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student premium payment error

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student premium payment error

When I can not select the file in the package transfer, I demand 3 times of the shooting from my card to be returned

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Hey! Welcome to the Spotify Community
Paying too much isn't cool! You probably tried to apply to the student discount many times. Anyway, don't worry about the money, since the transaction is still on pending. This means that spotify froze the money from your account, to see if you actually can pay the premium subscription. As soon as spotify notices that you haven't finished signing up, they are going to unfreeze the money and you will be able to use it again.
Hope I could help you, Leo
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Leo | Rising Star | Rock Star Program
Follow me on Spotify
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Marked as solution

Hey! Welcome to the Spotify Community
Paying too much isn't cool! You probably tried to apply to the student discount many times. Anyway, don't worry about the money, since the transaction is still on pending. This means that spotify froze the money from your account, to see if you actually can pay the premium subscription. As soon as spotify notices that you haven't finished signing up, they are going to unfreeze the money and you will be able to use it again.
Hope I could help you, Leo
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Leo | Rising Star | Rock Star Program
Follow me on Spotify
Banner_Spotify.png

I am still in a free package right now and I have not been able to upload my student documents to the system. how to make a premium package

Thanks,

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