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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133460 Views

98 replies

137 likes

Premium for Students
  • 133460 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31376 Views

19 replies

1 likes

Premium for Students
  • 31376 Views
  • 19 replies
  • 1 likes

Change from Premium to student discounted Premium, how?

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this? I looked at " https://support.spotify.com/se/account_payment_help/student_discount/student-discount/ " and cancelled my prem...

Newbie

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this?   I looked at " https://support.spotify.com/se/account_paymen...

Maxim

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan Problems

So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu isn’t working. I’ve reached out to Hulu about this issue and they ...

Casual Listener

So this has been a problem for quite some time - and this is the only place I have left to go to.    My student plan plan is not working fully. I am able to listen to my Spotify but Hulu ...

Melody

Spotify

688 Views

6 replies

0 likes

  • 688 Views
  • 6 replies
  • 0 likes

Student Discount Expiration

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data base, and in order to get the discount I had to se...

Newbie

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data...

Maxim

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Why cant i apply for student discount?

I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium instead"But I havent entered in any info so how does...

Newbie

I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium i...

Maxim

Spotify Star

987 Views

1 replies

0 likes

  • 987 Views
  • 1 replies
  • 0 likes

I have paid for Premium but my account is still on free version

Hello,Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible. Thanks in advance.

Casual Listener

Hello, Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible.   Thanks in advance.

Luke

Spotify Star

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

bought student premium, got charge but still spotify free

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

Newbie

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

Mari2602

Casual Listener

3890 Views

7 replies

0 likes

  • 3890 Views
  • 7 replies
  • 0 likes

Superuser Contribution my school is not in your list but I'm a student and I've paid

Dear Sirs, I've a problem, I've paid for a student premium account on my spotify student premium, bank detail : [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list and I've not acces to spotify . what can I do? please send...

Newbie

Dear Sirs, I've a problem, I've paid for a student premium account on my spotify student premium, bank detail :  [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list...

SergioDavid

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Problems with my student account - ITALIAN QUESTION

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I tried to put a similar name of it, but i haven’t r...

Visitor

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I...

Maxim

Spotify Star

1091 Views

3 replies

0 likes

  • 1091 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't access my student discount (Unidays)

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts so I don't know what to do.The message says "Your stud...

Newbie

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts s...

SergioDavid

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Double Charged

I tried the 65 Pesos discount for students, but my school wasnt listed so I had to go with the normal route, but I was charged 2 times, for the 129 pesos (Normal Subscription) + the 65 (Student Discount)

Newbie

I tried the 65 Pesos discount for students, but my school wasnt listed so I had to go with the normal route, but I was charged 2 times, for the 129 pesos (Normal Subscription) + the 65 (Student D...

Luke

Spotify Star

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Plan Documents; SheerID

Hi, I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted documentations. What I am wondering is, the documents I submi...

Newbie

Hi,   I love Spotify but I hate that I ccannot speak to a human being when I have specific questions. Anyway, I signed up for he Student Plan and SheerID is currently processing my submitted d...

SergioDavid

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify & Hulu; cannot verify the I'm a student

I'm trying to upgrade to the Student premium that has Spotify and Hulu, but when I get to the last step where it asks me what college do I tend, I filled everything but it keeps saying that they couldn't confirm that I'm a student. I have tried sever...

Casual Listener

I'm trying to upgrade to the Student premium that has Spotify and Hulu, but when I get to the last step where it asks me what college do I tend, I filled everything but it keeps saying that they...

sunswmtan90

Newbie

1441 Views

5 replies

0 likes

  • 1441 Views
  • 5 replies
  • 0 likes

Unidays account connected to old profile

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old account was deleted, I created a new one, but can´...

Newbie

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old...

Maxim

Spotify Star

725 Views

1 replies

0 likes

Facebook
Premium
UNiDAYS
  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for student

I received a student membership and it was confirmed that I am a student. The monthly fee is a notice that the payment was unsuccessful even though it was withdrawn from the card. So I guess my premium membership can not be completed. I am still usin...

Newbie

I received a student membership and it was confirmed that I am a student. The monthly fee is a notice that the payment was unsuccessful even though it was withdrawn from the card. So I guess my premi...

SergioDavid

Roadie

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTİFY STUDENT discount

Hi, I applied for spotify student discount and I approve that I am a SheerlID student. but when I click on this e-mail confirmation, I get the unsuccessful payment. please help. is still not premium, even though 3 times payment from my card

Newbie

Hi, I applied for spotify student discount and I approve that I am a SheerlID student. but when I click on this e-mail confirmation, I get the unsuccessful payment. please help. is still not premium,...

SergioDavid

Roadie

445 Views

1 replies

0 likes

Other
Premium
Student
  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Worldwide Student Discount

Hey... When i was trying to get student subscription, the first thing you see is payment method menu.. So i simply wrote my infos then i moved to the next.. And i couldn't find my school.. So i went back but tge money was gone... Is there any way to ...

Newbie

Hey... When i was trying to get student subscription, the first thing you see is payment method menu.. So i simply wrote my infos then i moved to the next.. And i couldn't find my school.. So i went ...

cherryrock

Newbie

1840 Views

2 replies

0 likes

  • 1840 Views
  • 2 replies
  • 0 likes

I cant get premium

My student premium is ok, but my premium is doesnt work? Spotify took my money dont gave premium. I m very upset

Newbie

My student premium is ok, but my premium is doesnt work? Spotify took my money dont gave premium. I m very upset 

Luke

Spotify Star

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

Newbie

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

SergioDavid

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

VCC for student premium member

whether vcc (virtual credit card) can be used instead of credit card for payment in student premium member?

Newbie

whether vcc (virtual credit card) can be used instead of credit card for payment in student premium member?  

Bethany_Dawn

Community Legend

1084 Views

1 replies

0 likes

Student
  • 1084 Views
  • 1 replies
  • 0 likes