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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Scarebear

Visitor

132882 Views

97 replies

137 likes

Premium for Students
  • 132882 Views
  • 97 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31303 Views

19 replies

1 likes

Premium for Students
  • 31303 Views
  • 19 replies
  • 1 likes

Student Discount Renewal

I subscribed for the student discount last year. I am still student but I just realized that it has been three months that I have been charged with full premium amount. Will I get a refund for the these months, and how can I re-subscribe for the stud...

Newbie

I subscribed for the student discount last year. I am still student but I just realized that it has been three months that I have been charged with full premium amount. Will I get a refund for the th...

Maxim

Spotify Star

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

No sale el Premium para Estudiantes Universitarios

Buenas noches con todos,Por favor necesito de su ayuda...Hoy día estaba intentando conseguir la versión Premium para Estudiantes Universitarios pero, cuando la información se cargó y todo, regresé accidentalmente a la información inicial donde se pon...

Newbie

Buenas noches con todos, Por favor necesito de su ayuda... Hoy día estaba intentando conseguir la versión Premium para Estudiantes Universitarios pero, cuando la información se cargó y todo, regres...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Error when confirming student status

I've had premium for ~2 years but never used the student discount. I tried signing up, but keep getting this error:Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.If we still can't confirm your detail...

Newbie

I've had premium for ~2 years but never used the student discount. I tried signing up, but keep getting this error: Unfortunately, we couldn't confirm that you're a student.  Please check you...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Try premium free for 30days?

I paid premium for student. Can I get the 30days free premium?

Newbie

I paid premium for student. Can I get the 30days free premium?

Maxim

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

My school is not an option

Hi there,I cannot sign up for student discount because my school is not an option. I have an acceptance letter and schedule, but do not have a schedule with my name with my school's name on it. Wondering how to rectify this issue. Many thanks in adva...

Casual Listener

Hi there, I cannot sign up for student discount because my school is not an option. I have an acceptance letter and schedule, but do not have a schedule with my name with my school's name on it. Won...

Maxim

Spotify Star

576 Views

3 replies

0 likes

  • 576 Views
  • 3 replies
  • 0 likes

Activating the Student Discount

I currently have Spotify free and when I tried to activate Premium Student Discount, it said that my university is associated with another spotify account, but I do not have any other spotify accounts. I once had another one, but it is no longer acti...

Newbie

I currently have Spotify free and when I tried to activate Premium Student Discount, it said that my university is associated with another spotify account, but I do not have any other spoti...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

spotify premium para universitarios

el 4 de noviembre de este año, estaba verificando si aplcaba para el descuento de universitarios, diligencie los datos del metodo de pago, y en el momento que pedian las imagenes que soportaran que si estuviera inscrito a la universidad, la pagina de...

Newbie

el 4 de noviembre de este año, estaba verificando si aplcaba para el descuento de universitarios, diligencie los datos del metodo de pago, y en el momento que pedian las imagenes que soportaran que s...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Spotify Estudante Premium

Não consigo selecionar a música para tocar sem ser no modo aleatório.

Visitor

Não consigo selecionar a música para tocar sem ser no modo aleatório.

Bittencourt

Spotify Star

348 Views

3 replies

0 likes

  • 348 Views
  • 3 replies
  • 0 likes

Student Premium account - USA not in drop down

My credit card has been charged $4.99 for the premium student account, but I am unable to access it because I go to school in Maine, USA and the United States is not in the drop down list when confirming i am a student

Newbie

My credit card has been charged $4.99 for the premium student account, but I am unable to access it because I go to school in Maine, USA and the United States is not in the drop down list when confir...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

HULU HELP

I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!

Newbie

I just got the student package if spotify and hulu but when I go to access hulu it says to start a free one month trial and pick a base program. Why? I spent the $5 already please help!

shindig

Newbie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Issues

I had Spotify student premium earlier this year and I try to activate it again and after I submit my credit card information this message pops up ,"This form has expired. Please reload the page and try again." I tried 5 times and no luck .

Casual Listener

I had Spotify student premium earlier this year and I try to activate it again and after I submit my credit card information this message pops up ,"This form has expired. Please reload the page and t...

LeoRager

Community Legend

420 Views

3 replies

0 likes

  • 420 Views
  • 3 replies
  • 0 likes

Cannot use any credit card to subscribe

Dear community, Whenever I try to subscribe for the Student Premium Subscription I get this:Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I tried differe...

Newbie

Dear community,   Whenever I try to subscribe for the Student Premium Subscription I get this: Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been c...

N_Bo

Newbie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

I didnt take any service and im not premium now

i applied aş a student to spotify but the payment was made four times. and im not premium now. please help me i want to back my money.

Casual Listener

i applied aş a student to spotify but the payment was made four times. and im not premium now. please help me i want to back my money.

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

Me cobraron 5 veces!

Buenas se me ha cobrado una vez 9.99 suscripción Premium y a continuación 4 veces suscripción Premium con descuento a estudiantes. Desde el banco no puedo devolver el pago al ser una tarjeta de débito. No hay manera de contactar con spotify, me sient...

Newbie

Buenas se me ha cobrado una vez 9.99 suscripción Premium y a continuación 4 veces suscripción Premium con descuento a estudiantes. Desde el banco no puedo devolver el pago al ser una tarjeta de débit...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

cant recieved prenium features after purcased

Hello, i bought premium for student 2 hour ago but still waiting email to enable my premium. Hurry up please my trip will end soon.

Casual Listener

Hello, i bought premium for student 2 hour ago but still waiting email to enable my premium. Hurry up please my trip will end soon.

NjordNystrom

Casual Listener

429 Views

4 replies

0 likes

  • 429 Views
  • 4 replies
  • 0 likes

Student Spotify and Hulu bundle

Hey! So I just paid for the spotify and hulu bundle and it was charged to my card, but my account still remains a a free account. What can I do?

Newbie

Hey!    So I just paid for the spotify and hulu bundle and it was charged to my card, but my account still remains a a free account. What can I do? 

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes

How to return a money

how to return money for a student if he did not receive his functions?

Newbie

how to return money for a student if he did not receive his functions?

IguanaSetup

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Spotify Charged Me Twice but No Premium Account

Could someone please help me I was trying to register my spotify account for the Student Discount. It didnt go through and I did not receive any verification. But when I checked my bank details I saw that I was charged twice. I called my bank they sa...

Newbie

Could someone please help me I was trying to register my spotify account for the Student Discount. It didnt go through and I did not receive any verification. But when I checked my bank details I saw...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes