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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9192 Views

5 replies

0 likes

Premium for Students
  • 9192 Views
  • 5 replies
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AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14201 Views

10 replies

2 likes

Premium for Students
  • 14201 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23779 Views

11 replies

1 likes

Premium for Students
  • 23779 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167868 Views

110 replies

148 likes

Premium for Students
  • 167868 Views
  • 110 replies
  • 148 likes

Not eligible for Spotify for students?

HI, I am trying to get spotify for students, and it says I am not eligible because it does not work in the province of Quebec...Problem is...I dont live there and my postal code is not a Quebec one, and I am a student. Can anyone help me?

Newbie

HI,     I am trying to get spotify for students, and it says I am not eligible because it does not work in the province of Quebec...Problem is...I dont live there and my postal code is n...

231 Views

0 replies

0 likes

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Verification problem

I paid for student discount a short time ago and I paid it twice. I mean the price was taken twice from my bank account. it was accepted then you've sent an email to enable but link in the mail has been broken. I am sending you the screenshots. I wan...

Newbie

I paid for student discount a short time ago and I paid it twice. I mean the price was taken twice from my bank account. it was accepted then you've sent an email to enable but link in the mail has b...

248 Views

0 replies

0 likes

  • 248 Views
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[HELP] On Student Subscription for 1 year but Spotify charges me the full $10.70

So I started my freshman year of college last fall semester, and since then I've been using Spotify's Student Subscription for $4.99. But I recently noticed that for the past 2 months, Spotify has been charging me the full $10.70. Is there anyway tha...

Newbie

So I started my freshman year of college last fall semester, and since then I've been using Spotify's Student Subscription for $4.99.  But I recently noticed that for the past 2 months, Spotify ...

216 Views

0 replies

0 likes

  • 216 Views
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Student discount

For 3 weeks ago I "signed up" for the student discount and got accepted. This happend before my next spotify payment, but I still pay full price for spotify. What can I do to change it, because if I try to do the prosess agein it only says that I alr...

Visitor

For 3 weeks ago I "signed up" for the student discount and got accepted. This happend before my next spotify payment, but I still pay full price for spotify. What can I do to change it, because if I ...

215 Views

0 replies

0 likes

  • 215 Views
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Student Discount in Thailand

Hello! I'm from Indonesia but I'm currently studying in Thailand. A few weeks ago, I heard from my friends in Indonesia that they have a special discount for students, and I was thrilled because I thought I would be able to get the same thing here. U...

Newbie

Hello! I'm from Indonesia but I'm currently studying in Thailand. A few weeks ago, I heard from my friends in Indonesia that they have a special discount for students, and I was thrilled b...

1355 Views

0 replies

1 likes

  • 1355 Views
  • 0 replies
  • 1 likes

Being charged 9.99 but I’m on a student account

I’m being charged full price but when I click student discount, it tells me I’m already on it?

Newbie

I’m being charged full price but when I click student discount, it tells me I’m already on it?

277 Views

0 replies

0 likes

  • 277 Views
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  • 0 likes

Student Spotify + Hulu

all of a sudden my spotify and hulu account aren't linked. Hulu says it can not authorize my spotify account?

Visitor

all of a sudden my spotify and hulu account aren't linked. Hulu says it can not authorize my spotify account? 

218 Views

0 replies

0 likes

  • 218 Views
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  • 0 likes

Desconto estudante

Fui aprovado e recebi o e-mail da sheerID para concluir o processo e garantir o desconto, porem o link que enviaram no e-mail quando clicko em "Concluir Compra" nao esta funcionando !!! So pude ver hoje meu e-mail, faz 4 dias que este e-mail chegou. ...

Newbie

Fui aprovado e recebi o e-mail da sheerID para concluir o processo e garantir o desconto, porem o link que enviaram no e-mail quando clicko em "Concluir Compra" nao esta funcionando !!! So pude ver h...

thiagozalasko

Newbie

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

Problem with payment and subrscibing

I tried to find my university in the list of the universities with students premium offer but there wasn't so the subscription wasn't confirmed. Now I see on my card that I payed 3 months of subscription, why if I don't have a premium account?

Newbie

I tried to find my university in the list of the universities with students premium offer but there wasn't so the subscription wasn't confirmed. Now I see on my card that I payed 3 months of s...

271 Views

0 replies

0 likes

  • 271 Views
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Student Discount

Hello, I'm just trying to figure out how to turn my regular account into a student account to get the discount can anyone help with that?

Newbie

Hello,  I'm just trying to figure out how to turn my regular account into a student account to get the discount can anyone help with that?

Maxim

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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Getting charged 9.99 on a student account

I was charged the normal premium amount even though I have a student account and it is no longer letting me onto Hulu. I am a college student and I do not know why it would have shut me out.

Newbie

I was charged the normal premium amount even though I have a student account and it is no longer letting me onto Hulu. I am a college student and I do not know why it would have shut me out.

390 Views

0 replies

0 likes

  • 390 Views
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Tarjetas regalo y descuento para estudiantes

Buenas noches, Tengo Spotify premium con descuento de estudiantes, y ahora mismo lo estoy pagando con mi tarjeta de debito. Mi pregunta es si podria comprar una tarjeta regalo y pagar con esa tarjeta, ya que he leido que las tarjetas regalo no se acu...

Newbie

Buenas noches,   Tengo Spotify premium con descuento de estudiantes, y ahora mismo lo estoy pagando con mi tarjeta de debito. Mi pregunta es si podria comprar una tarjeta regalo y pagar con es...

506 Views

0 replies

0 likes

  • 506 Views
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I was charged for a full subscriptions

Hi I have been on the student and when It renewed it charged me $10. I’d like my account canceled and the $10 refunded could not find any kind of customer support number?

Casual Listener

Hi I have been on the student and when It renewed it charged me $10. I’d like my account canceled and the $10 refunded   could not find any kind of customer support number?

Andrewblazina

Casual Listener

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
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Spotify Student subscription changed to a regular premium

My student account just changed to a regular premium because I guess I did not renew the student somehow. I now cannot watch hulu, do I have to wait until my next billing cycle to be able to watch it again?

Newbie

My student account just changed to a regular premium because I guess I did not renew the student somehow. I now cannot watch hulu, do I have to wait until my next billing cycle to be able to watch it...

Maxim

Spotify Star

384 Views

1 replies

2 likes

  • 384 Views
  • 1 replies
  • 2 likes

can't access hulu

I have the spotify student discount but i cant seem to get hulu to work with it, it used to work but then my plan changed back to regular premium and now i cant get it fixed

Casual Listener

I have the spotify student discount but i cant seem to get hulu to work with it, it used to work but then my plan changed back to regular premium and now i cant get it fixed

LeoRager

Community Legend

2915 Views

3 replies

0 likes

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Solved!! student discount but paid 9,99€ // Germany

Hey Spotify-Team, I use your service for years now as a student (i still am) and always refresh my certificate of enrollment at unidays... but this month you charged the normal price instead of the discount one.Can you check this for me please?Thanks...

Casual Listener

Hey Spotify-Team,   I use your service for years now as a student (i still am) and always refresh my certificate of enrollment at unidays... but this month you charged the normal price instead...

LeoRager

Community Legend

1977 Views

4 replies

0 likes

  • 1977 Views
  • 4 replies
  • 0 likes

Solved!! Premium Subscription Offers??

If I get the 3 month subscription for 99 cents, can i later get the $4.99 Premium + Hulu Student Subscription?

Casual Listener

If I get the 3 month subscription for 99 cents, can i later get the $4.99 Premium + Hulu Student Subscription?

LeoRager

Community Legend

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

Me ofrecieron 6 meses a 0.99 y solo me dierno 2

Hello there.I made the purchase to take advantage of the student discount. If you can not make the transition to the premium when the money is received, it would be great if you are interested.

Visitor

  Hello there. I made the purchase to take advantage of the student discount. If you can not make the transition to the premium when the money is received, it would be great if you are interes...

285 Views

0 replies

0 likes

  • 285 Views
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Sconto studenti

E' possibile allargare lo sconto anche ai vari licei ed istituti tecnici di Padova?

Newbie

E' possibile allargare lo sconto anche ai vari licei ed istituti tecnici di Padova?  

304 Views

0 replies

0 likes

  • 304 Views
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Lost money while checking student id

Money has taken from my bank account.I talked my bank customer service and shr said "they've already taken money. Transfer is completed.and spotify got money." dear spotify its been 40 days and iwant my money back

Regular

Money has taken from my bank account.I talked my bank customer service and shr said "they've already taken money. Transfer is completed.and spotify got money."  dear spotify its been 40 days and...

LeoRager

Community Legend

395 Views

3 replies

0 likes

  • 395 Views
  • 3 replies
  • 0 likes