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Overseas Discount issue

Hi, I'm having issues signing up for the student discount.I'm from the uk but am studying at a university in Portugal.Many of my colleagues are able to signup with the discount, but mine keeps forwarding to unidays, which is for UK universities. I ha...

  • Newbie
  • Hi, I'm having issues signing up for the student discount. I'm from the uk but am studying at a university in Portugal. Many of my colleagues are able to signup with the discount, but mine keeps fo...
  • Alfredo
  • Roadie
  • 266 Views
  • 1 replies
  • 0 likes
  • Student
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution PAID FOR PREMIUM,BUT NO GETTING IT

I just paid 5€ to get spotify premium for students, but when I discovered that my school isn't there i couldn't get my money back and i didn't get spotify premium! Pls help.

  • Newbie
  • I just paid 5€ to get spotify premium for students, but when I discovered that my school isn't there i couldn't get my money back and i didn't get spotify premium! Pls help.
  • Alfredo
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cargo y todavía no me aceptaban para Premium

Hola! el día de ayer intenté checar los planes premium que manejan. Al ver que tenían opción para universitarios decidí checar precio, puse mis datos de tarjeta y hasta decía que no me cobrarían nada. Cuando llegue a la parte de comprobar que si fuer...

  • Newbie
  • Hola! el día de ayer intenté checar los planes premium que manejan. Al ver que tenían opción para universitarios decidí checar precio, puse mis datos de tarjeta y hasta decía que no me cobrarían nada...
  • Alfredo
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero mi dinero

Hola, acabo de pagar los 4.99 euros para ser premium (bajo la oferta de estudiante) y aunque me los han descontando, no logro ser Premium. Spotify activame o devueveme mi dinero!

  • Newbie
  • Hola, acabo de pagar los 4.99 euros para ser premium (bajo la oferta de estudiante) y aunque me los han descontando, no logro ser Premium.     Spotify activame o devueveme mi dinero!
  • Alfredo
  • Roadie
  • 261 Views
  • 1 replies
  • 0 likes
  • Student
  • 261 Views
  • 1 replies
  • 0 likes