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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9874 Views

6 replies

1 likes

Premium for Students
  • 9874 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15668 Views

10 replies

2 likes

Premium for Students
  • 15668 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25106 Views

11 replies

1 likes

Premium for Students
  • 25106 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170349 Views

110 replies

148 likes

Premium for Students
  • 170349 Views
  • 110 replies
  • 148 likes

Can´t complete my purchase with student discount

I have been notified that I can now take advantage of the Spotify Premium discount for students. Now I'm going to complete the purchase, but it directs me to a page with errors.Can someone help me with this.Thank you.

Newbie

I have been notified that I can now take advantage of the Spotify Premium discount for students. Now I'm going to complete the purchase, but it directs me to a page with errors. Can someone help m...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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Solved!! Student subscription activation

Hi, I have problem with activation student subscription. I have positive acceptacion of my student status from sheer. They gave me link with account activation for Spotify, but in results i have response with code 500 and still free type account on S...

Regular

Hi,   I have problem with activation student subscription. I have positive acceptacion of my student status from sheer. They gave me link with account activation for Spotify, but in results i ...

SkippyDaisy

Casual Listener

1658 Views

16 replies

1 likes

  • 1658 Views
  • 16 replies
  • 1 likes

Solved!! Student Discount "CHOOSE FILE"

I can't choose a file for the documents needed. I pressed it and waited then nothing happened. I did it again then nothing happened againand i was charged twice Help pleaseI am using a Samsung Galaxy J7 Pro

Newbie

I can't choose a file for the documents needed. I pressed it and waited then nothing happened. I did it again then nothing happened againand i was charged twice 😞 Help please I am using a Samsung...

Ibananaandapple

Newbie

2986 Views

8 replies

1 likes

  • 2986 Views
  • 8 replies
  • 1 likes

Student Discount charged immediately w/o verification

I tried to get a student premium membership but it didn't work, however i was charged twice and i would really like a refund for this loss of money.

Newbie

I tried to get a student premium membership but it didn't work, however i was charged twice and i would really like a refund for this loss of money.

Maxim

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Trying to sign up for student discound

Hello,I'm trying to switch my account to a student acocunt however I just get a constant loading icon.It won't even let me enter a credit card number or anything, just a never ending loading icon.What is going on ?

Casual Listener

Hello, I'm trying to switch my account to a student acocunt however I just get a constant loading icon. It won't even let me enter a credit card number or anything, just a never ending loading icon...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Not eligible for Spotify for students?

HI, I am trying to get spotify for students, and it says I am not eligible because it does not work in the province of Quebec...Problem is...I dont live there and my postal code is not a Quebec one, and I am a student. Can anyone help me?

Newbie

HI,     I am trying to get spotify for students, and it says I am not eligible because it does not work in the province of Quebec...Problem is...I dont live there and my postal code is n...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

Verification problem

I paid for student discount a short time ago and I paid it twice. I mean the price was taken twice from my bank account. it was accepted then you've sent an email to enable but link in the mail has been broken. I am sending you the screenshots. I wan...

Newbie

I paid for student discount a short time ago and I paid it twice. I mean the price was taken twice from my bank account. it was accepted then you've sent an email to enable but link in the mail has b...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

[HELP] On Student Subscription for 1 year but Spotify charges me the full $10.70

So I started my freshman year of college last fall semester, and since then I've been using Spotify's Student Subscription for $4.99. But I recently noticed that for the past 2 months, Spotify has been charging me the full $10.70. Is there anyway tha...

Newbie

So I started my freshman year of college last fall semester, and since then I've been using Spotify's Student Subscription for $4.99.  But I recently noticed that for the past 2 months, Spotify ...

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Student discount

For 3 weeks ago I "signed up" for the student discount and got accepted. This happend before my next spotify payment, but I still pay full price for spotify. What can I do to change it, because if I try to do the prosess agein it only says that I alr...

Visitor

For 3 weeks ago I "signed up" for the student discount and got accepted. This happend before my next spotify payment, but I still pay full price for spotify. What can I do to change it, because if I ...

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Student Discount in Thailand

Hello! I'm from Indonesia but I'm currently studying in Thailand. A few weeks ago, I heard from my friends in Indonesia that they have a special discount for students, and I was thrilled because I thought I would be able to get the same thing here. U...

Newbie

Hello! I'm from Indonesia but I'm currently studying in Thailand. A few weeks ago, I heard from my friends in Indonesia that they have a special discount for students, and I was thrilled b...

1357 Views

0 replies

1 likes

  • 1357 Views
  • 0 replies
  • 1 likes

Being charged 9.99 but I’m on a student account

I’m being charged full price but when I click student discount, it tells me I’m already on it?

Newbie

I’m being charged full price but when I click student discount, it tells me I’m already on it?

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Student Spotify + Hulu

all of a sudden my spotify and hulu account aren't linked. Hulu says it can not authorize my spotify account?

Visitor

all of a sudden my spotify and hulu account aren't linked. Hulu says it can not authorize my spotify account? 

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Desconto estudante

Fui aprovado e recebi o e-mail da sheerID para concluir o processo e garantir o desconto, porem o link que enviaram no e-mail quando clicko em "Concluir Compra" nao esta funcionando !!! So pude ver hoje meu e-mail, faz 4 dias que este e-mail chegou. ...

Newbie

Fui aprovado e recebi o e-mail da sheerID para concluir o processo e garantir o desconto, porem o link que enviaram no e-mail quando clicko em "Concluir Compra" nao esta funcionando !!! So pude ver h...

thiagozalasko

Newbie

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Problem with payment and subrscibing

I tried to find my university in the list of the universities with students premium offer but there wasn't so the subscription wasn't confirmed. Now I see on my card that I payed 3 months of subscription, why if I don't have a premium account?

Newbie

I tried to find my university in the list of the universities with students premium offer but there wasn't so the subscription wasn't confirmed. Now I see on my card that I payed 3 months of s...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Student Discount

Hello, I'm just trying to figure out how to turn my regular account into a student account to get the discount can anyone help with that?

Newbie

Hello,  I'm just trying to figure out how to turn my regular account into a student account to get the discount can anyone help with that?

Maxim

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Getting charged 9.99 on a student account

I was charged the normal premium amount even though I have a student account and it is no longer letting me onto Hulu. I am a college student and I do not know why it would have shut me out.

Newbie

I was charged the normal premium amount even though I have a student account and it is no longer letting me onto Hulu. I am a college student and I do not know why it would have shut me out.

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Tarjetas regalo y descuento para estudiantes

Buenas noches, Tengo Spotify premium con descuento de estudiantes, y ahora mismo lo estoy pagando con mi tarjeta de debito. Mi pregunta es si podria comprar una tarjeta regalo y pagar con esa tarjeta, ya que he leido que las tarjetas regalo no se acu...

Newbie

Buenas noches,   Tengo Spotify premium con descuento de estudiantes, y ahora mismo lo estoy pagando con mi tarjeta de debito. Mi pregunta es si podria comprar una tarjeta regalo y pagar con es...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

I was charged for a full subscriptions

Hi I have been on the student and when It renewed it charged me $10. I’d like my account canceled and the $10 refunded could not find any kind of customer support number?

Casual Listener

Hi I have been on the student and when It renewed it charged me $10. I’d like my account canceled and the $10 refunded   could not find any kind of customer support number?

Andrewblazina

Casual Listener

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Spotify Student subscription changed to a regular premium

My student account just changed to a regular premium because I guess I did not renew the student somehow. I now cannot watch hulu, do I have to wait until my next billing cycle to be able to watch it again?

Newbie

My student account just changed to a regular premium because I guess I did not renew the student somehow. I now cannot watch hulu, do I have to wait until my next billing cycle to be able to watch it...

Maxim

Spotify Star

387 Views

1 replies

2 likes

  • 387 Views
  • 1 replies
  • 2 likes

can't access hulu

I have the spotify student discount but i cant seem to get hulu to work with it, it used to work but then my plan changed back to regular premium and now i cant get it fixed

Casual Listener

I have the spotify student discount but i cant seem to get hulu to work with it, it used to work but then my plan changed back to regular premium and now i cant get it fixed

LeoRager

Community Legend

2925 Views

3 replies

0 likes

  • 2925 Views
  • 3 replies
  • 0 likes