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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13902 Views

11 replies

1 likes

Premium for Students
  • 13902 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146776 Views

106 replies

145 likes

Premium for Students
  • 146776 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34514 Views

19 replies

1 likes

Premium for Students
  • 34514 Views
  • 19 replies
  • 1 likes

Valor indevido.

FIZ ALTERACAO DA MINHA CONTA PREMIUM PARA A DE UNIVERSITARIOS E FOI LANCADO UM VALOR DE DEZ REAIS NO CARTAO DE CREDITO, O VALOR DO MESMO SERA ESTORNADO?

Casual Listener

FIZ ALTERACAO DA MINHA CONTA PREMIUM PARA A DE UNIVERSITARIOS E FOI LANCADO UM VALOR DE DEZ REAIS NO CARTAO DE CREDITO, O VALOR DO MESMO SERA ESTORNADO?

Bittencourt

Spotify Star

369 Views

3 replies

0 likes

  • 369 Views
  • 3 replies
  • 0 likes

school verification

Hi together Im working in a school. How can I verificate my school to get the discount for my students? I only found the prozess for students but not for the school itself. thx

Casual Listener

Hi together   Im working in a school. How can I verificate my school to get the discount for my students?  I only found the prozess for students but not for the school itself.   t...

LeoRager

Community Legend

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

Probleem with Stud. Premium account

Hello, today I bought student premium account, money from my card goes away, but I don't have premium for the moment. I'm 100% sure, that account is right.

Newbie

Hello, today I bought student premium account, money from my card goes away, but I don't  have premium for the moment. I'm 100% sure, that account is right. 

help38

Newbie

409 Views

2 replies

1 likes

  • 409 Views
  • 2 replies
  • 1 likes

Payment gone wrong?

Beste, ik ben van premium naar student premium gegaan. Mijn betalingen zijn altijd goed gegaan voor 2 jaar. En ineens ik overgestapt ben gaat het fout. (Ik heb voldoende saldo gehad op tijd van afschrijven). Mvg chris hendrickx

Casual Listener

Beste, ik ben van premium naar student premium gegaan. Mijn betalingen zijn altijd goed gegaan voor 2 jaar. En ineens ik overgestapt ben gaat het fout. (Ik heb voldoende saldo gehad op tijd van afsch...

Christjeeh

Casual Listener

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Student discount in Quebec

A couple friends of mine and myself are wondering why we can't have the student discount as we are student in Quebec! Mcgill and Concordia have access to the student discount but not french University...

Newbie

A couple friends of mine and myself are wondering why we can't have the student discount as we are student in Quebec! Mcgill and Concordia have access to the student discount but not french Universit...

user-removed

Not applicable

3353 Views

3 replies

0 likes

  • 3353 Views
  • 3 replies
  • 0 likes

Student Discount

I was gonna buy student premium but after I paid I realized it was for collage students only but I am a high school student, so I closed the page but it seems I paid the money but I don't have premium, can I get a refund ?

Casual Listener

I was gonna buy student premium but after I paid I realized it was for collage students only but I am a high school student, so I closed the page but it seems I paid the money but I don't have p...

user-removed

Not applicable

390 Views

3 replies

0 likes

  • 390 Views
  • 3 replies
  • 0 likes

Solved!! Discounts for Students

I have tried applying for the student discount twice and both times have not received any emails back or an acceptance. I'm a university student and my uni is listed into the schools available so I don't know why my account hasn't changed from premiu...

Newbie

I have tried applying for the student discount twice and both times have not received any emails back or an acceptance.    I'm a university student and my uni is listed into the schools a...

higbystreet

Regular

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

Link doesnt work

i bought spotify by using student discount. and i got the mail for the confirm. when i click button nothing happens. i tried on pc too with different browsers. but i cant confirm it.

Casual Listener

i bought spotify by using student discount. and i got the mail for the confirm. when i click button nothing happens. i tried on pc too with different browsers.  but i cant confirm it. 

kingmuslol12

Casual Listener

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Why the student premium 2 time pay?

I have recently applied to the student premium program. When I checked the pending provision of my card, it seems that it has been withdrawn 2 times 6.99 TL. Otherwise I will apply to the necessary legal ways as a lawyer.

Casual Listener

I have recently applied to the student premium program. When I checked the pending provision of my card, it seems that it has been withdrawn 2 times 6.99 TL. Otherwise I will apply to the necessary l...

Berillssh

Casual Listener

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Problem with PayPal

Hello I'm using Spotify Student and it worked very well, most of the time...But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it and Spotify can withdraw from my Paypal Account. (and I cli...

Casual Listener

Hello 🙂 I'm using Spotify Student and it worked very well, most of the time... But every month when it comes to the paying Spotify sais that theres a problem with the payment. I can click on it an...

furma

Casual Listener

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

New credit card information not working?

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the payment isn't going through as well. I've tried cancelling...

Newbie

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the p...

LeoRager

Community Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

I wasn't aware stident discount was for college student only.

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i don't have premium.

Newbie

Im in high school and i tried signing up for students premium and then realized its only for college students. But since spotify had my bank info it charged $4.99 from my bank account anyways, and i...

Maxim

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Turkey Student discount

Hello i am from turkey.Today firstly i bought the student discount. I could not share my student certifica with ShreedID.i paid but my account was not premium. NOW, i buy premium and i have premium what can i do about this issue please help me

Newbie

Hello i am from turkey.Today firstly i bought the student discount.  I could not share  my student certifica with ShreedID.i paid  but my account was not premium. NOW, i buy premium an...

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

I am NOT a student anymore but it is requiring/asking for my student info?

Hi there!I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to update it and it is MAKING me feel out my student colleg...

Newbie

Hi there! I originally had a student account and only pad $4.99 per month. I graduated June 2016 and have been paying $9.99 per month since then. Just today, my CC# on file expired, so I went to u...

LeoRager

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Verification and payment is done but I am still using free version for more than one month

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Casual Listener

My student verification done on october 25 2017. And payment is also done. I still use free account. I restarted the application multiple times. What can I do to correct this issue?

Mario93

Casual Listener

324 Views

2 replies

0 likes

  • 324 Views
  • 2 replies
  • 0 likes

Spotofy Student and Hulu

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error.

Newbie

I am unable to connect my spotify account to my Hulu account. When I click on the go to Hulul link, it gives me an error. 

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

La página para "Completar compra" dice que ya no existe

Me llegó el correo de que SheerId aprobó mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

Newbie

Me llegó el correo de que SheerId aprobó  mis estudios para la cuenta de universitarios y al momento en darle click a la opción de "completar compra" me dice que "esta página ya no existe"

marcoga2014

Newbie

1309 Views

10 replies

0 likes

  • 1309 Views
  • 10 replies
  • 0 likes

saying i’m not a student

I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew my payment for the year.

Newbie

 I’m a student at university of central florida and it keeps saying it can’t comfirm that. l need help to fix this because my music isn’t working now from this and i’m just trying to renew ...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Cant pay with Maestro credit card

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro card , and i cant change the icon on top when i clic...

Casual Listener

So i'm trying to upgrade to student discount, and when i tipe in my credit card information it doesent accept it , and on top there is a little VISA and Master card simbole but my card is a Maestro c...

borsolya

Newbie

10172 Views

2 replies

2 likes

  • 10172 Views
  • 2 replies
  • 2 likes